Findmypast Bewertungen 621

TrustScore 4 von 5

4.0

Wir überprüfen keine spezifischen Behauptungen, da die Meinungen der Bewerter ihre eigenen sind. Wir können Bewertungen jedoch als „verifiziert” kennzeichnen, wenn wir bestätigen können, dass eine geschäftliche Interaktion stattgefunden hat. Mehr erfahren

Um die Integrität unseres Portals zu schützen, überprüft unsere automatisierte Software alle Bewertungen – unabhängig davon, ob sie verifiziert sind oder nicht – rund um die Uhr. Diese Technologie identifiziert und entfernt Inhalte, die gegen unsere Richtlinien verstoßen, wie zum Beispiel Bewertungen, die nicht auf einer wirklichen Erfahrungen basieren. Uns ist bewusst, dass wir möglicherweise nicht alles erfassen, doch Sie können uns jederzeit problematische Inhalte melden, die wir Ihrer Meinung nach übersehen haben. Mehr erfahren

Das sagen Bewerter

Bewertet mit 5 von 5 Sternen

I found my gggrandmother in your records. I had liiked in Ireland and Scotland previously for 40 yrs then you sent me a message and when I checked it yes it was her on her baptism in Ireland reside... Mehr ansehen

Unternehmen hat geantwortet

Bewertet mit 2 von 5 Sternen

I dont like web sites that lure you in with constant emails and as soon as you touch a button they go immediately to a payment screen. No consideration for where the customer is at in their Genealogi... Mehr ansehen

Unternehmen hat geantwortet

Bewertet mit 4 von 5 Sternen

I have had an Ancestry.com account for a year but had trouble tracking down a set of Great Grandparents. I found them quite quickly with Find My Past. The biggest trouble is I now spend way too much... Mehr ansehen

Unternehmen hat geantwortet

Bewertet mit 5 von 5 Sternen

Find my Past has great records for the UK and Ireland. Surprisingly alot of NZ & Aussie records show up too. Like the fact have records for births of UKexpats living overseas in Commonwealth countri... Mehr ansehen

Unternehmen hat geantwortet

Unternehmensdetails

  1. Genealoge

Vom Unternehmen geschrieben

Findmypast is a homegrown family history company that helps people discover their origins. It started in the UK but now has millions of customers around the world, who use its family records to trace ancestors, build family trees and contact distant relatives.


Kontaktinformationen

4.0

Gut

TrustScore 4 von 5

621 Bewertungen

5 Sterne
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1 Stern

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Bewertet mit 3 von 5 Sternen

I've been with Find My Past for 20…

I've been with Find My Past for 20 years when it 1837online. I was peeved to find out a year or so ago that Ancestry.com who I also subscribe to got the rights to host the Nottinghamshire Parish Registers from the Notts Archive. Why didn't FMP try harder to get these to add to their holdings?

It seems that FMP over the last 2 years has dropped the ball and is happy to think that the loyalty of its subscribers is enough to count on.

The number of new UK data set aquisitions as previously mentioned with the Notts Parish Registers has completely gone off the radar! The only meaningful new additions now is the digitised British Newspaper Archive newspapers and journals.

My advise to FMP would be to aquire and host where possible all UK counties parish registers.

19. November 2025
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Antwort von Findmypast

Hello Gordon, 

Thank you for your review of Findmypast. 

We're sorry to hear that you're unhappy that we don't currently hold records for Nottinghamshire. 

The rights with these are exclusive to Ancestry at this time so it is currently outwith our control however we will pass over your feedback that you would like to see them added to FMP in the future alongside as many other parishes as possible. 

You can keep up to date with our new releases at any time here: https://www.findmypast.co.uk/blog/new

If you need any help in the future with our records, you may want to try Findmypast Fridays on our social media accounts (@Findmypast), or for any account queries you can contact our Customer Support team via email, telephone
or live chat.

