My agent was very responsive and answered all of my questions almost immediately. All of the information I got from her made me feel very comfortable with this process and decided to sign up. I HAVE t... Mehr ansehen
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Das sagen Bewerter
Got myself in a real financial mess to the tune of close to 50k in debt with credit cards. Family Credit Management did all the leg work and managed to get me on a payment plan for 6 years to be... Mehr ansehen
Unternehmen hat geantwortet
Whitney has been the absolute best! Very prompt, thorough, patient and addressed all of my concerns. I’m so excited for this journey and becoming debt free! So glad I took this route vs a Chapter 13!... Mehr ansehen
So far I've had a really wonderful experience with Family Credit Management. Everyone I've spoken with has been kind and understanding, which has been so nice considering how much I guilt trip myself... Mehr ansehen
Unternehmen hat geantwortet
Unternehmensdetails
Vom Unternehmen geschrieben
Debt is stressful. We understand. Family Credit Management is a nonprofit organization that has been helping individuals and families get out of debt and regain financial stability for over 30 years. Our NFCC-certified credit counselors provide personalized, one-on-one guidance to help clients understand their financial situation and take control of their future. We offer a range of solutions tailored to each individual’s needs, including traditional Debt Management Plans (DMPs), debt settlement options for those who may benefit, and our exclusive DualTrack Repayment Plan, which combines structured repayment with strategic settlement when appropriate. For clients who are unable to repay all debts at once, we also offer our Priority Pay Plan, designed to help manage limited resources while addressing the most urgent financial obligations. Our approach focuses not only on resolving debt, but also on long-term financial health through budgeting, education, and behavior-based strategies. As a nonprofit credit counseling agency, our mission is to provide honest, practical solutions that work in the real world. We work directly with creditors to help reduce interest rates and fees when possible, while supporting our clients every step of the way. At Family Credit Management, our goal is simple: help people reduce stress, regain control, and build a more stable financial future.
Kontaktinformationen
111 N. Wabash Avenue, Suite 1408, 60602, Chicago, Vereinigte Staaten
- 800-994-3328
- counseling@familycredit.org
- familycredit.org
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Outstanding client support
We feel so very well supported working with Family Credit Management. No nonsense, just real solutions to help us regain our financial stability.
They are professional and they have a good grasp of what the various credit card companies will agree to for repayment terms. We've had no surprises and they are always there when we have a question or a concern.

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Customer Service and extremely…
Customer Service and extremely knowledgeable about her position

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Family Credit Management is a Peace of Mind
Family Credit Management has been a breath of fresh air and life changing. The monthly burdens we had have now lessened and FCM is taking care of each payment. They are great communicators and supportive! Thank you FCM!

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Very helpful and they have speedy…
Very helpful and they have speedy response times ! Thank you!

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Easy process to get started
Made it super easy to sign up and very proactive and kind and make it known they want to help people in stressful times

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Great customer service
Great customer service, I haven’t made my first payment yet but so far the experience has been amazing!

Antwort von Family Credit Management

Antwort von Family Credit Management
Our representative was helpful
Our representative was helpful, patient and guided us throughout the entire process. All questions answered skillfully, friendly and spot on. Thank you!

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Very quick to respond and super helpful…
Very quick to respond and super helpful making it easy to understand.

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You would be surprised that not many…
You would be surprised that not many people know about these types of nonprofit services (that includes me). Instead, many turn to debt consolidation programs with high interest rates or expensive loans from for profit companies. I was pleasantly surprised by this organization and received excellent service. I highly recommend them to anyone looking for financial assistance and guidance. Special Thanks to Jennie B.

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Grateful for the help I received from Family Credit Management
I felt overwhelmed by bills and the ability to meet all requirements of payments. Family Credit Management was able to address my creditors and work on a repayment plan which enabled me to have peace regarding the accounts. I am so grateful!

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Positive experience
I have had a very positive experience with this company. They have been instrumental in helping me manage and reduce my debt. Should I ever find myself in a difficult situation, I know I can always reach out to them for assistance.

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Very Simple Process
Megan was super responsive and answered all of my questions. The entire process to enroll in the program was very simple and straightforward.

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Excellent customer service and easy to…
Excellent customer service and easy to work with!

Antwort von Family Credit Management

Antwort von Family Credit Management
DAVID LAURENT NEW CLIENT THEY HAVE…
DAVID LAURENT NEW CLIENT THEY HAVE BEGUN HELPING ME WITH THEIR EXCELLENT QUALITY SERVICES I AM DISABLED AND I HAVE DISABILITY AND THEIR CARE AND CONCERNS FOR MY WELL BEING ARE UNMATCHED WITH ANY OTHER COMPANY

Antwort von Family Credit Management
Family Credit Management is Excellent
Family Credit Management is by far a blessing. They are so super easy to work with, completely transparent, always available for my loads of questions and advice. Their process of working with your creditors is remarkable, and they very quickly get to work negotiating and making your plan. As someone who royally damaged their finances, FCM has helped get me on a better path.

Antwort von Family Credit Management
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