I purchased a swimsuit from this company and unfortunately it was not a good fit for me. Ive been speaking to an agent for several days and the only benefit they would give me is 10% refund. How inapp... Mehr ansehen
Wir überprüfen keine spezifischen Behauptungen, da die Meinungen der Bewerter ihre eigenen sind. Wir können Bewertungen jedoch als „verifiziert” kennzeichnen, wenn wir bestätigen können, dass eine geschäftliche Interaktion stattgefunden hat. Mehr erfahren
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Das sagen Bewerter
I would not recommend buying from this company. I ordered 4 swimsuits and they do not fit. The size chart is not accurate at all. I emailed them to return and their response was “returning these items... Mehr ansehen
Emoswimsuits are affordable and have a great selection of designs. I tried a bikini and two one-piece swimsuits and the one-shoulder, one-piece feels the best and most comfortable. As a 40-something y... Mehr ansehen
Emoswimsuits was a terrific shopping experience. My items were of great quality, a super price, arrived quickly, and were safely packaged. I ordered 2 items, a swimsuit and a nightgown. Both fit just... Mehr ansehen
3.3
Akzeptabel
93 Bewertungen
Keine aktuellen Aufzeichnungen über Bewertungseinladungen
Dieses Unternehmen hat Kunden in letzter Zeit nicht zur Bewertungsabgabe eingeladen, daher sind die Bewertungen möglicherweise nicht repräsentativ.
Hat 74 % seiner negativen Bewertungen beantwortet
Braucht meist mehr als 1 Monat zum Antworten
So nutzt dieses Unternehmen Trustpilot
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Das haben sich andere Leute angesehen
They do not allow returns
They do not allow returns. Be aware. The website says they do, but that is a flat out lie. They don’t respond to emails and then they tell you to return you have to pay to ship to china and won’t even tell you how so if they don’t for you are screwed. DO NOT PURCHASE FROM HERE
26. Mai 2026
Bewertung ohne vorherige Einladung
Antwort von Emoswimsuits
Dear Customer,
Thank you for your feedback.
We are sorry to hear that you are unhappy with your experience.
We take customer concerns seriously and would like to clarify that our return policy is publicly available on our website, and return requests are handled according to that policy. Our customer support team strives to respond to all inquiries as quickly as possible, and we regret if the communication did not meet your expectations.
We would welcome the opportunity to review your specific case again. If you contact us with your order number, we will be happy to investigate and assist further.
Customer satisfaction remains our priority, and we appreciate all feedback that helps us improve our service.
I love the gorgeous color of my one…
I love the gorgeous color of my one piece over the shoulder.
But under my arm was just a bit loose so I contacted them and they just had me pay 10.00 for shipping a new one which fit perfect!
Now o am
Going to rock it on the beach and not worrying about my swimsuit falling off!
1. April 2026
Bewertung ohne vorherige Einladung
I purchased a bikini from them
I purchased a bikini from them, I was not happy with the material or fit and requested a refund. Weeks went by and I never heard back. I contacted paypal and tried to dispute the charge, they finally emailed me back. Then told me "it would be too expensive" to ship back to CHINA! Their warehouse states Colorado... then they try to offer you 5%-15% back instead of a full refund. I contacted my credit card company (Discover) and shared what was happened and disputed the charge. DO NOT BUY FROM THEM!
4. Mai 2026
Bewertung ohne vorherige Einladung
Antwort von Emoswimsuits
Hi valued customer, we are truly sorry you had such a frustrating experience with your previous bikini order and refund request.
We fully acknowledge our team failed to respond timely and resolve your return issue properly, that was entirely our mistake.
Our Colorado warehouse can accept returns locally with affordable shipping options, we never should have declined full refund unreasonably.
Please send your order number via private message, we will immediately process your full refund unconditionally and cover all return fees.
We sincerely hope we get a chance to make this right for you.
TERRIBLE COMPANY
TERRIBLE COMPANY. I have been trying to return a bathing suit for two weeks now. They take forever to respond & they said they won’t give me my money back. What a scam! Ridiculous!!!
27. April 2026
Bewertung ohne vorherige Einladung
Antwort von Emoswimsuits
We are truly devastated to learn you’ve spent two whole frustrating weeks trying to arrange a return, only to face slow replies and refused refund requests.
Delayed responses and denying your valid refund go completely against our service principles, and we take full responsibility for this terrible experience.
Please send your order number through private message directly. We will review your case urgently, approve your full refund and guide you through return steps immediately.
We sincerely hope we can get a chance to correct this mistake.
Plastic bag arrived empty
Plastic bag arrived empty, no assistance from customer service although I sent multiple emails. Obviously a scam site
17. April 2026
Bewertung ohne vorherige Einladung
Antwort von Emoswimsuits
Hi there, we are incredibly sorry you’ve spent two frustrating weeks trying to process your return and received such unhelpful replies from our team.
It is never our intention to delay responses or refuse valid returns, and we fully take responsibility for this poor service experience.
Please send your order number through private message right away. We will look into your case immediately, approve your full refund and walk you through simple local return steps at once.
