Family Credit Management Bewertungen 

688
TrustScore 5 von 5

4.9

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Das sagen Bewerter

Bewertet mit 5 von 5 Sternen

My agent was very responsive and answered all of my questions almost immediately. All of the information I got from her made me feel very comfortable with this process and decided to sign up. I HAVE t... Mehr ansehen

Bewertet mit 5 von 5 Sternen

Got myself in a real financial mess to the tune of close to 50k in debt with credit cards. Family Credit Management did all the leg work and managed to get me on a payment plan for 6 years to be... Mehr ansehen

Unternehmen hat geantwortet

Bewertet mit 5 von 5 Sternen

Whitney has been the absolute best! Very prompt, thorough, patient and addressed all of my concerns. I’m so excited for this journey and becoming debt free! So glad I took this route vs a Chapter 13!... Mehr ansehen

Bewertet mit 5 von 5 Sternen

So far I've had a really wonderful experience with Family Credit Management. Everyone I've spoken with has been kind and understanding, which has been so nice considering how much I guilt trip myself... Mehr ansehen

Unternehmen hat geantwortet

Unternehmensdetails

  1. Schuldnerberatung
  2. Kreditberatung

Vom Unternehmen geschrieben

Debt is stressful. We understand. Family Credit Management is a nonprofit organization that has been helping individuals and families get out of debt and regain financial stability for over 30 years. Our NFCC-certified credit counselors provide personalized, one-on-one guidance to help clients understand their financial situation and take control of their future. We offer a range of solutions tailored to each individual’s needs, including traditional Debt Management Plans (DMPs), debt settlement options for those who may benefit, and our exclusive DualTrack Repayment Plan, which combines structured repayment with strategic settlement when appropriate. For clients who are unable to repay all debts at once, we also offer our Priority Pay Plan, designed to help manage limited resources while addressing the most urgent financial obligations. Our approach focuses not only on resolving debt, but also on long-term financial health through budgeting, education, and behavior-based strategies. As a nonprofit credit counseling agency, our mission is to provide honest, practical solutions that work in the real world. We work directly with creditors to help reduce interest rates and fees when possible, while supporting our clients every step of the way. At Family Credit Management, our goal is simple: help people reduce stress, regain control, and build a more stable financial future.


Kontaktinformationen

4.9

Hervorragend

TrustScore 5 von 5

688 Bewertungen

5 Sterne
4 Sterne
3 Sterne
2 Sterne
1 Stern

Bittet Kunden um Bewertungen

Das Unternehmen lädt seine Kunden ein, Bewertungen zu hinterlassen – ob positive oder negative.

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4.9

Alle Bewertungen

(688)

687 Bewertungen in den letzten 12 Monaten

Bewertung abgeben
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Bewertet mit 5 von 5 Sternen

Family Credit Management is Excellent

Family Credit Management is by far a blessing. They are so super easy to work with, completely transparent, always available for my loads of questions and advice. Their process of working with your creditors is remarkable, and they very quickly get to work negotiating and making your plan. As someone who royally damaged their finances, FCM has helped get me on a better path.

10. Juni 2026
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Antwort von Family Credit Management

Thank you for sharing your experience.

First, we're always happy to hear from clients who have lots of questions. The people who ask questions, want to understand their options, and stay engaged in the process are often the most successful. 

We're also glad you highlighted how easy the process has been and the work being done with your creditors. For more than 30 years, Family Credit Management has helped people simplify what can feel like an overwhelming situation by creating a clear plan and doing much of the heavy lifting along the way.

Most importantly, we're happy to hear you feel like you're on a better path. None of us can change the financial decisions we've made in the past, but we can take steps to improve the future. It sounds like you're doing exactly that, and we're glad to be part of the journey.

Bewertet mit 5 von 5 Sternen
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Antwort von Family Credit Management

"Very easy to work with" may be a short review, but it's something we're always happy to hear.

Many people reach out expecting the process to be complicated, stressful, or time-consuming. Between financial concerns, creditor calls, and everything else life throws at us, the last thing anyone needs is another headache. Making the process straightforward and easy to navigate is something we work hard to do every day.

We're glad that was your experience and appreciate you taking a moment to share it.

Bewertet mit 5 von 5 Sternen

Fast ,and 2 the point .great service

Fast ,and 2 the point .great service

9. Juni 2026
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Antwort von Family Credit Management

We like "fast and to the point."

Everyone approaches their finances a little differently. Some people want to tell us their whole story and talk through every detail. Others just want the facts and a clear understanding of their options. Either way is perfectly fine with us. Our goal is to meet people where they are and provide the information and support they're looking for.

We're glad that stood out to you and appreciate you taking the time to share your experience.

