The search function on FMP is heaps better than at least one of the major competitors (maybe 100 choices versus many million poor matches on that other site). FMP certainly helped me with exploring my... Mehr ansehen
Unternehmen hat geantwortet
Wir überprüfen keine spezifischen Behauptungen, da die Meinungen der Bewerter ihre eigenen sind. Wir können Bewertungen jedoch als „verifiziert” kennzeichnen, wenn wir bestätigen können, dass eine geschäftliche Interaktion stattgefunden hat. Mehr erfahren
Um die Integrität unseres Portals zu schützen, überprüft unsere automatisierte Software alle Bewertungen – unabhängig davon, ob sie verifiziert sind oder nicht – rund um die Uhr. Diese Technologie identifiziert und entfernt Inhalte, die gegen unsere Richtlinien verstoßen, wie zum Beispiel Bewertungen, die nicht auf einer wirklichen Erfahrungen basieren. Uns ist bewusst, dass wir möglicherweise nicht alles erfassen, doch Sie können uns jederzeit problematische Inhalte melden, die wir Ihrer Meinung nach übersehen haben. Mehr erfahren
Das sagen Bewerter
Whenever I use Find My Past I can usually find the records I’m looking for most of the time. Also I like that they digitize the Parish records which gives me the option of printing them for my “paper... Mehr ansehen
Unternehmen hat geantwortet
The layout and information was easy to navigate . Liked links to other family trees who seem to be searching for same relatives. Disappointed that I didn’t make contact with a family that appeared to... Mehr ansehen
Unternehmen hat geantwortet
I have had an Ancestry.com account for a year but had trouble tracking down a set of Great Grandparents. I found them quite quickly with Find My Past. The biggest trouble is I now spend way too much... Mehr ansehen
Unternehmen hat geantwortet
Unternehmensdetails
Vom Unternehmen geschrieben
Findmypast is a homegrown family history company that helps people discover their origins. It started in the UK but now has millions of customers around the world, who use its family records to trace ancestors, build family trees and contact distant relatives.
Kontaktinformationen
185 Fleet Street, EC4A 2HS, London, Vereinigtes Königreich
- +44 (0) 20 3326 3600
- support@findmypast.com
- findmypast.com.au
4.0
Gut
623 Bewertungen
Bittet Kunden um Bewertungen
Das Unternehmen lädt seine Kunden ein, Bewertungen zu hinterlassen – ob positive oder negative.
Inhalte von echten Menschen stehen bei Trustpilot im Vordergrund. Dieses Unternehmen kann jedoch zusätzlich unser KI-gestütztes Antwort-Tool verwenden, um Hilfe beim Verfassen von Antworten zu erhalten.
So nutzt dieses Unternehmen Trustpilot
Erfahren Sie, woher die Bewertungen stammen und wie sie ausgewertet und moderiert werden.
Das haben sich andere Leute angesehen
Antwort von Findmypast
Hi Deirdre,
Thank you for your review of Find My Past.
We are delighted you enjoy our free trial option and we wish you continued success with your research!
Kind Regards;
Findmypast
Unfortunately for me it's difficult to…
Unfortunately for me it's difficult to navigate searches..
29. Oktober 2024
Antwort von Findmypast
Hello Karina,
Thank you for your review of Findmypast.
We're sorry to hear you're having issues with navigating your searches.
Have you found our FAQ and New user guides? They are both filled with hints and tips on how to begin your research with us here:
https://www.findmypast.co.uk/help
https://www.findmypast.co.uk/blog/getting-started
If you need any help in the future with our records, you may want to try Findmypast Fridays on our social media accounts (@Findmypast), or for any account queries you can contact our Customer Support team via email, telephone or live chat.
Kind regards,
Support Team @ Findmypast
Logged in and clicked on your box to…
Logged in and clicked on your box to look at what you had found and I could not get onto the site. Tried a few times so not a good experience today.
29. Oktober 2024
Antwort von Findmypast
Hello Connie,
Thank you for your review of Findmypast.
We had a site wide incident this morning which was stopping all users from being able to sign into their account.
This has since been fixed if you would like to try again when you have the time.
If you need any help in the future with our records, you may want to try Findmypast Fridays on our social media accounts (@Findmypast), or for any account queries you can contact our Customer Support team via email, telephone or live chat.
Kind regards,
Support Team @ Findmypast
So far the information I can get is…
So far the information I can get is coming from my My Ancestry or My Heritage pages.
Anything of possible real value I need to pay for. I cannot add another subscription to my research yet.
28. Oktober 2024
Antwort von Findmypast
Hello,
Thank you for your review of Findmypast.
You can find our list of free record sets available here:
https://www.findmypast.co.uk/page/free-ancestry-records
When searching for a newspaper article we also have the option to only return results containing free to access titles.
If you need any help in the future with our records, you may want to try Findmypast Fridays on our social media accounts (@Findmypast), or for any account queries you can contact our Customer Support team via email, telephone or live chat.
