Ex member having enjoyed better times ( violin playing in background), I've returned briefly while I reconsider. Delighted to see ' Hints '....an excellent shortcut method for comparison and po... Mehr ansehen
Unternehmen hat geantwortet
Wir überprüfen keine spezifischen Behauptungen, da die Meinungen der Bewerter ihre eigenen sind. Wir können Bewertungen jedoch als „verifiziert” kennzeichnen, wenn wir bestätigen können, dass eine geschäftliche Interaktion stattgefunden hat. Mehr erfahren
Um die Integrität unseres Portals zu schützen, überprüft unsere automatisierte Software alle Bewertungen – unabhängig davon, ob sie verifiziert sind oder nicht – rund um die Uhr. Diese Technologie identifiziert und entfernt Inhalte, die gegen unsere Richtlinien verstoßen, wie zum Beispiel Bewertungen, die nicht auf einer wirklichen Erfahrungen basieren. Uns ist bewusst, dass wir möglicherweise nicht alles erfassen, doch Sie können uns jederzeit problematische Inhalte melden, die wir Ihrer Meinung nach übersehen haben. Mehr erfahren
Das sagen Bewerter
Your site is truly wonderful! The ability to conduct searches spanning up to 20 years for births and more is impressive. Having access to both printed versions and original US & UK censuses is a featu... Mehr ansehen
Unternehmen hat geantwortet
Love the quick easy list of search results and that it is so easy to click onto the original record. Only thing I would change is the range of years being +/- I would much prefer 2 separate input... Mehr ansehen
Despite supplying you with infinite information your suggestions can be way off the mark. Not sure is it a case of using totally outdated algorithms or if it’s just a case of picking random similar na... Mehr ansehen
Unternehmen hat geantwortet
Unternehmensdetails
Vom Unternehmen geschrieben
Findmypast is a family history company that helps people discover their origins. It started in the UK but now has millions of customers around the world, who use its family records to trace ancestors, build family trees and contact distant relatives.
Kontaktinformationen
185 Fleet Street, EC4A 2HS, London, Vereinigtes Königreich
- +44 (0) 230 3326 6300
- support@findmypast.com
- findmypast.ie
4.2
Gut
384 Bewertungen
Bittet Kunden um Bewertungen
Das Unternehmen lädt seine Kunden ein, Bewertungen zu hinterlassen – ob positive oder negative.
Inhalte von echten Menschen stehen bei Trustpilot im Vordergrund. Dieses Unternehmen kann jedoch zusätzlich unser KI-gestütztes Antwort-Tool verwenden, um Hilfe beim Verfassen von Antworten zu erhalten.
So nutzt dieses Unternehmen Trustpilot
Erfahren Sie, woher die Bewertungen stammen und wie sie ausgewertet und moderiert werden.
Antwort von Findmypast
Hello Colette,
Thank you for your review of Findmypast.
We're sorry to hear you're unhappy with our subscription prices. We do run discounts at various intervals throughout the year which may make things better for you.
You can sign up to receive any future discounts directly to your email address by clicking 'My Account' followed by 'Communications Preferences' and checking the box to receive discount emails.
If you need any help in the future with our records, you may
want to try Findmypast Fridays on our social media accounts (@Findmypast), or
for any account queries you can contact our Customer Support team via email, telephone
or live chat.
Excellent resource for family history
Excellent resource for family history. Their search engine is well thought out and access to newspaper archives a real bonus.
9. Mai 2026
Antwort von Findmypast
Thank you for your review of Findmypast. We’re delighted to hear that you consider it an excellent resource for family history, and that our carefully designed search engine and access to newspaper archives have been such a valuable bonus for your research.
Kind regards,
Findmypast
Love having access to newspaper…
Love having access to newspaper archives, which has given me extra insight into the life and times of family members I am researching.
5. Mai 2026
Antwort von Findmypast
Thank you for reviewing Findmypast Geraldine
We are happy to hear you are enjoying our newspapers
We will pass on your feedback
If you need any help in the future with our records, you may want to try Findmypast Fridays on our social media accounts (@Findmypast), or for any account queries you can contact our Customer Support team via email, telephone or live chat.
