I bought a Flybird WB8 bench. On first use the frame was warped and not level, even with the feet at full adjustment, so it was not usable. Customer support, and Louise in particular, was clear a... Mehr ansehen
Wir überprüfen keine spezifischen Behauptungen, da die Meinungen der Bewerter ihre eigenen sind. Wir können Bewertungen jedoch als „verifiziert” kennzeichnen, wenn wir bestätigen können, dass eine geschäftliche Interaktion stattgefunden hat. Mehr erfahren
Um die Integrität unseres Portals zu schützen, überprüft unsere automatisierte Software alle Bewertungen – unabhängig davon, ob sie verifiziert sind oder nicht – rund um die Uhr. Diese Technologie identifiziert und entfernt Inhalte, die gegen unsere Richtlinien verstoßen, wie zum Beispiel Bewertungen, die nicht auf einer wirklichen Erfahrungen basieren. Uns ist bewusst, dass wir möglicherweise nicht alles erfassen, doch Sie können uns jederzeit problematische Inhalte melden, die wir Ihrer Meinung nach übersehen haben. Mehr erfahren
Das sagen Bewerter
When I received my trampoline from a 3rd party seller, it was missing necessary parts. BCsn trampoline support quickly jumped into action and shipped out parts, some of which were overseas. Ve... Mehr ansehen
Quick response from customer service. (Even on a weekend which was not expected) To clarify, I wouldn’t have had to call them if I would have read the instructions more thoroughly.. Great product so f... Mehr ansehen
Excellent customer service. Very prompt responses to my questions about a factory reset of my treadmill. We have had the Star 100 treadmill for two years. We love it! After a while the belt needed oil... Mehr ansehen
Bittet Kunden um Bewertungen
Das Unternehmen lädt seine Kunden ein, Bewertungen zu hinterlassen – ob positive oder negative.
Hat 100 % seiner negativen Bewertungen beantwortet
Antwortet meist innerhalb von 24 Std.
So nutzt dieses Unternehmen Trustpilot
Erfahren Sie, woher die Bewertungen stammen und wie sie ausgewertet und moderiert werden.
Das haben sich andere Leute angesehen
Love our BCAN rebounder trampolines
Love our BCAN rebounder trampolines. We bought the BCAN BT2 48" first and loved it so much wanted a second one so my husband and I could workout together. The BCAN BT4 came out, so we decided to get it. We could not be happier with our purchases and the EXCELLENT customer service. We received our items in a timely manner, they were well packaged and easy to put together. I had a few questions and the response time from emailing customer service was FAST and helpful. We have been rebounding since receiving our first one on April 1st and we can see and feel the difference already! What a fun way to workout and even more fun to workout together. We both highly recommend rebounding and the Fed Fitness BCAN rebounders.
The proof Customer service is Priceless
The Customer service of this company is amazing. When ordering things online sometimes things dont go exactly as planned. But I am happy to get a replacement unit and give your brand a second chance. Delivery was fast i think it took only about 48 hours.
Extremely great first order, very positive experience. A++
Extremely great first order. Amazingly fast shipping. Great communication and very workable and fair. I look forward to purchasing regularly in the future based on such a positive first experience. Great selection of products, this will be the first place I look to expand my collection of fitness and wellness equipment. Excellent all around.
Great value for the price
The equipment is well made and is great value for the price. Customer service is also very responsive. My review would have been 5 stars had I not needed to follow up on the status of my order after almost a week, and had the shipment not only been initiated after my follow up.
Excellent experience
Excellent experience! The SkyJump team is extremely satisfied with FedFitness. From the purchase process to the delivery, everything was handled professionally. The quality of the equipment is excellent, and the customer support was always helpful. Thank you for helping us provide the best experience for our students. We highly recommend FedFitness!
Happy Customer
We had a messd up left pedal on our exercise when we started putting it together we received it on a Saturday our new part was shipped Monday morning. This company has definitely impressed me with their attention to make sure we are taken care of!
I’m a new FOREVER customer!
