Firstcall Photo Bewertungen 

108
TrustScore 5 von 5

4.8

Wir überprüfen keine spezifischen Behauptungen, da die Meinungen der Bewerter ihre eigenen sind. Wir können Bewertungen jedoch als „verifiziert” kennzeichnen, wenn wir bestätigen können, dass eine geschäftliche Interaktion stattgefunden hat. Mehr erfahren

Um die Integrität unseres Portals zu schützen, überprüft unsere automatisierte Software alle Bewertungen – unabhängig davon, ob sie verifiziert sind oder nicht – rund um die Uhr. Diese Technologie identifiziert und entfernt Inhalte, die gegen unsere Richtlinien verstoßen, wie zum Beispiel Bewertungen, die nicht auf einer wirklichen Erfahrungen basieren. Uns ist bewusst, dass wir möglicherweise nicht alles erfassen, doch Sie können uns jederzeit problematische Inhalte melden, die wir Ihrer Meinung nach übersehen haben. Mehr erfahren

Das sagen Bewerter

Bewertet mit 5 von 5 Sternen

Brilliant service. I’m just starting out my analog journey and it seems they have it all. Also they can source some products that are hard to find in UK. So far I’ve had few orders delivered and ev... Mehr ansehen

Unternehmen hat geantwortet

Bewertet mit 5 von 5 Sternen

My first time using the company after finding them online. Their prices for film are amongst the cheapest I’ve found. I ordered some home developing stuff too. It all arrived quickly and was well pack... Mehr ansehen

Unternehmen hat geantwortet

Bewertet mit 5 von 5 Sternen

Firstcall always have the stock that I use most. Delivery is prompt and any problems are dealt with quickly and without any fuss. A top notch company in the analogue photography world!

Unternehmen hat geantwortet

Bewertet mit 5 von 5 Sternen

I have been a Firstcall customer for 20 years. Competition springs up but I’m always back here. Why? Because the range is immense, the prices match anywhere else and I know I’m with a business here fo... Mehr ansehen

Unternehmen hat geantwortet

Unternehmensdetails

  1. Fotoladen
  2. Fotofachgeschäft

Vom Unternehmen geschrieben

For 33 years we’ve been offering specialist photographic knowledge and value for the Traditional, Digital and Artisan Photographer. Our strength is analogue photography. We bring a diverse and often unique range of these specialist products to market backed by unrivalled and comprehensive customer service about how to get the best from the purchases you make.


Kontaktinformationen

4.8

Hervorragend

TrustScore 5 von 5

108 Bewertungen

5 Sterne
4 Sterne
3 Sterne
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1 Stern

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4.8

Alle Bewertungen

(108)

98 Bewertungen in den letzten 12 Monaten

Bewertung abgeben
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Bewertet mit 5 von 5 Sternen

I have been using them for a few years…

I have been using them for a few years now for films and developers. Never had the slightest issue with them, a highly recommend business.

15. Juni 2026
Bewertung ohne vorherige Einladung
Firstcall Photo-Logo

Antwort von Firstcall Photo

Thank you for your lovely review. We really appreciate your continued support over the years and are so pleased to hear you’ve always had a good experience with us. Thanks again for recommending Firstcall Photo.

Bewertet mit 5 von 5 Sternen

Fair price

Fair price, good communication about order and delivery schedule. Very well packaged

26. Mai 2026
Bewertung ohne vorherige Einladung
Firstcall Photo-Logo

Antwort von Firstcall Photo

Hi Phil,

Thank you for the great review, we really appreciate it.

We’re pleased to hear you were happy with the pricing, communication, and delivery process. We also take a lot of care when packing orders, so it’s great to know everything arrived safely and well protected.

Thanks again for your support, and we hope to help you again soon.

All the best,
Firstcall Photographic

Bewertet mit 5 von 5 Sternen

Item delivered in good time and exactly…

Item delivered in good time and exactly as desired! Thank you for stocking

26. Mai 2026
Bewertung ohne vorherige Einladung
Firstcall Photo-Logo

Antwort von Firstcall Photo

Hi Alexander,

Thank you for the great review, we really appreciate it.

