Fields Bewertungen 110

TrustScore 4.5 von 5

4.4

Wir überprüfen keine spezifischen Behauptungen, da die Meinungen der Bewerter ihre eigenen sind. Wir können Bewertungen jedoch als „verifiziert” kennzeichnen, wenn wir bestätigen können, dass eine geschäftliche Interaktion stattgefunden hat. Mehr erfahren

Um die Integrität unseres Portals zu schützen, überprüft unsere automatisierte Software alle Bewertungen – unabhängig davon, ob sie verifiziert sind oder nicht – rund um die Uhr. Diese Technologie identifiziert und entfernt Inhalte, die gegen unsere Richtlinien verstoßen, wie zum Beispiel Bewertungen, die nicht auf einer wirklichen Erfahrungen basieren. Uns ist bewusst, dass wir möglicherweise nicht alles erfassen, doch Sie können uns jederzeit problematische Inhalte melden, die wir Ihrer Meinung nach übersehen haben. Mehr erfahren

Das sagen Bewerter

Bewertet mit 5 von 5 Sternen

Really impressed with the service. They completed the job incredibly quickly, and the staff were so pleasant and helpful throughout. It’s rare to find such efficiency combined with such a friendly app... Mehr ansehen

Unternehmen hat geantwortet

Bewertet mit 5 von 5 Sternen

I’ve been into Fields Jewellers in Dundrum a few times over the last few months, and every visit has been consistently excellent. The whole team is incredibly welcoming and helpful, and Jess in part... Mehr ansehen

Unternehmen hat geantwortet

Bewertet mit 1 von 5 Sternen

I bought my partner a white gold ring for Christmas and 12 weeks later a diamond fell out, I brought it back to fields so they can repair it, they wouldn’t repair it for free because it’s wear and tea... Mehr ansehen

Bewertet mit 5 von 5 Sternen

I bought a pendant for Christmas which unfortunately was lost a few weeks later as the chain broke. I had taken out insurance with it, and Marie (who had actually sold me the pendant) looked after me... Mehr ansehen

Unternehmen hat geantwortet

Unternehmensdetails

  1. Juweliergeschäft
  2. Diamantenhändler
  3. Juwelier
  4. Schmuckhersteller
  5. Uhrengeschäft

Informationen, die aus verschiedenen externen Quellen stammen

Choose Fields the Jeweller for diamonds, jewellery, watches and more to buy online and in our showrooms nationwide - for friends, for family, for you.


Kontaktinformationen

4.4

Hervorragend

TrustScore 4.5 von 5

110 Bewertungen

5 Sterne
4 Sterne
3 Sterne
2 Sterne
1 Stern

Hat 60 % seiner negativen Bewertungen beantwortet

Antwortet meist innerhalb von 1 Woche

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Bewertet mit 5 von 5 Sternen

Service was excellent and was made feel…

Service was excellent and was made feel like a VIP, asked to sit in a chair while we discussed the watch I was buying. Not a very expensive one but the white gloves came out. He also took a couple of links out to make sure I was happy with my purchase. Very professional service. I have been shopping there for years and always is professional.

31. Januar 2026
Bewertung ohne vorherige Einladung
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Antwort von Fields

Good Morning

Thank you for your lovely 5 star review

We are thrilled to hear of the wondeful experience you had in store and hope you enjoy wearing your new watch

- Aoife

Bewertet mit 5 von 5 Sternen

Kilkenny store Excellent service.

I visited the Kilkenny branch in McDonagh Junction store last Friday with my daughter on her 18th birthday. I wanted her to pick out a nice watch that would be a sentimental piece in years to come. The lady that served us was so nice I cannot remember her name but he had beautiful red hair. She took out each watch that my daughter pointed out and made her feel so special sitting in the seat trying each of them on to see which was the best style for her. We chose a beautiful Armani silver watch with diamanté detail around the edges. I even got a discount because I had previously bought my older daughter’s watch there too. So they really do value your ongoing custom. I cannot recommend them enough.

6. Februar 2026
Bewertung ohne vorherige Einladung
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Antwort von Fields

Hi Michelle

Thank you for your lovely 5 star review

We are thrilled to hear of the wonderful experience provided by our Limerick team

We hope your daughter had a lovely birthday and enjoys wearing her new watch

- Aoife

Bewertet mit 5 von 5 Sternen

Sorted

Its sorted thanku

8. Januar 2026
Bewertung ohne vorherige Einladung
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Antwort von Fields

Good Morning

This delivery had been raised with UPS as there was a claim that the goods had not been received

UPS had been conducting an internal investigation and our team had been in touch regarding this

- Aoife

Bewertet mit 5 von 5 Sternen

Trusted for Every Special Gift!

Fields is always my first choice for gifts. As a regular customer, I appreciate their reliability, excellent customer service, and great product quality. Highly recommended!

26. Januar 2026
Bewertung ohne vorherige Einladung
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Antwort von Fields

Good Morning,

Thank you for your wonderful 5 Star review.

