Terrible experience. Ordered Mother’s Day flowers 6 days ahead to be delivered on Saturday. Notified that afternoonnthey could not deliver until Tuesday - then again on Tues that not until Weds. Cance... Mehr ansehen
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Das sagen Bewerter
I am only putting 1 star because I have to put a star to write this review. I spent money for my mother's to get flowers on Mother's Day and nothing showed up. Then checking online, there is no way to... Mehr ansehen
If I can give them 0 stars I would. Ordered flowers for my mom and mother in law, my mom’s flowers were not the ones from the website and my mother in law’s flowers were never delivered even though I... Mehr ansehen
Placed an order for a funeral plant at 830 am Thursday for delivery that day with Ava Florist. Rec'd email around 11 stating needed more info. Took more than 1/2 hr. to speak w/a person who stated... Mehr ansehen
Unternehmensdetails
Informationen, die aus verschiedenen externen Quellen stammen
Florists.com guarantees the lowest prices on beautiful cheap flowers and gifts, from fruit and gift baskets, to same-day flower delivery by a local florist.
Kontaktinformationen
5th Avenue 220, 10001, New York, Vereinigte Staaten
- florists.com
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Das haben sich andere Leute angesehen
GARBAGE
Read the reviews as they are all the same issue! My first order was delivered but it was garbage! I paid good money and recieved what looked like a dollar store arrangement by a drunk delusional cracked out person. I called customer service and they stated they would redue and have it out in 3 days. Well, it stated delivered and guess what? Nope didn't come. Now I'm getting the run around.
worse than bad
worse than bad. I should be able to give zero stars. ordered 2 orders of flowers to go to 2 locations for mothers day. their website said delivery *might* be the day before or on mothers day. come the day after mothers day no deliveries. they said 1 order would deliver that day, 1 order would deliver in 3 days. I canceled the one that was 3 days out and gave them the benefit of the doubt for the one that was out for delivery. day after that the one that was supposed to be delivered still wasnt. Thanks for ruining mothers day!
Same as everything below --- never…
Same as everything below --- never delivered --- terrible customer service -- STAY AWAY
Fraud
Fraud. Online image shows greater than 36+ flowers in the “TRIPLE” bouquet. What I got was 9 stems and 4 were leaves. Run far away from this retailer. Their chat function does nothing.
DO NOT USE
They will mess up your order, and they will absolutely not help you fix it.
Their florist completely missed mothers day.
Mother's Day Flowers FAIL
I ordered flowers 5 days before Mother's Day. They were never delivered. The tracking says it was, but never received it. I called their 800 customer service number and sat on hold for over a half hour and gave up. They kept trying to get me to go to Website where they only have customer service FAQ's. No way to email or resolve a problem. Thank goodness I was able to get a refund from PayPal. I should have looked up reviews before getting suckered into their cheap prices.
Awful
Awful. Exact same experience everyone else had. Emails, delays..they said they have difficulty with local florists because the demand is so high. Don’t do it. Save your stress and spend more and use FTD or another reputable florist.
These guys are the worst
These guys are the worst. I placed my Mother's Day flower delivery 5 days before - and while they warned the flowers may be delivered early - they never stated that there was a chance they wouldn't be delivered at all. The first time I called, they said they were in the process of being delivered - literally in the vehicle and a few minutes away. Nothing. I called back this morning and was given a canned response about them being out for "re-delivery." This is absurd - why order in plenty of time, pay an increased service charge for a Sunday delivery, only to have your Mother assume you forgot her? Do Not Use This Company.
If I could give zero stars I would
If I could give zero stars I would! Ordered Mother’s Day flowers on May 4th, said delivery would be between the 8th and 12th which was fine, the 8th got an email saying they tried to deliver and couldn’t, on the 11th, day before Mother’s Day I get an email saying they can’t fulfill the order and cancel it! I wish I had read the reviews before ordering from them! Seemed like a reputable place, but they are not! Thanks for ruining mine and it looks like a lot of other peoples Mother’s Day!! Do not ever use them!
Unbelievably poor experience
Unbelievably poor experience. Still no delivery and no response from florist.com for flowers I ordered my mom for mother's day! I'm out of the country and set them for delivery Saturday with a FIVE DAY period to which they could have arrived Wed-Sunday. They never arrived. The site is now showing the chat down and support closed. THIS SITE IS A SCAM. I'll be reporting fraud to my bank and contacting the BBB and police. DO NOT USE THIS COMPANY. I wish I knew better at the time but it appears a lot of us got screwed these past couple days.
I ordered flowers for Mother’s Day and…
I ordered flowers for Mother’s Day and approved a window from may 8-12 for the flowers to be delivered. It is 8:40 pm on Mother’s Day and nothing was sent. Very disappointed.
Never got what was paid for
Never got what was paid for. They won’t even respond on any contact.
I will make sure everyone is aware.
Disappointed
I specifically ordered roses for my elderly 96 year old mother for the 10th of May, which holds a tremendous significance to both she and myself.
After multiple emails, and chats, they still have not delivered her flowers after lying that they had.
The chat is scripted.
Rakuten should remove this as an offer.
I’m holding my breath and praying that my Mother remains alive to accept the delivery, should it actually arrive. It wasn’t cheap, and the service is worse that waiting in line at the at the amusement park in the summer.
I will not trust Florists.com for future orders!
TERRIBLE
I used them bc they are affiliated with Capital 1 Shopping app.The flowers do not look ANYTHING like the pictures on their site. Wish I could post a picture. They were a gift so it was an embarrassment. None of the customer service links work. Just call a local florist to deliver in the future.
Mother’s Day flowers a good experience …
I ordered some flowers to get delivered to my sister for Mother’s Day, they got delivered a day early which I didn’t mind. I paid for the triple bouquet and to be honest it didn’t look like that many flowers to be called triple and the flowers were very different color wise than the website pictures. But the flowers were still pretty and looked fresh and my sister was happy. Overall a good experience using this site but based on other reviews I might have just gotten lucky with this order.
Florist .com commits the orders they can’t handle
I put an order in for flowers for Mother’s Day on Tuesday before Friday. I get an email stating that they are sorry that they can’t fulfill my order even though I gave them a 5 day window to deliver the flowers whenever. And in the email, they stated it’s gonna take 30 to 45 days to refund my money when they were able to take it instantly
Wish I could give 0 stars ordered…
Wish I could give 0 stars ordered floral delivery for Saturday got email it was delivered tonight it was not as the recipient has been home and has surveillance cameras. Contacted the chat to be given an 800 number to somewhere “closed” but they were quick to take my money. I will be contacting my bank in the morning to let them know I was scammed.
Good servuce
I also, had a good experience with florists.com. It was a little small, but what I ordered. The delivery was from May 8-12th, and after reading all the bad reviews, I was seriously worried, but they came through very well! It was delivered on the 8th, which is the earliest date shown. I’m very happy with them. Hope to do future business with them.
I had a good experience with…
I had a good experience with Florists.com
The bouquet was small, but that's what I ordered. The flowers were beautiful and the delivery was on time.
Zero stars if i could!!
Zero stars if i could!!! Canceled my order day of delivery was promised refund in 3-5 business days ! Now everyone is booked from now until after Mother’s Day !
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