We’re delighted to hear your order arrived quickly and was exactly what you were looking for. It’s also great to hear that we’ve been able to stock the product you needed, as we know some analogue and specialist photographic items can be difficult to find.

Thanks again for your support, and we hope to help you again soon.

All the best,
Firstcall Photographic

Bewertet mit 5 von 5 Sternen

Good stuff from Firstcall.…

I've been a Firstcall customer for a number of years, going back to when Rodney was the big cheese, and throughout that time the service provided has been good. By goo, I mean they've never let me down. I use quite a bit of "budget-priced" film and chemicals for testing cameras after tinkering, and Firstcall provide what I need, all in one spot. So, I would say Firstcall are to be highly recommended on both price and service, and many thanks to them, and may they keep on keepin' on.

12. Mai 2026
Bewertung ohne vorherige Einladung
Firstcall Photo-Logo

Antwort von Firstcall Photo

Hi Jan,

Thank you for the wonderful review and for your support over the years, it really means a lot to us.

It’s great to hear that we’ve consistently been able to provide the products and service you need. We know how useful it is to be able to get everything in one place, especially when you’re regularly testing and tinkering with cameras, so we’re pleased that our range of film and chemistry has been able to support that.

It’s also lovely to hear a mention of Rodney. Firstcall has a long history in the analogue photography world, and we’re proud to continue supporting photographers today.

Thank you again for your kind words and recommendation. We’ll certainly do our best to keep on keepin’ on!

All the best,
Firstcall Photographic

Bewertet mit 5 von 5 Sternen

Fast and efficient company to deal with…

Fast and efficient company to deal with and it’s great that they are supporting the analogue community with a good range of products.

26. Mai 2026
Bewertung ohne vorherige Einladung
Firstcall Photo-Logo

Antwort von Firstcall Photo

Hi Neil,

Thank you for the great review, we really appreciate it.

We’re delighted to hear you’ve found us fast and efficient to deal with. It’s also wonderful to hear your comments about our analogue range. Supporting the analogue photography community is something we’re passionate about, and we work hard to offer a broad selection of film, darkroom supplies, and specialist products to help keep traditional photography thriving.

Thanks again for your support, and we look forward to helping you again soon.

All the best,
Firstcall Photographic

Bewertet mit 5 von 5 Sternen

Great service

Great service - when old-school film is hard to get it really makes life better when dealing with people that want to help.

15. März 2026
Bewertung ohne vorherige Einladung
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Antwort von Firstcall Photo

Hi Duncan,

Thank you for the fantastic review, we really appreciate it.

It’s great to hear that our team has been able to help, especially when sourcing film can sometimes be a challenge. We know how important it is to keep analogue photographers shooting, so we do our best to maintain a strong range and provide helpful advice whenever we can.

Thanks again for your support, and we look forward to helping with your next film order.

All the best,
Firstcall Photographic

Bewertet mit 5 von 5 Sternen

Bookmark for analogue photographer needs

Firstcall-photographic lives up to its name - it's my first stop when I need something analog (film or chemicals). I've been using the service for years and have never had any problems. Highly recommend it.

1. Mai 2026
Bewertung ohne vorherige Einladung
Firstcall Photo-Logo

Antwort von Firstcall Photo

Hi Dmitry,

Thank you for the fantastic review and for your continued support over the years. We’re really pleased to hear Firstcall has become your go-to place for film and darkroom supplies.

Reliability and stocking a strong analogue range are both hugely important to us, so it’s lovely to hear that reflected in your experience. Thank you as well for the recommendation, it really is appreciated.

Warm regards,

Firstcall Photographic

Bewertet mit 5 von 5 Sternen

Been trading with Firstcall since the…

Been trading with Firstcall since the 90s when it was all mail order and now the service is better than ever.
Gill in customer services is excellent and a credit to your business.

Wide range of film and darkroom goodies all under one roof

11. Mai 2026
Bewertung ohne vorherige Einladung
Firstcall Photo-Logo

Antwort von Firstcall Photo

Hi Andrew,

Thank you for your continued support over so many years. Hearing from customers who have been with us since the mail order days really means a lot to the whole team. We’re especially pleased to hear your kind words about Gill, we’ll be sure to pass them on to her.

