Flawless Fine Jewellery Bewertungen 

My son has recently bought an engagement ring with Flawless, I was very impressed with the craftsmanship and quality of the ring. Me and my husband decided to get a new set of wedding rings done since we both lost our original ones. Serge has been great in guiding us through the whole process and providing us with great post-sale customer care, could not recommend them enough.

I was very happy with Ish from Flawless Fine Jewellery. My experience was handle great! I appreciate everything Ish helped me with. Highly recommended for engagement rings with amazing service provided.

Kishan and his colleagues (Ish, Ash and Serge) provided a fantastic and immaculate service to my fiancée and me. She and I had visited multiple jewellers before finally finding Flawless Fine Jewellery, thanks to other very positive reviews online. As promised, my fiancée got exactly the care and treatment she wanted when designing her bespoke ring, thanks to Kishan. He was purely focused on what she wanted and was best for her.

He then helped me with my cover stories, claiming that the ring had been delayed to ensure my fiancée never suspected the surprise proposal I had planned. Thanks to him, my proposal was exactly what I envisioned, if not better!

He is a clearly dedicated worker, and I will be recommending him and Flawless Fine Jewellery to all my friends and family.

Dan was a wonderful adviser, sharing his expertise whilst listening to what we wanted. The space also has a lovely atmosphere, welcoming yet upmarket.

Daniel was absolutely brilliant from start to finish. He really took the time to understand what we were looking for and went above and beyond to search for an unusual stone for our engagement ring. Nothing felt like too much trouble—he was friendly, patient, and genuinely invested in helping us get it just right.

The whole experience felt personal and effortless thanks to him. We’d 100% recommend Daniel to anyone looking for expert guidance and outstanding service. We’ll definitely be returning to Flawless Fine Jewellery for any future pieces.

Flawless Fine Jewellery are the absolute best, really listen to your vision, accommodate your requests. Daniel is amazing, he has made my perfect ring and getting me a wedding band to match. He is great at using technology for you to be able to see what the ring would look like before you agree to it. No complaints at all, would highly recommend.

I bought my wife's engagement ring and our wedding rings from Flawless. They created a beautiful bespoke rings to our specifications at a reasonable price. For our wedding rings Serge supported us in making a good, no pressure decision after another jeweller on the street had let us down. Definitely recommend

had an absolutely wonderful experience with this jewellery company from start to finish. The craftsmanship and attention to detail in their pieces are truly exceptional, and it’s clear they take immense pride in their work.

A special mention has to go to Dan, the jeweller, who made the entire process not just easy, but genuinely enjoyable. His expertise and passion really stood out. He took the time to understand exactly what I was looking for and offered thoughtful guidance. Dan’s eye for detail and commitment to quality gave me complete confidence, and the final piece exceeded all expectations.

It’s rare to come across someone so dedicated to both their craft and their customers. I highly recommend Dan to all customers who come to Flawless.

I bought the engagement ring for my wife here and would defenitly recommend! Especially, Kishan was a great help in picking and customising the ring exactly to how me and wife envisioned.

Had an exceptional experience with Flawless. Maria was amazing and super helpful when deciding certain aspects of the ring! The ring was absolutely perfect and my now fiancée loves it (and has already received so many compliments)

An extremely pleasant experience - very helpful staff (Serge especially). Very knowledgeable and walk you through the whole process very patiently. Would highly recommend!

Amazing experience !
Miles guided me through the whole process and took the time to explain to me everything about diamonds.
I bought an engagement ring and my fiancée and I couldn’t be happier now !

Phawa was absolutely brilliant in getting me my engagement ring. She explained the benefits of clarity, color, cut and weight perfectly. Excellent service and highly recommended!

Jovita found the perfect diamond for us, really pleased with the service at Flawless.

Second time being back at this place. After 10 years and don’t think I will go to any other place. I’m yet to have my ring created but if my wedding band is anything to go by, I imagine it will be exceptional. I came in with my husband wanting a unique ring and to be honest was not expecting to walk out of there with having liked any ideas. Ash was absolutely helpful and talked me through what I wanted and was somehow able to envision what I did. Ash was not pushy (which I appreciate). He was very thorough at putting together my requirements and I cannot wait for the finished product. Thank you so much Ash.

Note: they even create moulds of rings before they create the final product so you can see what it might look like, try it on etc - which I think it absolutely brilliant!

I had a great experience working with Miles at Flawless Jewellers. He helped me select a stone for an engagement ring, which was a very specific piece I’d been searching for. Miles was patient throughout the process and used his expertise to guide me through the options without any pressure. I really appreciated his knowledgeable approach and would definitely recommend seeing him.

UPDATE: The post customer service exoerience has been really disappointing. I feel as though we paid our money and then didnt matter any more. It took 2 weeks to get the digital design, and we were told we could easily make edits. One of our requirements was not included on the design and we also requested another change (at our change of mind) it was a small addition. It took a further 2 weeks and us becoming more definite in our contact attempts to receive the updated design. We got no updates along the way at all. Finally the ring was sent by Royal Mail (?!) on a Friday for guaranteed 1pm next day delivery. It didn't arrive until Monday. I am sure the product will be beautiful and well made, and I had intended to get my wedding ring here also, but I would not shop here again due to the disappointing communication and customer service. I hope this feedback can be taken on board and the after sales experience improved upon. It will benefit the company in the long run.

ORIGINAL: We came in today with a vague idea of what we were looking for and Ash was fantastic. He was personable, friendly and informative. After going away for a think, we came back to buy the ring and couldn't be happier. My only small criticism is we were asked to write the review while in store and awaiting the price. Thank you Ash and thank you Flawless for such a wonderful experience.

Couldn’t have asked for a better experience overall. We decided to re-design the initial ring we chose. Kishan was particularly helpful throughout the process, offering a follow up appointment and keeping us updated whilst the ring was being made. Massive thanks again to the whole team, we are delighted with the ring!

Extremely disappointing service. Would not recommend. Communication via WhatsApp is a nightmare—replies take days, and you had to chase them for even the most basic details. They seem to act as a slow middleman with no real control over their inventory. For a purchase of several thousand pounds, the lack of transparency and the 'wait-and-see' attitude is unacceptable. If you value your time and expect professional service, go elsewhere.

Had an appointment with Maria today to design an engagement ring. She was incredibly helpful guiding myself through the various options whilst working within the budget. It was personal and I never got pressured to spend more. Ended up with a beautiful ring. Would 100% recommend!