Kind regards,
Support Team @ Findmypast
I haven’t found it helpful at all
I haven’t found it helpful at all and feel bombarded by too frequent emails
28. Oktober 2024
Antwort von Findmypast
Hello Mary,
Thank you for your review of Findmypast.
We're sorry to hear you have had a hard time locating information on Findmypast. Have you found our FAQ and new user guides? They are both filled with hints and tips to get you started on your research here:
https://www.findmypast.co.uk/help
https://www.findmypast.co.uk/blog/getting-started
As for our mailings you can toggle these off at any time by clicking 'My Account' followed by 'Communications Preferences'.
If you need any help in the future with our records, you may want to try Findmypast Fridays on our social media accounts (@Findmypast), or for any account queries you can contact our Customer Support team via email, telephone or live chat.
Kind regards,
Support Team @ Findmypast
Free newspapers
Logged onto app for free 3 days. Can't even located the link to newspapers.
25. Oktober 2024
Antwort von Findmypast
Hello Anna,
Thank you for your review of Findmypast.
We're sorry for the confusion here, our newspaper search isn't currently available in the app.
Instead, you have to access through a web browser to take advantage of this feature.
If you need any help in the future with our records, you may want to try Findmypast Fridays on our social media accounts (@Findmypast), or for any account queries you can contact our Customer Support team via email, telephone or live chat.
Kind regards,
Support Team @ Findmypast
Too hard to find the information I want…
Too hard to find the information I want as there are far too many conflicting facts showing up including, wrong names, names that are not related in any way.
20. Oktober 2024
Antwort von Findmypast
Hello Barry,
Thank you for your review of Findmypast.
We're sorry to hear that you have had a hard time with your research. Family Research can be similar to a jigsaw puzzle as there are so many different pieces to try and bring together.
Unfortunately because of this similar names can crop up and we must research them further to decide which is the correct option.
If you need any help in the future with our records, you may want to try Findmypast Fridays on our social media accounts (@Findmypast), or for any account queries you can contact our Customer Support team via email, telephone or live chat.
Kind regards,
Support Team @ Findmypast
Findmypast is a great sight but is too…costly
Findmypast is a great sight but is too expensive. when I add up all the different site costs it is just too much for any pensioner to spend, or carry on with heritage building.
20. Oktober 2024
Antwort von Findmypast
Thank you for your review of Findmypast.
We will pass on your feedback
If you need any help in the future with our records, you may want to try Findmypast Fridays on our social media accounts (@Findmypast), or for any account queries you can contact our Customer Support team via email, telephone or live chat.
Kind regards,
Support Team @ Findmypast
Antwort von Findmypast
Hello Paul,
Thank you for your review of Findmypast.
We're sorry to hear you have had issues locating records. Did you find our new user guides and FAQ section?
These are both filled with hints and tips on how to get started with your research here:
https://www.findmypast.com.au/blog/getting-started
https://www.findmypast.com.au/help
If you need any help in the future with our records, you may want to try Findmypast Fridays on our social media accounts (@Findmypast), or for any account queries you can contact our Customer Support team via email, telephone or live chat.
Kind regards,
Support Team @ Findmypast
Antwort von Findmypast
Hello,
Thank you for your review of Findmypast.
We're happy to hear you have had an easy experience updating your payment details and we wish you the best of luck with your research!
If you need any help in the future with our records, you may want to try Findmypast Fridays on our social media accounts (@Findmypast), or for any account queries you can contact our Customer Support team via email, telephone or live chat.
Kind regards,
Support Team @ Findmypast
Nothing new from this site
I did not find any ancestors on this platform that I had not already found on other (free) sites or ancestry.com
30. September 2024
Antwort von Findmypast
Hello Ron,
Thank you for your review of Findmypast.
We're sorry to hear you haven't found any new content at the moment.
We do add new records to the website every week so do check back in the future to see if we have added anything that may help you with your research. You can find out our latest records to be released here:
https://www.findmypast.co.uk/blog/new
If you need any help in the future with our records, you may want to try Findmypast Fridays on our social media accounts (@Findmypast), or for any account queries you can contact our Customer Support team via email, telephone or live chat.
Kind regards,
Support Team @ Findmypast
Give it a go!
I am happy for them to give me another free trial to use their app. It's really good and has a fair big of information.
3. Oktober 2024
Antwort von Findmypast
Thank you for reviewing Findmypast
We are glad you are enjoying the site so far!
If you need any help in the future with our records, you may want to try Findmypast Fridays on our social media accounts (@Findmypast), or for any account queries you can contact our Customer Support team via email, telephone or live chat.
Kind regards,
Support Team @ Findmypast
Antwort von Findmypast
Thank you for reviewing Findmypast
We really appreciate your comments and are pleased you have had such success in your searches!
If you need any help in the future with our records, you may want to try Findmypast Fridays on our social media accounts (@Findmypast), or for any account queries you can contact our Customer Support team via email, telephone or live chat.
Kind regards,
Support Team @ Findmypast
I find fmp very good for searching UK…
I find fmp very good for searching UK and local, Australian records. I have used fmp now for quite some years as your members records must record.
22. September 2024
Antwort von Findmypast
Thank you for reviewing Findmypast
We are happy to hear you are enjoying our search features.
