Very pleased with the Fitbit strap. Unfortunately the colour I preferred was unavailable so I am sporting a Hotpink strap which is nice and bright and can be seen easily. No problem at all with pla... Mehr ansehen
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Das sagen Bewerter
I ordered a strap for my watch in the beginning of August last year (2025). Nothing happened for 10 days or so (the promise of a 2-4 day delivery was there) and mid end of August I opened a disp... Mehr ansehen
Sent completely the wrong strap. Wrong colour for wrong watch. Emailed customer services twice to request a refund. No response. Received an automated email supposedly from Andy the Founder of Fi... Mehr ansehen
My order was dispatched quickly and I really like the strap. It has a magnetic clasp that I was not sure would hold but it’s really strong and even if it came undone I don’t think it would fall off... Mehr ansehen
Unternehmensdetails
Informationen, die aus verschiedenen externen Quellen stammen
Replacement Straps and bands for Fitbit Alta Charge 2 Blaze and Versa Apple watch Garmin Fenix Vivosmart Vivoactive Straps. Classic Silicone, Leather, Milanese Metal and Stainless Steel. We provide great value wristbands for all fitness trackers and sm...
Kontaktinformationen
Vereinigtes Königreich
- fitstraps.co.uk
3.1
Akzeptabel
4712 Bewertungen
Keine aktuellen Aufzeichnungen über Bewertungseinladungen
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Das haben sich andere Leute angesehen
No replies to emails!
I ordered on 21 March and paid online. I've used them before with no problem but this time I only received 2 items out of the three ordered and 9ne of those was wrong.
I've emailed and written to the them but had no response.
Today I spoke to Citizens Advice who will contact Trading Standards and advised me to contact my credit card company.
21. März 2025
Bewertung ohne vorherige Einladung
No customer service after only 2 of 3 items arrived .
Ordered 3 straps only received 2 .Tried emailing messaging but no response . Am contacting PayPal / credit card company to dispute and perhaps get refund ? Do not buy from this company !
7. April 2025
Bewertung ohne vorherige Einladung
Absolute con artists!
Absolute con artists! Took my money, didn't get the straps and no response to my emails!
I purchased 2 fitbit versa straps on march 17th and I'm still waiting for them to arrive! Contacted the fitstraps "help" desk and was ignored...twice!!
This isn't the first time I've used this company and had a poor experience so I have to take responsibility for already knowing they were terrible!! At least i got a straps delivered the first time...not the one I'd ordered but at least I got one!
Avoid! Avoid! Avoid!!
17. März 2025
Bewertung ohne vorherige Einladung
This is an advertising scam
This is an advertising scam. Aviod at all costs. I purchased a strap paid upfront. No dispatch notification, no response to two emails about it, and now I'm going to dispute it with my credit card.
23. April 2025
Bewertung ohne vorherige Einladung
Received only 1 of 3 straps I paid for
Received only 1 of 3 straps I paid for. No response from Fitstraps by phone or email. I wish I had seen these reviews before buying. I have now disputed the payment and reported to trading standards. This company should be taken down and the proprietor held accountable for losses of consumers.
20. März 2025
Bewertung ohne vorherige Einladung
I can only echo the comments made…
I can only echo the comments made below. No correspondence whatsoever regarding the order. They have taken the monies but haven’t sent the items. I can only assume this is a scam.
18. April 2025
Bewertung ohne vorherige Einladung
No delivery & no response
I'm more than happy to change this if problem is resolved but I am frustrated that when trying to contact to chase an order which hasn't arrived, I am getting absolutely no response, so far to 3 emails, despite the website saying that they respond to emails within 24 hours. Fitstraps - please change my mind!
18. April 2025
Bewertung ohne vorherige Einladung
Silicone strap
Recently ordered a silicone strap which did not arrive. Emails sent to seller with no response!!
Luckily I used PayPal for the purchase and have been able to claim a refund.
Avoid avoid avoid!!
15. April 2025
Bewertung ohne vorherige Einladung
This is a scam
This is a scam, company haven’t sent the goods despite sending a confirmation of delivery. They are not responding to any communication and I can not get a refund. Do not recommend using them
9. April 2025
Bewertung ohne vorherige Einladung
Items paid for and never arrived
Items paid for and never arrived. Emailed and got no response. Claimed money back via my bank.
2. April 2025
Bewertung ohne vorherige Einladung
Rubbish
Rubbish! Do not buy.
Not recieved my 27.99 strap
Not one response from 5 emails sent
Not one response reaching out on face book.
Disgusted.
28. März 2025
Still not arrived ,i have messaged…
Still not arrived ,i have messaged ,emailed over 5 times. No response
Terrible customer service
28. März 2025
Still not sent after 2 months...
It has been over 2 months since I ordered from them, no update and no response to any of the 4 emails I have sent requesting ANY sort of update.
How they are in business is absolutely beyond me.
11. April 2025
Bewertung ohne vorherige Einladung
Buyer beware, terrible customer service
Took delivery of two straps for Apple ultra. All seemed fine then one strap started to peel on the plastic fitting. I contacted the company and they said they would send a replacement. So I thought great that’s good. But never arrived. They supposedly sent four straps and none ever arrived. I had to keep chasing them. Then out of the blue two cheap Chinese straps not for the Apple ultra turned up in Amazon parcels. Nothing to do with my Amazon account. I contacted them again and they said if I returned them they would refund me. I said only if you send a postage label. Radio silence still them. So buyer beware. They are not a UK company either
27. Februar 2025
Bewertung ohne vorherige Einladung
AVOID - Unaccpetable Delivery Time
AVOID! I ordered a strap 2 weeks ago - now due (on their tracking) that it will be another 10 days to arrive. No mention that this is sent from Netherlands and thge delay in dleivery. I have a Fitbit and no strap so I cannot wear it!@!!!
11. April 2025
Bewertung ohne vorherige Einladung
Would give zero stars if I could
Would give zero stars if I could.
Ordered 3 watch straps on 21st March, still not received anything. Have emailed 3 times asking for an update and been totally ignored. They basically took my money and then ignored me. Terrible. Have had to request a refund from my bank as they haven’t even had the decency to refund me. Scammers.
21. März 2025
Bewertung ohne vorherige Einladung
Ordered 3 straps, got 1 and it was wrong
Bought three straps for my Fenix 7 pro solar, read online that the Fenix 7 straps are suitable. Received one strap in the mail for a Fenix 6 but not received 2 of the straps I ordered. Heard nothing back from fit straps yet. Tried to stall my review to give them time to sort this but no response yet. Will update if the issue is resolved.
24. März 2025
Disappointment buying a band for a Charge 6
Buying a band for a Charge 6. FitStraps used to offer flexible cloth bands. NOT Plastic!
All I could find were leather bands, and very short ones at that.
This was very disappointing.
Why the reduction in range?
24. März 2025
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