I have unfortunately just had to make a claim for a stolen bike and ETA we're great. Quick to respond, communicated clearly and - most importantly - were happy to pay what I was expecting. Thanks!
Unternehmen hat geantwortet
Wir überprüfen keine spezifischen Behauptungen, da die Meinungen der Bewerter ihre eigenen sind. Wir können Bewertungen jedoch als „verifiziert” kennzeichnen, wenn wir bestätigen können, dass eine geschäftliche Interaktion stattgefunden hat. Mehr erfahren
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I have unfortunately just had to make a claim for a stolen bike and ETA we're great. Quick to respond, communicated clearly and - most importantly - were happy to pay what I was expecting. Thanks!
Unternehmen hat geantwortet
Unfortunately, my cargo bike was stolen, but Laure at ETA handled my claim brilliantly from start to finish. She was incredibly helpful, professional and supportive throughout the process. The claim... Mehr ansehen
Unternehmen hat geantwortet
Really great experience claiming for a damaged bike from attempted theft. Really speedy and helpful responses, they went above and beyond to help me find a replacement bike and offer lots of discount... Mehr ansehen
Unternehmen hat geantwortet
Even though I left ETA for a few years when I had rescue insurance included in an annual vehicle service charge, EVA had kept my details, making returning to ETA really simple. Your quick, friendly,... Mehr ansehen
Unternehmen hat geantwortet
When you buy insurance from the ETA, you get excellent cover and help build a sustainable future for all. We have supported vital environmental projects in Britain and throughout the world for over 35 years. Together, we can do more.
Vom Unternehmen geschrieben

Unit 21, Fulham Broadway Centre, Fulham Road, SW6 1BW, London, Vereinigtes Königreich
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Hat 100 % seiner negativen Bewertungen beantwortet
Antwortet meist innerhalb von 24 Std.
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Very quick to get me a human reply to a question I had I have used this company for years. Happy Customer.

Antwort von ETA Insurance (ETA Services)
It has been dealt promptly, efficiently and the claims handler laure was really helpful and supportive. I never had such good claims experience so far

Antwort von ETA Insurance (ETA Services)
Straight forward and easy to set up.
Now the proof will be when I need them because others have let me down badly

Antwort von ETA Insurance (ETA Services)
I had a lot of trouble finding cycle insurance because a lot of companies want you to keep your bike in the house, garage etc , I can’t do this. I only have a shed and most companies want your bike to be fixed to an immovable object in the shed which I haven’t got. Eventually I found this company that didn’t stipulate this. Brilliant at last a company that I can use

Antwort von ETA Insurance (ETA Services)
purchasing this insurance was straightforward and easy. Proof of the pudding will be in the eating however

Antwort von ETA Insurance (ETA Services)
Purchasing a bicycle recovery policy was very straight forward and incredibly reasonable. It was a no-brainer for some peace of mind when commuting a decent distance to work. At least now I know I won't be stranded. I've not yet had to try calling them out for recovery, but the policy purchase process itself couldn't have been easier.

Antwort von ETA Insurance (ETA Services)
Having been rescued by a Good Samaritan from a puncture in the middle of nowhere, that I couldn’t fix by the side of the road, I decided that roadside recovery cover is a necessity. Setting up was straight forward, aside from the date setting mechanism being a bit clunky The price seems very reasonable and the reviews generally positive.

Antwort von ETA Insurance (ETA Services)
It was all fine, except that the pause between my last entry and the time expired notice was far too short. For a procedure this advises you to check the frame of your bicycle to find the frame number, a much longer interval is neede. And as nothing was saved, I then had to start all over again, and very nearly decided to go elsewhere.

Antwort von ETA Insurance (ETA Services)
I came across ETA Cycle Rescue because I am a member of theAA, and asked if they provided breakdown service for members who may be using their bicycle instead of their car. No was the answer.
I then google searched for a bicycle breakdown service and found ETA CycleRescue! For £24 a year, an absolute bargain!
I paid for one year and paid for my daughter to be covered too by CycleRescue.
After paying for her, I would recommend all women cyclists to subscribe to CycleRescue, because if they got a flat tyre or other problem in a desolate area...! That is the assurance I have now with my daughter when she goes out on her bike. I'm not being patronising to women in the slightest. £24 is a small price to pay for being extracted out of a potentially dangerous situation.
Even if one woman or girl was saved from a dangerous situation by my recommendation, then that would be brilliant.
Thank you ETA for your CycleRescue service!

Antwort von ETA Insurance (ETA Services)
The ETA have once again sorted everything out smoothly and expediently for me after I was hit at speed from behind by a driver while I was cycling home form work. Tristan, the agent that was handling my claim was great and he and the team helped me to get a replacement bike ordered. Would recommend 100%

Antwort von ETA Insurance (ETA Services)
Very easy to purchase, and excellent value for money.

Antwort von ETA Insurance (ETA Services)
Very surprised at the level of cover for the price.
But the proof of the pudding will come when I need to make a claim

Antwort von ETA Insurance (ETA Services)
Very efficient service, emails replied to very quickly.
Callum was excellent, professional and also caring, mentioning my stolen bike.
Brilliant service all round.
Thankyou

Antwort von ETA Insurance (ETA Services)
Excellent Company, professional, caring and understanding. Easy to deal with and nothing was too much trouble. I would Highly Recommend!
Thank you Team ETA!

Antwort von ETA Insurance (ETA Services)
So pleased with the team at ETA, they dealt with the claim very efficiently and timely. Would certainly recommend them to others.

Antwort von ETA Insurance (ETA Services)
It was so easy to set up cover for my e-bike.
I now have peace of mind that my bike is covered should anything untoward happen.
It also includes cycle rescue, which for an e-bike is very helpful.
Well done, ETA !

Antwort von ETA Insurance (ETA Services)
when my mobility scooter broke down and i tried calling them for help i was told they could'nt find me on the systum and would'nt send a brake down truck to help me

Antwort von ETA Insurance (ETA Services)
I have taken out ETA bike insurance on the recommendation of a friend. He used the service recently and told me how pleased he was with it. From his bike breaking down to being taken home, all within 2 hours. £24 a year seems incredible value for this insurance.

Antwort von ETA Insurance (ETA Services)
Very quick and easy to get insurance, policy sent straight to my inbox, no hassle,

Antwort von ETA Insurance (ETA Services)
Very simple to set up. No tech questions, just basic I.D. required. The only annoying thing was the date of birth section. Having to arrow back forty plus years to find the correct date was a bit of a bind, much easier to type it straight in.

Antwort von ETA Insurance (ETA Services)
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