I've been a Firstcall customer for a number of years, going back to when Rodney was the big cheese, and throughout that time the service provided has been good. By goo, I mean they've never let me dow... Mehr ansehen
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Das sagen Bewerter
Been trading with Firstcall since the 90s when it was all mail order and now the service is better than ever. Gill in customer services is excellent and a credit to your business. Wide range of fi... Mehr ansehen
Unternehmen hat geantwortet
Firstcall-photographic lives up to its name - it's my first stop when I need something analog (film or chemicals). I've been using the service for years and have never had any problems. Highly recomme... Mehr ansehen
Unternehmen hat geantwortet
Firstcall photo have definitely earned that name. They will certainly be my first port of all for photo equipment going forward. They were not only prompt, but also got in touch to help me get my prod... Mehr ansehen
Unternehmen hat geantwortet
Unternehmensdetails
Vom Unternehmen geschrieben
For 33 years we’ve been offering specialist photographic knowledge and value for the Traditional, Digital and Artisan Photographer. Our strength is analogue photography. We bring a diverse and often unique range of these specialist products to market backed by unrivalled and comprehensive customer service about how to get the best from the purchases you make.
Kontaktinformationen
Firstcall Photo, Spectrum Point, 164 Clapgate Lane, B32 3DE, Birmingham, Vereinigtes Königreich
- 01823413007
- sales@firstcall-photographic.co.uk
- firstcall-photographic.co.uk
4.8
Hervorragend
85 Bewertungen
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Good stuff from Firstcall.…
I've been a Firstcall customer for a number of years, going back to when Rodney was the big cheese, and throughout that time the service provided has been good. By goo, I mean they've never let me down. I use quite a bit of "budget-priced" film and chemicals for testing cameras after tinkering, and Firstcall provide what I need, all in one spot. So, I would say Firstcall are to be highly recommended on both price and service, and many thanks to them, and may they keep on keepin' on.
12. Mai 2026
Bewertung ohne vorherige Einladung
Fast and efficient company to deal with…
Fast and efficient company to deal with and it’s great that they are supporting the analogue community with a good range of products.
26. Mai 2026
Bewertung ohne vorherige Einladung
Great service
Great service - when old-school film is hard to get it really makes life better when dealing with people that want to help.
15. März 2026
Bewertung ohne vorherige Einladung
Bookmark for analogue photographer needs
Firstcall-photographic lives up to its name - it's my first stop when I need something analog (film or chemicals). I've been using the service for years and have never had any problems. Highly recommend it.
1. Mai 2026
Bewertung ohne vorherige Einladung
Antwort von Firstcall Photo
Hi Dmitry,
Thank you for the fantastic review and for your continued support over the years. We’re really pleased to hear Firstcall has become your go-to place for film and darkroom supplies.
Reliability and stocking a strong analogue range are both hugely important to us, so it’s lovely to hear that reflected in your experience. Thank you as well for the recommendation, it really is appreciated.
Warm regards,
Firstcall Photographic
Been trading with Firstcall since the…
Been trading with Firstcall since the 90s when it was all mail order and now the service is better than ever.
Gill in customer services is excellent and a credit to your business.
Wide range of film and darkroom goodies all under one roof
11. Mai 2026
Bewertung ohne vorherige Einladung
Antwort von Firstcall Photo
Hi Andrew,
Thank you for your continued support over so many years. Hearing from customers who have been with us since the mail order days really means a lot to the whole team. We’re especially pleased to hear your kind words about Gill, we’ll be sure to pass them on to her.
Warm regards,
Firstcall Photographic
Genuine and efficient
The company were quick to get in touch to sort out my queries. I would have confidence in using them again as being attentive, knowledgeable and the staff are interested in supplying actual information rather than the usual internet fob off.
30. April 2026
Bewertung ohne vorherige Einladung
Antwort von Firstcall Photo
Hi,
Thank you for the brilliant review. We’re really pleased to hear you found the team attentive, knowledgeable, and genuinely helpful when answering your queries. We always try to provide honest, useful advice and real product knowledge, so it’s especially nice to hear that stood out compared to the typical online experience.
We truly appreciate your support and look forward to helping again in the future.
