Bought skirting boards. Booked delivery for Friday. Did not arrived with no information. Then at random I received an e-mail that it will be delivered today 29/10. When arrived 2 out of 5 where damage... Mehr ansehen
Unternehmen hat geantwortet
Wir überprüfen keine spezifischen Behauptungen, da die Meinungen der Bewerter ihre eigenen sind. Wir können Bewertungen jedoch als „verifiziert” kennzeichnen, wenn wir bestätigen können, dass eine geschäftliche Interaktion stattgefunden hat. Mehr erfahren
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Das sagen Bewerter
Quality of vinyl plank flooring is excellent. Although delivery is curbside and was way too heavy to bring inside. Luckily the delivery man could see I'd struggle and couldn't accept the delivery so h... Mehr ansehen
Unternehmen hat geantwortet
We fitted their herringbone laquered engineered oak flooring in our dining room two years ago, and are so pleased with it that we have now ordered the same stuff for our living room. The sales girl w... Mehr ansehen
Unternehmen hat geantwortet
A very straightforward process from beginning to end. I dealt with Dinusha who was most helpful and gave me a discount that I very much appreciated. She even got me a quicker delivery than I expected... Mehr ansehen
Unternehmensdetails
- Fachhandel für Bodenbeläge
- auch in
- Bodenleger
- Heimwerkerfachhandel
- Heimwerkermarkt
- Lieferant für Holz- und Laminatböden
Über Flooring Supplies
Vom Unternehmen geschrieben
Shop Engineered Wood Flooring
Shop Laminate Flooring
Shop Vinyl Flooring
Our Inspiration Centre
Contact Us
About FlooringSupplies.co.uk
We sell beautifully stunning and eye-catching floors for the best value around. It’s all covered. From solid to engineered wood, laminate to luxury vinyl, not to mention unlimited free samples, flexible delivery options and a top-notch customer service team.
We believe that a good home starts with a good floor, so whether you’re looking for some warm rustic charm or a slick contemporary feel, we've got everything you need to get you well on your way to your ideal home.
Have a browse around our website at www.flooringsupplies.co.uk, where you’ll find loads of photos, videos, tips and tricks to help you on your way. We've got a Room Visualiser Tool, Free Samples & friendly expert advice to help you find your perfect floor.
We look forward to seeing you soon!
Flooring Supplies
Vom Unternehmen geschrieben
- FAST DELIVERY
- Express Kerbside Delivery service available from just £40.
- FREE SAMPLES
- It can be tricky to choose a floor based on images alone. That's why we offer a super easy sample service to let you get your hands on your future floor.
- ROOM VISUALISER TOOL
- Our Room Visualiser can be used either on desktop, tablet or mobile – there’s no app needed. It works across all devices and all you need to do is take a picture of your room and the floor is replaced with the selected option! You can rotate the direction of the floor to suit your preference, and you can save and share your image quickly and easily.
- PRICE MATCH PROMISE
- We don't think that you should have to sacrifice first class service just to get a world-class deal. That's why, if you find one of our products for cheaper anywhere else, we'll be sure to match that price ourselves. You'll receive our same great delivery options and the same level of customer support, but at the lowest possible prices.
- FINANCE OPTIONS
- We offer several finance options as we aim to cater to everybody. Our finance options mean you can easily spread the cost and still get your new floor quickly. Our finance is via an external finance supplier, see full details on our website.
The UK's largest online flooring company
Why Flooring Supplies?
Why Flooring Supplies?
Why do we stand out from the rest? At Flooring Supplies, we pride ourselves on offering expert advice tailored to your needs. Our team of flooring specialists is here to guide you through every step of the process, from design inspiration to detailed technical information.
We strive to make your purchasing experience as seamless and stress-free as possible. That’s why we’ve designed an easy-to-navigate website, packed with all the key information you need. Each product comes with installation and maintenance guides, as well as a variety of 'how-to' and comparison content to support your decision-making process.