Warm regards,

Firstcall Photographic

Bewertet mit 5 von 5 Sternen

Genuine and efficient

The company were quick to get in touch to sort out my queries. I would have confidence in using them again as being attentive, knowledgeable and the staff are interested in supplying actual information rather than the usual internet fob off.

30. April 2026
Bewertung ohne vorherige Einladung
Firstcall Photo-Logo

Antwort von Firstcall Photo

Hi,

Thank you for the brilliant review. We’re really pleased to hear you found the team attentive, knowledgeable, and genuinely helpful when answering your queries. We always try to provide honest, useful advice and real product knowledge, so it’s especially nice to hear that stood out compared to the typical online experience.

We truly appreciate your support and look forward to helping again in the future.

Warm regards,

Firstcall Photo

Bewertet mit 5 von 5 Sternen

Firstcall photo have definitely earned…

Firstcall photo have definitely earned that name. They will certainly be my first port of all for photo equipment going forward. They were not only prompt, but also got in touch to help me get my products delivered as soon as possible. Proactive and helpful and great prices.

30. April 2026
Bewertung ohne vorherige Einladung
Firstcall Photo-Logo

Antwort von Firstcall Photo

Hi Chris,

Thank you for such a fantastic review. We’re really pleased to hear the team was able to help get your order to you as quickly as possible. Providing proactive, helpful service is something we genuinely care about, so it’s lovely to hear that reflected in your experience.

We truly appreciate your support and look forward to helping with your future photo gear needs.

Kind Regards,

Firstcall

Bewertet mit 5 von 5 Sternen

Always great!

Always great, quick, reliable delivery too. Great range of products. Highly recommend!

27. April 2026
Bewertung ohne vorherige Einladung
Firstcall Photo-Logo

Antwort von Firstcall Photo

Hi Martin,

Thank you for the great review and recommendation. We’re really pleased to hear you’ve consistently had a positive experience with us, from the product range through to the quick and reliable delivery.

We truly appreciate your continued support.

Warm regards,

Firstcall Photo

Bewertet mit 5 von 5 Sternen

Excellent Comms and service

Excellent Comms and service. There was a problem with the product (nothing Firstcall could control). They fixed it instantly. I'll certainly be back

13. April 2026
Bewertung ohne vorherige Einladung
Firstcall Photo-Logo

Antwort von Firstcall Photo

Hi Spiri,

Thank you for the fantastic review. While we’re sorry there was an issue with the product, we’re really pleased to hear the team was able to resolve it quickly for you.

Great communication and aftersales support are both really important to us, so it’s lovely to hear that reflected in your experience. We truly appreciate your support and look forward to seeing you again soon.

Warm regards,

Firstcall Photo

Bewertet mit 5 von 5 Sternen

Very helpful customer service with a…

Very helpful customer service with a great range of products often not available elsewhere. Can be a little pricey on delivery if placing a small order. Otherwise excellent!

21. April 2026
Bewertung ohne vorherige Einladung
Firstcall Photo-Logo

Antwort von Firstcall Photo

Hi James,

Thank you for the great review and for your honest feedback. We’re really pleased to hear you’ve found our customer service helpful and enjoyed the range of products we stock, especially some of the harder-to-find items.

I can see that some of your older orders pre-date our new shipping pricing, so let me give you the latest on those!

For smaller, lightweight, and lower value items, we offer a £4.50 Royal Mail service, which is a cost-effective option for products that can safely go through the postal network. For larger, heavier, or regulated items such as chemicals, we use UPS, which is more expensive at £9 but provides a fully tracked and insured courier service.

Both of these options are free of charge on orders over £150.

Thanks again for your feedback and support.

All the best,
Firstcall Photo

Bewertet mit 5 von 5 Sternen

Used Firstcall Photo often.

I have used Firstcall Photo several times and have found that my purchases arrived safely and in good time. I have never had any problems with their service and will no doubt use them again.

13. April 2026
Bewertung ohne vorherige Einladung
Firstcall Photo-Logo

Antwort von Firstcall Photo

Hi James,

Thank you for your continued support and for taking the time to leave us a review. We’re really pleased to hear your orders have consistently arrived safely and on time, and that you’ve always had a positive experience with our service.