Warm regards,
Firstcall Photo
Firstcall photo have definitely earned…
Firstcall photo have definitely earned that name. They will certainly be my first port of all for photo equipment going forward. They were not only prompt, but also got in touch to help me get my products delivered as soon as possible. Proactive and helpful and great prices.
30. April 2026
Bewertung ohne vorherige Einladung
Antwort von Firstcall Photo
Hi Chris,
Thank you for such a fantastic review. We’re really pleased to hear the team was able to help get your order to you as quickly as possible. Providing proactive, helpful service is something we genuinely care about, so it’s lovely to hear that reflected in your experience.
We truly appreciate your support and look forward to helping with your future photo gear needs.
Kind Regards,
Firstcall
Always great!
Always great, quick, reliable delivery too. Great range of products. Highly recommend!
27. April 2026
Bewertung ohne vorherige Einladung
Antwort von Firstcall Photo
Hi Martin,
Thank you for the great review and recommendation. We’re really pleased to hear you’ve consistently had a positive experience with us, from the product range through to the quick and reliable delivery.
We truly appreciate your continued support.
Warm regards,
Firstcall Photo
Excellent Comms and service
Excellent Comms and service. There was a problem with the product (nothing Firstcall could control). They fixed it instantly. I'll certainly be back
13. April 2026
Bewertung ohne vorherige Einladung
Antwort von Firstcall Photo
Hi Spiri,
Thank you for the fantastic review. While we’re sorry there was an issue with the product, we’re really pleased to hear the team was able to resolve it quickly for you.
Great communication and aftersales support are both really important to us, so it’s lovely to hear that reflected in your experience. We truly appreciate your support and look forward to seeing you again soon.
Warm regards,
Firstcall Photo
Very helpful customer service with a…
Very helpful customer service with a great range of products often not available elsewhere. Can be a little pricey on delivery if placing a small order. Otherwise excellent!
21. April 2026
Bewertung ohne vorherige Einladung
Antwort von Firstcall Photo
Hi James,
Thank you for the great review and for your honest feedback. We’re really pleased to hear you’ve found our customer service helpful and enjoyed the range of products we stock, especially some of the harder-to-find items.
I can see that some of your older orders pre-date our new shipping pricing, so let me give you the latest on those!
For smaller, lightweight, and lower value items, we offer a £4.50 Royal Mail service, which is a cost-effective option for products that can safely go through the postal network. For larger, heavier, or regulated items such as chemicals, we use UPS, which is more expensive at £9 but provides a fully tracked and insured courier service.
Both of these options are free of charge on orders over £150.
Thanks again for your feedback and support.
All the best,
Firstcall Photo
Used Firstcall Photo often.
I have used Firstcall Photo several times and have found that my purchases arrived safely and in good time. I have never had any problems with their service and will no doubt use them again.
13. April 2026
Bewertung ohne vorherige Einladung
Antwort von Firstcall Photo
Hi James,
Thank you for your continued support and for taking the time to leave us a review. We’re really pleased to hear your orders have consistently arrived safely and on time, and that you’ve always had a positive experience with our service.
We truly appreciate your repeat custom and look forward to helping again in the future.
The Firstcall Team
Efficient service
I ordered a Valoi Easy 35 scanner, which was well packed and delivered promptly by tracked delivery. It's straightforward to use, giving good results in much less time than a conventional film scanner.
13. April 2026
Bewertung ohne vorherige Einladung
Antwort von Firstcall Photo
Hi Robert,
Thank you for the great review. We’re pleased to hear the VALOI Easy35 arrived quickly and well packed, and that you’re already getting good results from it.
It’s a fantastic option for speeding up film scanning workflows, so it’s great to hear it’s working well for you. We really appreciate your support.
Warm regards,
Firstcall Photo
Reliable delivery of darkroom chemistry.
16. April 2026
Bewertung ohne vorherige Einladung
Antwort von Firstcall Photo
Hi Mi,
Thank you for the great review. We’re really pleased to hear your darkroom chemistry arrived safely and reliably. We know how important dependable delivery is when you’re in the middle of a project.
We appreciate your support and hope to see you again soon.
