I placed an order yesterday for my Florida tickets and managed to type my email address wrong. I called up today and got through instantly to Matthew. Matthew was so friendly polite and helpful c... Mehr ansehen
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Das sagen Bewerter
Jennie was so helpful. I had bought some tickets and wanted to change them but wasn’t sure if I would be able to. I sent an email last on a Saturday night and didn’t expect a response until at least M... Mehr ansehen
Unternehmen hat geantwortet
The website was very easy to use. The Universal tickets were a great price and arrived by email within 5 minutes of me ordering. I could then see them straight after on Universal’s app. Highly recomme... Mehr ansehen
Thank You Sarah. I was very apprehensive and confused with the whole passes and ticket situation for my families holiday to Florida but having spoken with Sarah she fully explained all the options and... Mehr ansehen
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Unternehmensdetails
Vom Unternehmen geschrieben
FloridaTix are the UK's leading Florida ticket experts! We specialise in Disney tickets, Universal tickets, SeaWorld tickets & top Florida attractions at unbeatable prices. Book your tickets now with deposits from just £20 per person. Trusted by thousands of UK customers. UK-authorised seller of official Orlando Theme Parks
Kontaktinformationen
First Floor New Oxford House, 16 Waterloo Street, B2 5UG, Birmingham, Vereinigtes Königreich
- 0330 100 3130
- tickets@floridatix.com
- floridatix.com
4.7
Hervorragend
483 Bewertungen
Hat 12 % seiner negativen Bewertungen beantwortet
Antwortet meist innerhalb von 1 Woche
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Easy to book
Simple to understand and use the booking process.
24. April 2026
Bewertung ohne vorherige Einladung
Easily booked - Hassle free
easily booked, hassle free and very quick. fingers crossed the delivery of them via email 15 days pryor to flying is just as good as the booking was
24. April 2026
Bewertung ohne vorherige Einladung
Confirmation of Booking
Easy to book & excellent response from customer service when I thought I had booked incorrectly.
25. April 2026
Bewertung ohne vorherige Einladung
Great site!
The website was very easy to use. The Universal tickets were a great price and arrived by email within 5 minutes of me ordering. I could then see them straight after on Universal’s app. Highly recommended
24. April 2026
Bewertung ohne vorherige Einladung
Nice and easy again,
Nice and easy again,, it's nice when things are just kept simple not over complicated took less than 5 minutes to find what I was after and get it booked.
22. April 2026
Bewertung ohne vorherige Einladung
Fantastic service
I placed an order yesterday for my Florida tickets and managed to type my email address wrong.
I called up today and got through instantly to Matthew.
Matthew was so friendly polite and helpful changed my email address and put my mind at ease that I’d booked what i wanted to book. Matthew was excited about my trip and offered really useful suggestions whilst sorting out my mistake
Some of the best service I have had in years!
22. April 2026
Bewertung ohne vorherige Einladung
Antwort von FloridaTix
Thank you so much for taking the time to share your experience!
We’re really pleased to hear that Matthew was able to help so quickly and put your mind at ease. It’s great to know he not only resolved the issue with your email address but also shared in your excitement and offered helpful tips for your trip—that’s exactly the kind of service we aim to provide.
We’ll be sure to pass your kind words on to him. Wishing you an amazing time in Florida—we’re sure you’re going to have a fantastic trip!
Great customer service
Great customer service, very helpful and knowledgeable. Booked our 2026 tickets in the Black Friday sale
25. November 2025
Bewertung ohne vorherige Einladung
Antwort von FloridaTix
Thank you for your kind feedback!
We’re so pleased to hear you found the team helpful and knowledgeable when booking your 2026 tickets—especially during the busy Black Friday period. It’s great to know you had a positive experience with FloridaTix.
We really appreciate your support and hope you have an amazing trip!
FloridaTix are Reliable, Trustworthy and efficient
This will be our second time using FloridaTix, the first time being in 2019 for myself and my wife, and this year for myself, my wife, my sister in law and her two children, and as expected the service has been phenomenal, even after i made a mistake with the tickets, janie from FloridaTix sorted it out swiftly and without question. very pleased with their service and will certainly be using again.
21. April 2026
Bewertung ohne vorherige Einladung
Antwort von FloridaTix
Thank you so much for your continued support!
We’re delighted to hear that you chose FloridaTix again for your trip, and that the experience lived up to expectations for you and your family. It’s especially great to know that Jennie was able to step in and quickly resolve the ticket issue for you—these things happen, so it’s good to hear it was sorted smoothly.
