The reason I gave 4 stars is because I am not sure if it’s a me issue or a record issue. I was able to locate the records of who I think may have been my grandmother in the work house that the Canadia... Mehr ansehen
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Wir überprüfen keine spezifischen Behauptungen, da die Meinungen der Bewerter ihre eigenen sind. Wir können Bewertungen jedoch als „verifiziert” kennzeichnen, wenn wir bestätigen können, dass eine geschäftliche Interaktion stattgefunden hat. Mehr erfahren
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Das sagen Bewerter
I was not aware that my free trial period had ended and you automatically removed $US299 from my Paypal account. To me that is an unauthorized transaction. How did you know that my e-mail address wa... Mehr ansehen
Unternehmen hat geantwortet
I use Find My Past quite often, has great documents, newspaper articles and information on United Kingdom e.g. England, Ireland. The site is easy to manoeuvre through and its user friendly. It's on... Mehr ansehen
Unternehmen hat geantwortet
I appreciate the link with FamilySearch.org because I can go straight from a relative's details page on Family Tree and find the search form on Find My Past pre-populated. I appreciate the filters, to... Mehr ansehen
Unternehmen hat geantwortet
Unternehmensdetails
Vom Unternehmen geschrieben
Findmypast is a homegrown family history company that helps people discover their origins. It started in the UK but now has millions of customers around the world, who use its family records to trace ancestors, build family trees and contact distant relatives.
Free cancellation within 14 days of Findmypast subscription.
Your choice to cancel
If you change your mind or for any other reason decide you do not want a Findmypast Subscription or Credit package, you may cancel your order within fourteen days after the day on which the contract is entered into (Cooling-Off Period) without giving any reason and we will give you a full refund. Check out our Terms and Conditions for full details.
Kontaktinformationen
185 Fleet Street, EC4A 2HS, London, Vereinigtes Königreich
- +1 (855) 246-8234
- support@findmypast.com
- findmypast.com
3.8
Gut
2563 Bewertungen
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It can't find my great grandfather
It can't find my great grandfather when I enter his details, which are a matter of public record.
Also it nags you to pay for a subscription by restricting features you want to test. In all it was not a satisfactory trial.
26. April 2025
Antwort von Findmypast
Hello Tony,
Thank you for your review of Findmypast.
Looking at your account we can see that you have registered for an account with us but have yet to take out our trial which can be found here:
https://www.findmypast.co.uk/Pay?isfreetrialrequest=true]
If you continue to have issues with locating your great grandfather please don't hesitate to reach out to our support team who will be happy to point you in the right direction.
If you need any help in the future with our records, you may want to try Findmypast Fridays on our social media accounts (@Findmypast), or for any account queries you can contact our Customer Support team via email, telephone or live chat.
When I lost my old email address I…
When I lost my old email address I couldn't get into my Genealogy sites. You were able to get me re-connected to my tree. I appreciate your help with that. I use your site to find, add to, or verify the information I already have, and this is an excellent tool to accomplish that.
Thank you so much for your help!
16. November 2024
Antwort von Findmypast
Thank you for reviewing Findmypast
We are happy to hear you have managed to access your old account.
We will pass on your feedback.
If you need any help in the future with our records, you may want to try Findmypast Fridays on our social media accounts (@Findmypast), or for any account queries you can contact our Customer Support team via email, telephone or live chat.
Kind regards,
Support Team @ Findmypast
Reliable family tree information backed up by old newspaper reports.
Find my Past not only provides reliable family tree information but offers access to newspaper articles which often throw light on the lives and activities of earlier generations. In building your family tree it’s easy to be diverted by members who have been less careful in identifying relatives, particularly so on some US based sites. On Find my Past information is verified by reference to historical documents which help greatly in confirming family connections.
18. April 2025
Antwort von Findmypast
Good Morning
Thank you for taking the time to provide us with feedback!
We are really pleased our site has been helpful in your search, we are very proud of our newspaper collections and add new pages each week!
If you need any help in the future with our records, you may want to try Findmypast Fridays on our social media accounts (@Findmypast), or for any account queries you can contact our Customer Support team via email, telephone or live chat.
Kind regards,
Support Team @ Findmypast
Hard to find what your looking for
16. April 2025
Antwort von Findmypast
Good Morning
Thank you for your feedback and we are sorry to hear you are experiencing some difficulty at the moment in your search!