Warm regards,
Firstcall
Great communication and service
Great communication and service
16. März 2026
Bewertung ohne vorherige Einladung
Antwort von Firstcall Photo
Hi Shannon,
Thank you for the lovely review. We’re really pleased to hear you were happy with both the communication and service you received.
We appreciate your support and hope to see you again soon.
Warm regards,
Firstcall Photo
Had exactly what I wanted at a…
Had exactly what I wanted at a competitive price, and got it to me very quickly.
1. April 2026
Bewertung ohne vorherige Einladung
Antwort von Firstcall Photo
Hi, Thank you for the great review. We’re really pleased to hear we had exactly what you were looking for, and that it reached you quickly too.
We really appreciate your support and hope to see you again soon.
Warm regards,
Firstcall Photographic
Great website and good value
The website is easy to use and full of useful information on products so you can make an informed decision. There are special offers. Always worth browsing. Next day delivery if you order early in the day. They make contact with you to advise about alternative products.
9. April 2026
Bewertung ohne vorherige Einladung
Antwort von Firstcall Photo
Hi Howard,
Thank you for the great review, we really appreciate it.
Glad to hear you’ve found the website easy to use and the product information helpful, that’s something we put a lot of effort into so customers can make informed decisions. Thanks again for your support, and for taking the time to share your experience.
All the best,
Firstcall Photo
Fantastic outfit
Fantastic outfit, great service and a wide range of products. The only downside is the postage charge - you either have to put together a strategic order for free postage or pay more than the competition charges.
9. April 2026
Bewertung ohne vorherige Einladung
Antwort von Firstcall Photo
Hi there, thank you for the kind words, we really appreciate it.
It’s great to hear you’ve been happy with the range and service. We also appreciate your feedback on the postage, that’s something we review regularly.
As this review is anonymous, we’re not able to see the specific order you’re referring to. If you’re happy to, please do get in touch with us at sales@firstcall-photographic.co.uk so we can take a closer look and give you a more tailored explanation.
In general, we aim to keep shipping as fair and transparent as possible. For smaller, lightweight, and lower value items, we offer a £4.50 Royal Mail service, which is a cost-effective option for products that can safely go through the postal network. For larger, heavier, or regulated items such as chemicals, we use UPS, which is more expensive at £9.00 but provides a fully tracked and insured courier service.
Both of these options are free of charge on orders over £150. To get the best value from shipping, it can be worth tailoring your order slightly, for example, placing smaller film-only orders using the Royal Mail option, or stocking up on heavier items to take advantage of the free delivery threshold.
We’d be more than happy to look into your specific order and see if there’s anything we can improve.
Thanks again for your feedback and support.
All the best,
Firstcall Photo
Excellent range at good prices
Firstcall offer an excellent range of products at reasonable prices. I get my Adox XT3 from them which they sell cheaper than other places and which is a great, environmentally friendly developer. Quick delivery and helpful customer service. Highly recommended retailer.
4. April 2026
Bewertung ohne vorherige Einladung
Antwort von Firstcall Photo
Hi Andrew,
Thank you for the great review, we really appreciate it. Glad everything’s been arriving quickly and that the team have been helpful along the way.
Thanks again for your support and recommendation.
All the best,
Firstcall Photo
The best supplier for film and darkroom…
The best supplier for film and darkroom supplies - all the established brands and a few lesser known options too.
Excellent pricing and delivery options.
24. März 2026
Bewertung ohne vorherige Einladung
Antwort von Firstcall Photo
Hi Gerald,
Thank you for the fantastic review, we really appreciate it.
Great to hear you value the range, we work hard to make sure we’ve got all the trusted darkroom and film brands covered, along with some of the more niche options that can be harder to find. Pleased the pricing and delivery options are hitting the mark too.
Thanks again for your support.
All the best,
Firstcall Photographic
Good selection of products
Good selection of products, good prices, easy ordering, efficient delivery.
16. März 2026
Bewertung ohne vorherige Einladung
Antwort von Firstcall Photo
Hi Peter,
Thank you for the great feedback, we really appreciate it.
Glad to hear you found everything easy to order and that it all arrived quickly. We always aim to keep a strong range at fair prices, backed up with a smooth ordering and delivery process, so it’s great to know that came through.
Thanks again for your support.
All the best,
Firstcall Photographic
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