Ex member having enjoyed better times ( violin playing in background), I've returned briefly while I reconsider. Delighted to see ' Hints '....an excellent shortcut method for comparison and po... Mehr ansehen
Unternehmen hat geantwortet
Wir überprüfen keine spezifischen Behauptungen, da die Meinungen der Bewerter ihre eigenen sind. Wir können Bewertungen jedoch als „verifiziert” kennzeichnen, wenn wir bestätigen können, dass eine geschäftliche Interaktion stattgefunden hat. Mehr erfahren
Um die Integrität unseres Portals zu schützen, überprüft unsere automatisierte Software alle Bewertungen – unabhängig davon, ob sie verifiziert sind oder nicht – rund um die Uhr. Diese Technologie identifiziert und entfernt Inhalte, die gegen unsere Richtlinien verstoßen, wie zum Beispiel Bewertungen, die nicht auf einer wirklichen Erfahrungen basieren. Uns ist bewusst, dass wir möglicherweise nicht alles erfassen, doch Sie können uns jederzeit problematische Inhalte melden, die wir Ihrer Meinung nach übersehen haben. Mehr erfahren
Das sagen Bewerter
Your site is truly wonderful! The ability to conduct searches spanning up to 20 years for births and more is impressive. Having access to both printed versions and original US & UK censuses is a featu... Mehr ansehen
Unternehmen hat geantwortet
Love the quick easy list of search results and that it is so easy to click onto the original record. Only thing I would change is the range of years being +/- I would much prefer 2 separate input... Mehr ansehen
Despite supplying you with infinite information your suggestions can be way off the mark. Not sure is it a case of using totally outdated algorithms or if it’s just a case of picking random similar na... Mehr ansehen
Unternehmen hat geantwortet
Unternehmensdetails
Vom Unternehmen geschrieben
Findmypast is a family history company that helps people discover their origins. It started in the UK but now has millions of customers around the world, who use its family records to trace ancestors, build family trees and contact distant relatives.
Kontaktinformationen
185 Fleet Street, EC4A 2HS, London, Vereinigtes Königreich
- +44 (0) 230 3326 6300
- support@findmypast.com
- findmypast.ie
4.3
Hervorragend
390 Bewertungen
Bittet Kunden um Bewertungen
Das Unternehmen lädt seine Kunden ein, Bewertungen zu hinterlassen – ob positive oder negative.
Inhalte von echten Menschen stehen bei Trustpilot im Vordergrund. Dieses Unternehmen kann jedoch zusätzlich unser KI-gestütztes Antwort-Tool verwenden, um Hilfe beim Verfassen von Antworten zu erhalten.
So nutzt dieses Unternehmen Trustpilot
Erfahren Sie, woher die Bewertungen stammen und wie sie ausgewertet und moderiert werden.
Das haben sich andere Leute angesehen
Antwort von Findmypast
Hello Brendan,
Thank you for your review of Findmypast.
We're happy to hear you're enjoying your experience with our website so far and wish you the best of luck with your research!
If you need any help in the future with our records, you may want to try Findmypast Fridays on our social media accounts (@Findmypast), or for any account queries you can contact our Customer Support team via email, telephone or live chat.
Kind regards,
Support Team @ Findmypast
The Fingmypast facility is so simple to use
The facility is so simple to use for research and has a usefully wide range of information and topics
30. Juni 2024
Antwort von Findmypast
Hello,
Thank you for your review of Findmypast.
We're happy to hear you have enjoyed using our records to further your research and wish you the best of luck uncovering new discoveries!
If you need any help in the future with our records, you may want to try Findmypast Fridays on our social media accounts (@Findmypast), or for any account queries you can contact our Customer Support team via email, telephone or live chat.
Kind regards,
Support Team @ Findmypast
Excellent record collection and search facility
Excellent record collection and easy-to-use search facility with great ability on advanced search to use wild cards and filters.
8. Juli 2024
Antwort von Findmypast
Hi Kevin,
Thank you for your review of Find My Past.