We do have many help pages which can offer support in your searches as you can see here
https://www.findmypast.com/blog/help
We do also have a support team who can provide advice in your searches, a member of our team will be in touch in due course to offer some assistance
Kind regards
Findmypast
Great ancestry site for United Kingdom ancestors
I found it easy to navigate and to reduce search parameters.
9. April 2025
Antwort von Findmypast
Hi Linda
Thank you for your review.
We are pleased you have found the site easy to use for your research.
If you need any help in the future with our records, you may want to try Findmypast Fridays on our social media accounts (@Findmypast), or for any account queries you can contact our Customer Support team via email, telephone or live chat.
Kind Regards,
Findmypast Support Team
Great Records Easy to Use
Some of my genealogy has only been found on Findmypast making research much easier. I appreciate how easy it is to research on Find My Past, and enjoy using their website.
13. April 2025
Antwort von Findmypast
Hello,
Thank you for your review of Findmypast.
We are happy to hear you are enjoying the site and records.
We will pass on your feedback.
If you need any help in the future with our records, you may want to try Findmypast Fridays on our social media accounts (@Findmypast), or for any account queries you can contact our Customer Support team via email, telephone or live chat.
Kind regards,
Support Team @ Findmypast
I would like to know if I can transfer…
I would like to know if I can transfer my information in family search to also be in find my past.
12. April 2025
Antwort von Findmypast
Good Morning
Thank you for taking the time to rate us
If your information is available in a gedcom format - this can be imported into Findmypast as a new family tree
This can be done by selecting "Family Tree" and then " Import a tree"
This page will allow you to select the file to import.
If you do need any advice on this you are welcome to reach out to our support team who will be happy to assist you!
If you need any help in the future with our records, you may want to try Findmypast Fridays on our social media accounts (@Findmypast), or for any account queries you can contact our Customer Support team via email, telephone or live chat.
Kind regards,
Support Team @ Findmypast
lots of information
there was so much information on it although could not find how much for DNA test
19. April 2025
Antwort von Findmypast
Hello Gwen,
Thank you for your review of Findmypast.
We're happy to hear you have found our website easy to use and view records and wish you the best of luck delving deeper into your family history!
We don't offer DNA testing on our site.
If you need any help in the future with our records, you may want to try Findmypast Fridays on our social media accounts (@Findmypast), or for any account queries you can contact our Customer Support team via email, telephone or live chat.
I'm just getting to find my way around…
I'm just getting to find my way around FindMypast. I've been told that I would find information about my Irish, Scottish and other ancestry by using this search engine. I hope they are right.
9. April 2025
Antwort von Findmypast
Hello Carolyn,
Thank you for your review of Findmypast.
We wish you the best of luck with your research.
If you need any help in the future with our records, you may want to try Findmypast Fridays on our social media accounts (@Findmypast), or for any account queries you can contact our Customer Support team via email, telephone or live chat.
Before my free trial was over
Before my free trial was over, I cancelled my membership. I was still charged for a year of Find My Past. I want a refund but I am still waiting.
8. April 2025
Antwort von Findmypast
Hello Mary Beth,
Thank you for your review of Findmypast.
We're sorry to hear that you have had an issue with your cancellation. Someone from our support team will be in touch shortly with an update.
If you need any help in the future with our records, you may want to try Findmypast Fridays on our social media accounts (@Findmypast), or for any account queries you can contact our Customer Support team via email, telephone or live chat.
Lack of available records
Lack of available records. You have nothing on either of my parents. I know what should be there, but there is nothing not even a connection to their parents. Why pay money when I can't get to even known facts on your site.
15. April 2025
Antwort von Findmypast
Hello Doug,
Thank you for your review of Findmypast.
We're sorry to hear you're struggling with your research so far.
If you continue to have issues with this line of search please don't hesitate to reach out to support@findmypast.com and we can help point you in the right direction.
If you need any help in the future with our records, you may want to try Findmypast Fridays on our social media accounts (@Findmypast), or for any account queries you can contact our Customer Support team via email, telephone or live chat.
Love the Guernsey records
Finally! Records from Guernsey have allowed me to fill in a lot of blanks.
13. April 2025
Antwort von Findmypast
Hello David,
Thank you for your review of Findmypast.
We're happy to hear that our new Guernsey release has helped you fill in a lot of the blanks in your family history and we wish you the best of luck delving deeper to find out more!