Bewertet mit 5 von 5 Sternen

Very easy to apply for

Very easy to apply for, and great communication by my preferred method of contact, i.e., email. I wish I had done this much sooner,

25. Februar 2026
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Antwort von Family Credit Management

"I wish I had done this sooner" is something we hear quite often, and it's always a little bittersweet. We're glad you found us, but we also know how much stress people could have avoided if they'd reached out sooner.

We're also happy to hear that email worked well for you. More and more people prefer to communicate by email or text rather than spending time on the phone, and we're happy to meet people where they're comfortable. Whether someone wants detailed conversations, quick answers by email, or anything in between, our goal is to communicate in the way that works best for them.

We also understand that deciding what to do about debt is a big decision. When you're ready, you'll let us know. The last thing most people need while they're trying to sort through their options is another company calling them several times a day. We prefer to provide information, answer questions, and be available when you need us.

We're glad that getting started felt easy and that the process was a good fit for your needs.

Bewertet mit 5 von 5 Sternen

Fast great .Will recommend to friends

Fast great .Will recommend to friends

8. Juni 2026
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Antwort von Family Credit Management

Honestly, you had us at "fast" and "great." But "will recommend to friends" is the part that really makes us smile.

For more than 30 years, we've been fortunate to help people take control of their finances and work toward becoming debt-free. The fact that you'd feel comfortable recommending Family Credit Management to the people you care about is a compliment we don't take lightly.

Thanks for making our day.

Bewertet mit 5 von 5 Sternen

Have had a great experience

Have had a great experience. Everyone has been kind and understanding of my situation. I am glad to be able to communicate through email instead of having to find time for a phone call to customer service. The whole process has helped me regain control of my finances and my creditors have all worked with FCM, including payday loan companies.

3. Februar 2026
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Antwort von Family Credit Management

Not having to carve out time for another customer service phone call is something a lot of people can appreciate.

At Family Credit Management, we know life doesn't always leave a lot of extra time in the day. Sometimes it's easier to send an email when you have a few minutes, reply when it's convenient, or shoot over a quick text with a question. Getting help with debt shouldn't have to fit into a narrow window on your calendar.

It's great to hear that you've felt understood throughout the process. Financial situations are personal, and it can make a real difference when the people you're working with take the time to listen and understand what you're dealing with.

Hearing that you're feeling more in control of your finances is wonderful. That's what this process is all about. We're fortunate to work with a wide range of creditors, including many payday loan companies, which allows us to help people create a more manageable path forward. Thank you for sharing your experience, and we'll be here whenever you need us.

Bewertet mit 5 von 5 Sternen

Very easy to do

8. Juni 2026
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Antwort von Family Credit Management

Thank you for sharing this.

A lot of people are surprised by how simple the process can be. When they start looking for help with debt, they often expect to be pressured into making a decision right away or overwhelmed with constant follow-up.

That's never been our approach. We believe people should have the time and information they need to understand their options and decide what's right for their situation. Life is hard enough without feeling pressured to make an important financial decision before you're ready.

I'm glad the process felt easy for you, and we'll be here if you need us.

Bewertet mit 5 von 5 Sternen

Quick response quickly got me to where…

Quick response quickly got me to where I could start breathing easier never knew anything could be done this soon and this easy or I would’ve done this a long time ago.

8. Juni 2026
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Antwort von Family Credit Management

Being able to take a deep breath and feel some relief is huge.

I can’t tell you how many times we've talked with someone who thought there was nothing that could be done about their debt, or that getting help would be complicated, expensive, or take forever. Then they find out there are options they didn't even know existed.

I'm really glad you were able to get answers quickly and start feeling that relief right away. Whether someone is looking into credit counseling, a debt management plan, or just trying to figure out the best way to handle their debt, understanding their options can make all the difference.

We're glad you found us.

Bewertet mit 5 von 5 Sternen

I enthusiastically recommend Family Credit Management

Choosing Family Credit Management (FCM) was one of the best financial decisions I have ever made, and I can confidently say that working with them has completely changed my path toward debt relief. After being on their Debt Management Program (DMP) for over two years, the results have been nothing short of exceptional.

From the very start, the team at Family Credit Management provided incredible support. Certified Credit Counselor Erica Reyes-Smith helped me establish a possible course of action, assuring me that the Debt Management Plan was a great fit for my financial future. She provided invaluable resources, including budgeting tips and the "100 Ways to Save Big" brochure, setting me up for success from day one. Erica was responsive and helpful, even when addressing my specific questions about removing accounts that already had preferential agreements, which she quickly confirmed was fine to do.

The financial relief provided by FCM is substantial and immediate. The program is designed to save hundreds in interest and allow me to get out of debt in under five years. I was promised "exceptional" anticipated interest rates, and the program delivered, with the lower rates and elimination of late fees shaving significant time off my repayment period. As the Client Services team noted, I survived the challenging first few months and was quickly seeing the benefits begin.

