I made a purchase online, the website says they do delivery in 2 to 5 working days.. well 3 days after I purchase something from Portugal and Greece , guess what a week has passed and all my stuff fr... Mehr ansehen
Unternehmen hat geantwortet
Wir überprüfen keine spezifischen Behauptungen, da die Meinungen der Bewerter ihre eigenen sind. Wir können Bewertungen jedoch als „verifiziert” kennzeichnen, wenn wir bestätigen können, dass eine geschäftliche Interaktion stattgefunden hat. Mehr erfahren
Um die Integrität unseres Portals zu schützen, überprüft unsere automatisierte Software alle Bewertungen – unabhängig davon, ob sie verifiziert sind oder nicht – rund um die Uhr. Diese Technologie identifiziert und entfernt Inhalte, die gegen unsere Richtlinien verstoßen, wie zum Beispiel Bewertungen, die nicht auf einer wirklichen Erfahrungen basieren. Uns ist bewusst, dass wir möglicherweise nicht alles erfassen, doch Sie können uns jederzeit problematische Inhalte melden, die wir Ihrer Meinung nach übersehen haben. Mehr erfahren
I made a purchase online, the website says they do delivery in 2 to 5 working days.. well 3 days after I purchase something from Portugal and Greece , guess what a week has passed and all my stuff fr... Mehr ansehen
Unternehmen hat geantwortet
Fantastic company to deal with. Fast delivery, top-tier customer service, and I love all the little extras they add in. Nothing is ever too much trouble, and the whole experience from start to finish... Mehr ansehen
Unternehmen hat geantwortet
I just wanted to leave a review for Mairéad and thank her sincerely for all of her help throughout this process. Unfortunately I had repeated issues with two robot vacuum units, which was... Mehr ansehen
Unternehmen hat geantwortet
Bought a home cinema system on line from Electrocity in late July. I had previously ordered elsewhere but it was taking an age to dispatch so gave up. On a further search i struggled to find what I wa... Mehr ansehen
With stores in Kilkenny, Carlow and Waterford (Kelly and Dollard), ElectroCity is one of the largest independent electrical retailers in Ireland. Established in 1993, we now employ over 50 people across the south east and pride ourselves on the quality of products we sell and excellence of service we provide
Ormonde Business Park, R95 X795, Kilkenny, Irland
Keine Aufzeichnungen über Bewertungseinladungen
Dieses Unternehmen hat seine Kunden nicht zur Bewertungsabgabe eingeladen, daher sind die Bewertungen möglicherweise nicht repräsentativ.
Hat 100 % seiner negativen Bewertungen beantwortet
Antwortet meist innerhalb von 24 Std.
So nutzt dieses Unternehmen Trustpilot
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Jayne in the online chat was extremely helpful and helped me get my order early as it wasn't in stock in my store of choice. Had to drive but it was urgently needed
Staff all very helpful, served by Catharine who got me sorted with everything I needed, and made everything so easy!
Would defiantly recommend
Worst customer experience ever. Sent incorrect item and ignored emails for a week. Ended up having to return it which cost me money. 100% do not buy off them even if the price is cheaper
Horrendous experience ordered item on January 18th, it said it was shipped out but never came, said it was an issue in the warehouse that it was shipped to the wrong address, was then told it be with me a few days later, no sign of it a week later. had to ring a 3rd time was then told they are out of stock and had to reorder the product that it should be in the next few days, it is now 22nd March and still getting messed around, I had to contact them yesterday for the 12th time, was told that item was ready to ship and should have it today or tomorrow, now the item has changed back to pending which means it's not coming today or tomorrow. Every bad review I have seen has something to do with shipping. Since ordering this item I have had packages come from the UK, Germany, China and America. How come I'm waiting on a shipment for over 2 months from my own country?
Having been messed around for over a month by another company I deceided to order a tumble drye from Electrocity on 2/2/22. Within an hour I had confirmation and the name of the Courier who would deliver it. The lady dealing with the order at the courier said she would ring me the day before delivery which she did and the tumble dryer arrived today. Highly recommend this company and their courier Caulfield Transport
Always a good experience very helpful staff that know what they are talking about also after sales experience with the staff was of the highest standards
My 8 year old bought a Tablet with her communion money. It broke after a month. Dreadful after sales service, didn't care that a little girl was waiting in its repair, which took three months. Disgraceful Not one apology offered. Loud and brash receptionist.
I bought a router in July , it was faulty so I returned it as instructed .as of 19 November I've received nothing even though it's been returned 8 weeks ago .I've emailed electrocity but they won't reply , extremely unprofessional company .
After shopping around I found electrocity. Electrocity had the best price around for the item I was looking for and they delivered it within a couple of days here in Ireland. Another plus is that They don't overcharge for shipping. Item delivered at doorstep without any issues or delay and in a safe and sturdy package. You can also avail of a great finance program.
Will buy here again for sure.
I'd recommend to a friend
Ordered a Lenovo laptop, came in with dim screen. By a month, the screen has gone off completely. Reported this and I was referred to Lenovo customer service. I pointed out this was supposed to be under warranty/guarantee, they reluctantly agreed to send a return label which came in almost a month later. I asked for a refund and only part of what I paid was refunded without explanation
In all, a very terrible experience for me, I regretted the patronage and I won't ever recommend this scrap company to anyone no matter what.....1 star is generous and itsbecause there's no -ve stars. Save yourself the headache and go somewhere else, you would thank me later.
Good service delivery service was excellent
Extremely quick and efficient service and the staff were so helpful. Brilliant shop in Carlow
Never again was told one thing by a shop assistant last Sunday but when I called into the shop yesterday it seems I must have imagined the whole conversation as he denied ever having said it. I will never buy in that shop again .
Received order very quickly and good quality
I would highly recommend this company to anyone thinking about buying from them. Great products and service. I had a problem with my delivery and when I contacted them about it they sorted it out promptly. Great service and communication, considering the amount of time they have to put in with all sales being done online and by phone.
Thanks
Ordered a HP printer for a great price and very quick delivery. Overall a great experience.
I am extremely happy with ElectroCity. This was the first purchase I made with them. I bought a beko fridge for an excellent price and it got delivered in only 2 days. Unfortunately there was a dent on the fridge so I called the shop to check what I should do; the representative that I spoke to was a delight and promptly offered a solution. In less than 5 minutes I had my problem solved. Will most definitely buy in electrocity again going forward.
Brilliant service and customer service. Very easy to purchase from and extremely fast delivery! Both products I recieved are brilliant quality! Thank you
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