I had reason to contact this company a couple of times. The operatives on both occasions were polite, cheerful, and helpful. The tablet I ordered arrived quickly. Well packed, and pristine. It was a... Mehr ansehen
Wir überprüfen keine spezifischen Behauptungen, da die Meinungen der Bewerter ihre eigenen sind. Wir können Bewertungen jedoch als „verifiziert” kennzeichnen, wenn wir bestätigen können, dass eine geschäftliche Interaktion stattgefunden hat. Mehr erfahren
Um die Integrität unseres Portals zu schützen, überprüft unsere automatisierte Software alle Bewertungen – unabhängig davon, ob sie verifiziert sind oder nicht – rund um die Uhr. Diese Technologie identifiziert und entfernt Inhalte, die gegen unsere Richtlinien verstoßen, wie zum Beispiel Bewertungen, die nicht auf einer wirklichen Erfahrungen basieren. Uns ist bewusst, dass wir möglicherweise nicht alles erfassen, doch Sie können uns jederzeit problematische Inhalte melden, die wir Ihrer Meinung nach übersehen haben. Mehr erfahren
Das sagen Bewerter
Usually, companies and their customer service are flat out awful. But esupply has changed my mind about online shopping. Literally, this isn't a generic, robotic review. I ordered an item, which cam... Mehr ansehen
Unternehmen hat geantwortet
esupply you deserve bigger recognition in the marketplace. I have never, in many years, received better service. I ordered a Samsung laptop at 4-20pm. The order was acknowledged, packe... Mehr ansehen
Best price for CPU I was looking for in the UK. Would highly recommend this store for its immaculate customer service and customer focused approach. I was provided a tracking number and recieved my it... Mehr ansehen
Unternehmensdetails
Vom Unternehmen geschrieben
We're a UK based e-tailer with a tech-focus, specialising in supplying IT hardware and consumer electronics at epic prices! Our extensive knowledge of the IT industry and strong relationships with distributors enables us to slash prices for our customers, whilst holding our own stock ensures speedy delivery. Always at the core of our business philosophy is to provide a hassle-free customer experience. This is why we offer a one-stop shop for electronics and deliver on time, every time. Unlike other e-commerce sites, we welcome the opportunity to engage with our customers and are happy to help with questions about any of the products shown on our sites, without chatbots or pre-written responses.
Kontaktinformationen
84-85 John Wilson Business Park, CT53QT, Whitstable, Vereinigtes Königreich
- 0333 0110551
- customerservice@esupply.co.uk
- esupply.co.uk
Das haben sich andere Leute angesehen
A Wonderful and speedy service
A Wonderful and speedy service. Had what we needed at the right price. Easy to order and was delivered the next day. Thank you.
10. März 2022
Antwort von esupply
Hi Steven,
Thank you for your review. I trust you are well today.
We just wanted to take a moment to thank you for your kind words and for taking the time out of your day to write us a review - it is much appreciated! We are glad you are happy with the service provided.
If you encounter any issues or require any assistance, please don't hesitate to give us a call on 0333 011 0551 or drop me an email personally at jamie@esupply.co.uk and I will do my best to get it resolved.
All the best,
Jamie (esupply Customer Service Team).
Antwort von esupply
Hi Rodney,
Thank you for taking the time to write this review - it is greatly appreciated.
If you encounter any issues or require any assistance, please don't hesitate to give us a call on 0333 011 0551 or drop me an email personally at jamie@esupply.co.uk and I will do my best to get it resolved.
We hope to see you again very soon!
Kind regards,
Jamie (esupply Customer Service Team).
Your staff were polite and helpful but…
Your staff were polite and helpful but the product I bought was out of stock.
7. März 2022
Antwort von esupply
Hi Emma,
Thank you for taking the time to write your review - it is greatly appreciated.
I also wanted to thank you for bringing this to our attention. We are aware of this problem and it is something we are working hard to resolve.
