Finance One Bewertungen 

900
•
TrustScore 3.5 von 5

3.6

Wir überprüfen keine spezifischen Behauptungen, da die Meinungen der Bewerter ihre eigenen sind. Wir können Bewertungen jedoch als „verifiziert” kennzeichnen, wenn wir bestätigen können, dass eine geschäftliche Interaktion stattgefunden hat. Mehr erfahren

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Das sagen Bewerter

Bewertet mit 2 von 5 Sternen

When trying to obtain the loan the goal posts kept on changing, but due to my circumstances I didn't have a choice. Then when I tried to pay out the loan I had issues. I spoke with a team m... Mehr ansehen

Unternehmen hat geantwortet

Bewertet mit 4 von 5 Sternen

I've had my run ins with the company itself and have had trouble getting my concerns addressed when I needed it. I am simply leaving this review for Alana who literally made my day today. I would p... Mehr ansehen

Unternehmen hat geantwortet

Bewertet mit 5 von 5 Sternen

My name is Craig Brogden back in 2014. My wife and I had a bad credit score due to losing money in the gfc we lost everything bill fell behind and our credit score went right down in 2014 who tried to... Mehr ansehen

Bewertet mit 5 von 5 Sternen

I have to add a review! Brilliant finance services! I have a car loan with Finance One - I am incredibly grateful for all who have assisted me - it’s an exciting time! They celebrate with you! I... Mehr ansehen

Unternehmen hat geantwortet

Unternehmensdetails

Verified business

Trustpilot has verified this business is registered with its local government. We’ve confirmed it maintains an online presence and shows no matches on warning or sanction lists.

Government registration: 139719903

  1. Finanzinstitut
  2. auch in
  3. Autofinanzierung und -kreditunternehmen
  4. Finanzdienstleistungsinstitut

Vom Unternehmen geschrieben

Finance One offers loans from $8000 with low rates and fast approvals. Our flexible terms of 3 to 7 years accommodate various needs, from cars to boats and more, ensuring accessible and efficient financing solutions for everyday Australians

Vom Unternehmen geschrieben


Kontaktinformationen

3.6

Akzeptabel

TrustScore 3.5 von 5

900 Bewertungen

5 Sterne
4 Sterne
3 Sterne
2 Sterne
1 Stern

Keine aktuellen Aufzeichnungen über Bewertungseinladungen

Dieses Unternehmen hat Kunden in letzter Zeit nicht zur Bewertungsabgabe eingeladen, daher sind die Bewertungen möglicherweise nicht repräsentativ.

Hat 81 % seiner negativen Bewertungen beantwortet

Antwortet meist innerhalb von 1 Monat

So nutzt dieses Unternehmen Trustpilot

Erfahren Sie, woher die Bewertungen stammen und wie sie ausgewertet und moderiert werden.

3.6

Alle Bewertungen

(900)

31 Bewertungen in den letzten 12 Monaten

Bewertung abgeben
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Bewertet mit 5 von 5 Sternen

My name is Craig Brogden back in 2014

My name is Craig Brogden back in 2014. My wife and I had a bad credit score due to losing money in the gfc we lost everything bill fell behind and our credit score went right down in 2014 who tried to buy a car? No one would give us a go except finance One they gave us the ability to fix our credit score. They have been absolutely fantastic to us. We have had two loans with them in the past 11 years. they are always courteous understanding and great to work with I have absolutely no hesitation in recommending finance One to anybody who needs a second chance they are a great company

5. Mai 2025
Bewertung ohne vorherige Einladung
Bewertet mit 5 von 5 Sternen

excellent customer service

finance one went above and beyond to get us another loan it was such a smooth process and cherie showed us excellent customer service answered all my questions will recommend to everyone

6. Mai 2025
Bewertung ohne vorherige Einladung
Bewertet mit 5 von 5 Sternen

life changing- i was a single mother…

life changing- i was a single mother didn’t have great credit and i was able to obtain a car loan at a reasonable rate with affordable repayments best loan company to go through i had some difficulties along the way with repayment due to family emergency and thy were great finding a solution and not judging and i was able to pay my loan of

30. April 2025
Bewertung ohne vorherige Einladung
Bewertet mit 5 von 5 Sternen

Finance One are amazing

Finance One are amazing. I finished paying my loan 4 months early and I've never had a problem or issue with them. Customer service is above and beyond. I have recommended them to everyone I know who are interested in a new car.

8. April 2025
Bewertung ohne vorherige Einladung
Bewertet mit 4 von 5 Sternen

Customer service was the best🙂…

Customer service was the best experience. Anything i needed sorting out it got rectified on the spot.
The only thing that annoyed me was the way they report to the Credit Reporting Agency like Equifax or Illion. Any other credit provider i had will update the progress with a monthly balance and report when your loan is payed out and account is closed. Not knowing why i was getting rejected for even small credit when i done everything right the total amount borrowed was still outstanding in Equifax which spooked alot of credit providers. "This is A I.s calling"!

5. März 2025
Bewertung ohne vorherige Einladung
Bewertet mit 5 von 5 Sternen

From a pickle to success.

The team at Finance One since day one were supportive and backed me during difficult times. Really appreciate all involved until the end.
I would highly recommend Finance One.

27. Februar 2025
Bewertung ohne vorherige Einladung
Finance One-Logo

Antwort von Finance One

Hi Scott,

We are so glad to hear of your positive experience and that we were able to help you through difficult circumstances. Please reach out to us again in future should you need further assistance with your finances.

