Fruit was sent out Thursday and didn’t arrive till Monday despite paying £12 for next day delivery! Fruit arrived mouldy, green mould with spores of dust flying off it and I have copd! What wasn’t mou... Mehr ansehen
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Das sagen Bewerter
Horrendous, placed order for a birthday present, been over a week and I’ve tried to contact them multiple times but they do not reply. Wish I never ordered and will be looking to get money back th... Mehr ansehen
fruit arrived 3 weeks late, 1 week late for birthday, and the star fruit and dragon fruit were very small. Chasing the order, by emailing the company had no response, after multiple times, only ever... Mehr ansehen
We ordered a trial selection box just to see what it was like. It arrived within 24 hours of the order and we got some really delicious fruits! It was a lot of fun trying them all with our daughter an... Mehr ansehen
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Super fast delivery and delivered with…
Super fast delivery and delivered with care! all the fruit was in perfect condition.
Spent £184 buying exotic fruits
Update:
They took £184 - still not sent me the fruits I purchased, not answering phones and completely ignoring my voice messaged and multiple email. They are clearly scamming people. I am going to report them to the policy (Action Fraud) for scamming me. I am also reporting them to the Competitions abd Markets Authority and the Office of Trading Standards for breach of The Consumer Rights Act, as they are taking money and nor providing the items paind for ignoring all attempts at contacting them. I now see thar others have had similar experience as mine. Please report them to the CMA and the Trading office - both these organisation can fine this business, take criminak actions against them and stop them from trading in the future.
If the order is being delayed for whatever reason they couod just let me know. But having a fake phone line (because it always goes straight to voice message) and ignoring emails is a clear sign that they are scamming us. If they are legitimate they would simple respond and let us know of any issues with delays etc.
Original review
Spent £184 buying exotic fruits. Way more than I could afford but it was a special gift. It was supposes to have been delivered today. But not delivered! I tried calling 8 times leaving voice notes, but no answer. It's clear that someone is hanging up on me. Sent emails. Again no response! Starting to think I have been scammed!
If I could give 0 rating I would
If I could give 0 rating I would. AVOID AVOID DO NOT BUY FROM HERE Be very careful before ordering from this company. They rip you off
Firstly the package was left upside down on its side squashed between my wheels bins for over 1.5 hours in the rain. Then when opening I notice the fruit was soggy, bruised some broken skin, the insides were even worse. Contacted them straight away after sending 8 emails the finally replied 2 days later. NOW there saying they won't refund me because I didn't report it withing 24 hours? I have all screenshot showing I clearly messaged numerous times but the refused to reply! So they won't refund for the fruit that had gone off
Avoid buying fruit from here not only is it NOT FRESH but they scam ans rip you off. They knew it was 24hours yet took them 50 hours to reply to me. Customer service is shocking. The fruit and quality is terrible I would seriously consider buying from somewhere else it's really not worth the money or the stress over £42 of fruit in the bin!
My order never arrived!!
My order never arrived!!! I have tried calling the company 100 times and someone keeps hanging up! No response to my emails! Its a scam!!! DO NOT ORDER FROM THEM
Worse experience ever
Worse experience ever. I've never received my parcel, it's been 3 weeks now, I paid £7 for next day delivery. Apart from that,customer service is terrible as as soon as it didn't come I asked for a refund, and they didn't provide any.
Good service
Good service, brilliant shipping times. Overall really happy however one of the fruits arrived mouldy
Delicious fruits and very fun to try…
Delicious fruits and very fun to try something new!
This was a lovely order I had for my…
This was a lovely order I had for my birthday and I’ve always got fruit but got to try some from all around the world ,learn about them and even plant a couple.
Absolutely fantastic
Absolutely fantastic
What a great selection of all my favourite exotic fruits. I have tried Mangosteen fruit for the first time and it's unbelievable so good! Really fast delivery too.
Such interesting and tasty fruits!
don’t look elsewhere for your exotic fruits!!
great selection of fruits available all year round, i keep coming back for my personal favourite red and white dragon fruit.
Exotic Fruits Trial Selection Box
I had the best experience with this brand.
I am so grateful to have received a gifted box of Exotic Fruits from the ‘ Trial selection box ’ range.
The box had 10+ yummy exotic fruits, all fresh fruits.
I spoke with the team through Instagram and I cannot fault them at all.
Perfect delicious free exotic fruit delivered right to your door.
It is definitely worth the money as these fruits were all new to me ! It was so exciting reading about all the different fruits, where they originated from, the tastes, how to eat them.
Absolutely incredible, Thank you to Exotic Fruits !
Nice box everything great
Nice box everything great, could be a little more cheaper but over all nice
Fresh citrus
They smell so fresh. I bought to have with warm water to help with a cold flu I had and it done wonders!
Extraordinary quality
Extraordinary quality, fresh and tasteful. We ordered a huge box of dragon fruits extra large and we received a high quality fruits. We will order again. Highly recommeded!
Loved everything in my seasonal…
Loved everything in my seasonal selection box. Ordered an extra box of dragon fruit too after having it each morning on holiday. Each fruit was wrapped separately like the precious cargo it is, and I tried fruits I had never heard of before. Now about to order my next one!
Fruit was delivered one day late and small
Fruit was delivered one day late. Fruit was much smaller than the advertised amount on website. Complaints via email have been ignored. Will not recommend company nor use again.
Bad customer service
Bad customer service. Placed a big order last week which was meant to come next day delivery (the only reason I spent £80 was to get the next day delivery). It didn’t turn up. I emailed them and messaged on Facebook to see why it hadn’t been sent next day delivery (I literally ordered at 12pm too not like it was later on in the day) and haven’t been replied to ok either. Just rude when people are spending money, the kiwi berries were all mushy and inedible too so had to be thrown, didn’t even bother emailing to get a refund for them since no one bothered to answer my other emails. Won’t be ordering again I’ll be using tropibox instead
Exotic Ripoff
I placed a large order of fruit for delivery, but when the scheduled date arrived, the order didn’t show up. I sent several emails with no response. A few days later, the items finally arrived, but some were missing and others were rotten. I reached out to them via Instagram, and just as other reviewers had mentioned, they requested photos. I believe this business is a scam—terrible communication and overpriced shipping. **Do not order from them!** If you’ve already placed an order, I recommend requesting a chargeback through your credit card company.
Quick delivery
Quick delivery, happy with my purchase
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