Very nice quality kit at an affordable price. Bought a 90kg sandbag and it's easily on par with more expensive options. Fast, reliable delivery from DPD. I'd buy from them again absolutely.
Unternehmen hat geantwortet
Wir überprüfen keine spezifischen Behauptungen, da die Meinungen der Bewerter ihre eigenen sind. Wir können Bewertungen jedoch als „verifiziert” kennzeichnen, wenn wir bestätigen können, dass eine geschäftliche Interaktion stattgefunden hat. Mehr erfahren
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Das sagen Bewerter
Ive ordered from Factory Weights twice now and their products are so reasonably priced for the fact they are extremely good quality! Not only that, their customer service are second to none! Honest... Mehr ansehen
Unternehmen hat geantwortet
Purchased some 15mm rubber floor tiles for my garden gym. Spoke with several of the team at various times during the sale, all were really friendly and helpful. This included two different staff givi... Mehr ansehen
Unternehmen hat geantwortet
The weights themselves look amazing, the mechanism is simple. Occasionally a disk or the U shaped fitting falls off whilst picking up the dumbbells, however a re-rack solves the issue. Re- racking its... Mehr ansehen
Unternehmen hat geantwortet
Unternehmensdetails
Vom Unternehmen geschrieben
Home and Commercial Gym Equipment Suppliers. Heavy on quality light on price. Specialising in dumbbells, kettlebells, weight plates, barbells and gym-racking. Check out our Glasgow based HQ with full showroom of kit.
Kontaktinformationen
90 Camlachie Street, G31 4AD, Glasgow, Vereinigtes Königreich
- 0800 470 0945
- help@factoryweights.co.uk
- factoryweights.co.uk
4.8
Hervorragend
680 Bewertungen
Bittet Kunden um Bewertungen
Das Unternehmen lädt seine Kunden ein, Bewertungen zu hinterlassen – ob positive oder negative.
Hat 61 % seiner negativen Bewertungen beantwortet
Antwortet meist innerhalb von 2 Wochen
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Das haben sich andere Leute angesehen
Paul was in touch straight away…
Paul was in touch straight away following my order .
Delivery was a slight issue but once raised with Paul it was sorted and arrived the same day . Seemed to be an issue with the delivery company .
12. Mai 2026
Antwort von Factory Weights
Hi Barabara, thank you for your review. We greatly appreciate it. I tried giving you a quick call (Raymond, Factory Weights HQ) and I will reach out to you again. Thank you so much for the positive feedback and I have passed your review onto Paul himself. All the best from the team here and we cant wait to talk to you again :-)
Great service
Great service - DPD lost my order and Factory Weights shipped another out before receiving back. Received quickly in perfect condition!
10. Mai 2026
Antwort von Factory Weights
Hi Andrew, thank you so much for the positive feedback, I can see Niall acted quickly and resolved to ensure you received your order at the earliest opportunity. Thanks again for making us aware, allowing us the opportunity to resolve, and all the best from the team here at Factory Weights :-)
Antwort von Factory Weights
Hi John, thank you so much for the positive feedback! We do pride ourselves on offering a solid mix of value and quality. It is great to hear we met your expectations on this and if you ever need anything else, just let us know :-)
Quick delivery like next day
Quick delivery like next day, the sandbag is brilliants fits 40kg in perfectly and is really secure aswell as being a great price 5 stars
10. Mai 2026
Antwort von Factory Weights
Hi Richard, many thanks for the positive feedback and we greatly appreciate it. We can see you ordered on a Sunday and our team went out their way to ensure the courier could deliver the following day, and we are happy to see that led to such a positive experience for yourself. If you do require anything further then never hesitate to reach out. All the best from the team here too, and have a great weekend :-)
What can I say
What can I say, best home equipment around. Sturdy, good quality and decent price. Can't recommend enough!
30. April 2026
Antwort von Factory Weights
Hi Michael, thank you so much for the positive feedback. We are happy to hear your latest items met your expectations. I can see you have ordered a lot from us and we are happy to see the positive experiences have earned your trust. Thanks again, and all the best from the team here at Factory Weights HQ!
Antwort von Factory Weights
Hi Jason, thank you so much for the positive feedback. We do pride ourselves on quality and for as swift a delivery as possible. If you do need anything else then simply let us know. Thanks again and all the best from the team here at Factory Weights :-)
Quality equipment and great customer service
I was sent the wrong item and contacted customer services, it was dealt with instantly, couldn’t be happier with this service and highly recommend them. The quality of their products is great, and I’ll be using them again for a lot of my gym equipment.
8. Mai 2026
Antwort von Factory Weights
Hi Patrick, thank you so much for the positive feedback. I can see there was a labelling error and our team quickly mobilised to resolve the issue with as little hassle to yourself as possible and we are happy to see this met your expectations. We pride ourselves on quality, and on the rare occasions there is an issue - we aim to resolve as swiftly as possible, so it is great to hear your experience matched this goal. Thanks again and all the best from the team here too
Excellent customer service despite the order mistake
We received the wrong belt color — we ordered gold, but received the bronze version instead. It seems they no longer had the correct one in stock and sent this one without informing us first. In addition, some important parts from the buckle were missing, so the belt could not even be assembled or used properly.
However, I really appreciate how quickly and professionally they responded to our emails. They immediately acknowledged the mistakes, apologized, and refunded the money without making the process difficult. They also did not require us to return the belt, which helped a lot because we had no printer available for return labels.
Mistakes can happen, but good customer service makes the difference, and in this case they handled the situation very well.
