FlowersDirect.ie Bewertungen 443

TrustScore 4 von 5

3.9

Wir überprüfen keine spezifischen Behauptungen, da die Meinungen der Bewerter ihre eigenen sind. Wir können Bewertungen jedoch als „verifiziert” kennzeichnen, wenn wir bestätigen können, dass eine geschäftliche Interaktion stattgefunden hat. Mehr erfahren

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Das sagen Bewerter

Bewertet mit 5 von 5 Sternen

I had a wonderful experience with this flower shop. From the moment I contacted them to place my order, they were incredibly patient and took the time to explain everything clearly. I had many que... Mehr ansehen

Unternehmen hat geantwortet

Bewertet mit 1 von 5 Sternen

We received four white roses and two white hydrangea blooms in a nice box arrangement but they went gray and wrinkly within two days. Very disappointed.

Unternehmen hat geantwortet

Bewertet mit 5 von 5 Sternen

mi sono trovata benissimo, sono italiana ho spedito dei fiori e dei cioccolatini a Dublino, tutto è stato recapitato puntuale e con la massima cura, i fiori e i cioccolatini corrispondenti alle immagi... Mehr ansehen

Unternehmen hat geantwortet

Bewertet mit 5 von 5 Sternen

Your Easter Tulips were very beautiful, delivered in good time, and your Customer Service was both professional and genuinely warm! My order had an issue which you resolved promptly and appropriately... Mehr ansehen

Unternehmen hat geantwortet

Unternehmensdetails

  1. Haus & Garten

Vom Unternehmen geschrieben

Flowersdirect.ie is an online flower store that offers a delivery service throughout Ireland. At Flowersdirect.ie we have gained a reputation for the quality of our customer service delivering beautiful flower arrangements and our delivery service. On Flowersdirect.ie, customers can order flowers from a large selection of arrangements and bouquets. Each flower arrangement contains fresh cut flowers expertly hand-tied by experienced florists. At Flowersdirect.ie we provide flowers for all occasions and our website is easily navigated which makes finding the perfect bouquet simple. Flowersdirect.ie also provides flowers for corporate and social events, weddings, funerals, birthdays and anniversaries. At Flowersdirect.ie we also cater for different price ranges and bouquets are available for all budgets.


Kontaktinformationen

3.9

Gut

TrustScore 4 von 5

443 Bewertungen

5 Sterne
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1 Stern

Bittet Kunden um Bewertungen

Das Unternehmen lädt seine Kunden ein, Bewertungen zu hinterlassen – ob positive oder negative.

Hat 100 % seiner negativen Bewertungen beantwortet

Antwortet meist innerhalb von 24 Std.

So nutzt dieses Unternehmen Trustpilot

Erfahren Sie, woher die Bewertungen stammen und wie sie ausgewertet und moderiert werden.

Unternehmen auf Trustpilot dürfen keine finanziellen oder anderweitigen Anreize oder Gegenleistungen für das Verbergen von Bewertungen anbieten. Bewertungen spiegeln die Meinung einzelner Nutzer wider und nicht die von Trustpilot. Mehr erfahren

Bewertet mit 2 von 5 Sternen

Very disappointed that these were…

Very disappointed that these were flowers for the loss of my father in law which arrived looking slightly squashed. Furthermore they barely lasted 2 days which was highly disappointing given the occasion they were for and the price.
Would not use again or recommend. The cheap shop bought flowers are lasting much longer.

6. September 2024
Bewertung ohne vorherige Einladung
FlowersDirect.ie-Logo

Antwort von FlowersDirect.ie

Hello, Merlanie. Thank you for bringing this to our attention. We sincerely apologise that flowers that you you have received are damaged. Please allow us to help. May we request further information and discuss this concern please. Here is our email address: customer.service@flowersdirect.ie. We look forward to your email!

Bewertet mit 2 von 5 Sternen

Disappointing

Bought flowers for my sister for her birthday and very disappointed after paying so much to hear that they barely lasted 2 days

26. August 2024
Bewertung ohne vorherige Einladung
FlowersDirect.ie-Logo

Antwort von FlowersDirect.ie

Hello, Caleb. Thank you for bringing this to our attention. We're sorry to know that there's an issue with the flowers that you have ordered. Please allow us to help. May we request further information and discuss this concern please. Here is our email address: customer.service@flowersdirect.ie. We look forward to hearing from you!