Kind regards,
Support Team @ Findmypast
Antwort von Findmypast
Hi Anne
Thank you for your review of Findmypast.
We are happy to hear you have enjoyed using the site and found it easy to use!
If you need any help in the future with our records, you may want to try Findmypast Fridays on our social media accounts (@Findmypast), or for any account queries you can contact our Customer Support team via email, telephone or live chat.
Kind regards,
Support Team @ Findmypast
Antwort von Findmypast
Good Morning
Thank you for taking the time to provide feedback!
We really appreciate your comments and are pleased our records have been useful in your searches!
If you need any help in the future with our records, you may want to try Findmypast Fridays on our social media accounts (@Findmypast), or for any account queries you can contact our Customer Support team via email, telephone or live chat.
Kind regards,
Support Team @ Findmypast
Antwort von Findmypast
Thank you for your review of Findmypast.
Kind rgeards,
Findmypast
Antwort von Findmypast
Hi Mona,
Thank you for your review of Findmypast.
It's great to hear the site has the records you were looking for.
If you need any help in the future with our records, you may want to try Findmypast Fridays on our social media accounts (@Findmypast), or for any account queries you can contact our Customer Support team via email, telephone or live chat.
Kind regards,
Support Team @ Findmypast
The way this site build the tree and…
The way this site build the tree and and finds records is excellent.
21. März 2026
Antwort von Findmypast
Hi Danielle
Thank you for your review of Findmypast.
We are pleased to hear you find the site excellent!
If you need any help in the future with our records, you may want to try Findmypast Fridays on our social media accounts (@Findmypast), or for any account queries you can contact our Customer Support team via email, telephone or live chat.
Kind regards,
Support Team @ Findmypast
FMP is one of the best
FMP is one of the best sites for ancestry research, access to more images to accompany transcribed records would be welcome.
26. März 2026
Antwort von Findmypast
Thank you for your review of Findmypast.
Kind rgeards,
Findmypast
I find it cumbersome and difficult as I…
I find it cumbersome and difficult as I can only input one name at a time. Every search is different layout.
25. März 2026
Antwort von Findmypast
Good Morning
Thank you for taking the time to provide feedback and we are sorry to hear you've had some difficulty in your searches
There are some searches where adding two names is possible, census searches for example and baptism records can allow to add another household member or parents names (in the case of baptism records)
We will be happy to offer some assistance in your searches and a member of our support team will be in touch in due course
Kind Regards
FindMyPast
Find Your Family.
Liking the experience of researching with Findmypast. Useful hints and tips. Plenty of records to browse and connect the missing pieces of my family tree.
10. März 2026
Antwort von Findmypast
Good morning, John
Thank you for your review of Findmypast
We are very pleased to see that you are enjoying your time on Findmypast, and are finding it a useful tool for building your Family Tree.
Please reach out to our excellent Customer Support team if you ever need any assistance with locating a record or building your Tree
Kind Regards,
Findmypast
Great Repository of Scanned Documents
Findmypast has a wide range of transcripts, most are accurate, and seems to have more scanned original documents than some of the other genealogy sites which means that the transcripts can be verified. My only issue is, why are they still charging for 1921 census - it's free on Ancestry
24. Januar 2026
Antwort von Findmypast
Thank you for reviewing Findmypast Gary
We are happy to hear you are enjoying the site, and will pass on your feedback
If you need any help in the future with our records, you may want to try Findmypast Fridays on our social media accounts (@Findmypast), or for any account queries you can contact our Customer Support team via email, telephone or live chat.
Kind regards,
Support Team @ Findmypast
Extremely useful
Found the site very useful, and helpful and was in fact surprised as to how much it did actually contribute to my research. Was especially impressed by the newspaper records and learnt useful information that I had not expected, and was pleasantly surprised to find. Hence five stars. Highly recommend.
12. Februar 2026
Antwort von Findmypast
Good Morning
Thank you for taking the time to provide us with your comments
We are pleased you have found our site so helpful, we are especially proud of our newspaper collections so it's wonderful to hear you have found so much through them.
