fitnessdigital Bewertungen 

93
TrustScore 3 von 5

3.0

Wir überprüfen keine spezifischen Behauptungen, da die Meinungen der Bewerter ihre eigenen sind. Wir können Bewertungen jedoch als „verifiziert” kennzeichnen, wenn wir bestätigen können, dass eine geschäftliche Interaktion stattgefunden hat. Mehr erfahren

Um die Integrität unseres Portals zu schützen, überprüft unsere automatisierte Software alle Bewertungen – unabhängig davon, ob sie verifiziert sind oder nicht – rund um die Uhr. Diese Technologie identifiziert und entfernt Inhalte, die gegen unsere Richtlinien verstoßen, wie zum Beispiel Bewertungen, die nicht auf einer wirklichen Erfahrungen basieren. Uns ist bewusst, dass wir möglicherweise nicht alles erfassen, doch Sie können uns jederzeit problematische Inhalte melden, die wir Ihrer Meinung nach übersehen haben. Mehr erfahren

Das sagen Bewerter

Bewertet mit 5 von 5 Sternen

Item arrived from Spain via DHL to Ireland the next day 1pm. The Item was in perfect working order, and in the original sealed box. No issues at all. I was also notified via txt of all stages of deli... Mehr ansehen

Unternehmen hat geantwortet

Bewertet mit 5 von 5 Sternen

Bought 2x adjustable Powerblock Dumbbell. Saw a lot of poor reviews but still decided to give it a go as it's just dumbbell, not much could go wrong. Placed the order on the 20th July, was written on... Mehr ansehen

Unternehmen hat geantwortet

Bewertet mit 1 von 5 Sternen

Ordered dumbells as of 18/06/2020. UPS saying lost! Last location Tamworth, UK at 20/06/2020. Sent emails to customer care with no reply. UPS said Fitness Digital to track with them. So far what was m... Mehr ansehen

Unternehmen hat geantwortet

Bewertet mit 1 von 5 Sternen

Bought two items from them - delivered OK (from Spain) but one was faulty. They seem to view themselves as exempt from UK Consumer law and make things up as they go along! Insisted I would have to ret... Mehr ansehen

Unternehmensdetails

  1. Fachhandel für Sport- und Fitnessgeräte

Informationen, die aus verschiedenen externen Quellen stammen

fitnessdigital is an online shop specialized in the sale and distribution of cardio, weight training, and fitness equipment, heart rate monitors, electrostimulation, sports nutrition and wellness accessories. The company was created in 2006 and was a pioneer in the online trade of fitness products.Since its founding, the company has grown and expanded in a big part of Europe. With a wide range of products of leading and well-known brands fitnessdigital guarantees the best quality at the best price, always with personalized, experted and immediate care.


Kontaktinformationen

3.0

Akzeptabel

TrustScore 3 von 5

93 Bewertungen

5 Sterne
4 Sterne
3 Sterne
2 Sterne
1 Stern

Keine aktuellen Aufzeichnungen über Bewertungseinladungen

Dieses Unternehmen hat Kunden in letzter Zeit nicht zur Bewertungsabgabe eingeladen, daher sind die Bewertungen möglicherweise nicht repräsentativ.

So nutzt dieses Unternehmen Trustpilot

Erfahren Sie, woher die Bewertungen stammen und wie sie ausgewertet und moderiert werden.

3.0

Alle Bewertungen

(93)

0 Bewertungen in den letzten 12 Monaten

Bewertung abgeben
Unternehmen auf Trustpilot dürfen keine finanziellen oder anderweitigen Anreize oder Gegenleistungen für das Verbergen von Bewertungen anbieten. Bewertungen spiegeln die Meinung einzelner Nutzer wider und nicht die von Trustpilot. Mehr erfahren

Bewertet mit 1 von 5 Sternen

Actually feel like iv been robbed before Christmas

I ordered my wife's fitbit 2 on the 8 th of decemeber as fitness digital were advertising it in stock, they took full payment , but have had no update from them even though I have emailed several times, after a week I'm onow convinced they aren't even a company just a huge con before before Christmas, on ever email iv listed my order number 939661 and still have had no contact

### answer ##### I have contacted you several times by the messenger page on the website, it's 13.19 now you emailed me at 12.40 over a week after I ordered, when I ordered it it said IN STOCK , now you're out of stock, I would like a full refund, as I found it elsewhere

15. Dezember 2016
Bewertung ohne vorherige Einladung
fitnessdigital-Logo

Antwort von fitnessdigital

Dear Gareth, we are sorry you feel that way - we remind you that in the confirmation email you recieved when placing the order it said the following: We do not have any of the products purchased in stock at the moment. Also we only received one email from you which was yesterday and it was answered today. In answer to your question, it is no problem to cancel your order and get a refund when you can no longer wait for the product to arrive to our warehouse. Please let us know what you would like to do by contacting the customer care team, kind regards, the team at fitnessdigital

Bewertet mit 1 von 5 Sternen

ORDER 29TH DECEMBER

I have read the reviews prior to making an order. But my order is a fitness bike, some-what a larger item than the ones on reviews.
However, it is now 9 days after placing my order and fitness digital has picked up the full payment for the goods, I cannot even get any response on what is happening, whether these goods will ever be delivered or when.

THIS IS NOT GOOD NEWS.
I should have been warned.

Fitness Digital, what are you playing at. You either trade as a good company or not.