We are very happy to hear that you are a valued customer and that you have been happy with the experience instore in the service that we provide.

Thank you for such positive feedback on our products and customer service.

Best wishes,
Sarah

Bewertet mit 5 von 5 Sternen

Seiko Watch (Grafton street + Dundum)

Bought a Seiko from Grafton street, but visited the Dundrum store first (and have made purchases from Blanchardstown store before). Staff are always extremely friendly and helpful. Rebecca in Grafton street was super lovely and held the watch for me until I got there that day as it was the last in stock. Very happy with the watch and the service.

1. Februar 2026
Bewertung ohne vorherige Einladung
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Antwort von Fields

Good Morning,

Thank you for your lovely 5 star review for our Grafton Street and Dundrum store. We will are delighted to hear that Rebecca was so lovely and made your experience a positive one.

We are very happy to hear that you are happy with your watch and the service that was provided.

Best wishes,
Sarah

Bewertet mit 5 von 5 Sternen

Absolutely delighted!

I ordered and received this within a couple of days. Great service...
I just love the pendant... I was looking for something special for my Granddaughter and this is perfect....
I will be back again to shop with Fields ..

6. Februar 2026
Bewertung ohne vorherige Einladung
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Antwort von Fields

Hi Caroline

Thank you for your kind 5 star review

We are thrilled you are happy with your online shopping experience

- Aoife

Bewertet mit 4 von 5 Sternen

Great customer service as always

Great customer service as always, product choice, quality, packaging always excellent....Fields is my go to for gifts for the important people in my life.

2. Februar 2026
Bewertung ohne vorherige Einladung
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Antwort von Fields

Hi Michelle

Thank you for your lovely 5 star review

We are thrilled we can assist with finding the perfect gift for the important people in your life and value your continued support

- Aoife

Bewertet mit 3 von 5 Sternen

I bought a bracelet as a Christmas gift…

I bought a bracelet as a Christmas gift I didn’t realise at the time of purchase that it would most likely need adjustin. It only comes in one size which is larger than the average male wrist. When I went in after Christmas the wait time was 4 weeks. My partner didn’t receive the bracelet back until the first week of February. The cost to have the bracelet adjusted was half the price of the gift itself. If id known all of this up front I probably would have chosen another gift.

No reflection on the staff the customer service was amazing they were all really lovely.

1. Februar 2026
Bewertung ohne vorherige Einladung
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Antwort von Fields

Hi Jen

Thank you for your feedback

Our men's bracelets are supplied in a standard length and jewellery repairs such as resizing are chargeable

Please be assured your feedback will be passed on internally

- Aoife

Bewertet mit 5 von 5 Sternen

Customer service is excellent!

Having made purchases in Dundrum and Swords within the last two months, I cannot praise Fields enough. Their staff are so attentive but not overbearing. Excellent jewellery, excellent customer service.

25. Januar 2026
Bewertung ohne vorherige Einladung
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Antwort von Fields

Hi Caroline

Thank you for your kind 5 star review

We are thrilled to hear of the excellent service you received from both of our store teams

- Aoife

Bewertet mit 5 von 5 Sternen

Earings …

Winona was very helpful last week in Fields Liffey Valley store.

29. Januar 2026
Bewertung ohne vorherige Einladung
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Antwort von Fields

Good Afternoon

Thank you for your lovely 5 star review

- Aoife

Bewertet mit 1 von 5 Sternen

Bad customer service, no exchange option, but no refund either!

We were sized in the swords store for wedding rings using the ring sizer, then even though the ring we picked for my fiance was in stock in his size they didn’t show it to us, didn’t have him try the ring on, packaged it up in the back of the shop and gave it to us, but now that we have taken it home it doesn’t fit. The following week in the grafton street store he tried to exchange it for another size, but was told they didn’t have one and he should get a plastic coil ring re-sizer!! For a wedding ring he intends to wear every day! After spending so much money on a ring, I am in disbelief that their solution was a €4 Amazon piece of plastic! Grafton street told him to contact Swords and say Grafton Street said to would give him a cash refund, but swords are refusing. We didn’t even want a refund initially we wanted a ring in the correct size, but were told by the store that’s not an option for us, there’s nothing they can do, so we had to go elsewhere, now they will only give us a credit note. Terrible customer service.

3. Februar 2026
Bewertung ohne vorherige Einladung
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Antwort von Fields

Good Afternoon

We are very sorry to hear you are unhappy with your recent experience with our store teams

While our in store return policy is exchange only, we would like to raise this situation internally for review

Please contact our team by email sales@fields.ie with your contact information and they will be happy to escalate this for you

- Aoife

Bewertet mit 5 von 5 Sternen

Joyce is lovely to deal with

Joyce is lovely to deal with. Have done so before and I found her very helpful, friendly and has excellent attention to detail. Unfortunately, I lost the necklace I purchased the very next day when I wore it for the very first time.. Anna

29. Januar 2026
Bewertung ohne vorherige Einladung
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Antwort von Fields

Good morning,

Thank you for your feedback.