Bewertet mit 5 von 5 Sternen

Site is very easy to use and contains a…

Site is very easy to use and contains a wealth of information

19. November 2025
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Antwort von Findmypast

Good Afternoon

Thank you for taking the time to provide feedback

We really appreciate your kind comments!

If you need any help in the future with our records, you may want to try Findmypast Fridays on our social media accounts (@Findmypast), or for any account queries you can contact our Customer Support team via email, telephone or live chat.

Kind regards,

Support Team @ Findmypast

Bewertet mit 5 von 5 Sternen

Easy to use and get results

In most cases i can find more direct search results than Ancestry i always look here at Findmypast first and usually a photo of original document

19. November 2025
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Antwort von Findmypast

Good Afternoon

Thank you for taking the time to provide feedback!

We really appreciate your comments!

Remember we do add new records weekly so there is always something new to find!

If you need any help in the future with our records, you may want to try Findmypast Fridays on our social media accounts (@Findmypast), or for any account queries you can contact our Customer Support team via email, telephone or live chat.

Kind regards,

Support Team @ Findmypast

Bewertet mit 4 von 5 Sternen

Good

Good : DNA tools

Not so good : no longer allow uploading of DNA results from other sites ; too expensive ; not so easy to manage or help with someone else's DNA

18. November 2025
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Antwort von Findmypast

Good Afternoon

Thank you for taking the time to rate us

We appreciate your comments and have forwarded your suggestions with regards to more DNA options to our website teams

Should we introduce any new features we will of course let you know through your mailings and our social media pages

If you need any help in the future with our records, you may want to try Findmypast Fridays on our social media accounts (@Findmypast), or for any account queries you can contact our Customer Support team via email, telephone or live chat.

Kind regards,

Support Team @ Findmypast

Bewertet mit 1 von 5 Sternen

I cant find information

I cant find information

18. November 2025
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Antwort von Findmypast

Hello Elena,

Thank you for your review of Findmypast.

We're sorry to hear you have had issues locating the information you're looking for. If you haven't found them already we have some helpful guides and hints/tips for begining your research here: 

https://www.findmypast.co.uk/page/free-ancestry-records

https://www.findmypast.co.uk/help

If this still doesn't help please don't hesitate to reach out to our support team on support@findmypast.co.uk with the information you're looking for and we will attempt to point you in the right direction. 

If you need any help in the future with our records, you maywant to try Findmypast Fridays on our social media accounts (@Findmypast), or for any account queries you can contact our Customer Support team via email, telephone or live chat.

Bewertet mit 4 von 5 Sternen

Years of helpful access

Easy to search; easy to upload new trees; great selection of newspaper resources; very helpful support experience.

18. November 2025
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Antwort von Findmypast

Good Afternoon

Thank you for your kind comments!

We are pleased our site has been useful and that you found our support team to be so helpful! We have forwarded along your comments as feedback

If you need any help in the future with our records, you may want to try Findmypast Fridays on our social media accounts (@Findmypast), or for any account queries you can contact our Customer Support team via email, telephone or live chat.

Kind regards,

Support Team @ Findmypast

Bewertet mit 4 von 5 Sternen

It's an excellent site

It's an excellent site. Has its flaws like all the others, but fewer than its main competitors.

18. November 2025
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Antwort von Findmypast

Good Afternoon

Thank you for taking the time to provide feedback

We appreciate your comments!

If you need any help in the future with our records, you may want to try Findmypast Fridays on our social media accounts (@Findmypast), or for any account queries you can contact our Customer Support team via email, telephone or live chat.

Kind regards,

Support Team @ Findmypast

Bewertet mit 1 von 5 Sternen

I uploaded a tree from Legacy and FMP…

I uploaded a tree from Legacy and FMP added new information BUT has changed all the numbers for each person. It is now a GREAT NBIG MESS

16. November 2025
Bewertung ohne vorherige Einladung
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Antwort von Findmypast

Hello Valerie, 

Thank you for your review of Findmypast.

We're sorry to hear you're currently having some issues with your family tree after uploading a gedcom file. 