7. Dezember 2016
Bewertung ohne vorherige Einladung
fitnessdigital-Logo

Antwort von fitnessdigital

Dear Denise, firstly we are very sorry for the delay in delivering your order. Due to the season we are in, transport companies these weeks have problems delivering within the expected time limits. We see that your order has now been delivered and hope everyhting is as you wished for. Please let us know if you have any further comments or questions, kind regards, the customer service team

Bewertet mit 5 von 5 Sternen

They worked fine for me!

I read the earlier reviews after having made my first order, for a Polar Heart Rate Monitor, with Fitness Direct. Having read the reviews I felt somewhat apprehensive. But the order arrived the next working day, as promised, and I'd been able to track its progress from Spain with DHL. As the monitor was much cheaper that I could find elsewhere, I'd like to express my satisfaction with their service.

22. November 2016
Bewertung ohne vorherige Einladung
fitnessdigital-Logo

Antwort von fitnessdigital

Thank you very much for taking the effort to give your opinion. It is much appreciated and will help us improve every day! Kind regards, the customer service team.

Bewertet mit 2 von 5 Sternen

Faulty product - painful to get sorted out

I bought a Jawbone up with a wrist strap. Strap broken within weeks.
Customer service tried to get me to contact manufacturer direct (looks like recurring theme ). Then they want £12 to pick product up so they can send to manufacturer, this is more than product worth (but it's the principle) and is irrelevant as i an entitled to straight refund or replacement.
Will ditch their offer and buy a new one elsewhere and will not be using them again.

19. Juni 2016
Bewertung ohne vorherige Einladung
fitnessdigital-Logo

Antwort von fitnessdigital

Dear Sharon,

Thank you for your feedback. I am sorry if you misunderstood us, we told you that, as you did not want to contact Jawbone directly, that this would be no problem but:
Please note however that this will take a bit longer, as we only collect the product and sent it to Jawbone, and that in case your broken strap is not covered by your warranty (this depends upon the circumstances that caused the strap to break) the collecion costs of £12,- will have to be paid by you.
In case your broken strap is covered under warranty, e.g. not caused due to wron use of the item, of course we will cover the £12,- that DHL charges us for the collection of your broken strap.

Best regards,

Fitnessdigital

Bewertet mit 1 von 5 Sternen

Item stopped working, no response to my complaint

I bought an UP2 jawbone band in late December. It developed problems within a month - not syncing at first, and then not holding charge. I have emailed customer services- there's no phone number, which should have been a warning sign! No response whatsoever. AVOID
UPDATE: After trying to shrug off responsibility by trying to get me to talk directly to Jawbone, they finally accepted that under EU consumer law the SELLER not the MANUFACTURER is responsible if they sell faulty goods. They replaced the item - but the new one is also faulty! Has completely stopped charging after just a couple of weeks. So I'm back to the miserable business of trying to get them to respond to email - at this stage I simply want a refund, not another, probably faulty, replacement. Obviously Jawbone products also suck - but I can only emphasise - AVOID THIS SELLER.

6. Februar 2016
Bewertung ohne vorherige Einladung
fitnessdigital-Logo

Antwort von fitnessdigital

Dear Helen

Apologies for the delay in responding to your email but we have now contacted you and offered a solution to your problem. In no case we have tried to avoid responsibilities. After your first problem with the product we referred you to the brand as they are the ones in charge of giving the warranty. That can be either directly by them them or via us. Now, with the second problem with the new product we again will take responsibility and offer you an adequate solution.

Kind regards,
Tthe customer service team at fitnessdigital.

Bewertet mit 1 von 5 Sternen

Untrustworthy - DO NOT USE THEM!!!!

Bought two items from them - delivered OK (from Spain) but one was faulty. They seem to view themselves as exempt from UK Consumer law and make things up as they go along! Insisted I would have to return item to manufacturer and not to them which is totally incorrect. Now that they have stopped communicating altogether! I am left with a non functioning item and a retailer who isn't interested - DO NOT USE THEM!!!!

4. Januar 2016
Bewertung ohne vorherige Einladung
Bewertet mit 2 von 5 Sternen

Very poor service

Poor communication. Delivery said 24 hours. Ordered Friday, I was supposed to receive Tuesday - it didn't arrive. DHL said they' attempted delivery on the Weds - I was in the whole day and there was no knock at the door. Ended up cancelling order because of poor service.

23. Oktober 2015
Bewertung ohne vorherige Einladung
fitnessdigital-Logo

Antwort von fitnessdigital

Dear Polly, we are really sorry that the DHL service wasn´t up to its usual standards. We shipped your order on Monday 19 October and there was according to DHL an attempt to delivery on Tuesday 20 October. What happened after that we are not quite sure. Where DHL claims to have attempted to deliver on Wednesday and you advised that you were at home all day. We have now cancelled your order as you requested and hope you will give us the benefit of the doubt and try and order with us again.

So funktioniert Trustpilot

Auf Trustpilot hat jeder die Möglichkeit, Bewertungen abzugeben. Der Verfasser einer Bewertung kann diese jederzeit bearbeiten oder löschen, und die Bewertungen werden angezeigt, solange der jeweilige Nutzer-Account aktiv ist.

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Erfahren Sie mehr darüber, wie Bewertungen auf Trustpilot gehandhabt werden.

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Die Verifizierung hilft sicherzustellen, dass es sich bei den Bewertungen, die Sie auf Trustpilot lesen, um Bewertungen von echten Menschen handelt.

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