eHealth Insurance Bewertungen 

3'122
TrustScore 3.5 von 5

3.5

Wir überprüfen keine spezifischen Behauptungen, da die Meinungen der Bewerter ihre eigenen sind. Wir können Bewertungen jedoch als „verifiziert” kennzeichnen, wenn wir bestätigen können, dass eine geschäftliche Interaktion stattgefunden hat. Mehr erfahren

Um die Integrität unseres Portals zu schützen, überprüft unsere automatisierte Software alle Bewertungen – unabhängig davon, ob sie verifiziert sind oder nicht – rund um die Uhr. Diese Technologie identifiziert und entfernt Inhalte, die gegen unsere Richtlinien verstoßen, wie zum Beispiel Bewertungen, die nicht auf einer wirklichen Erfahrungen basieren. Uns ist bewusst, dass wir möglicherweise nicht alles erfassen, doch Sie können uns jederzeit problematische Inhalte melden, die wir Ihrer Meinung nach übersehen haben. Mehr erfahren

Das sagen Bewerter

Bewertet mit 4 von 5 Sternen

I talked to multiple people but the one,Denise Anderson, helped me the most. She's a very helpful, nice and knowledgeable person.

Bewertet mit 5 von 5 Sternen

My agent, Steve G., made it so easy for me to enroll in a new dental plan that will save me money and give me more benefits than my other plan that I had through my federal voluntary benefits. I am g... Mehr ansehen

Bewertet mit 2 von 5 Sternen

Seemed like a great site and signing up was effortless. Would have given 5 stars, except after I enrolled in my plan after your site told me that my oncologist was in-network. I specifically compared... Mehr ansehen

Bewertet mit 1 von 5 Sternen

I was referred to e-health via a spam call (one of dozens every day). I would NEVER deal with a company that uses random phone calls, beginning at 6 a.m., to generate leads for their business. e-hea... Mehr ansehen

Unternehmensdetails

  1. Krankenversicherung
  2. Versicherungsagentur
  3. Online-Marktplatz

Informationen, die aus verschiedenen externen Quellen stammen

Founded in 1997, eHealth is the nation’s leading private health insurance marketplace. Millions of individuals, families and small businesses use our top-rated tools to compare and purchase health insurance from leading insurers like Aetna, Humana, Kaiser Permanente and Wellpoint. In addition to health, dental and vision insurance products, eHealth also provides powerful online and pharmacy-based tools to help Medicare beneficiaries navigate Medicare health insurance options, choose the right plan and enroll in select plans online. Headquartered in Santa Clara, eHealth has offices in San Francisco, Gold River, Austin, Salt Lake City and Xiamen, China, as well as remote employees across the globe.

Vom Unternehmen geschrieben

Customer Promise

Customer Promise

1) To Be Your Advocate

2) To Have the Best Prices

3) To Offer the Largest Selection Online

4) To Be Available

5) To Charge No Fees

6) To Remain Unbiased

7) To Make it Simple

Kontaktinformationen

3.5

Akzeptabel

TrustScore 3.5 von 5

3122 Bewertungen

5 Sterne
4 Sterne
3 Sterne
2 Sterne
1 Stern

Bittet Kunden um Bewertungen

Das Unternehmen lädt seine Kunden ein, Bewertungen zu hinterlassen – ob positive oder negative.

Inhalte von echten Menschen stehen bei Trustpilot im Vordergrund. Dieses Unternehmen kann jedoch zusätzlich unser KI-gestütztes Antwort-Tool verwenden, um Hilfe beim Verfassen von Antworten zu erhalten.

So nutzt dieses Unternehmen Trustpilot

Erfahren Sie, woher die Bewertungen stammen und wie sie ausgewertet und moderiert werden.

3.5

Alle Bewertungen

(3'122)

87 Bewertungen in den letzten 12 Monaten

Bewertung abgeben
Unternehmen auf Trustpilot dürfen keine finanziellen oder anderweitigen Anreize oder Gegenleistungen für das Verbergen von Bewertungen anbieten. Bewertungen spiegeln die Meinung einzelner Nutzer wider und nicht die von Trustpilot. Mehr erfahren

Bewertet mit 1 von 5 Sternen

Very unimpressed with service

Very unimpressed with service. Called for help with part D plan. Agent just wanted to push an advantage plan in which I had no interest. Really pressed " advantages " but would not consider any possible disadvantages. Especially as these plans are very good for " low income people like you " I still need to research part d plans. Was a waste of time phone call.