If you need any help in the future with our records, you may want to try Findmypast Fridays on our social media accounts (@Findmypast), or for any account queries you can contact our Customer Support team via email, telephone or live chat.
Kind regards,
Support Team @ Findmypast
For many Years...
For many years, I have plotted my family tree on Ancestry, and although I amassed considerable people from the past, I was not entirely satisfied with the overall search capabilities, to say nothing about the expense.
In the short time I have been with Find My Past, I have managed to find an immediate relative I knew nothing about. That in itself says it all. Moreover, the cost is more attractive, with the bonus of having the 1921 Census and the regular email hints.
Thank you, Find My Past, for having such a professional website. Forgive me for only giving you a four-star tick, as I believe there is always room for improvement. It does not reflect on the overall status of my appreciation.
25. September 2024
Antwort von Findmypast
Thank you for taking the time to rate us!
We are pleased you have found our records so helpful in your searches!
Remember we do add new records weekly so there is always something new to find!
If you need any help in the future with our records, you may want to try Findmypast Fridays on our social media accounts (@Findmypast), or for any account queries you can contact our Customer Support team via email, telephone or live chat.
Kind regards,
Support Team @ Findmypast
Easy enough to use.
18. September 2024
Antwort von Findmypast
Thank you for taking the time to rate us!
We are pleased you are enjoying the site.
Remember we do add new records weekly so there is always something new to find!
If you need any help in the future with our records, you may want to try Findmypast Fridays on our social media accounts (@Findmypast), or for any account queries you can contact our Customer Support team via email, telephone or live chat.
Kind regards,
Support Team @ Findmypast
To follow what the ancestors come from and what they did in their trade and life , also why the ancestors moved to live in other countries with their reasons .
To find correct people , I know it is not easy to pick correct ones . DNA helps me to follow cousins family whom we knew nothing. My paternal grandmother’s sibling whom we had never met . One of her family had contacted me several years ago through ancestry . I found interesting information.
17. September 2024
Antwort von Findmypast
Hello,
Thank you for your review of Findmypast.
We are happy to hear you have enjoyed the site and have located some information.
If you need any help in the future with our records, you may want to try Findmypast Fridays on our social media accounts (@Findmypast), or for any account queries you can contact our Customer Support team via email, telephone or live chat.
Kind regards,
Support Team @ Findmypast
Finding records I have not found before
16. September 2024
Antwort von Findmypast
Good Afternoon
Thank you for taking the time to rate us!
We are pleased you are having such success in using our site!
If you need any help in the future with our records, you may want to try Findmypast Fridays on our social media accounts (@Findmypast), or for any account queries you can contact our Customer Support team via email, telephone or live chat.
Kind regards,
Support Team @ Findmypast
I have always enjoyed using Findmypast.
16. September 2024
Antwort von Findmypast
Good Afternoon
Thank you for your kind comments!
We are thrilled you are enjoying your time with us!
If you need any help in the future with our records, you may want to try Findmypast Fridays on our social media accounts (@Findmypast), or for any account queries you can contact our Customer Support team via email, telephone or live chat.
Kind regards,
Support Team @ Findmypast
Insufficient Hint documentation
Hints don't have the legible associated documentation to support them.
12. September 2024
Antwort von Findmypast
Hello Andrew,
Thank you for your review of Findmypast.
We're sorry to hear your hints haven't had an original document attached and we will pass over your comments as feedback on your behalf.
If you need any help in the future with our records, you may want to try Findmypast Fridays on our social media accounts (@Findmypast), or for any account queries you can contact our Customer Support team via email, telephone or live chat.
Kind regards,
Support Team @ Findmypast
So funktioniert Trustpilot
Auf Trustpilot hat jeder die Möglichkeit, Bewertungen abzugeben. Der Verfasser einer Bewertung kann diese jederzeit bearbeiten oder löschen, und die Bewertungen werden angezeigt, solange der jeweilige Nutzer-Account aktiv ist.
Unternehmen können über automatische Einladungen zur Bewertungsabgabe einladen. Diese Bewertungen werden mit dem Hinweis „verifiziert“ versehen, um darauf hinzuweisen, dass es sich um echte Erfahrungen handelt.
Erfahren Sie mehr über die verschiedenen Arten von Bewertungen.
Zum Schutz unseres Portals setzen wir auf eine Kombination aus spezialisierten Mitarbeitern und cleveren Technologien. Erfahren Sie, wie wir gefälschte Bewertungen bekämpfen.
Erfahren Sie mehr darüber, wie Bewertungen auf Trustpilot gehandhabt werden.
Hier finden Sie 8 Tipps für das Schreiben von Bewertungen.
Die Verifizierung hilft sicherzustellen, dass es sich bei den Bewertungen, die Sie auf Trustpilot lesen, um Bewertungen von echten Menschen handelt.
Anreize für das Schreiben von Bewertungen anzubieten oder selektiv zur Bewertungsabgabe einzuladen, kann den TrustScore verfälschen. Deshalb verstößt beides gegen unsere Richtlinien.