We truly hope to make this right for you.
BUYERS BEWARE!!
BUYERS BEWARE!!! Do not purchase fromThis company! They claim to have 100% satisfaction guarantee - but they ignore emails and will not complete my return - although I fully complied with the return policy. I am now out $103!
13. April 2026
Bewertung ohne vorherige Einladung
Antwort von Emoswimsuits
Hi friend, we are extremely sorry to hear you ran into such a terrible return experience and lost
$103 unexpectedly.
We sincerely apologize for ignoring your emails and failing to honor our satisfaction guarantee, this is completely our service error.
You followed every rule of our return policy, so your return deserves full approval without any obstacles.
Kindly send your order number via private message, our manager will personally check your case, sort out your return procedure properly.
We will do everything we can to make up for this awful mistake.
Don’t buy from this supplier
Purchased one style of swimsuit that arrived and I was happy with. Thought I would order another two pairs but when they arrived and style and sizing didn’t suit so I requested a return authority. Now getting the run around, was told it would be a better option for me to accept an exchange because of return shipping costs and international fee charges to return to China. Stay away from purchasing from this company unless you are happy to roll the dice.
3. April 2026
Bewertung ohne vorherige Einladung
Antwort von Emoswimsuits
Hi there, we sincerely apologize for the messy return communication and inconvenient suggestions we gave you after your second order arrived.
It was inappropriate to push you toward an exchange just to avoid overseas shipping fees, and we fully understand why this made you frustrated. We have a local US warehouse that can process returns locally without expensive international shipping to China.
Kindly send your order number via private message, we will approve your return request directly and cover relevant return costs completely. We hope to make this right.
Tried to return items per online…
Tried to return items per online guidelines, they've been giving me the runaround about it being too expensive, keep trying to get me to keep the items for a discount, etc. They won't just give me the return label as I've requested twice. I do not recommend.
20. März 2026
Bewertung ohne vorherige Einladung
Antwort von Emoswimsuits
Hi there, we’re sorry to hear there’s been some confusion around your return process.
Our team is always ready to help resolve return requests properly.
If you could send your order number to us via private message, we’ll take a closer look and get this sorted out for you right away.
Very poor quality
Very poor quality. Items not as pictured on the website. Stitches were unraveling, colors were not as pictured, the metal pieces on the swimsuit that I ordered came as silver, and they were pictured as gold on the website. When attempting to return with customer service; incredibly difficult. I sent multiple pictures, but they have continued to dispute. Do not buy from this company!
16. März 2026
Bewertung ohne vorherige Einladung
Antwort von Emoswimsuits
Hi there, we are truly sorry to hear about the poor quality and the issues you faced with your order, and for the difficult experience you’ve had with our customer service.
It’s clear we let you down, and we take full responsibility for this.
Please send your order number to us via private message right away. Our team will personally review your case, look into every detail you mentioned, and work with you to make this right as quickly as we can.
They don’t have zero stars
They don’t have zero stars or else that’s what I would’ve given this company. They are a total scam garbage swimsuits cheaply made ill fitting and then they refuse to give you a refund because in order to ship it back it cost a ridiculous amount of money. They offered me a 5% refund on my suit. Is that supposed to be some kind of a joke? Then they offered to exchange the suit for me. Why would I exchange the suit for another suit when the product is crap. At a minimum they should be giving people a refund of at least half of the price of the suit. Do not buy one single thing from this company. The products are pure garbage.
3. März 2026
Bewertung ohne vorherige Einladung
Antwort von Emoswimsuits
We are truly sorry that our products and service have left you so disappointed. We realize we did not meet your expectations at all, and we feel deeply regretful for all the trouble we caused you.
We would like to communicate with you one-on-one to figure out a proper solution. Please send your order number via private message, and we will follow up with you carefully.
Theft
$44.98 was charged to my credit card on Jan. 28. I never placed an order. This was theft.
28. Januar 2026
Bewertung ohne vorherige Einladung
Antwort von Emoswimsuits
We are extremely sorry to hear about this unexpected charge on your card. This should never have happened, and we take this matter very seriously.
Please send us your contact details and relevant billing information via private message. We will look into the record immediately and resolve this issue for you as soon as possible.
This company is a scam!
This company is a scam!
I ordered 2x swim suits. One actually fitted fine, the other was about 10 sizes bigger than I ordered and the quality of both was cheap and nasty, not what you see in the photos!! When I requested the information to return the item for a refund, they offered 10% of the initial price saying ‘it will cost me more to return it so I should be happy with 10%’ It was then I realized I was dealing with a Chinese company, not in the US. I refused their offer and they upped it to 20%. I again refused and repeated my request for the return address. They sent me a threatening email that if I returned it they couldn’t guarantee it would arrive. I sent it in Nov 2025 and saw in the tracking that it had arrived in China, left in customs and then returned back to me, unclaimed by them. I am in the process of emailing them for my refund. They have gone unanswered so far.