18. Oktober 2024
Bewertung ohne vorherige Einladung
eHealth Insurance-Logo

Antwort von eHealth Insurance

Thank you for taking the time to provide your review regarding services received by eHealth Insurance Services Inc. We're sorry to hear you had a negative experience. We take all feedback seriously. We will review your concern internally for coaching and training opportunities. If you need assistance from eHealth or you would like to discuss your concerns further, please reach out to our Member Loyalty team at 1-844-964-1713, TTY 711 and hours of operation are 5am-6pm PST M-F

Bewertet mit 5 von 5 Sternen

Great Job

The rep, Janice, was very understanding, very knowledgeable and very professional. She went over all options and found a plan that was better than comparable to what I had.

17. Oktober 2024
Bewertung ohne vorherige Einladung
Bewertet mit 5 von 5 Sternen

The Rep I spoke with made this process easy for me.

The Rep I spoke with made this transition the best experience for me. Her name was La Shawn Pritchet. We spoke last week and identified a plan for me to review. She gave me her extension so I could call her back directly with questions. I did just that, and she was happy to answer the 9 questions I had identified.

8. Oktober 2024
Bewertung ohne vorherige Einladung
Bewertet mit 4 von 5 Sternen

EHealth Insurance

Kathleen Strickler my insurance agent for EHealth was knowledgeable and very thorough. I would recommend her and Ehealth for their insurance needs

15. Oktober 2024
Bewertung ohne vorherige Einladung
eHealth Insurance-Logo

Antwort von eHealth Insurance

Thank you for your positive review and for sharing your experience with eHealth Insurance Services Inc. We're thrilled to hear that you are satisfied with our services! Your feedback is extremely important and helps us continue to deliver the best possible service to all our members. eHealth is a licensed insurance Agency and advisor. We are ready to provide support when you need it. Should you have any more questions or need further assistance, please feel free to contact our Member Loyalty team at 1-844-964-1713, TTY 711. Our hours of operation are from 5 AM to 6 PM PST, Monday through Friday. We look forward to serving you again!

Bewertet mit 1 von 5 Sternen

Doesn't appear to list all the available Medicare advantage plans in my area including the one I'm currently using.

I'm not sure of that e-health is totally unbiased. They don't even list Capital Blue Cross / Blue Journey/Wellspan Health Advantage PPO in my area. That is my current Medicare advantage plan provider and WellSpan is the major health care conglomerate in the area. You would think they would include this plan as well as the HMO plan, but they don't show it. So maybe they're not making enough money off of Capital Blue Cross to list them.
Folks, it's not difficult to go to Medicare.gov and see the plans just like you're doing on ehealth.com or any of the other websites. You're going to do the same thing and you can sign up without having to deal with an insurance salesman who makes a commission off you. You can also contact your county department of aging who holds free clinics where you sit down with someone and go through the different plans and compare your doctors and medications and needs and find a plan that works for you. You are not required to do this through the license insurance agent. Websites like ehealth.com and the ones you see on TV, exist solely for the purpose of making a profit off of signing you up for Medicare plans. I think you're smart enough to figure this out yourself. Give it a shot.

14. Oktober 2024
Bewertung ohne vorherige Einladung
eHealth Insurance-Logo

Antwort von eHealth Insurance

Thank you for taking the time to provide your review regarding services received by eHealth Insurance Services Inc. We're sorry to hear you had a negative experience. We take all feedback seriously. We will review your concern internally for coaching and training opportunities. If you need assistance from eHealth or you would like to discuss your concerns further, please reach out to our Member Loyalty team at 1-844-964-1713, TTY 711 and hours of operation are 5am-6pm PST M-F

Bewertet mit 5 von 5 Sternen

Very helpful

Danielle was very helpful and knowledgeable about all the different Medicare options. Very nice and assisted me in changing both my health insurance and drug coverage.

15. Oktober 2024
Bewertung ohne vorherige Einladung
Bewertet mit 1 von 5 Sternen

Do NOT use e-Healh!

They make phone appointments then break them without any contact. They waste your time without regard. Their TV ads are complete crap.

