Excellent company - we order our staff pre-made frozen and fresh ready to eat meals from Farroh and they are always greatly received and enjoyed. The meals are generous and tasty. Delivery is also sup... Mehr ansehen
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Das sagen Bewerter
An extensive range of delicious pre-prepared meals and quality fresh produce. I arranged a care pakage from Australia to be delivered for my elderly father in NZ. Everything was delivered next day, pa... Mehr ansehen
Unternehmen hat geantwortet
Delivery was good, fast. Could you please put bigger stickers on to indicate it needs refrigeration? There was a tiny sticker that wasn't seen so the package wasn't put in fridge. Otherwise great, tha... Mehr ansehen
Unternehmen hat geantwortet
Farro was so easy to order online and delivered to my nieces house to help her in a time of need. The delivery driver followed my instructions and rang me as he said the dog was running around, so I... Mehr ansehen
Unternehmensdetails
Vom Unternehmen geschrieben
Farro has a fast, friendly and efficient online ordering service to bring your favourite Farro items to straight to your door. We offer same-day delivery with your orders picked, packed, and delivered by our personal shoppers, with a smile.
Kontaktinformationen
Auckland, Neuseeland
- farro.co.nz
4.5
Hervorragend
1939 Bewertungen
Bittet Kunden um Bewertungen
Das Unternehmen lädt seine Kunden ein, Bewertungen zu hinterlassen – ob positive oder negative.
Hat 100 % seiner negativen Bewertungen beantwortet
Antwortet meist innerhalb von 24 Std.
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Erfahren Sie, woher die Bewertungen stammen und wie sie ausgewertet und moderiert werden.
Really bad second weight issue with…
Really bad second weight issue with produce in three weeks at Lunn Avenue promised promised to come back to me on this and have not. Commerce Commission issue for sure
9. Juli 2026
Bewertung ohne vorherige Einladung
Antwort von Farro
Thank you for your review. We have received your separate feedback and are extremely concerned, we are taking immediate steps to address this. We thank you again for bringing this to our attention and will be in touch.
Antwort von Farro
Thank you for your review. We're so pleased you enjoy our meals and are happy with Farro online! We look forward to seeing you online again soon.
No communication
There was no communication as to where the deliverer was. I did wait outside for the 15 minutes before 9pm because the reception closes at 7.
It was cold.
Food arrived at 9 15
5. Juli 2026
Antwort von Farro
We're sorry to hear about your delivery experience and appreciate your feedback. We've shared your comments with our delivery partner, as better communication and on-time delivery are both important to us.
Antwort von Farro
We're sorry your order arrived with a broken item. We're pleased we could resolve this for you with a refund, and we appreciate you bringing it to our attention.
Easy to order the delicious food
Easy to order the delicious food and great communication.
26. Juni 2026
Antwort von Farro
Thank you for the great review!
The recipient of the meals was very…
The recipient of the meals was very happy with them and said that they were delicious.
24. Juni 2026
Antwort von Farro
Thank you Shirley. We are so pleased that they enjoyed our meals.
Great customer service
1. Juli 2026
Antwort von Farro
Thank you. We are pleased you had a good experience
Antwort von Farro
Thank you for your review!
Very happy
Very happy, I ordered a delivery as a gift. Great communication and easy to use website.
☺️
29. Juni 2026
Antwort von Farro
Thank you for your review. We're so pleased you are happy with your Farro online experience.
Antwort von Farro
Thank you for your review!
Great service very efficient and fast…
Great service very efficient and fast delivery and food tasted amazing!! Thanks
28. Juni 2026
Antwort von Farro
Thank you for the great feedback!
Easy to order
Easy to order. Efficient delivery. Fresh pickings.
My reco thou is when you choose kgs, how many approx you’ll get; like apples or carrots etc
Also couldn’t order Westmere sausages under 1kg. I just wanted 2!
21. Juni 2026
Antwort von Farro
Thank you for your reivew! We've passed your suggestions about showing approximate quantities for weighted items and allowing smaller quantities of Westmere sausages on to our E-Commerce team for consideration.
I just wanted to say a huge thank you
I just wanted to say a huge thank you! We were ordering a care package for a colleague on Waiheke Island and hit a slight hiccup with the order. Your team sorted everything out so quickly and went above and beyond to make sure the package was delivered on time.
We really appreciate the fantastic customer service and willingness to help. Thanks again for making it happen! 😊
17. Juni 2026
Antwort von Farro
Thank you so much for your kind words! We're delighted we could help get your care package to Waiheke on time, and we'll be sure to share your lovely feedback with the team. 😊
Great food and it was delivered when we…
Great food and it was delivered when we wanted. The ready made meals are just delicious and perfect gift for someone that just needs some support in their life.
18. Juni 2026
Antwort von Farro
Thank you for your kind review!
Antwort von Farro
Thank you! we are so glad you enjoyed the food :)
Antwort von Farro
Sorry to hear this! We will email you directly regarding this issue.
Lovely food and was delivered as said…
Lovely food and was delivered as said and with a strong box
19. Juni 2026
Antwort von Farro
Thank you for the lovely feedback!
Did my online order with Farro and the…
Did my online order with Farro and the good stuff turned up at the door no worries, dead easy to sort. Always find those tasty bits and bobs you just can't get at the big supermarkets. Choice service, eh - bang on for a special feed.
27. Mai 2026
Bewertung ohne vorherige Einladung
Antwort von Farro
Thanks for the fantastic feedback! We're thrilled that we could help deliver those special ingredients you can't always find elsewhere.
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