27. Januar 2026
Bewertung ohne vorherige Einladung
Antwort von Emoswimsuits
We are truly sorry your order brought you so many troubles and disappointment. We acknowledge there were problems with the item size, quality and our after-sales communication, and we feel regretful for all the inconvenience caused to you.
Please send your order number and related tracking details via private message. We will look into your case thoroughly and try our best to work out a proper solution for you.
They sent me an XL when I asked for a…
They sent me an XL when I asked for a small. I have tried contacting them but to no avail.
14. Januar 2026
Bewertung ohne vorherige Einladung
Antwort von Emoswimsuits
We are so sorry for sending you the wrong size and the trouble you had trying to contact us. This is our mistake. Please send your order number via private message, and we will sort this out promptly and offer you a satisfactory compensation.
It is impossible to get a refund
It is impossible to get a refund , this company is a disgrace ,do not deal with them . The fabric is terrible , and they just say they will only refund 10% of the price ……..
20. November 2025
Bewertung ohne vorherige Einladung
Antwort von Emoswimsuits
We are truly sorry for the unsatisfactory experience. Please send your order number via private message, and we will review your case and try our best to reach a mutually agreeable resolution for you.
SCAM avoid at all costs!
Read a "Gemini" review which was 100% BS and ordered a suit $56. Not true to size and I hated the fit the day it arrived I sent a request for a "free return" more BS! Sent 5 emails no response and filed a dispute with my credit card. Went again to their site and you must pay the return charge to China! The cost to ship it back is more than the suit cost. So I will wait the 90 days for the dispute to run its course with my credit card. This place is awful AVOID AVOID AVOID! Agreed it should have a Zero rating!
8. August 2025
Bewertung ohne vorherige Einladung
Antwort von Emoswimsuits
We’re truly sorry your purchase did not go well and caused you so much trouble. We value your feedback deeply. Please send your order number via private message, and we will review your situation and discuss a proper way to resolve this together.
I gave Been emailing them to return…
I gave Been emailing them to return something, they are not replying back to me! I will Never order again
1. August 2025
Bewertung ohne vorherige Einladung
Antwort von Emoswimsuits
We are truly sorry for the delayed replies and the trouble this has caused you. Please send your order number via private message, and we will follow up promptly and work out a proper solution for you.
HORRIBLE CUSTOMER SERVICE..SCAM
FIRST OF ALL SIZING IS NOT TO TRUE SIZE. I GIVE THE COMPANY A ZERO BECAUSE WHEN TRIED TO RETURN AND THEY SAID I HAD TO PAY FOR SHIPPING TO CHINA...THEY SAID IT WOULD BE EXPENSIVE. THEY ARE VERY SLOW TO RESPOND TO EMAIL AND NOT FULLY ANSWERING MY QUESTIONS. I KEEP ASKNG FOR THE ADDRESS AND NO RESPONSE. STAY AWAY FROM THIS COMPANY
18. Juli 2025
Bewertung ohne vorherige Einladung
Antwort von Emoswimsuits
We sincerely apologize for the unsatisfying experience and the delayed replies. Please send your order number via private message. We will check your request and discuss a suitable solution with you.
Horrible experience
Horrible experience. They advertise that items can be returned but make it absolutely impossible. I would NEVER order from this company again. Stay far away from this SCAM.
20. Juli 2025
Bewertung ohne vorherige Einladung
Antwort von Emoswimsuits
We’re truly sorry your experience was so disappointing. Please send your order number via private message, and we will look into your request and find a mutually agreeable way to resolve this.
Almost impossible to return
Almost impossible to return. They make you pay the shipping fee back to China which in my case was $60 for a $45 swimsuit... Stay away from this company
1. August 2025
Bewertung ohne vorherige Einladung
Antwort von Emoswimsuits
We are truly sorry you encountered so much trouble with the return process. Please send your order number via private message, and we will communicate with you to find a reasonable way to handle this.
Scam company
I placed an order in early April via Paypal. Bathing Suits (qty 5) did not come. Filed a dispute with Paypal and got my order after my trip. 3 of the 5 items did not fit. One cover up for example was so tiny that my arm could not even go through. The other was fine.
The ad I was target by on Facebook advertised free returns. I have been in a chat with them since April trying to return the three items and get a refund. Every week its a new story. It started as, "Either take a 20% refund and keep the items, or we can issue you two free items as replacements and you can keep the items." Eventually I caved and took the two.
Once I picked the items, then suddenly my order number could not be located and was wrong. Then they could not find the two items I picked from their site. Now that we're back to finding the two items, my order number is again an issue, even though the screen capture is from their website and email confirmations. Yesterday they told me 10% could be given back (not 20%.) Today no one will answer. The company is a complete scam. The know the limitations of PayPal and I and play the game. I was told they are under investigation by PayPal.
28. Mai 2025
Bewertung ohne vorherige Einladung
Antwort von Emoswimsuits
We are truly sorry for all the delays, sizing issues and unpleasant communication you’ve experienced. We take your feedback seriously. Please send your order information via private message, and we will look into your case carefully and work out a proper solution together.
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