10. Oktober 2024
Bewertung ohne vorherige Einladung
eHealth Insurance-Logo

Antwort von eHealth Insurance

Thank you for taking the time to provide your review regarding services received by eHealth Insurance Services Inc. We're sorry to hear you had a negative experience. We take all feedback seriously. We will review your concern internally for coaching and training opportunities. If you need assistance from eHealth or you would like to discuss your concerns further, please reach out to our Member Loyalty team at 1-844-964-1713, TTY 711 and hours of operation are 5am-6pm PST M-F

Bewertet mit 1 von 5 Sternen

Says my zip code is invalid

6. Oktober 2024
Bewertung ohne vorherige Einladung
eHealth Insurance-Logo

Antwort von eHealth Insurance

Thank you for taking the time to provide your review regarding services received by eHealth Insurance Services Inc. We're sorry to hear you had a negative experience. We take all feedback seriously. We will review your concern internally for coaching and training opportunities. If you need assistance from eHealth or you would like to discuss your concerns further, please reach out to our Member Loyalty team at 1-844-964-1713, TTY 711 and hours of operation are 5am-6pm PST M-F

Bewertet mit 1 von 5 Sternen

This is by far ONE OF THE WORST…

This is by far ONE OF THE WORST companies i have ever dealt with. They charged me for an employee that left my company for 10 MONTHS after they left despite me calling them AND sending in the termination form. AND i just found out they didn't register one of my current employees for Medical insurance and I sent that in months ago. Do you realize the problem they could have caused my company had something happened to this employee? STAY AWAY!!!

6. September 2024
Bewertung ohne vorherige Einladung
eHealth Insurance-Logo

Antwort von eHealth Insurance

Thank you for taking the time to provide your review regarding services received by eHealth Insurance Services Inc. We're sorry to hear you had a negative experience. We take all feedback seriously. We will review your concern internally for coaching and training opportunities. If you need assistance from eHealth or you would like to discuss your concerns further, please reach out to our Member Loyalty team at (877) 456-6670, TTY 711 and hours of operation are 6am-4pm PST M-F

Bewertet mit 1 von 5 Sternen

I enrolled for health insurance on…Ehealth and now I don't have health insurance

I enrolled for health insurance on 7/15/24, with an effective date of 8/1/24, and starting off this company did not do great with enrollment. They enrolled me in the wrong state which took around an 1hour so then, since it was close to the end of their call hours, the guy on the phone was rushing to fix this. He went on to enroll me in the correct state.

I received multiple emails requesting a letter for my qualifying event paperwork to be sent over and was told that it was sent. It was not received by the health insurance company. I have being going back and forth with Ehealth and the other company to get this taken care of. It has been over a month and I am currently suspended on my healthcare account. Very disappointing experience. I am without insurance despite being proactive.

If you use EHealth, maybe enroll 6 months prior would provide their team enough time to get you sorted but 1-2 months is going to leave you without coverage.

15. Juli 2024
Bewertung ohne vorherige Einladung
eHealth Insurance-Logo

Antwort von eHealth Insurance

Thank you for taking the time to provide your review regarding services received by eHealth Insurance Services Inc. We're sorry to hear you had a negative experience. We take all feedback seriously. We will review your concern internally for coaching and training opportunities. If you need assistance from eHealth or you would like to discuss your concerns further, please reach out to our Member Loyalty team at 1-844-964-1713, TTY 711 and hours of operation are 5am-6pm PST M-F

Bewertet mit 1 von 5 Sternen

I receive $85.00 a month for over the…

I receive $85.00 a month for over the counter products I might need. I was saving the $85.00 dollars to put with the next month and buy something that cost $139.00. Went to do it and found I lost that first months $85.00. You HAVE to use the entire amount monthly or you lose it for that month.
Secondly, they give you an online catalog to shop from. The prices are ridiculous. Many times they don’t have a product you need. By the way you can use your monthly $85.00 at CVS, WALMART, and a few others. Notice I said at. You can’t use your benefits online with any other stores YOU MUST GO IN TO THE STORE. I’m disabled and can’t get to the closest Walmart unless a neighbor is available.
Before you go with EHEALTH consider the hassles. I hope this helps with your decision.

