Always a quick response and fast resolution of any problems. They don't leave you hanging or wondering what's going on.
Wir überprüfen keine spezifischen Behauptungen, da die Meinungen der Bewerter ihre eigenen sind. Wir können Bewertungen jedoch als „verifiziert” kennzeichnen, wenn wir bestätigen können, dass eine geschäftliche Interaktion stattgefunden hat. Mehr erfahren
Um die Integrität unseres Portals zu schützen, überprüft unsere automatisierte Software alle Bewertungen – unabhängig davon, ob sie verifiziert sind oder nicht – rund um die Uhr. Diese Technologie identifiziert und entfernt Inhalte, die gegen unsere Richtlinien verstoßen, wie zum Beispiel Bewertungen, die nicht auf einer wirklichen Erfahrungen basieren. Uns ist bewusst, dass wir möglicherweise nicht alles erfassen, doch Sie können uns jederzeit problematische Inhalte melden, die wir Ihrer Meinung nach übersehen haben. Mehr erfahren
Das sagen Bewerter
Recently moved hosting to ecohosting.co.uk. It's been a smooth, easy transition and when I've needed support it's been there - quickly, friendly and effectively. So far so good, early days but... Mehr ansehen
Very helpful and responsive. A client of mine had their email to my business account with Ecohosting bounce back to them with an error message. Ecohosting investigated and were able to determine quick... Mehr ansehen
The Ecohosting team always respond to Tickets promptly. They are courteous and helpful even if some of the questions asked are due to user ignorance. They put in much work to help recover from a rec... Mehr ansehen
Unternehmensdetails
Informationen, die aus verschiedenen externen Quellen stammen
Our web hosting packages offer an incredible array of features, including but not limited to super fast SSDs, scalable email accounts, web builders, Let's Encrypt SSL Certificates, WordPress Hosting with E-Commerce, Spam Experts, 2FA, switchable PHP, automatic back ups and restoration options, softaculous one click installs and of course awesome support comes as standard. Our data centre is run using 100% Renewable Energy. All reviews shown are customers that have taken time to leave a review of their own accord and not because of an email prompt from us.
Kontaktinformationen
Falcon Drive, CF10 4RU, Cardiff, Vereinigtes Königreich
- 02920003338
- feedback@ecohosting.co.uk
- ecohosting.co.uk
Keine aktuellen Aufzeichnungen über Bewertungseinladungen
Dieses Unternehmen hat Kunden in letzter Zeit nicht zur Bewertungsabgabe eingeladen, daher sind die Bewertungen möglicherweise nicht repräsentativ.
Hat keine negativen Bewertungen beantwortet
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Erfahren Sie, woher die Bewertungen stammen und wie sie ausgewertet und moderiert werden.
Great Tech Support
Ecohosting have been fantastically supportive in my recent migration of a WordPress site onto their servers. Great job everyone!
Transferring a domain made easy
I was transferring a domain from another provider (set up by someone else) and the instructions from the other provider weren't clear, so I asked Ecohosting and they were very helpful and quick to sort it out for me. I've used Ecohosting for domain registrations for many years and always pleased with the service.
Better than established big names!!
I was looking for a new domain host as the big names have been hiking their prices to the point that owning a couple of domain names makes a significant dent in the wallet!!
Ecohosting offer a rate which certainly deserves more than a passing look! A seemless transfer process with excellent customer support when needed.
EcoHostings domain and Support
recently bought into EcoHostings domain & email service. Very friendly and helpful over the phone, assisting with which package would be best for my needs. And good support in sorting out snagging issues (due to my lack of knowledge) which was quickly resolved.
Worth Sticking With
I've stuck with ecohosting for some years because of their excellent customer support, features and uptime. I only run a couple of sites but it's surprising how often I've had to call on them for a little help. They understand (and tolerate with great kindness) people like me who know how to use their site but are clueless about what happens under the lid. Oh, and the price is very competitive.
No issues at all using EcoHosting
No issues at all using EcoHosting. Any issues and I can just raise a case and the support team get back to me fairly quickly
I have been with Ecohosting since their…
I have been with Ecohosting since their inception. It has always been a friendly and concientious service. They deal with things quickly. Sad to say I was with other providers who held your domain hostage or increased prices beyond reasonable. Ecohosting lets me have a few websites visible for a reasonable monthly fee. I like them.
I have recently moved to Eco Hosting…
I have recently moved to Eco Hosting from my previous provider for both hosting and domain name registration.
Pricing is good, the moving of the account was handled speedily, and the support so far with any questions which have come up has been excellent.
All positives here!