At FlooringSupplies, we understand the process of getting a new floor can be expensive, which is why we also offer flexible financial options, including interest-free and interest-bearing plans, so you can choose the payment option that works best for you. This is just one of the ways we set ourselves apart, making it easier for everyone to bring their dream flooring home.
Not sure which flooring is right for you? We've got you covered with free samples, and quick delivery across the UK! No matter where you’re located, we’re committed to ensuring that every customer has access to our high-quality products and services.
Here at FlooringSupplies, we’re dedicated to providing the best possible service, competitive prices, and expert advice to make your flooring journey as smooth as possible. Don’t just take our word for it—read our customer reviews to see how we’ve helped others transform their homes.
Kontaktinformationen
Flooring Supplies, Suite 2, Cringleford Business Centre, Intwood Rd, Cringleford, NR4 6AU, Norwich, Vereinigtes Königreich
- 01842 769333
- customerservices@flooringsupplies.co.uk
- flooringsupplies.co.uk
4.4
Hervorragend
21'685 Bewertungen
Bittet Kunden um Bewertungen
Das Unternehmen lädt seine Kunden ein, Bewertungen zu hinterlassen – ob positive oder negative.
Inhalte von echten Menschen stehen bei Trustpilot im Vordergrund. Dieses Unternehmen kann jedoch zusätzlich unser KI-gestütztes Antwort-Tool verwenden, um Hilfe beim Verfassen von Antworten zu erhalten.
So nutzt dieses Unternehmen Trustpilot
Erfahren Sie, woher die Bewertungen stammen und wie sie ausgewertet und moderiert werden.
Professional service
Professional service, with quick responses to both emails and phone calls. Highly recommended!
12. Oktober 2026
Bewertung ohne vorherige Einladung
Antwort von Flooring Supplies
Dinu Lasconi,
We are delighted to hear that you experienced such efficient communication when reaching out to us. Thank you for your kind recommendation and positive feedback!
customerservices@flooringsupplies.co.uk
nicolehawthorne, Flooring Supplies
Great service and quality product
Great service and quality product. On time, well packed and a reasonable price too. Thank you
5. Oktober 2026
Antwort von Flooring Supplies
Francis Burton,
We are delighted to hear that you had such a wonderful experience with your order. It is great to know that the careful packaging, prompt delivery, great product standards, and fair pricing all met your expectations. Thank you so much for taking the time to share your positive feedback with us!
customerservices@flooringsupplies.co.uk
nicolehawthorne, Flooring Supplies
Amazing service and very affordable
Amazing service and very affordable. So happy with our flooring.
22. September 2026
Antwort von Flooring Supplies
Danae Crowley,
We are so pleased to hear that you experienced great service and found our prices to be budget-friendly. It is wonderful to know that you are delighted with your new flooring!
customerservices@flooringsupplies.co.uk
nicolehawthorne, Flooring Supplies
Good size flooring samples
I just ordered some flooring samples for the moment, but the communication was great and the samples arrived quickly and they are very good size samples that allows you to see the colour better, than the usual little ones other companies send.
11. Oktober 2026
Antwort von Flooring Supplies
Manu,
Thank you so much for the 5-star rating and wonderful feedback. We are delighted to hear that our team communicated well and that your generous sample sizes arrived promptly to help you visualize your space better. Please let us know if we can assist you further when you are ready to make a final decision.
customerservices@flooringsupplies.co.uk
nicolehawthorne, Flooring Supplies
Great customer experience
I don’t really trust these reviews, too often they don’t seem genuine. From my experience I can say the good reviews for Flooring Supplies are well deserved! I’ve placed 2 orders and both have been delivered on time and with no issues. Thanks!
11. Oktober 2026
Antwort von Flooring Supplies
M T,
We truly appreciate your kind feedback and are glad to hear about your positive experiences with us. It means a lot to know that your orders arrived promptly and without any trouble. Thank you for choosing us for your project!
customerservices@flooringsupplies.co.uk
nicolehawthorne, Flooring Supplies
Antwort von Flooring Supplies
Thank you so much for the 5-star rating and wonderful feedback.