20. Februar 2024
Bewertung ohne vorherige Einladung
eHealth Insurance-Logo

Antwort von eHealth Insurance

Thank you for taking the time to provide your review regarding services received by eHealth Insurance Services Inc. We're sorry to hear you had a negative experience. We take all feedback seriously. We will review your concern internally for coaching and training opportunities. If you need assistance from eHealth or you would like to discuss your concerns further, please reach out to our Member Loyalty team at 1-844-964-1713, TTY 711 and hours of operation are 5am-6pm PST M-F

Bewertet mit 5 von 5 Sternen

I called Ehealth because I'm new to…

I called Ehealth because I'm new to Medicare. I researched on my own, called Medicare, and I soon found that it was all very confusing and difficult on my own.
I talked to Jordan from Ehealth and she was knowledgeable, helpful and respectful. Jordan explained my options, and went through different plans and all the benefits.
Jordan helped me decide on a plan that was perfect for me and my budget. She was so, so helpful.
Thanks Jordan!!

6. August 2024
Bewertung ohne vorherige Einladung
Bewertet mit 1 von 5 Sternen

zero status updates / follow up

I enrolled in Blue Shield Medicare Supplement on 6/14/24, with an effective date of 7/1/24, and received no updates on the status to learn if it was actually effective. On one outbound call, I learned that they sent my information over to Blue Shield on July 3. I left numerous messages around the organization since the end of June and have yet to receive a call back from anyone, and today is July 29.

1. Juli 2024
Bewertung ohne vorherige Einladung
eHealth Insurance-Logo

Antwort von eHealth Insurance

Thank you for taking the time to provide your review regarding services received by eHealth Insurance Services Inc. We're sorry to hear you had a negative experience. We take all feedback seriously. We will review your concern internally for coaching and training opportunities. If you need assistance from eHealth or you would like to discuss your concerns further, please reach out to our Member Loyalty team at 1-844-964-1713, TTY 711 and hours of operation are 5am-6pm PST M-F

Bewertet mit 1 von 5 Sternen

Worst possible customer service

Worst possible customer service. They are very responsive when getting you to enroll. After that good luck trying to get your rep to answer an email or respond to a phone message. Finally giving up and moving on to somewhere else.

8. Juli 2024
Bewertung ohne vorherige Einladung
eHealth Insurance-Logo

Antwort von eHealth Insurance

Thank you for taking the time to provide your review regarding services received by eHealth Insurance Services Inc. We're sorry to hear you had a negative experience. We take all feedback seriously. We will review your concern internally for coaching and training opportunities. If you need assistance from eHealth or you would like to discuss your concerns further, please reach out to our Member Loyalty team at 1-844-964-1713, TTY 711 and hours of operation are 5am-6pm PST M-F

Bewertet mit 1 von 5 Sternen

Hate mongrel company

Hate mongrel company. Denied a job because of my Jewish last name. Not a surprise. scammy woke Cali company. Tell these bozos to take a hike if they call you!

18. April 2024
Bewertung ohne vorherige Einladung
Bewertet mit 1 von 5 Sternen

Have a backup plan

Was offered and interview via 3rd party. Interview went excellent. Had already obtained my license. Was told I would be hearing about getting my equipment and start date within 24-48 hours. Only to be told in 72 hours that they were going in another direction. Wasted an hour and a half interviewing for what?
& no source of information on why it changed. Dont get someone’s hopes up in this economy that they have employment if they don’t.

3. April 2024
Bewertung ohne vorherige Einladung

So funktioniert Trustpilot

Auf Trustpilot hat jeder die Möglichkeit, Bewertungen abzugeben. Der Verfasser einer Bewertung kann diese jederzeit bearbeiten oder löschen, und die Bewertungen werden angezeigt, solange der jeweilige Nutzer-Account aktiv ist.

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Erfahren Sie mehr darüber, wie Bewertungen auf Trustpilot gehandhabt werden.

Hier ​finden Sie 8 Tipps für das Schreiben von Bewertungen.

Die Verifizierung hilft sicherzustellen, dass es sich bei den Bewertungen, die Sie auf Trustpilot lesen, um Bewertungen von echten Menschen handelt.

Anreize für das Schreiben von Bewertungen anzubieten oder selektiv zur Bewertungsabgabe einzuladen, kann den TrustScore verfälschen. Deshalb verstößt beides gegen unsere Richtlinien.

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