We are delighted you are enjoying our extensive record collection. We do add thousands of records every week so be sure to keep an eye out for our Friday emails!
Wishing you continued success,
Kind Regards;
Findmypast
Better than the rest
It's easy to register but more importantly it's easier to cancel. Some sites require you to phone a number in order to cancel and this is not at all a satisfactory condition. However, this site is genuine and is easy to join and exit. Certainly have a wealth of material. Only quibble is that the detailed searches could provide better results. Sometimes when invited to put in a keyword it does not produce the required response. I found this out after eventually finding my ancestor (after throwing through hundreds of potential leads) whereas the correct 'keyword' produced nothing. In summary I think this site is better than most others
8. Juli 2024
Antwort von Findmypast
Hi John,
Thank you for your review of Find My Past.
We are glad you are enjoying the site and the material we have. Find My Past adds thousands of new records each week. We have passed your comments around your searches on-site back to the team.
Wishing you continued success with your research!
Kind Regards;
Findmypast
Not happy that you have to pay extra…
Not happy that you have to pay extra for 1921 census,
25. Juni 2024
Antwort von Findmypast
Hello,
Thank you for your review of Findmypast.
We're sorry to hear you're unhappy regarding the 1921 Census,
The cost of accessing the 1921 census was determined following in-depth user testing and consumer research.
This has enabled Findmypast to offer the most widely accessible price while still recovering some of the substantial costs involved in bringing the census online as it was transcribed and digitised by us.
If you need any help in the future with our records, you may want to try Findmypast Fridays on our social media accounts (@Findmypast), or for any account queries you can contact our Customer Support team via email, telephone or live chat.
Kind regards,
Support Team @ Findmypast
Absolutely amazing
30. Juni 2024
Antwort von Findmypast
Hello Rebecca,
Thank you for your review of Findmypast.
We're happy to hear you have been enjoying using Findmypast to further your research and wish you the best of luck uncovering new discoveries.
If you need any help in the future with our records, you may want to try Findmypast Fridays on our social media accounts (@Findmypast), or for any account queries you can contact our Customer Support team via email, telephone or live chat.
Kind regards,
Support Team @ Findmypast
Discovering new relative from recent…
Discovering new relative from recent releases of information and also discovering living relatives as well.
The vast amount of information ensures that Findmypast is one of the top genealogical sites.
22. Juni 2024
Antwort von Findmypast
Hi David,
Thank you for your review of Find My Past.
We are delighted you have found living relatives using our new record releases!
We wish you continued success with your research.
Kind Regards;
Findmypast
Easy to find what i need
20. Juni 2024
Antwort von Findmypast
Hi there,
Thank you for your review of Find My Past.
We are delighted you have been enjoying our site and wish you continued success in your research.
Kind Regards;
Findmypast
Find My Past
I used to subscribe but stopped due to cost and never finding any relevant records. Recently they offered a free 7 day trial so I decided to check them out again. Now I can upload my family tree (Gedcom-w/o media) and I found lots of records I hadn't previously seen. They provide detailed transcripts but I couldn't access the actual record.
23. Juni 2024
Antwort von Findmypast
Good Morning
Thank you for taking the time to rate us!
We really appreciate your comments and wish you success in growing your family tree
We do include original images where available and if we do add images to our collections we will let you know through our weekly mailings and social media!
Kind Regards
Findmypast
Use of FMP
I don't use FMP much as I have few UK relatives and have exhausted searches amongst Irish records (and not just those on FMP). I will continue to monitor uploads to FMP and will rejoin when any new records look promising.
8. Juni 2024
Antwort von Findmypast
Hello,
Thank you for your review of Findmypast.
That's no problem at all! We do continue to add records to Findmypast every week so you can keep track of these either by signing up to our weekly newsletter or by checking this page:
https://www.findmypast.co.uk/blog/new
If you need any help in the future with our records, you may want to try Findmypast Fridays on our social media accounts (@Findmypast), or for any account queries you can contact our Customer Support team via email, telephone or live chat.