Bewertet mit 5 von 5 Sternen

Has been a great company to deal with…

Has been a great company to deal with over the last couple of years. I just finished paying my loan and couldn't have been happier with the whole process everything was super easy to track online.

14. Februar 2025
Bewertung ohne vorherige Einladung
Finance One-Logo

Antwort von Finance One

Hi Mitchell, thanks for the 5 star review! Please let us know if we can assist again in the future.

Bewertet mit 1 von 5 Sternen

You answer 100 questions most of which…

You answer 100 questions most of which you cannot answer then it refuses to not let you answer what was the exact date you started Centrelink disability that was 28 years ago last place you lived when did you start living there when did you leave stupid questions you download documents and it freezes and then they expect you to answer the questions again and to download documents again over and over if you're on the Centrelink don't bother they say they want to help people all they are after is your information so they can sell it on a total scam

19. Februar 2025
Bewertung ohne vorherige Einladung
Finance One-Logo

Antwort von Finance One

Hi Colin,

We’re sorry to hear about your experience and appreciate you taking the time to share your concerns. At Finance One, we strive to provide a smooth and transparent application process, and we understand that some of the required information can feel extensive. We ask these details to ensure we can assess applications thoroughly and responsibly.

If you encountered technical issues with document uploads, we’d love the opportunity to assist you directly. Please reach out to our team at enquiries@financeone.com.au so we can look into this further and help resolve any concerns. We appreciate the chance to improve your experience.

Kind regards,

Finance One Customer Support

Bewertet mit 5 von 5 Sternen

Fantastic

Fantastic . Easy to deal with only thing i dont like is they rip you off with the interest rate

14. Februar 2024
Bewertung ohne vorherige Einladung
Finance One-Logo

Antwort von Finance One

Hi Jan,

Thank you for your 5-star review, we're glad to hear we found us easy to deal with.

We understand that interest rates can be a concern, and we always strive to provide competitive options based on individual circumstances.

If you'd like to discuss your loan further, please feel free to reach out to enquiries@financeone.com.au.

Best regards,

The Finance One Team

Bewertet mit 5 von 5 Sternen

Awesome company

Awesome company . Very happy with the service & will highly recommend them to all of my friends

3. Februar 2025
Bewertung ohne vorherige Einladung
Finance One-Logo

Antwort von Finance One

Hi Antonio, thanks for the positive review. Please get in touch should you need assistance with a loan again in future!

Bewertet mit 1 von 5 Sternen

I was a customer with Finance One for 3 years

I was a customer with Finance One for over 3 years, however, I had a conflicting conversation with a staff member who informed me that was Loan was to end in March 2025. However, another conservation with two Managers (Lena and Alayah) who both gave me different answers. When I asked for a recording of the conservation I had with the team member earlier in the year 2024, I was told that the recording was to be provided, however, later on, I was told the recording no longer exists and they couldn't do anything about it. When I told the managers that it was a bit sad that my conservations were no longer available, I was threatened by the manager Alayah that she would disconnect the call, even though I never raised my voice or used any swear words. When I made the manager aware of this fact there was silence on the phone. When I asked for a reduced interest rate I met with no we cannot do it and this is what we can do and if you don't like it don't take it attitude. I mean I have never defaulted on my loan not once, I paid above the amount every month and I was never late in payment. I decided after this company had treated me in this bad way that I would get a loan from a bank and pay off this loan so I don't have to deal with such rude employees and not helpful to customers who are making sure to pay on time and over the amount. That was my experience and I will never recommend this company to any friends, families or loved ones. If there was a zero rating, this would be my rating and I will never recommend them to even the public.

13. Dezember 2024
Bewertung ohne vorherige Einladung
Finance One-Logo

Antwort von Finance One

Hi Kabeh,

We’re sorry to hear about your experience and appreciate you taking the time to share your concerns. At Finance One, we strive to provide clear and consistent communication, and we regret any confusion or frustration caused during your interactions with our team.

We take customer feedback seriously and would like the opportunity to review your case further. Please reach out to our team at info@financeone.com.au so we can discuss your concerns in more detail and work toward a resolution.

Thank you for your time as a valued customer, and we appreciate the chance to improve your experience.

The Finance One Team

Bewertet mit 1 von 5 Sternen

Bunch of liars.

Bunch of liars.
They do not help the consumer and rip people off.

14. Januar 2025
Bewertung ohne vorherige Einladung
Finance One-Logo

Antwort von Finance One

Hi Brad Taylor, we are sorry to hear that you feel this way. Our team is always committed to providing exceptional services and would love the opportunity to chat with you and look for a possible solution. Unfortunately, we cannot seem to find your contact details, could you please call us directly on 1800 346 663 or reach out to our team at info@financeone.com.au with your details so we can get in touch.

Bewertet mit 5 von 5 Sternen

Mitchell was great

Mitchell was great, very nice. Patient and helpful. I have severe anxiety and I wasn't very anxious while on the phone.

29. Januar 2025
Finance One-Logo

Antwort von Finance One

Hi Cindy, thank you for the 5 star review!

Bewertet mit 5 von 5 Sternen

Great experience

Very helpful. Actoned straight away.

24. Dezember 2024
Bewertung ohne vorherige Einladung
Finance One-Logo

Antwort von Finance One

Hi Teresa, thanks for the 5 star review! We're glad to be of assistance!

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