We’re delighted to hear Joyce has been so helpful and lovely to deal with, and we’ll be sure to pass your kind words on to her.

We’re also very sorry to hear you lost the necklace the next day, that’s incredibly disappointing.

- Katie

Bewertet mit 5 von 5 Sternen

Buying an older teens bracelet

Super helpful in dundrum when I was looking for an older teens gift and they were spot on she loved it ! Thank you

31. Januar 2026
Bewertung ohne vorherige Einladung
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Antwort von Fields

Good morning,

Thank you so much for your lovely feedback.

We’re delighted our Dundrum team could help you find the perfect gift, and even happier to hear she loved it.

We really appreciate you taking the time to share this and hope to see you again soon.

-Katie

Bewertet mit 1 von 5 Sternen

As a regular customer I was very…disappointed

As a regular customer I was very disappointed to be refused a refund when it clearly stated on their website that credit card purchases could be returned and refunded

28. Januar 2026
Bewertung ohne vorherige Einladung
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Antwort von Fields

Good morning,

Thank you for your feedback, and I’m very sorry to hear about this experience, especially as a regular customer.

We’d like to look into what happened and review the refund decision against our returns policy.

Please email us at sales@fields.ie, with your receipt/order details, the store/location, and the date of your visit so we can investigate and follow up with you directly.

-Katie

Bewertet mit 5 von 5 Sternen

All the girls are super nice and a…

All the girls are super nice and a great help, Andrew is a top bloke to will always be back ,thank to all the staff

23. Januar 2026
Bewertung ohne vorherige Einladung
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Antwort von Fields

Good morning,

Thank you for your lovely feedback.

We’re delighted to hear the team were such a great help and that you had a positive experience with Andrew as well.

We’ll be sure to pass your kind words on to the staff.

We really appreciate your support and look forward to welcoming you back again soon.

- Katie

Bewertet mit 5 von 5 Sternen

Great experience from start to finish

Great experience from start to finish. Christine was amazing and helped me choose the perfect ring with such patience and expertise. I never felt rushed, and her advice was spot on. I’ll definitely be back!

25. Januar 2026
Bewertung ohne vorherige Einladung
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Antwort von Fields

Good morning,

Thank you so much for your lovely review.

We’re delighted to hear you had a great experience and that Christine looked after you so well while choosing your ring.

It’s wonderful to know you felt comfortable, never rushed, and that her advice helped you find the perfect piece.

We’ll be sure to pass your kind words on to Christine and the team.

We look forward to welcoming you back again soon.

-Katie

Bewertet mit 5 von 5 Sternen

Great experience

I had a lovely experience in Swords. The assistance and information I got around my purchase was fantastic. Would highly recommend

20. Januar 2026
Bewertung ohne vorherige Einladung
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Antwort von Fields

Good morning,

Thank you for your lovely feedback.

We’re delighted to hear you had such a great experience in our Swords store and that the team provided fantastic assistance and information around your purchase.

We really appreciate the recommendation and hope to welcome you back again soon.

-Katie

Bewertet mit 5 von 5 Sternen

Thank you so much to Hayleigh for…

Thank you so much to Hayleigh for helping choose my ring So helpful and knowledgeable. Thank you Hayleigh

25. Januar 2026
Bewertung ohne vorherige Einladung
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Antwort von Fields

Good morning,

Thank you for your lovely feedback.

We’re delighted to hear Hayleigh helped you choose your ring and that you found her so helpful and knowledgeable.

We’ll be sure to pass your kind words on to her.

We hope you enjoy your ring and look forward to seeing you again soon.

- Katie

Bewertet mit 5 von 5 Sternen

Marie in Liffey Valley is so helpful

Marie in Liffey Valley is so helpful. She helped with when I lost my beautiful bracket which thankfully I had insured. Marie filled out the paperwork, called me when it was ready and was so nice. Her bubbly personality would make your day. I will definitely go back to Marie to get more pieces of jewellery. Thank you Marie.

18. Januar 2026
Bewertung ohne vorherige Einladung
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Antwort von Fields

Good morning,

Thank you so much for your lovely feedback.

We’re delighted to hear Marie in our Liffey Valley store looked after you so well and made the replacement process easy after you lost your bracelet.

We’ll be sure to pass your kind words on to her, she’ll be thrilled.

We really appreciate your support and look forward to welcoming you back again soon.

- Katie

Bewertet mit 1 von 5 Sternen

Synes det er en frækhed

Synes det er en frækhed, at man på telefonsvarer får at vide man er nr 1 i køen, og efter 12 minutter er intet sket.

26. Januar 2026
Bewertung ohne vorherige Einladung
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Antwort von Fields

Good morning,

Thank you for your feedback, and we’re sorry for the frustration caused.

We’d appreciate if you could email us (sales@fields.ie) with a few details about your experience so we can look into this further.

- Katie

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