The rebounder I received was damaged so I reached out to FED Fitness Customer Service. I was surely hoping I didn’t have to package it back up and ship it back🤨
Well, I didn’t!
FED Fitness Customer Service responded quickly and solved my problem right away. I was very impressed with how professional they are and how I was treated. It seems to be a rare thing these days with online shopping.
I’m a picky customer who only returns for more products when a company shows me that the customer is a priority.
Thanks FED Fitness! Your Team Rocks!
This product functions exactly how it was described, and it works!
I'm 70 years old and I love this product. It functions exactly how it was described, and it works.
Besides there being 15 different resistance settings, the handles also extend to lower the resistance for each of the 15 settings. This feature allows you to move to a higher resistance setting, and then lower the resistance for the new setting.
Example:
- Move the resistance setting from 6 to 7.
- You can then expand the handles to lower the resistance to a setting lower than resistance setting 7 (i.e. 6.1, 6.2, 6.3, etc).
- This allows for a more linear progression from setting 6 to setting 7.
Great customer service and…
Great customer service and communication.
Customer support has been excellent…
Customer support has been excellent through the whole process. Very timely and helpful responses to my inquiries.
Replaced missing part
I acquired a piece of equipment that was missing a part. I reached to customer service and they sent me a new part right away. Excellent service, easy to talk to, would order from them anytime!
Extraordinary Customer Service Support
I purchased the power tower pull up and dip machine but due to shipping, a part arrived dented and I could not assemble it together. I reported the issue with Liz from their support team, and she IMMEDIATELY resolved the issue and was very helpful. They do support and care for their customers!
Needed a part that was sold out emailed…
Needed a part that was sold out emailed them had it thank you so much!!!
very helpful and replied to my email…
very helpful and replied to my email and question right away. Helped me find exactly what I needed.
I had a question regarding the status…
I had a question regarding the status of my order, and the company was very quick to respond and helped with the issue. I received the product and love it!
Great company to work with.
Pleasant customer service interaction
Was not able to be provided a free replacement part (new roller wheel for the seat on my yosuda rower 90) due to being out of warranty (purchased less than 3 years ago at the time of this review) however agent was able to direct me to where I can purchase the part on amazon ($20). The interaction via email was pleasant and addressed in timely manner.
Liz was incredibly kind.
Liz was incredibly kind and professional. I truly appreciate her incredible customer support.
Part replaced in a timely manner
Was able to get the part replaced and fixed. Replies were fast. They were diligent to make sure the problem was being resolved throughout the process.
The communication was timely and they…
The communication was timely and they were very accommodating. I am satisfied with the customer service they provided.
Five stars for the excellent warranty…
Five stars for the excellent warranty support! Communication was incredibly timely, and they sent me a new replacement machine right away. I just received it and can't wait to get back to my workouts. I'm hoping for great results from here on out. Highly recommend!
So funktioniert Trustpilot
Auf Trustpilot hat jeder die Möglichkeit, Bewertungen abzugeben. Der Verfasser einer Bewertung kann diese jederzeit bearbeiten oder löschen, und die Bewertungen werden angezeigt, solange der jeweilige Nutzer-Account aktiv ist.
Zum Schutz unseres Portals setzen wir auf eine Kombination aus spezialisierten Mitarbeitern und cleveren Technologien. Erfahren Sie, wie wir gefälschte Bewertungen bekämpfen.
Erfahren Sie mehr darüber, wie Bewertungen auf Trustpilot gehandhabt werden.
Hier finden Sie 8 Tipps für das Schreiben von Bewertungen.
Die Verifizierung hilft sicherzustellen, dass es sich bei den Bewertungen, die Sie auf Trustpilot lesen, um Bewertungen von echten Menschen handelt.
Anreize für das Schreiben von Bewertungen anzubieten oder selektiv zur Bewertungsabgabe einzuladen, kann den TrustScore verfälschen. Deshalb verstößt beides gegen unsere Richtlinien.