Customer service is useless
Customer service is useless! I have been chasing for nearly 2 weeks on getting the right item shipped, but being ignored! I ring up, i get told to email, just so they can ignore me! They were quick to sell to me but as soon as there was an issue with my order, have ghosted me!
5. Oktober 2026
Bewertung ohne vorherige Einladung
Antwort von Flooring Supplies
Lola Hale,
Thank you for sharing your feedback. We regret that our support team has been unresponsive regarding the mix-up with your order. We are reviewing our communication channels and prioritizing your case internally to ensure your correct item is dispatched without further delay.
customerservices@flooringsupplies.co.uk
nicolehawthorne, Flooring Supplies
Antwort von Flooring Supplies
Barry Nicholson,
We are delighted to hear that you were pleased with our affordable pricing and efficient delivery service. Thank you so much for taking the time to share your positive experience with us!
customerservices@flooringsupplies.co.uk
nicolehawthorne, Flooring Supplies
Third time lucky
I looked on the Karndean website and Flooring Supplies was recommended as a supplier.
They came to the party with a price match so I ordered on the 'phone 30sqm plus adhesive.
Nothing arrived so I called. Very sorry tried again.
Nothing again, so I called the main office not the sales.
Finally my order was correct and it arrived. (not marked for collection as before)
On the plus side the delivery guy was really helpful. I would like to give him 5 stars.
5. Oktober 2026
Antwort von Flooring Supplies
Linda,
Thank you for taking the time to share your feedback with us. We appreciate your patience while we resolved the issues surrounding your delivery delays and the initial handling of your order. We are reviewing our dispatch and communication procedures with our logistics team to ensure orders are processed correctly and arrive on time. We are also pleased to know that our driver provided excellent assistance upon arrival.
customerservices@flooringsupplies.co.uk
nicolehawthorne, Flooring Supplies
Great customer service
Great customer service. Bought some engineered wooden boards which were a bit curly upon receipt. Company were happy to exchange but I said that was OK and they have settled and made a lovely floor.
17. September 2026
Antwort von Flooring Supplies
NEIL WHITTOCK,
We appreciate your feedback and are glad you had a positive experience with our customer support team. It is wonderful to hear that your new engineered wood flooring has settled nicely into place and that you are pleased with the final result in your home. Thank you.
customerservices@flooringsupplies.co.uk
nicolehawthorne, Flooring Supplies
Great service from Casey
Casey really helped me with order and got me a great price. She was extremely helpful
8. Oktober 2026
Bewertung ohne vorherige Einladung
Antwort von Flooring Supplies
Imogen Wolfe,
We are delighted to hear that you received such wonderful assistance with your order and secured a great deal on your purchase. Thank you so much for taking the time to share your positive feedback with us!
customerservices@flooringsupplies.co.uk
nicolehawthorne, Flooring Supplies
Fab company - great service - great price
Fab company. Great price. Really nice people. Irene and Dinusha price matched, provided excellent customer service and were super helpful. Good job Flooring Supplies. Next time I need quick step laminate.. I’ll be back
8. Oktober 2026
Bewertung ohne vorherige Einladung
Antwort von Flooring Supplies
Andrew Brown,
We are absolutely delighted to hear about your great experience with our team! It is wonderful to know that our price matching and dedicated support made such a positive impression. Thank you so much for your kind words and recommendation. We truly appreciate your business and look forward to helping you again with your future flooring projects!
customerservices@flooringsupplies.co.uk
nicolehawthorne, Flooring Supplies
Antwort von Flooring Supplies
Mr Martin Stephen,
We are glad you enjoyed your experience and appreciate your feedback regarding our timely shipment service.
customerservices@flooringsupplies.co.uk
nicolehawthorne, Flooring Supplies
Swift service and good quality.
8. Oktober 2026
Antwort von Flooring Supplies
John,
We are glad you enjoyed your experience with our fast assistance and excellent items. Thank you very much for your feedback!
customerservices@flooringsupplies.co.uk
nicolehawthorne, Flooring Supplies
They do not send samples. They do not respond to emails. Useless.