We really appreciate your kind words and loyalty, and we look forward to helping you plan your next trip!
Jennie was extremely helpful
Jennie was extremely helpful. Changed over our tickets and it also worked out cheaper for us. I have used floridatix many times before and will continue to do so. Highly recommend.
20. April 2026
Bewertung ohne vorherige Einladung
Antwort von FloridaTix
Thanks for your lovely feedback!
We’re so pleased to hear that FloridaTix Jennie was able to help switch your tickets and even save you some money—that’s always a great result. We’ll be sure to pass on your kind comments to her.
It’s fantastic to know you’ve booked with us multiple times and continue to choose us for your plans. Your recommendation really means a lot to the team.
We look forward to helping you again in the future!
Jennie was so helpful
Jennie was so helpful. I had bought some tickets and wanted to change them but wasn’t sure if I would be able to. I sent an email last on a Saturday night and didn’t expect a response until at least Monday. Early on Sunday I received a response and numerous replies from Jennie and the tickets were amended. Jennie was so efficient and communicated so clearly. I have always used a different company for tickets but will be using Florida Tix now in future
19. April 2026
Bewertung ohne vorherige Einladung
Antwort von FloridaTix
Thank you so much for your kind words!
We’re delighted to hear about your positive experience and that Jennie was able to assist you so quickly—even over the weekend. Providing clear communication and efficient support is something we truly value, so it’s fantastic to know Jennie delivered just that.
We really appreciate you choosing us, and it means a lot to hear you’ll be using Florida Tix again in the future. We look forward to helping you with your next trip!
Kind regards,
The Florida Tix Team
Lovely helpful staff
Spoke to Penny who was incredibly helpful and she helped me purchase everything required. She even extended our payment terms to help with the last minute booking of our holiday. Couldn't ask for a nicer service - thank you.
16. April 2026
Bewertung ohne vorherige Einladung
Antwort von FloridaTix
Thank you for your wonderful feedback!
We’re so pleased to hear that Penny was able to support you with your booking and make the process as smooth as possible—especially with a last-minute holiday. It’s great to know her flexibility and helpful approach made a difference.
We’ll be sure to pass along your kind words to Penny. Thanks again for choosing Florida Tix, and we hope you have an amazing trip!
Kind regards,
The Florida Tix Team
Bought the tickets early hoping it…
Bought the tickets early hoping it would be the cheapest.
A week later the tickets were cheaper.
Contacted them and spoke to a very rude lady who didn’t care and didn’t want to discuss it.
20. März 2026
Bewertung ohne vorherige Einladung
Antwort von FloridaTix
Thank you for your feedback.
We’re sorry to hear about your experience and that you were disappointed with both the price change and the service you received. This is certainly not the level of customer care we aim to provide.
As ticket prices can fluctuate based on supplier pricing and availability, we’re unfortunately not always able to match or refund the difference after purchase. However, we completely understand how frustrating this can be, and we’re especially concerned to hear about the interaction you described.
We would really appreciate the opportunity to look into this further. Please contact our team at tickets@floridatix.com for the attention of Vanessa with your booking details so I can review what happened and address your concerns properly.
Great service as always used a few…
Great service as always used a few times over the years. Paid for the £50 cancellation insurance and as we couldn’t attend the Clearwater trip we used this and the money was refunded back into my bank account within a few days.
1. April 2026
Bewertung ohne vorherige Einladung
Antwort von FloridaTix
Thank you for your continued support and for taking the time to leave such a great review!
We’re delighted to hear that you’ve had consistently positive experiences with us over the years. It’s also great to know that the cancellation protection worked smoothly for you and that your refund was processed quickly.
We really appreciate your loyalty and look forward to helping you again in the future!
Kind regards,
The Florida Tix Team
really pleased cheap price sorted fast…
really pleased cheap price sorted fast prnny was great
15. April 2026
Bewertung ohne vorherige Einladung
Antwort von FloridaTix
Thank you for your lovely feedback!
We’re so pleased to hear you were happy with the price and the quick service. Penny will be delighted to know she made such a positive impression—she’ll really appreciate your kind words.
Thanks again for choosing Florida Tix, and we hope to help you again soon!
Kind regards,
The Florida Tix Team
Amazing service this morning from…
Amazing service this morning from Jennie. Had to make some changes to our booking this morning and Jennie was amazing, with everything changed very quickly. Brilliant customer service.
21. März 2026
Bewertung ohne vorherige Einladung
Antwort von FloridaTix
Thank you for your fantastic feedback!