We agree that products which aren't in stock, shouldn't be showing on the website as available to purchase and it looks like we missed the mark slightly with your order which I can only apologise for. Your order has been refunded in full and if you drop me an email (jamie@esupply.co.uk), we will be happy to provide you with a discount code if you are interested in giving us another shot.
If you encounter any issues or require any assistance, please don't hesitate to give us a call on 0333 011 0551 or drop me an email personally at jamie@esupply.co.uk and I will do my best to get it resolved.
We hope to see you again very soon!
Kind regards,
Jamie (esupply Customer Service Team).
Antwort von esupply
Hi Kirsty,
Thank you for taking the time to write this review - it is greatly appreciated. Customers taking the time to write a review like this motivates us to continue to help as best as we possibly can!
If you encounter any issues or require any assistance, please don't hesitate to give us a call on 0333 011 0551 or drop me an email personally at jamie@esupply.co.uk and I will do my best to get it resolved.
We hope to see you again very soon!
All the best,
Jamie (esupply Customer Service Team).
Awaiting outcome
From what I previously stated I do not think that they should allow you to click next day delivery if past the threshold time which I wasn’t aware of. That being said, an employee responded to me off hours to help my situation and came to a solution. I didn’t think they were going to respond because I haven’t trusted this company before, however they definitely put me at ease. I will update when/if the product arrives
5. März 2022
EXCELLENT SERVICE do not usually do…
EXCELLENT SERVICE do not usually do online shopping so I telephoned first and was expecting only robotic response - but phone was answered no delay and the operator really helpful no pushiness answered all my queries and most of all understood my telephoning rather then emailing (lots of us still prefer the telephone) I emailed my order in it was free delivery and within two days - I had a query with set up and telephoned back - phone no wait or delay and again esupply operator very helpful and knowledgeable - most of all it came across esupply really care about their customers - thanks to OWEN for his great service - certainly will RECOMMEND
13. Februar 2022
Bewertung ohne vorherige Einladung
Great Prices And Service
eSupply had the best price at the time when I was looking for a Samsung Odyssey G55. I had never ordered from them before so was a little tentative.
Now that I have my new monitor right in front of me and its in perfect condition, I will no doubt order from them again.
I had a query which I submitted via their online support about the delivery and to my surprise they replied within the hour.
All round it was a good experience, thank you.
11. Februar 2022
Delivery came next day
Delivery came next day, very prompt, boxed and packaged well to prevent damage to goods inside.
Only issue is using the Klarna 3 payments. First time i tried it took my money to pending and the page crashed so the order didn't go through, so I am waiting for my money to come back into my account.
4. Februar 2022
Excellent service
I found a Samsung The Frame TV on esupply website, one that had been returned and saved myself around £200. I didn’t pay for delivery so expected it to take a few days. It arrived the next day. Everything about the experience shopping with them was excellent. Will definitely use again. Highly recommended.
16. Januar 2022
Bewertung ohne vorherige Einladung
Ordered Bose bluetooth Quietcomfort…
Ordered Bose bluetooth Quietcomfort earbuds, which arrived the following afternoon.
Thanks to esupply and DPD couriers for such quick and efficient service.
6. Januar 2022
Brilliant Company
Next day delivery at a price lower than all competitors. Cannot recommend highly enough
6. Januar 2022
PS 5 Pulse 3d headset Black
Looking for a Pulse 3d headset for PS5 found them in stock at a good price. Very good service ordered on Tuesday arrived Wednesday my son is very happy as his last order with another company was cancelled.
5. Januar 2022
Beats all big named brand 5⭐
Bought a TV cheaper than all the big named shops.Very fast delivery.Will use again .
4. Dezember 2021
Good job
Nothing negative to say, ordered easily, description was good, price was £100 cheaper than Curry’s, delivered with no problems, package as described ‘open box’, checked contents and nothing seems to be missing or damaged so cannot fault and will use again
3. Dezember 2021
Great service item arrived on time very…
Great service item arrived on time very efficient
1. Dezember 2021
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