I have had to make a couple of queries both before and after purchasing a hosting package. I am a returning/existing client. My questions were answered quickly, politely and understandably. As a result I feel confident that future queries will be handled equally well, and this is important to me because although I am not entirely inexperienced, I’m certainly no expert and have (and will) possibly need guidance moving forward. I’m confident that EcoHosting will continue to be excellent.
Eco in nature but big in support
I’ve had various accounts and services with eco hosting for some time and I decided to move some domains from one of the leading service providers to eco hosting to consolidate
I had some technical issues with domain being transferred and needed help. The service from the previous provider was terrible - drawn out, slow to respond to tickets and in general, just not great
Eco hosting on the other hand were amazing. They have been before - friendly, patient, happy to help and just keen to help me resolve my issues and get me to where I want
I couldn’t praise them any more - def one of my fave providers
Great support!
Excellent support, good products and pricing. Rapid and helpful responses to problems and queries. Today, helped resolve a self-inflicted issue with good grace and quickly.
No messing about!
No messing about - problem sorted in the prompt and professional way that Ecohosting always deal with issues.
Not the company they used to be
The level of customer support has dramatically declined. Takes ages for them to respond to support tickets. Currently have an issue with SSL certificates not updating automatically. It's already taken nearly 2 hours and I still haven't had a response.
I would note that they used to be very good with their customer support, but since Hostpresto took over, they have been awful!
professional response to a billing issue
The response to a support ticket was informative and helpful. Whilst the issue was my fault they supplied the required information so that I could rectify it all without passing judgement on my competence.
Prompt Resolution
I had an issue that needed customer service intervention in between the Christmas and New Year festive period. I reached out and was pleasantly surprised at the speed of response as it's a time most people have light teams working. The representative was also able to provide a resolution.
Too many unresolved issues after HostPresto took over
Since Ecohosting have been bought by Host Presto, I have had numerous issues with my account and the support has gone completely down hill. Tickets get lost or ignored. I have been three days with no response. The domain renewal is a nightmare as they changed domain provider and don't automatically update the provider with old domains. Performance is not great. Sadly not the company they used to be.
Easy for first time user
As a first time user of anything to do with obtaining a domain name and hosting a website, I found the whole experience seamless and easy to follow.
Excellent value, extraordinary support
Excellent value, but truly extraordinary technical support. I transferred in a domain from another host, and asked for two mailboxes to be migrated in, and it was all done and dusted so quickly that I could barely keep up. Seamless efficiency. Never had an online service this good before.
Very impressed
After my previous supplier announced it was being taken over [again], I decided it was time to look elsewhere. I'm now using Eco Hosting for domains, web hosting and email and I've been very impressed. A faultless changeover, attractive pricing, excellent system performance and prompt/knowledgable support. Highly recommended.
Very impressed with this eco minded hosting service
Firstly the carbon-neutral ethos of EcoHosting sets them apart.
Secondly their support responsiveness both pre-sale and during setup was first class. I have run an IT support business in the past so know how hard they work to achieve this; not just in effectiveness but in attitude and culture.
Thirdly, the performance of the hosted site exceeds expectation.
And finally I think the hosting package we used on this site is exceptional value for money.
So funktioniert Trustpilot
Auf Trustpilot hat jeder die Möglichkeit, Bewertungen abzugeben. Der Verfasser einer Bewertung kann diese jederzeit bearbeiten oder löschen, und die Bewertungen werden angezeigt, solange der jeweilige Nutzer-Account aktiv ist.
Unternehmen können über automatische Einladungen zur Bewertungsabgabe einladen. Diese Bewertungen werden mit dem Hinweis „verifiziert“ versehen, um darauf hinzuweisen, dass es sich um echte Erfahrungen handelt.
Erfahren Sie mehr über die verschiedenen Arten von Bewertungen.
Zum Schutz unseres Portals setzen wir auf eine Kombination aus spezialisierten Mitarbeitern und cleveren Technologien. Erfahren Sie, wie wir gefälschte Bewertungen bekämpfen.
Erfahren Sie mehr darüber, wie Bewertungen auf Trustpilot gehandhabt werden.
Hier finden Sie 8 Tipps für das Schreiben von Bewertungen.
Die Verifizierung hilft sicherzustellen, dass es sich bei den Bewertungen, die Sie auf Trustpilot lesen, um Bewertungen von echten Menschen handelt.
Anreize für das Schreiben von Bewertungen anzubieten oder selektiv zur Bewertungsabgabe einzuladen, kann den TrustScore verfälschen. Deshalb verstößt beides gegen unsere Richtlinien.