We’re delighted to hear that Jennie was able to assist you so quickly with your booking changes and provide such brilliant service. We’ll be sure to pass on your kind words to her—she’ll be thrilled to hear them.
Thanks again for choosing Florida Tix, and we look forward to helping you again in the future!
Kind regards,
The Florida Tix Team
Thank You Sarah
Thank You Sarah. I was very apprehensive and confused with the whole passes and ticket situation for my families holiday to Florida but having spoken with Sarah she fully explained all the options and even gave great advice as to what she had personally experienced. This was so helpful and made the whole process much easier. Sarah even made some changes we needed prior to the start of our holiday and just showed how flexible and committed to us she was. Without doubt I would recommend using Sarah and FloridaTix for any of your holiday needs.
15. Dezember 2025
Bewertung ohne vorherige Einladung
Antwort von FloridaTix
Thank you so much for your thoughtful review!
We’re really pleased to hear that Sarah was able to put you at ease and guide you through the different ticket and pass options. Planning a Florida holiday can feel overwhelming, so it’s great to know her advice and personal insight helped make the process clearer and easier for you.
It’s also wonderful to hear how helpful and flexible she was in making those last-minute changes—Sarah will be delighted to receive your kind feedback.
Thank you for your recommendation, and we hope you and your family have an amazing holiday!
Kind regards,
The Florida Tix Team
Outstanding customer service from Penny!
Customer service has been outstanding! Now, normally I am an incredibly diligent person, but I made a mistake when booking my tickets way back when and I only realised today, when I received my e-tickets and tried to link them to Disney. I emailed straight away and Penny was there responding in a flash. My heart was in my throat as it is a LOT of money! But she was great with her quick responses to my questions and ideas to help resolve the situation. I'm hopeful it has now all been sorted and in a few days, I will be able to relax!
14. April 2026
Bewertung ohne vorherige Einladung
Antwort von FloridaTix
Thank you for taking the time to share your experience!
We completely understand how worrying it can feel when something doesn’t look quite right with a booking—especially when it’s such an important part of your trip. We’re so pleased Penny was able to respond quickly and support you through resolving the issue.
Providing reassurance and clear guidance in moments like this is exactly what we aim for, and it’s great to hear Penny was able to help put your mind at ease.
If there’s anything further you need, please don’t hesitate to reach out. We hope everything is now sorted and that you can relax and look forward to your trip!
Kind regards,
The Florida Tix Team
Amazing service with Floridatix
Amazing service with Floridatix
I stupidly made a spelling error when purchasing my tickets a quick phone call with penny soon rectified my error and tickets were sent instantly to the correct email. Thank you penny for all your help and peace of mind.
14. April 2026
Bewertung ohne vorherige Einladung
Antwort von FloridaTix
Thank you for your kind review!
We’re so pleased to hear that Penny was able to quickly resolve the issue and get everything sorted for you. Mistakes can happen, so it’s great to know she was able to step in and provide fast, reassuring support.
We’ll be sure to pass on your thanks—she’ll really appreciate it!
Thanks again for choosing Florida Tix, and we hope you have an amazing trip.
Kind regards,
The Florida Tix Team
I had tried to purchase multiple times…
I had tried to purchase multiple times on the FloridaTix website but the card payment system was not working. Sarah from customer experience reached out to me and with the help of the IT team managed to resolve the payment portal issues. My review would be 1* if not for Sarah quickly resolving the issue and checking in afterwards to ensure I had managed to link the tickets to my Disney account. Problems happen - how a company deals with that problem to ensure a customer is happy tells me all I need to know. Highly recommend.
12. April 2026
Bewertung ohne vorherige Einladung
Antwort von FloridaTix
Thank you for your detailed feedback!
We’re really sorry to hear about the issues you experienced with the payment process, but we’re so pleased that Sarah was able to step in quickly and get everything resolved for you. It’s great to know she kept you updated and followed up to make sure everything was working as it should.
You’re absolutely right—while problems can occasionally happen, it’s how we respond that matters most. We’re glad Sarah and our IT team were able to turn your experience around.
Thank you for your recommendation, and we truly appreciate your understanding. We look forward to helping you again in the future!
Kind regards,
The Florida Tix Team
Great value and easy to deal with
11. April 2026
Bewertung ohne vorherige Einladung
Antwort von FloridaTix
Thank you for your great review!
We’re so pleased to hear you found our tickets to be great value and the process easy to deal with—that’s exactly what we aim for.
We really appreciate your support and look forward to helping you again in the future!
Kind regards,
The Florida Tix Team
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