I ordered on Saturday and it was delivered on Tuesday The delivery driver was most helpful dropped it at the door of the shed Overall very pleased with the service and the firewood it burns nice a... Mehr ansehen
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Das sagen Bewerter
I ordered the blocks online which was very easy to do. Within 2 days they arrived. I ordered the medium crate birch. They were so clean and dry and very uniform in size which I liked. Had a few fires... Mehr ansehen
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Logs are of good heavy weight and seem to be of good quality. We were not advised beforehand of delivery date. Got a few minutes notice, so I wasn't home. Pallets had to stay outside the garage making... Mehr ansehen
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Can't say enough good things about firewood direct. This is my 4th crate from them this year. They have wood that gives a lot of heat. The crate is fill with good sized logs, no small scraps. So no me... Mehr ansehen
Unternehmen hat geantwortet
Unternehmensdetails
- Brennholzhändler
- auch in
- Holzhandel
Vom Unternehmen geschrieben
Firewood Direct is Ireland’s dedicated supplier of premium kiln-dried firewood, delivering high-quality hardwood logs directly to homes and businesses nationwide. We focus on providing clean-burning, efficient, and reliable firewood that customers can depend on. Every product we offer is properly dried (<15% moisture), sustainably sourced, and carefully prepared to ensure excellent performance in fireplaces, stoves, fire pits, and wood-burning appliances. Our mission is simple: make premium firewood accessible, consistent, and hassle-free. We offer easy online ordering and nationwide delivery, while being committed to a smooth experience from start to finish. We take quality seriously - each batch of firewood is processed to achieve ideal moisture levels, giving you hotter, cleaner, and longer-lasting burns with minimal smoke and ash. At Firewood Direct, customer satisfaction is at the core of our business. We believe in clear communication, honest service, and dependable delivery. Whether you’re heating your home daily, keeping a holiday cottage warm, or enjoying occasional fires with friends and family, we provide a product you can trust. We continue to grow thanks to our loyal customers and their feedback. Your reviews help us improve, innovate, and maintain the highest standards in Ireland’s firewood market. Firewood Direct - premium heat, delivered to your door.
Kontaktinformationen
4.8
Hervorragend
105 Bewertungen
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Great service from company
I was very happy with the way my delivery was handled from the 1st email to the last phone call. Delivery was prompt and the timber is excellent . Thank u
4. März 2026
Antwort von Firewood Direct
Thanks Michael, really appreciate you taking the time to leave this. We try to keep communication clear from start to finish so it's great to hear that came through. Enjoy the firewood!
Antwort von Firewood Direct
Thank you! Glad you're happy with the quality. We'll be here whenever you need your next order.
Delivery driver was so helpful pulling…
Delivery driver was so helpful pulling the crate right around the back of the house. There was a great amount of wood and it burns amazingly, mega hot and I don't need many logs to get the house toasty
10. März 2026
Antwort von Firewood Direct
Thanks Lara! We'll pass that on to our delivery driver, he'll be delighted to hear it. And you're right, the kiln-dried beech really does throw out serious heat. Glad it's keeping the house toasty!
Excellent service and fast delivery
Excellent service and fast delivery. Great quality firewood
10. März 2026
Antwort von Firewood Direct
Thanks Niamh, really appreciate the kind words. Enjoy the firewood!
Antwort von Firewood Direct
Thanks Rory, glad the delivery was hassle-free for you!
Exceptional product
Exceptional product. Fantastic heat from the logs in our stove. Quick efficient process, ordered, paid for and here with 2 days. Would highly recommend.
10. März 2026
Antwort von Firewood Direct
Thanks Orla, great to have you back! Glad the heat from the beech is doing the job for you. Appreciate the continued support.
You delivered very quickly
You delivered very quickly. The wood was very good quality. The driver was able to bring the pallet up the side of the house to our garage
1. März 2026
Antwort von Firewood Direct
Thanks Bernie! Glad the driver was able to get the pallet right where you needed it. Enjoy the rest of the firewood!