If you need any help in the future with our records, you may want to try Findmypast Fridays on our social media accounts (@Findmypast), or for any account queries you can contact our Customer Support team via email, telephone or live chat.
Kind regards,
Support Team @ Findmypast
I am desperate to speak with a HUMAN.
I am desperate to speak with a HUMAN.
I have paid all that money and my previous info has GONE
1. Oktober 2025
Bewertung ohne vorherige Einladung
Antwort von Findmypast
Good Morning
We are sorry to hear you have had some difficulty in accessing your information
Can you provide your reach out to our support team and provide full details so we may investigate further?
We have telephone, live chat and email support, you can find our contact information via the below link
https://www.findmypast.ie/help/contact
Kind regards,
Support Team @ Findmypast
* Essential Resource for the Family Genealogist
* Has everything I need to research my ancestors.
* Always need records and hints to look into.
* One of my go to apps
27. Januar 2026
Antwort von Findmypast
Thank you for your review of Find My Past.
Kind Regards
Find My Past
I enjoy reading historical details…
I enjoy reading historical details of persons who have lived in the area where I live,
21. Januar 2026
Antwort von Findmypast
Thank you for your review of Find My Past.
Kind Regards
Find My Past
Antwort von Findmypast
Dear Kenneth,
Thank you for your review of Find My Past.
Kind Regards
Find My Past
I found their hints and suggestions…
I found their hints and suggestions very helpful. Web sight is easy to navigate
18. Dezember 2025
Antwort von Findmypast
Dear Emmanuel,
Thank you for your review of Find My Past.
Kind Regards
Find My Past
Great content but hard to search
In my past has a ton of content, but finding it through your various search options to me at least it’s very difficult. I would be happy to talk to you about my experiences at RootsTech in March. One example, is it I’m very interested in a particular newspaper. I’d like to be able to just plug in the date and jump right to that newspaper and look at it. But I can’t really do that. Maybe I’m just not used to it yet, and I have found things that I didn’t know about before starting a subscription, so I’m making progress, but it’s hard.
19. Dezember 2025
Antwort von Findmypast
Hello Jill,
Thank you for your review of Findmypast.
We're sorry to hear you have been having a hard time navigating the website and finding what you're looking for! We will have a booth setup at RootsTech so you're more than welcome to come and speak to any of our staff with any questions you may have and we will be happy to help.
We have added a new feature recently called 'Browse Newspapers' that can be found here:
https://www.findmypast.co.uk/search-newspapers/titles?sid=101
This shows a full list of all available titles and you can use the filters on the top right to narrow down what you're looking for. It will also allow you to narrow down your search to a specific year date and lets you flick through the pages online.
If you need any help in the future with our records, you may want to try Findmypast Fridays on our social media accounts (@Findmypast), or for any account queries you can contact our Customer Support team via email, telephone
or live chat.
I sent a message seeking help but I got…
I sent a message seeking help but I got no reply.
It would have been great if someone had come back to me & helped me to understand & decide which option suited me best.
First experiences are critical for new customers.
As my PC skills are ltd a chat would have earned you 5 stars.
4. Dezember 2025
Antwort von Findmypast
Hello David,
Thank you for your review of Findmypast.
We're sorry to hear you haven't heard back from our support team yet, I have reached out to them directly and asked them to get back to you as soon as we can.
If you need any help in the future with our records, you may want to try Findmypast Fridays on our social media accounts (@Findmypast), orfor any account queries you can contact our Customer Support team via email, telephone or live chat.
So funktioniert Trustpilot
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Unternehmen können über automatische Einladungen zur Bewertungsabgabe einladen. Diese Bewertungen werden mit dem Hinweis „verifiziert“ versehen, um darauf hinzuweisen, dass es sich um echte Erfahrungen handelt.
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Hier finden Sie 8 Tipps für das Schreiben von Bewertungen.
Die Verifizierung hilft sicherzustellen, dass es sich bei den Bewertungen, die Sie auf Trustpilot lesen, um Bewertungen von echten Menschen handelt.
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