We truly appreciate your repeat custom and look forward to helping again in the future.

The Firstcall Team

Bewertet mit 5 von 5 Sternen

Efficient service

I ordered a Valoi Easy 35 scanner, which was well packed and delivered promptly by tracked delivery. It's straightforward to use, giving good results in much less time than a conventional film scanner.

13. April 2026
Bewertung ohne vorherige Einladung
Firstcall Photo-Logo

Antwort von Firstcall Photo

Hi Robert,

Thank you for the great review. We’re pleased to hear the VALOI Easy35 arrived quickly and well packed, and that you’re already getting good results from it.

It’s a fantastic option for speeding up film scanning workflows, so it’s great to hear it’s working well for you. We really appreciate your support.

Warm regards,

Firstcall Photo

Bewertet mit 5 von 5 Sternen

Reliable delivery of darkroom chemistry.

16. April 2026
Bewertung ohne vorherige Einladung
Firstcall Photo-Logo

Antwort von Firstcall Photo

Hi Mi,

Thank you for the great review. We’re really pleased to hear your darkroom chemistry arrived safely and reliably. We know how important dependable delivery is when you’re in the middle of a project.

We appreciate your support and hope to see you again soon.

Warm regards,

Firstcall

Bewertet mit 5 von 5 Sternen

Great communication and service

Great communication and service

16. März 2026
Bewertung ohne vorherige Einladung
Firstcall Photo-Logo

Antwort von Firstcall Photo

Hi Shannon,

Thank you for the lovely review. We’re really pleased to hear you were happy with both the communication and service you received.

We appreciate your support and hope to see you again soon.

Warm regards,

Firstcall Photo

Bewertet mit 5 von 5 Sternen

Had exactly what I wanted at a…

Had exactly what I wanted at a competitive price, and got it to me very quickly.

1. April 2026
Bewertung ohne vorherige Einladung
Firstcall Photo-Logo

Antwort von Firstcall Photo

Hi, Thank you for the great review. We’re really pleased to hear we had exactly what you were looking for, and that it reached you quickly too.

We really appreciate your support and hope to see you again soon.

Warm regards,

Firstcall Photographic

Bewertet mit 5 von 5 Sternen

Great website and good value

The website is easy to use and full of useful information on products so you can make an informed decision. There are special offers. Always worth browsing. Next day delivery if you order early in the day. They make contact with you to advise about alternative products.

9. April 2026
Bewertung ohne vorherige Einladung
Firstcall Photo-Logo

Antwort von Firstcall Photo

Hi Howard,

Thank you for the great review, we really appreciate it.

Glad to hear you’ve found the website easy to use and the product information helpful, that’s something we put a lot of effort into so customers can make informed decisions. Thanks again for your support, and for taking the time to share your experience.

All the best,
Firstcall Photo

Bewertet mit 4 von 5 Sternen

Fantastic outfit

Fantastic outfit, great service and a wide range of products. The only downside is the postage charge - you either have to put together a strategic order for free postage or pay more than the competition charges.

9. April 2026
Bewertung ohne vorherige Einladung
Firstcall Photo-Logo

Antwort von Firstcall Photo

Hi there, thank you for the kind words, we really appreciate it.

It’s great to hear you’ve been happy with the range and service. We also appreciate your feedback on the postage, that’s something we review regularly.

As this review is anonymous, we’re not able to see the specific order you’re referring to. If you’re happy to, please do get in touch with us at sales@firstcall-photographic.co.uk so we can take a closer look and give you a more tailored explanation.

In general, we aim to keep shipping as fair and transparent as possible. For smaller, lightweight, and lower value items, we offer a £4.50 Royal Mail service, which is a cost-effective option for products that can safely go through the postal network. For larger, heavier, or regulated items such as chemicals, we use UPS, which is more expensive at £9.00 but provides a fully tracked and insured courier service.

Both of these options are free of charge on orders over £150. To get the best value from shipping, it can be worth tailoring your order slightly, for example, placing smaller film-only orders using the Royal Mail option, or stocking up on heavier items to take advantage of the free delivery threshold.

We’d be more than happy to look into your specific order and see if there’s anything we can improve.

Thanks again for your feedback and support.

All the best,
Firstcall Photo

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