3. Mai 2026
Antwort von Factory Weights
Hi Vivian
Apologies about the issue you had
We always want to go above and beyond to help customers have the better experience in saying that am glad me and the rest of the people in customer service could change this into a positive experience for you
Thank you for the positive review !
Love this company and their equipment
Love this company and their equipment. I have built a while home garage gym from them. The staff are always friendly and knowledgeable.
I’m usually in at weekends and have a good laugh with the staff that makes spending money bit easier ha ha
Carrier lost a parcel and factory weights never hesitated to replace item till investigation was done. Highly recommend.
6. Mai 2026
Antwort von Factory Weights
Hi There
Am glad to hear you have such a good review
Its never easy spending money but am glad we can make it easier haha!
Thank you!
Product amazing, delivery not so great
Product arrived and is amazing. The delivery from DX Freight was awful though, later than expected and box arrived in tatters, thankfully product inside was not affected.
5. Mai 2026
Antwort von Factory Weights
Hi David, thank you for the feedback and although we can see you are happy with our service, we apologise sincerely that the courier impacted on your review of ourselves, and this has been fed back to all relevant parties. I can see my colleague has already reached out to yourself and has sent you an email and I'll reach out to you myself too. Thanks again for the positive review for ourselves and we hope to assist further. All the best from the team here at Factory Weights :-)
Great customer service
Great customer service
Quality equipment
Any issue they help staright away
Highly recommended
5. Mai 2026
Antwort von Factory Weights
Hi Micheal
Glad to hear we sorted any issues you had!
Hope you enjoy the products
Thank you for the positive feedback!
Great service
Great service, products look amazing..and so different..Will see if there as good as they look..
Thanks
6. Mai 2026
Antwort von Factory Weights
Hi George
glad to hear you're happy with the products hopefully all goes well testing them out
Thank you for the positive feedback
Antwort von Factory Weights
Hi Jan
Glad you like the kettle bells
Thank you for the positive feedback!
Great product at a reasonable price
Great product at a reasonable price - fast delivery
10. Mai 2026
Bewertung ohne vorherige Einladung
Antwort von Factory Weights
Hi CH
Glad to hear that you had a positive experience with us
Hope you enjoy the products!!
Weight plates
Another quick easy purchase due to efficient navigation of well structured Internet site and simple user friendly buying page. Delivery was delayed but DPD courier provided updates and delivered within 24hrs from delay date. No complaints, no issues, will use again.
4. Mai 2026
Antwort von Factory Weights
Hi Gordon,
Thank you for being in touch and your positive feedback. We are also happy to see our courier partner were able to assist and swiftly resolve the issue at their end too. All the best from the team here and have a great day too :-)
Absolutely outstanding company
Absolutely outstanding company, tip top customer service. Shout out to Raymond for going above and beyond to rectify issues with the order, delivery is super fast considering HQ is in Scotland and im by the south coast of england.
I ordered the "big rig" axel and can say that its a pretty awesome bar, not too heavy so would be good for those that are looking to learn axel overheads ect. And is also just as good for the veterans as it has a load capacity well over 300 kilos. Its "smooth" with a rough powder coated finish throughout and feels awesome to smash overhead.
Needless to say this wont be the last time i use this company and look forward to ordering again soon
Many thanks guys
Paul
1. Mai 2026
Bewertung ohne vorherige Einladung
Antwort von Factory Weights
Hi Paul,
Thank you so much for the positive feedback. It is always frustrating when a manufacturer fault can impact on our customer experience, but we are happy to see that our team absolutely took ownership, got the issue resolved, and made sure you were satisfied with the outcome. All the best with your new equipment and feel free to contact our HQ at any time - and for any reason. All the best from the team here too.
Great weight vest but had mild spots on…
Great weight vest but had mold spots on it, I cleaned them and hoping it’s okay!
Raymond from customer service got straight on this gave me a call and sorted! Great customer service
3. Mai 2026
Antwort von Factory Weights
Hi Rebecca, thank you so much for the feedback, although we are sorry to hear there was an issue with the actual item. We will reach out to you directly and we will look to offer a resolution for you because we pride ourselves on our product quality. All the best from the team here too and we look forward to speaking to you :-)
Fast delivery!
Fast delivery!! Great quality products. Helpful customer service too, swift replies and great help with extra information!! Cant wait to kit out the gym shed further !
30. April 2026
Antwort von Factory Weights
Hi James,
Thank you so much for the positive feedback. I can see you have a few orders with ourselves and if you ever need anything else then do not hesitate to be in touch :-)
Great customer service
Despite there being a small issue with delivery, it was quickly rectified without any fuss. The Stealth Cable system is fantastic, very well made, robust and works brilliantly. Would highly recommend.
30. April 2026
Antwort von Factory Weights
Hi Mike, thank you for your positive feedback. I can see Kara in our customer service team went out her way to resolve the issue for you. Thank you again for bringing the issue to our attention, and allowing the team to resolve in such a swift manner. All the best from the team here too and if you ever need anything else then just let us know :-)
By far the best company we've dealt with
We purchased our entire gym kit from Factory Weights, and no are repeat purchasers of additional items - this time it was some additional strongman sandbags.
Every time we contact FW the response is excellent, the products are top class and delivery is so swift!
30. April 2026
Antwort von Factory Weights
Hi Gav, thank you so much for the positive feedback and we always aim to tailor experiences for our customers. I will pass the positive feedback onto the relevant colleagues and again, we greatly appreciate all of our customers and especially when they take the time to share their experiences, as you have here. All the best from the team here at Factory Weights :-)
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