Always a quick response and fast resolution of any problems. They don't leave you hanging or wondering what's going on.
Wir überprüfen keine spezifischen Behauptungen, da die Meinungen der Bewerter ihre eigenen sind. Wir können Bewertungen jedoch als „verifiziert” kennzeichnen, wenn wir bestätigen können, dass eine geschäftliche Interaktion stattgefunden hat. Mehr erfahren
Um die Integrität unseres Portals zu schützen, überprüft unsere automatisierte Software alle Bewertungen – unabhängig davon, ob sie verifiziert sind oder nicht – rund um die Uhr. Diese Technologie identifiziert und entfernt Inhalte, die gegen unsere Richtlinien verstoßen, wie zum Beispiel Bewertungen, die nicht auf einer wirklichen Erfahrungen basieren. Uns ist bewusst, dass wir möglicherweise nicht alles erfassen, doch Sie können uns jederzeit problematische Inhalte melden, die wir Ihrer Meinung nach übersehen haben. Mehr erfahren
Das sagen Bewerter
Recently moved hosting to ecohosting.co.uk. It's been a smooth, easy transition and when I've needed support it's been there - quickly, friendly and effectively. So far so good, early days but... Mehr ansehen
Very helpful and responsive. A client of mine had their email to my business account with Ecohosting bounce back to them with an error message. Ecohosting investigated and were able to determine quick... Mehr ansehen
The Ecohosting team always respond to Tickets promptly. They are courteous and helpful even if some of the questions asked are due to user ignorance. They put in much work to help recover from a rec... Mehr ansehen
Unternehmensdetails
Informationen, die aus verschiedenen externen Quellen stammen
Our web hosting packages offer an incredible array of features, including but not limited to super fast SSDs, scalable email accounts, web builders, Let's Encrypt SSL Certificates, WordPress Hosting with E-Commerce, Spam Experts, 2FA, switchable PHP, automatic back ups and restoration options, softaculous one click installs and of course awesome support comes as standard. Our data centre is run using 100% Renewable Energy. All reviews shown are customers that have taken time to leave a review of their own accord and not because of an email prompt from us.
Kontaktinformationen
Falcon Drive, CF10 4RU, Cardiff, Vereinigtes Königreich
- 02920003338
- feedback@ecohosting.co.uk
- ecohosting.co.uk
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Great Affordable Web Host
I joined ecohosting a few weeks back after researching for an affordable web host that offered an SSL certificate in their packages. I found ecohosting had a very generous package deal which included that SSL certificate. I had a domain with another company which I pointed to ecohosting with no issues. Great customer service and tech help and very quick to respond.
Ecohosting for email
Moving from Virgin Media broadband means losing email addresses. Decided on buying a UK-based service with own domain, and having used Enix for years without issues decided on this one.
Absolutely awful
Absolutely awful, customer service is non existent
Excellent customer service
Excellent customer service and competitive prices.
I have been a customer of Eco Hosting now for a few years and don't plan on going elsewhere :)
Thank you!
A Very Impressive Service
A Very Impressive Service, we have been disappointed with our old hosting company and ecohosting.co.uk is a breath of fresh air with its very efficient migration service which was faultless from start to finish, the ticket service is very prompt and staff very empathic and informative, with very little work left for us to do except updating our email clients, Domain registration and email hosting pricing very good too*****
Customer service is pretty good ...
Customer service tickets seem to be the prefered method of providing help. I am generally not a fan of this, but Ecohosting makes it work well. A couple of small problems were easily sorted during the domain transfer and the service has been prompt and professional. The inital price seems great, but I have changed hosting provider because of pricing issues ... we will see what happens next year. So far, so good!
Great customer service experience
I spent an hour with "Tak T" helping me sort out the mess I created with my accounts. Very patient, understanding and talked me through it all. I now have a single yearly invoice and a huge clean up of removing unwanted items. This type of customer service is rare in todays world.
Doubled the price of hosting with no warning.
Was happy with Eco Hosting until they doubled the price of their packages overnight. They sent me an invoice to renew which was more than double what I paid last time. No explanation, no warning. They might want to rethink their slogan of 'cheap hosting' it's actually very expensive now and there's plenty of hosting companies a lot cheaper and doing the same job.