One of my colleagues in the customer support team will reach out to you soon requesting some information so that we can investigate this matter further on your behalf so please look out for that if it hasn't already arrived. 

Once we have the information we will then be able to try and correct any issues you may be having. 

If you need any help in the future with our records, you may want to try Findmypast Fridays on our social media accounts (@Findmypast), or for any account queries you can contact our Customer Support team via email, telephone or live chat.

Bewertet mit 4 von 5 Sternen

It's relatively easy to search for what…

It's relatively easy to search for what I am looking for by using the record sets. I am mainly interested in Australian and UK records, so I can usually find those. My only gripe is the lack of a way to easily cite the record I have found. There is often a lack of detail of where the actual record came from and I have to use other websites to drill down to the actual location of the record to write a proper citation. A copy citation button would be very useful sometimes.

15. November 2025
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Antwort von Findmypast

Good Afternoon

Thank you for taking the time to provide feedback 

I have forwarded along your comments with regards to citing our records!

If you need any help in the future with our records, you may want to try Findmypast Fridays on our social media accounts (@Findmypast), or for any account queries you can contact our Customer Support team via email, telephone or live chat.

Kind regards,

Support Team @ Findmypast

Bewertet mit 4 von 5 Sternen

Simple to create a new tree

Simple to create a new tree, or import and export to other apps. Hints are great, but would love more freebies to help with those challenging connections. Like every other app you will need secondary sources and probably other apps too. Genealogy is hard, but this app helps so much in collating all the threads.

2. November 2025
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Antwort von Findmypast

Good Afternoon

Thank you for your feedback!

We really appreciate your comments and are pleased you have enjoyed using our app!

I have forwarded along your comments as feedback now

If you need any help in the future with our records, you may want to try Findmypast Fridays on our social media accounts (@Findmypast), or for any account queries you can contact our Customer Support team via email, telephone or live chat.

Kind regards,

Support Team @ Findmypast

Bewertet mit 1 von 5 Sternen

Just Wrong

I could not find many people I know, Could not even locate myself, they ask for payment and do not help.
waste of time and effort.
they should pay you for wasting your time.
So So Wrong

31. Oktober 2025
Bewertung ohne vorherige Einladung
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Antwort von Findmypast

Thank you for your review of Findmypast.

We're sorry to hear you had some difficulty locating records and will pass on your feedback.  

If you need any help in the future with our records, you may want to try Findmypast Fridays on our social media accounts (@Findmypast), or for any account queries you can contact our Customer Support team via email, telephone or live chat.

Bewertet mit 5 von 5 Sternen
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Antwort von Findmypast

Thank you for reviewing Findmypast 

We are delighted to hear you are enjoying our hints feature. 

If you need any help in the future with our records, you may want to try Findmypast Fridays on our social media accounts (@Findmypast), or for any account queries you can contact our Customer Support team via email, telephone or live chat.

Kind regards,
Support Team @ Findmypast

Bewertet mit 5 von 5 Sternen

Easy collection searches

I use Findmypast constantly but do wish that they had licences to cover more of the UK counties.
The easy way to zone in on a Collection search is one of it's best facilities.
Always my Go-To spot for anything Ireland!
I've been a subscriber since Day 1.

3. Oktober 2025
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Antwort von Findmypast

Thank you for reviewing Findmypast 

We will pass on your feedback regarding licenses to our developers. 

If you need any help in the future with our records, you may want to try Findmypast Fridays on our social media accounts (@Findmypast), or for any account queries you can contact our Customer Support team via email, telephone or live chat.

Kind regards,

Support Team @ Findmypast

Bewertet mit 4 von 5 Sternen
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Antwort von Findmypast

Dear Liesa, 

Thank you for taking the time to review Findmypast and we agree, there is always room to grow. 

