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I order a Mother's Day gift which arrived 9 days late!! Needless to say my mum was very disappointed. I have sent 6 emails requesting a refund and all I get is 'we understand your frustration' and 'it is out of our hands'. I explained that it is illegal for products to represented falsly in the UK but it doesn't seem to matter. They still have not issued a refund. Will never order from them again.

I don't even want to give them 1 star! Absolutely appalling! Cards were delivered over a week late. There was no indication they were being shipped from the US and would take that long to be delivered. They were advertised as mother's day cards so I assumed that ordering them 3 weeks in advance, I'd have them in time to write them and post them myself. But no. They are also tiny in comparison to the photos and the flowers are not individually cut out as they appear to be on the site. And the card does not "pop out" once removed from the sleeve, you have to sort of push it and unfold it yourself and this will probably lead to it tearing as it did on one of the cards I (eventually) received. I wish I'd read the reviews! What a scam! DO NOT BUY!

What a let down. After reading the first few comments, seems they’ve got us all. A Mother’s Day gift which arrives after Mother’s Day. I requested a refund as there was no communication on the website about delivery times. But I had a reply of, we will feedback to our team, but no refund. Very disappointed

Mother’s Day gift still not arrived!
Ordered an item advertised as a Mother’s Day gift with the intention it would arrive before the day (March 19th) however it still has not arrived as of the 28th. Their tracking shows 2023-03-25 03:40:30UTC
Departed Shipping Partner Facility in the United Kingdom
2023-03-22 04:55:19UTC
Arrived Shipping Partner Facility in the United Kingdom
2023-03-20 01:16:47UTC
The shipment is declared at the customs clearance of United Kingdom
2023-03-17 02:16:47UTC
The shipment arrived at the customs of United Kingdom. The only response from the company has been telling me to look at the tracking information. I'm now waiting for a refund. Definitely a company to avoid.

Ordered an item advertised as a Mother’s Day gift with the intention it would arrive before the day (March 19th) however it still has not arrived as of the 28th. Their tracking shows it was only picked up on the 26th. The only response from the company has been telling me to keep waiting. Definitely a company to avoid.

Absolutely awful and rude when contacted that’s when it was possible for them to reply from a email, I asked for my money back many times but they send the same email saying in transit, hope no body else gets sucked in by there adverts

Avoid this company. I received my wide leg ‘super flattering’ trousers, size 20/22. They were approx a size 14. I complained and they asked me to send a pic of the QR code on the package. They then said they were the right item and if they don’t fit then I should pass them on to someone else! I replied that I wanted to send them back and they said according to their terms they had sent the correct item so I couldn’t return them but they will refund me £2!! I told them to stick it and I’d write a review instead. Avoid if you can.

Awful product. Total scam.
Not fit to be worn.
Refused to send return info or give a refund - suggested I should "give them to someone else"
Fully refunded by PayPal straight away when I contacted them via the Resolution Centre on the App.

AVOID! Still haven't received my purchase after many weeks. When requesting a refund I receive automated replies of...your package has been shipped...supposedly from the UK bit being shipped from America? Also, charged me £15.99 instead of advertised £12.99. avoid at all costs.

Absolute SCAM. Ordered item for Mother's Day on 1st March. Nowhere on the website did it state it was coming from America. I have since only had emails about 'tracking' the item. Nothing has arrived. I have emailed for a refund, but only recieved a link to another tracking website. Don't waste you money

I ordered a pop up flower card for mother's day and she still has not got it a week later. Lots of lies saying its on way they have not given my money back. Would not use them again. Very upset for my mum.

Totally a scam, ordered Mother’s Day card back in March, still nothing.
Avoid at all cost.

AVOID - DO NOT BUY
I concur with all the other comments.
The website said it was trading from Cardiff UK. There was no notification that this was going to be shipped from the US. The product was ordered in plenty of time to arrive for Mother's Day and still hasn't arrived 2 weeks after ordering. The checkout also advised the total payment including shipping is £12.99 however they have charged VAT on top of this. I will be putting a claim through paypal if my emails continue to be ignored.

I ordered a Mother’s Day pop up card on 14th March. There was no indication it was coming from the USA, the price was in GB pounds and it was postage free. According the tracking info it is at US customs at the moment. I’m going to try and cancel it.

It is a scam! The company charged me an incorrect amount and when I contacted them about this they didn't refund the difference and I had to go through PayPal. Furthermore, the product didn't arrive and I am still waiting on communication from them for my full refund- which means I'll have to go through PayPal once again.

Would never use again. Complete scam.

I wish I had read these reviews before ordering. I too saw it on Facebook and ordered 3 for Mother’s Day at the beginning of March but still no sign on 24th.
I emailed them at the time I ordered to ask where they were being shipped from and they avoided answering, just kept reassuring me that they would arrive in time. They were stuck in US customs for ages. A total scam!

Ordered in plenty of time for Mother's Day but it did not arrive. Arrived today and disappointed with product. MUCH smaller than expected. Will not be using this again. DO NOT WASTE YOUR MONEY.

Disgraceful company. Wish I had read reviews first. Owed a refund for £28which they are avoiding paying me and offering £3 as gesture.
My gesture is that the Company sort themselves out.

AVOID!! AVOID!! AVOID!!

After a lengthy delay, my cards have finally arrived - and they are not what I ordered.

They have a Cardiff based address on their website yet delivery has taken over 3 weeks to another address in Wales. I suspect they have come from China!

Price excessive compared to other providers of the same product on Amazon (where you would likely actually get the product you originally ordered within an acceptable timeframe)!

Charged more than checkout price.

Total scam!

AVOID AT ALL COSTS!!