Bewertet mit 5 von 5 Sternen

Beautiful flowers 🌷

Beautiful flowers delivered exactly when I requested, very happy customer!

26. Juli 2024
FlowersDirect.ie-Logo

Antwort von FlowersDirect.ie

Thank you so much GM:)

Bewertet mit 2 von 5 Sternen

Unimpressed

Ordered flowers and they came almost dead. I got them Monday and they are already thrown out. Not impressed at all. And for them to come with the stems wrapped in just a damp tissue it's no wonder they didn't last.

29. Juli 2024
Bewertung ohne vorherige Einladung
FlowersDirect.ie-Logo

Antwort von FlowersDirect.ie

Hello, Carmel. Thank you for bringing this to our attention. We're sorry to know that there's an issue with your flower order. Let us help! May we request further information and discuss this concern please. Sharing with you our email: customer.service@flowersdirect.ie. We look forward to hearing from you!

Bewertet mit 3 von 5 Sternen

Anniversary flowers…

Ordered flowers for my mother for her wedding anniversary. I paid for the large flowers which automatically gave an upgrade to extra large, however what arrived was more like a medium sized arrangement and to be honest I was a bit embarrassed when I saw them. After paying just under €60 I definitely expected better. Also, the lillies were already open (bar a couple), so not as fresh as I would've hoped either

20. Juli 2024
Bewertung ohne vorherige Einladung
FlowersDirect.ie-Logo

Antwort von FlowersDirect.ie

Hello K, we're sorry to know that there's an issue with your flower order. We sincerely apologize for any inconvenience caused. We'd like to know more information on how we can resolve this asap. Thank you. Sharing with you our email: customer.service@flowersdirect.ie

Bewertet mit 4 von 5 Sternen

Underwhelmed over size of bunch of flowers - great aftercare however

I bought a bunch of anniversary flowers with accompanying balloon for my wife and decided to upgrade to the large option. For almost €70 I was a little underwhelmed- the size of the bunch would likely be acceptable for the 'normal' size, but not the larger more expensive option. Delivery was prompt however.

UPDATE - Following this review posting earlier today, FlowersDirect.ie reached out very quickly offering to escalate the issue, and have kindly provided a voucher towards my next purchase. This is a great service from a company and, as I have used FlowersDirect.ie before, I would not hesitate in recommending them.

1. Juli 2024
Bewertung ohne vorherige Einladung
FlowersDirect.ie-Logo

Antwort von FlowersDirect.ie

Hi Frank, Thank you for your time to leave a review regarding order number
#999100362. We sincerely apologize that the size of the flowers did not meet your expectations, especially considering the upgrade to the large option.
We have escalated your concerns to the team in charge and to the manager to ensure this is addressed and improvements are made. We strive to provide value and quality, and we’re sorry that we fell short in your experience.

Regards,
Eli

Bewertet mit 5 von 5 Sternen

Anonymous delivery

Flowers arrived but anonymously so had to call to check.... might be an idea to enclose sender name??? But probably my mistake. Receiver puzzled by delivery but delighted

24. Juni 2024
FlowersDirect.ie-Logo

Antwort von FlowersDirect.ie

Thank yoiu so much! :)

Bewertet mit 4 von 5 Sternen

Fair and resolved any issues

I had a bit of a situation with the flowers flowers due to the dpd driver being late which impacted. However, the company did their effort best to resolve the situation and in fairness to them they did! Was very satisfied with their response!
They were very fair with the response! They work very well over email. They have a good range of items to choose from
Thank you!

25. Juni 2024
Bewertung ohne vorherige Einladung
FlowersDirect.ie-Logo

Antwort von FlowersDirect.ie

Thank you so much for leaving a review Rebecca:)

Bewertet mit 1 von 5 Sternen

Dead flowers

Sent by DPD, flowers were dead upon arrival as they are boxed so no sunlight gets to them, customer service blamed everyone but themselves
Maybe you didn't see the date because I've already done all you asked and you ignored it after the photos, it's a warning to people to stay away

29. August 2023
Bewertung ohne vorherige Einladung
FlowersDirect.ie-Logo

Antwort von FlowersDirect.ie

Hello Darren, We are so sorry to know that there is a problem with the flower ordered received. Please provide us more information to further investigate on this matter. May we also request photos for our reference. We will eagerly await for your response. Again, sorry for any inconvenience this caused.

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