I've only had good experiences so far
I've only had good experiences so far. I've been
They used to be pretty good but I'm…
They used to be pretty good but I'm just experiecing problems right now be it technical that all my email on their email provider got deleted, emails no longer getting forwarded without doing any changes and the automatic payment doesn't work anymore to pay the invoices and they charge me different amounts and double. So I'm going to find a new hosting provider now.
easy transfer
After my longtime hosting company was sold abroad and service went downhill I decided I needed to transfer domain and email hosting.
I confirm I have in the last week transferred 2 domains and 2 email hosting services to ecohosting and found the process relatively simple. Any queries I had were answered quickly and so far very happy.
Thank you for the super-quick customer…
Thank you for the super-quick customer support!
Everything is just very easy.
I've had two issues in the past couple of months - one when I couldn't access PHPMyAdmin and one where I needed the document root changing for a domain.
Both resolved within an hour (one within 3 minutes actually - and that's on a Sunday!) with absolutely no fuss.
Very happy, thank you!
Good customer service and competive pricing
Eco Hosting provided a much more competitive package than the provider we were originally with, so we decided to move across. We're glad we did as we've saved money and everything was transferred with ease. We've had a few issues regarding our emails, but any tickets raised have been quickly replied to and solved.
Very compeitive pricing, good range of options
Very compeitive pricing. Good range of options.
By and large the service is good and the connection stable and reliable. Four stars, not five, because twice in the last few months when I have raised a ticket about something odd in my email connection and have raised a ticket, it has not always been handled too well until it is escalated...
I have always found the support team…to be helpful, responsive and a pleasure to deal with.
I have always found the support team and Eco Host as a whole company to be superb. Easy to use with great add on tools to help you navigate the www side of things. Great value, great support. And thats what really counts in to todays maze of the hosting game.
Problems solved but lack of communication
We had ticked auto renew but our Domain wasn't renewed. I was told that this was because we had paid by Paypal. Why didn't they tell us they couldn't auto-renew on Paypal? We could have lost our domain.
Incorrect Invoice
Recently received an invoice for a domain renewal. There was an error regarding the duration of the renewal period which actually went back to the year before. I raised a ticket pointing out what I believed was the issue and within a couple of days all was sorted (including a refund) thanks to Declan at Ecohosting ... no problem. Fair play to them.
Domain transfer
i transfered a domain name ecohosting and it was all actioned smoothly. Due to issues with the previous host I thought there was a problem and raised a query with ecohost. They were able to confirm all was good and kept me informed of the stages, issues I had with email using the domain were resolved automatically and is working well.
Great support and service
As a newcomer to website design and construction, I knew I would need help. I have used the site support team frequently now for about 3 weeks. Every time, they have been prompt and polite, either to help or to ask for more information. I now have a site with 9 pages up and running on the web. And I feel I have the confidence to edit it in the future.
Amazing customer service
Ecohosting has amazing customer service. Anytime I have a query about hosting for myself or my clients, they are on to it within an hour or two. This time I wanted to speak to someone about increasing the amount of storage for a website. The person I spoke to was helpful, knowledgeable and sorted it out straight away. Best customer service ... thank you!
So funktioniert Trustpilot
Auf Trustpilot hat jeder die Möglichkeit, Bewertungen abzugeben. Der Verfasser einer Bewertung kann diese jederzeit bearbeiten oder löschen, und die Bewertungen werden angezeigt, solange der jeweilige Nutzer-Account aktiv ist.
Unternehmen können über automatische Einladungen zur Bewertungsabgabe einladen. Diese Bewertungen werden mit dem Hinweis „verifiziert“ versehen, um darauf hinzuweisen, dass es sich um echte Erfahrungen handelt.
Erfahren Sie mehr über die verschiedenen Arten von Bewertungen.
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Erfahren Sie mehr darüber, wie Bewertungen auf Trustpilot gehandhabt werden.
Hier finden Sie 8 Tipps für das Schreiben von Bewertungen.
Die Verifizierung hilft sicherzustellen, dass es sich bei den Bewertungen, die Sie auf Trustpilot lesen, um Bewertungen von echten Menschen handelt.
Anreize für das Schreiben von Bewertungen anzubieten oder selektiv zur Bewertungsabgabe einzuladen, kann den TrustScore verfälschen. Deshalb verstößt beides gegen unsere Richtlinien.