If you have any specific suggestions or areas where you think we could do better or are doing well, we’d love to hear them. You can contact us on support@findmypast.com.au 

Kind Regards 

Support Team @ Findmypast

Bewertet mit 4 von 5 Sternen

The overall experience

The overall experience and depth of detail in Find my Past is excellent, however the price of subscription is (in Australia) almost beyond affordability for pensioners such as myself. We find we need to "rest" between annual subscriptions in order to keep our research going.

16. September 2025
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Antwort von Findmypast

Thank you for reviewing Findmypast 

We are happy to hear you are enjoying the site. 

We will pass on your feedback regarding the cost factors of our subscriptions

Kind Regards 

Support Team @Findmypast

Bewertet mit 4 von 5 Sternen

I find the user interface of Findmypast…

I find the user interface of Findmypast to be the most user-friendly of the 'big 4' subscription databases, and their access to the collections of British newspapers is a much-used bonus.

11. September 2025
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Antwort von Findmypast

Good Morning

Thank you for taking the time to rate us!

We are pleased you have found our site to be user friendly! We do aim to make our site easy to use for all our members.

If you need any help in the future with our records, you may want to try Findmypast Fridays on our social media accounts (@Findmypast), or for any account queries you can contact our Customer Support team via email, telephone or live chat.

Kind regards,

Support Team @ Findmypast

Bewertet mit 1 von 5 Sternen

WHAT A LOAD of RUBISH waste of money

WHAT A LOAD of RUBISH waste of money, cancel after 15mins You have to pay more to get what you want

31. August 2025
Bewertung ohne vorherige Einladung
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Antwort von Findmypast

Thank you for taking the time to review Findmypast. 

We’re sorry to hear you felt disappointed with your experience with the Family Tree subscription. 

Our Family Tree subscription gives you access to record hints, family notice hints, and tree search. For those who want full access, our Everything subscription provides unlimited access to billions of records – including all British censuses (such as the 1921 Census of England and Wales), British and Irish newspapers, and much more. This may be a more suitable subscription for your needs? 

You can upgrade from the following page when signed in: 
https://www.findmypast.co.uk/upgrade

Alternatively there is an option for micropayments for individual records: 
https://www.findmypast.co.uk/help/articles/4405440232977-what-are-findmypast-micropayments

Kind Regards, 

Findmypast

Bewertet mit 5 von 5 Sternen

I am finding accurate finds to search…

I am finding accurate finds to search terms. Good.
The large database of images of good quality makes me feel good.
I like the highlighted visited links. That is great.
Oh, I do like the log-on process.. Smart.

12. August 2025
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Antwort von Findmypast

Good Morning

Thank you for taking the time to provide feedback!

We are thrilled you have enjoyed your time on site!

If you need any help in the future with our records, you may want to try Findmypast Fridays on our social media accounts (@Findmypast), or for any account queries you can contact our Customer Support team via email, telephone or live chat.

Kind regards,

Support Team @ Findmypast

Bewertet mit 5 von 5 Sternen

I have found the site very easy to use

I have found the site very easy to use. I have found so much more of my family history.

22. Juli 2025
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Antwort von Findmypast

Good Afternoon

Thank you for your kind comments!

We are pleased you have found our site so easy to use!

We have forwarded along your comments as feedback

If you need any help in the future with our records, you may want to try Findmypast Fridays on our social media accounts (@Findmypast), or for any account queries you can contact our Customer Support team via email, telephone or live chat.

Kind regards,

Support Team @ Findmypast

Bewertet mit 5 von 5 Sternen

More focussed records

I have quite a few brick walls in Ireland, as do most people. The records and newspapers are more focussed. Note: the newspapers are not an add on, they are included. At times you may still need to go to an external source to see the original. Of course, they still can't conjure up the missing records!

27. Juni 2025
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Antwort von Findmypast

Good Morning

Thank you for your feedback!

We are thrilled you have enjoyed our records, especially our newspapers!

If you need any help in the future with our records, you may want to try Findmypast Fridays on our social media accounts (@Findmypast), or for any account queries you can contact our Customer Support team via email, telephone or live chat.

Kind regards,

Support Team @ Findmypast

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