If you need any help in the future with our records, you may want to try Findmypast Fridays on our social media accounts (@Findmypast), or for any account queries you can contact our Customer Support team via email, telephone or live chat.
The 1939 register free access has given…
The 1939 register free access has given detailed information and helpful leads. The way FMP presents a source gives a broad and detailed picture into ancestors lives.
In tough economic times free access is like sunshine on a winters day.
10. April 2025
Antwort von Findmypast
Hi Sarah,
Thank you for your review of Findmypast.
We're delighted to hear that the free access to the 1939 Register has provided you with insights and helpful leads.
We take great pride in presenting sources in a way that brings your ancestors’ stories to life and we're glad we could bring a bit of light to your research.
We understand cost is an important factor - we do have some offers available at the moment, you can find these here:
https://www.findmypast.com/subscribe
Or our free trial may be something that would be of interest to you?
If you need any help or have any queries please reach out to our Support Team on support@findmypast.com
Kind Regards,
Findmypast
I have always enjoyed the additional…
I have always enjoyed the additional facts, and information I discover about my relatives
on your site! Thank you!!
11. April 2025
Antwort von Findmypast
Hello Annemarie,
Thank you for your review of Findmypast.
We're happy to hear you have enjoyed diving into our hints system to help you with your research! As you continue to add more information to your family tree we will attempt to provide you with extra hints to help you along with your research.
If you need any help in the future with our records, you may want to try Findmypast Fridays on our social media accounts (@Findmypast), or for any account queries you can contact our Customer Support team via email, telephone or live chat.
Great source for UK genealogy records
FindMyPast is an excellent source for UK sources and records. The website, however, could definitely use an upgrade in user navigation; which can be quite cumbersome and not intuitive.
10. April 2025
Antwort von Findmypast
Good Afternoon
Thank you for taking the time to provide feedback!
We really appreciate your comments and would like to get some further details so we may forward along your feedback!
A member of our support team will be in touch in due course
Kind regards
Findmypast
I love this site it gives me hints on…
I love this site it gives me hints on my relatives that I had no idea that existed
8. April 2025
Antwort von Findmypast
Good Afternoon
Thank you for taking the time to rate us!
We are thrilled our hints have been so useful!
If you need any help in the future with our records, you may want to try Findmypast Fridays on our social media accounts (@Findmypast), or for any account queries you can contact our Customer Support team via email, telephone or live chat.
Kind regards,
Support Team @ Findmypast
I am disappointed that the site does…
I am disappointed that the site does not have copies of original records, only transcripts, which can be interrupted wrong.
1. März 2025
Antwort von Findmypast
Good Morning
Thank you for taking the time to rate us
We do hold many original records on site, though there are cases where we may only have transcriptions of records.
We do where possible include the original images though the availability of this information does depend on various factors including licensing agreements for example
Though I have forwarded along your comments as feedback now, we will let you know of any new additions to our site via our mailings and blog pages!
If you need any help in the future with our records, you may want to try Findmypast Fridays on our social media accounts (@Findmypast), or for any account queries you can contact our Customer Support team via email, telephone or live chat.
Kind regards,
Support Team @ Findmypast
More insight on my family tree
9. April 2025
Antwort von Findmypast
Hello ,
Thank you for your review of Findmypast.
We're happy to hear our records have allowed you to have more insight into your family tree and wish you the best of luck delving deeper into your family history!
If you need any help in the future with our records, you may want to try Findmypast Fridays on our social media accounts (@Findmypast), or for any account queries you can contact our Customer Support team via email, telephone or live chat.
Antwort von Findmypast
Hello Asher,
Thank you for your review of Findmypast.
We hope you're enjoying your time with us so far and wish you the best of luck with your research.
If you need any help in the future with our records, you may want to try Findmypast Fridays on our social media accounts (@Findmypast), or for any account queries you can contact our Customer Support team via email, telephone or live chat.
The trouble with photos
Well I thought that you could add photos and I tried but was a bit difficult it would be nice if it were simpler to do
6. April 2025
Antwort von Findmypast
Good Afternoon
Thank you for your feedback!
We do have an option to upload photographs to your family tree though we are sorry you found some difficulty in this
We would like to offer some assistance, a member of our support team will be in touch in due course!
Kind regards
Findmypast
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