FCM made debt consolidation an affordable and safe path to finally becoming debt-free once and for all. They have provided a clear, manageable plan and continuous support, making the goal of permanent financial success feel truly achievable. I enthusiastically recommend Family Credit Management to anyone looking for a reliable and effective solution to take control of their financial health.

23. Mai 2026
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Antwort von Family Credit Management

AJ, I talked with Erica after she read your review and jokingly asked if she paid someone to write it.

Seriously though, this means a lot. What stood out most is that you’ve been on the program for more than two years and are still this excited about the results. A lot of people are skeptical at first because lower interest rates, waived fees, and a clear path to becoming debt-free can sound almost too good to be true. You’ve actually lived it and seen the progress for yourself.

We’re so glad Erica’s budgeting resources, guidance, and support helped you feel confident getting started. Taking control of debt is about more than making one payment each month. It’s about understanding your options, having a plan that fits your situation, and knowing you don’t have to figure it all out on your own.

Thank you for trusting Family Credit Management and for sharing your experience. You’ve done the hard work, and we’re excited to keep cheering you on as you move closer to lasting financial freedom.

Bewertet mit 5 von 5 Sternen

Answered all of my questions honestly…

Answered all of my questions honestly and in depth.

8. Juni 2026
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Antwort von Family Credit Management

Thank you for your review. We really appreciate you taking the time to share your experience.
Making decisions about debt and your financial future can feel overwhelming, and it's completely normal to have a lot of questions. In fact, we encourage it. Some of our most successful clients are the ones who ask the most questions because they take the time to fully understand their options and feel confident about the path they're choosing.

For more than 30 years, Family Credit Management has helped people work through financial challenges, and we've learned that no two situations are exactly alike. Taking the time to listen, answer questions, and help clients understand what makes sense for their unique circumstances is one of the most important parts of what we do.

Thank you for trusting Family Credit Management. We're glad we could help and wish you continued success on your journey toward becoming debt-free.

Bewertet mit 5 von 5 Sternen

They were the one company that was able…

They were the one company that was able to take care of me when no other company wanted to help me!!

7. Juni 2026
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Antwort von Family Credit Management

Thank you for sharing your experience. One of the hardest parts of dealing with debt is feeling like you've run out of options, so we're especially happy we were able to help when other companies couldn't.

For more than 30 years, Family Credit Management has worked with people facing all kinds of financial challenges. We know that every situation is different, which is why our team takes the time to understand each client's unique circumstances and explore solutions that fit their goals.

Thank you for trusting us. We appreciate the opportunity to help and wish you continued success on your journey toward financial freedom and becoming debt-free.

Bewertet mit 5 von 5 Sternen

Kim is an exceptional professional who…

Kim is an exceptional professional who goes “above and beyond!”

I would highly recommend Kim and Family Credit for their expertise!

5. Juni 2026
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Antwort von Family Credit Management

Kim cares deeply about the people she works with, and she was so happy to hear that she made such a positive impact. When you're looking for help with debt, having someone who takes the time to answer your questions, explain things clearly, and help you understand your options can make the whole process feel a lot less stressful.

That's what we try to do every day. We want people to have clear information, a structured repayment plan, and confidence that they're making the right decision for their situation.

Thank you for recommending both Kim and Family Credit Management. We really appreciate you taking the time to share your experience.

Bewertet mit 5 von 5 Sternen

Jennie was patient and caring

Jennie was patient and caring. She answered all my questions and made me feel comfortable. She gave me the confidence that I made the right decision.

1. Juni 2026
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Antwort von Family Credit Management

I couldn't wait to show Jennie your review. I can tell it really made her day!

Finding the best way to deal with debt can be stressful, and it's completely normal to have a lot of questions. Honestly, we love questions. This is an important decision, and we want people to understand their options, know exactly what they're signing up for, and feel comfortable every step of the way. I'm glad Jennie took the time to answer your questions, provide clear information, and help you feel confident in the decision you made.

What you described is exactly the kind of experience we want people to have when they reach out to Family Credit Management. Whether someone is looking for debt help, credit counseling, or a debt management plan, they should never feel rushed or pressured and should always feel comfortable asking questions.

Thank you for sharing your experience. We're grateful you chose us, and Jennie and the rest of us will be here whenever you need us.

Bewertet mit 5 von 5 Sternen

This company is the best

This company is the best. I will be debt free in 20 months. Working with them went so smoothly and quickly. I am so glad I took this route. I have put all my trust into Family Credit Management

3. Juni 2026
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Antwort von Family Credit Management

Twenty months until you're debt-free. That's awesome.

I'm really glad to hear everything went smoothly and came together so quickly for you. Taking that first step can feel like a big one, but having a debt management plan that provides a structured repayment plan and a clear path forward can make a huge difference. Knowing when you'll be debt-free gives you something tangible to work toward and can bring a lot of confidence and peace of mind.