When in stock delivered in two days.
26. Februar 2026
Antwort von Firewood Direct
Thanks Henry, appreciate the review. Glad we could get it to you quickly!
good product quick delivery
6. Februar 2026
Antwort von Firewood Direct
Thanks Paul, appreciate the review!
Excellent quality logs at a good price.
Excellent quality logs at a good price.
Quick delivery. Delivery driver very helpful.
4. Februar 2026
Antwort von Firewood Direct
Thanks John! Glad the logs and the delivery met your expectations. We'll pass the kind words on to our driver too.
Delivery was late
4. Februar 2026
Antwort von Firewood Direct
Hi John,
Thank you for taking the time to leave a review. We’re sorry to hear that you were disappointed with the delivery time-frame.
All of our pallet deliveries are handled by third-party couriers and typically arrive within the estimated delivery window provided at checkout. While most deliveries arrive smoothly, delays can occasionally occur depending on routing and local schedules.
In this case, we also didn’t have a contact phone number on the order, which can sometimes make coordination on the day of delivery more difficult for the driver.
We appreciate your feedback and will continue working to ensure the best possible service for our customers.
Kind regards,
Firewood Direct
Good price and delivered ontime
4. Februar 2026
Antwort von Firewood Direct
Thanks Steven, glad we could deliver on both fronts!
The service delivery and Italian beech…
The service delivery and Italian beech were all excellent .there is a lovely warm glow from the wood with long lasting burning . I will def be buying again from them
4. Februar 2026
Antwort von Firewood Direct
Thanks Jackie! The beech really does give off a gorgeous warm glow. We'll be here whenever you're ready for your next order. Appreciate the kind words!
Driver refused to bring pallet unto…
Driver refused to bring pallet unto grass and left outside, otherwise excellent
29. Januar 2026
Antwort von Firewood Direct
Hi David,
Thanks again for your order and for leaving a review! We really appreciate the honest feedback and are glad you're satisfied with our product.
Regarding the delivery, we’re sorry that the driver wasn’t able to place the pallet on the grass as requested. For future orders, we’ll always do our best to pass customer preferences to the driver in advance. That said, for safety reasons, moving a pallet of this weight (approx. 620–650 kg) onto soft ground isn’t always possible, as pallet trucks can get stuck or cause damage.
As outlined in our delivery policy, placing pallets beyond kerbside (e.g. into gardens or through gates) is at the driver’s discretion and can’t be guaranteed, especially when access is tight or surfaces are soft. As we work with multiple delivery partners, we’re unfortunately unable to ensure such requests can always be accommodated.
We’re sorry for any inconvenience caused and really appreciate your understanding.
Thanks again for choosing Firewood Direct.
Kind regards,
Firewood Direct
Excellent burning long lasting
22. Januar 2026
Antwort von Firewood Direct
Thanks Bernard, that's what we like to hear! Enjoy the rest of the firewood.
Very fast delivery of excellent quality…
Very fast delivery of excellent quality firewood. Great service.
23. Januar 2026
Antwort von Firewood Direct
Thanks Dorothy, really appreciate the kind words. Glad the quality and delivery were up to scratch!
Wood was will packed and quickly…
Wood was will packed and quickly delivered. Moisture levels were low
23. Januar 2026
Antwort von Firewood Direct
Thanks Ian! Low moisture is what it's all about for a clean, hot burn. Glad you're happy with the quality.
Antwort von Firewood Direct
Thanks Bruno, appreciate the kind words! The team will be delighted to hear it.
I’m delighted with the product and…
I’m delighted with the product and specifically with kornel who was amazing help guiding me to find exactly what I need. Delivery was extremely quick too
18. Dezember 2025
Bewertung ohne vorherige Einladung
Antwort von Firewood Direct
Thanks Curtis! Really appreciate the shout-out. Glad we could help you find the right fit and get it to you quickly. Enjoy the firewood!
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