Kind regards,
Support Team @ Findmypast
I am supposed to be on a seven day free…
I am supposed to be on a seven day free trial but a bill keeps popping up. Also I have supplied all the data on my family tree with very little input from your company.
Thanks I wish to unsubscribe.
6. Juni 2024
Antwort von Findmypast
Hello Suzanne,
Thank you for your review of Findmypast.
We're sorry to hear you're unhappy with our free trial. It looks like you have chosen to trial our Plus subscription so any records outwith this would ask you for payment.
We have cancelled your free trial as per your request and no payments will be taken at this time.
If you need any help in the future with our records, you may want to try Findmypast Fridays on our social media accounts (@Findmypast), or for any account queries you can contact our Customer Support team via email, telephone or live chat.
Kind regards,
Support Team @ Findmypast
Antwort von Findmypast
Hello Sharon,
Thank you for your review of Findmypast.
We're sorry to hear you're having issues with our Findmypast app and will pass on your comments as feedback to the relevant department on your behalf.
If you need any help in the future with our records, you may want to try Findmypast Fridays on our social media accounts (@Findmypast), or for any account queries you can contact our Customer Support team via email, telephone or live chat.
Kind regards,
Support Team @ Findmypast
I really like this site
I really like this site, it’s easy to use and has a lot of records. I’ve had a membership on there a few times in the past but can only be on one site at a time due to cost. If it were cheaper I would definitely sign up again.
7. Juni 2024
I'm a long time Ancestry member
I'm a long time Ancestry member - took advantage of the Findmypast special offer - enjoyed the graphics and the information/my tree comparison - found Findmypast look and feel more user friendly and the graphics more pleasing
7. Juni 2024
Easy to manage and navigate
Easy to manage and navigate. All records I looked for were easy to find.
8. Juni 2024
Free Irish Records Appreciation
I like being able to research Irish records from abroad. I appreciated the free trial. Too many Irish records need to be paid for. Unfortunately, I did not find any further records to add to what I already had. I have hit a roadblock when searching my paternal Bernard ancestors in Ireland.
10. Juni 2024
Antwort von Findmypast
Hi Darla,
Thank you for your review of Find My Past.
We are sorry you have hit a brick wall with your research, we do have a handy blog page that may help which you can access here: https://www.findmypast.co.uk/blog/community/brick-walls
We wish you the best of luck with your research!
Kind Regards;
Findmypast
Good records collection
9. Juni 2024
Antwort von Findmypast
Hello Monica,
Thank you for your review of Findmypast.
We're happy to hear you have enjoyed our selection of records we have at Findmypast.
We are continuing to add more onto this collection every week as well so do keep checking back to see what has been added here:
https://www.findmypast.co.uk/blog/new
If you need any help in the future with our records, you may want to try Findmypast Fridays on our social media accounts (@Findmypast), or for any account queries you can contact our Customer Support team via email, telephone or live chat.
Kind regards,
Support Team @ Findmypast
Antwort von Findmypast
Good Morning
Thank you for your kind comments!
We are thrilled our site has been so easy to use and useful in your research!
Kind Regards
Findmypast
I found a couple of things
7. Juni 2024
Antwort von Findmypast
Good Morning
Thank you for taking the time to provide feedback
We are pleased you have had success in using our site!
Kind Regards
Findmypast
Hard to navigate
Hard to navigate. Keep creating duplicate people with no way to merge records.
7. Juni 2024
Antwort von Findmypast
Hello Meghan,
Thank you for your review of Findmypast.
We're sorry to hear you have found our system difficult to navigate.
It's not currently possible to merge two records together however we do have a guide on how to remove duplication here:
https://www.findmypast.co.uk/help/articles/360003229537-how-do-i-remove-duplicates-from-my-family-tree
If you need any help in the future with our records, you may want to try Findmypast Fridays on our social media accounts (@Findmypast), or for any account queries you can contact our Customer Support team via email, telephone or live chat.
Kind regards,
Support Team @ Findmypast
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