Thank you for putting your trust in Family Credit Management and for taking the time to share your experience. We appreciate it, and everyone here will be cheering you on as you get closer and closer to that debt-free date.

Bewertet mit 5 von 5 Sternen

They were fast

They were fast, efficient, and understood exactly what I needed. They more than exceeded my expectations and I am relieved to feel that I'm on the right track to becoming debt free.

3. Juni 2026
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Antwort von Family Credit Management

Being able to breathe a little easier is a big win, and we're so glad you're feeling that way.
Debt can be stressful, especially when it feels like there's no clear path forward. We're happy our team was able to make the process simple, efficient, and help you find a debt management solution that fit your needs. Having a plan in place can make a huge difference, and it's wonderful to hear you're feeling confident about your journey toward becoming debt-free.
Thank you for sharing your experience and for trusting Family Credit Management. We're honored to be part of your financial journey and look forward to helping you reach your goals.

Bewertet mit 5 von 5 Sternen

I had used this company before

I had used this company before. I lost my job and left the program with two accounts still open three years later in a panic I called these people, and they help me patiently, kindly and professionally help me with these acc. And a few more . The counselor I talked to on the phone Chris was a godsend. I was having a panic attack when I called him and he was such a professional.🩵🙏

2. Juni 2026
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Antwort von Family Credit Management

Stories like yours mean a great deal to us. Life can change quickly, and losing a job is stressful enough without having to worry about debt on top of everything else. We're glad you remembered us and reached back out when you needed help.

We're especially happy to hear that Chris was there for you during such a difficult moment. Sometimes people call us feeling overwhelmed, scared, or unsure of what to do next, and taking the time to listen with patience, kindness, and professionalism is every bit as important as the financial guidance we provide. Chris truly has a gift for helping people feel heard and supported when they need it most, and we're fortunate to have him as part of our group.

Thank you for placing your trust in us again. Wishing you calmer days ahead, and please know that everyone at Family Credit Management is here for you as you continue moving forward.

Bewertet mit 5 von 5 Sternen

Immense gratitude!

We are so relieved to have Family Credit Management in our corner. For the first time in years we feel some hope that we can get out of debt for good. We are very grateful for this organization and the great work they do.

1. Juni 2026
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Antwort von Family Credit Management

Reading reviews like this is exactly why we do what we do. Debt can feel overwhelming, and when people have been carrying that burden for years, sometimes the biggest change at first isn't the numbers, it's finally having some hope and a plan.

Thank you for trusting Family Credit Management to be in your corner. We're honored to be part of your journey, and if you stay the course, you'll be surprised how quickly those balances start moving in the right direction. Just remember, you're not doing this alone. Everyone at Family Credit Management is here to support you every step of the way as you work toward putting this debt behind you once and for all.

Bewertet mit 5 von 5 Sternen

Helping me so much

Great customer service. Process was quick and worked out for my benefit

1. Juni 2026
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Antwort von Family Credit Management

It's always encouraging to hear when someone is already seeing the benefits of the program. One of our goals is to make the process as simple and stress-free as possible while helping people find a realistic path out of debt.

We're also glad to hear you received great customer service. The quality of the people here is one of the things that sets Family Credit Management apart. We've always believed in providing personal attention, honest guidance, and treating people the way we'd want our own family members treated. Thank you for giving us the opportunity to help, and we wish you continued success on your journey to becoming debt-free.

Bewertet mit 5 von 5 Sternen

Representatives are all very helpful…

Representatives are all very helpful and thorough in answering any and all questions!

11. Februar 2026
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Antwort von Family Credit Management

Hearing feedback like this means a lot to us. One of the things that makes Family Credit Management different is the quality of our people. We're not trying to be the biggest credit counseling agency, we'd rather provide the kind of personal service and attention that feels a little more boutique. That's why it's so rewarding to hear that our team took the time to answer your questions and make sure you felt informed throughout the process.

We know reaching out for help isn't always easy, and we believe everyone deserves honest answers and people who genuinely care. Thank you for giving us the opportunity to help, and we wish you all the best as you continue working toward your financial goals.

Bewertet mit 5 von 5 Sternen

Ericka was great to work with

Ericka was great to work with, I felt like she was giving me honest answers. Hopeful that with the help of family credit management, I will soon be out out of debt.

1. Juni 2026
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Antwort von Family Credit Management

Thank you for sharing your experience. We're so glad to hear that Erica provided honest answers and made the process a positive one for you. We believe consumers deserve straightforward guidance and support, especially when making important financial decisions.

And you're right, if you stay the course, you'll have this debt behind you before you know it, once and for all. Thank you for trusting Family Credit Management to help you get there. We wish you continued success and look forward to being part of your journey to financial freedom.

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