On 2 separate occasions I have ordered samples in order to prepare for ordering the materials for a job. Neither have arrived. My chasing by email has fallen ignored — multiple different emails with no response at all. This is the worst online business I have ever used. Do not waste your time trying to order from them, at all.
1. Oktober 2026
Bewertung ohne vorherige Einladung
Antwort von Flooring Supplies
Evan Jewers,
We are truly sorry to hear that your sample requests have not arrived and that your emails went unanswered. This is certainly not the level of service we aim to provide, and we understand your frustration regarding the delays to your project. We will look into what went wrong with both your orders and our communication to ensure this is addressed.
customerservices@flooringsupplies.co.uk
nicolehawthorne, Flooring Supplies
Casey has been super helpful with…
Casey has been super helpful with advice whilst ordering - thanks so much!
7. Oktober 2026
Bewertung ohne vorherige Einladung
Antwort von Flooring Supplies
kerry jones,
We are delighted to hear that you received such wonderful support and guidance while placing your order. Thank you so much for taking the time to share your positive experience with us!
customerservices@flooringsupplies.co.uk
nicolehawthorne, Flooring Supplies
casey was very helpful and always quick…
casey was very helpful and always quick to respond to queries.
6. Oktober 2026
Bewertung ohne vorherige Einladung
Antwort von Flooring Supplies
Amanda,
We are delighted to hear that you had such a great experience with our team. Providing prompt, attentive, and helpful support to all of our customers is always our top priority, and we truly appreciate you taking the time to share your positive feedback with us.
customerservices@flooringsupplies.co.uk
nicolehawthorne, Flooring Supplies
Review
Receiving free samples is always great, so you can get a feeling of how it looks.
This is my second order with them, so hopefully the quality is as good as the first order from 10 years ago, which is still going strong.
Casey was a delight to deal with
7. Oktober 2026
Bewertung ohne vorherige Einladung
Antwort von Flooring Supplies
Leon,
We are so thrilled to welcome you back for your second purchase! It is wonderful to know that your original order from a decade ago is still serving you well. We are glad our sample service helped you make your decision and that you had such a pleasant experience with our team. Thank you so much for your continued trust and fantastic feedback!
customerservices@flooringsupplies.co.uk
nicolehawthorne, Flooring Supplies
Quick and efficient
Was 95% sure order was correct, spoke with sales agent who kindly applied a small discount to just about price match with a competitor. You had extra products they didn’t. All done quickly and efficiently.
7. Oktober 2026
Bewertung ohne vorherige Einladung
Antwort von Flooring Supplies
Chris waterman,
We are glad you enjoyed your experience with us. Thank you for your positive feedback regarding our team's willingness to assist with pricing and our extensive product inventory. We always aim to provide quick, efficient service, and we appreciate your support.
customerservices@flooringsupplies.co.uk
nicolehawthorne, Flooring Supplies
Krono Atlantic Espresso Carpenter Oak…
Krono Atlantic Espresso Carpenter Oak 1click System, easiest I ever put down. Five-star colour, true to website. Halfway through laying one floor, was already ordering a second floor.
Flooringsupplies.co.uk customer service, Dinusha, 10 stars, very informative in helping me make my decision. On Underlay Unisound, best for noise reduction. & arranging delivery.
I Would definitely recommend flooringsupplies.co.uk
Very happy customer 😊
30. September 2026
Bewertung ohne vorherige Einladung
Antwort von Flooring Supplies
wogga,
We are glad you enjoyed your experience with our products and services. Hearing that the flooring was straightforward to install and matched the online images perfectly brings us great joy, especially since it inspired a second order so quickly. We appreciate your kind words regarding the assistance provided with selecting the ideal noise-reducing underlay and organizing smooth delivery. Our team always aims to provide informative and helpful guidance to ensure a seamless project from start to finish. Thank you for sharing your positive feedback and for recommending our service to others.
customerservices@flooringsupplies.co.uk
nicolehawthorne, Flooring Supplies
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