EasyPay Finance Bewertungen 198

TrustScore 1.5 von 5

1.5

Wir überprüfen keine spezifischen Behauptungen, da die Meinungen der Bewerter ihre eigenen sind. Wir können Bewertungen jedoch als „verifiziert” kennzeichnen, wenn wir bestätigen können, dass eine geschäftliche Interaktion stattgefunden hat. Mehr erfahren

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Das sagen Bewerter

Bewertet mit 1 von 5 Sternen

Meineke hooked me up with this delightful loan. Then promptly ruined my car. I have argued for two days about missing the end of cap. I spread the final payment o er 3 forms of payment. They stated m... Mehr ansehen

Bewertet mit 1 von 5 Sternen

Do not use easypay. Scheisty scammers. They take payments without authorization, regardless of whether or not auto pay is enabled. Their website's English needs review, and half the links don't work.... Mehr ansehen

Unternehmen hat geantwortet

Bewertet mit 1 von 5 Sternen

Pretty much the same as everyone else, dont use or trust them. Such a slap to the face when your half way done paying it off then go back to the original pricing of what you originally started paying... Mehr ansehen

Unternehmen hat geantwortet

Bewertet mit 1 von 5 Sternen

I paid off my loan already (and on time to prevent the interest). I called and confirmed that it was paid off, though the website still shows a balance two months later. The representative told me no... Mehr ansehen

Unternehmen hat geantwortet

Unternehmensdetails

  1. Geld & Versicherung

Vom Unternehmen geschrieben

EasyPay is dedicated to offering simple, transparent consumer finance options that grow small to medium businesses and enrich the lives of customers with good to no credit. Our core principles of exceptional customer and merchant service ensure an outstanding repeat customer experience and as a result, the long term financial health of our business partners.


Kontaktinformationen

1.5

Ungenügend

TrustScore 1.5 von 5

198 Bewertungen

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Bewertet mit 1 von 5 Sternen

About to pay off the loan

About to pay off the loan. The autopayment was more than what my current balance today is, wanted to pay off today and cancel the autopayment. Talked to Diana today at the company and apparently this was rocket science and the representative was going around in circles with me. INSISTED that I pay over the phone, even though I didn't want to, then told me she cancelled the autopayment, which was not true (probably something to say to shut me up). I tried to cancel the autopayment online and I kept getting error messages. Who knows if my payment will go through and I will probably get double charged! I'd hate to actually talk to someone again on the phone. AVOID predatory loans like this at all costs. I made a dumb mistake and was vulnerable and they take advantage of it. They will get what is coming to them, I know it. Enjoy my money you sharks!

15. August 2023
Bewertung ohne vorherige Einladung
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Antwort von EasyPay Finance

We're sorry for the frustration this has caused. We want to go over your agreement and account with you. Please contact us at (866) 438-8372 or email us at CustomerService@EasyPayFinance.com

Bewertet mit 1 von 5 Sternen

I would give a negative star if i…

I would give a negative star if i could. I was in need of 4 new tires. the tire company i went to recommended EasyPay as an option for me to finance them as $848.11 was a lot to pay for me as a single parent of 2.
I signed up for this back in Feb 2023. I had no idea it was at 199% interest. I just called them last month to see how many payments I had left as I knew I was close to being done... To my surprise I was told I had until Feb next year and that to date I had paid $753.24 but I still owed over $1200. I was shocked so I asked to speak to a manager. He proceeded to tell me it is in plain site of all the terms. I told him I do NOT recall seeing 199% interest. He said it was on page 3 of the contract I signed. I requested a copy of that to be sent and still have not received it. I even asked the manager how could this even be legal? He had a smart comment to make and then when asked if he would be happy if his wife or daughter would have used them and his response was "they would have read the fine print".. !! Wow! I believe what they are doing is called loansharking (and is that not illegal)? I will be pursing further. There are better options out there for sure.. Stay away - BEWARE!!

23. Februar 2023
Bewertung ohne vorherige Einladung
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Antwort von EasyPay Finance

We're sorry for the frustration this has caused. We want to go over your agreement and account with you. Please contact us at (866) 438-8372 or email us at CustomerService@EasyPayFinance.com

Bewertet mit 5 von 5 Sternen

Easy!

Easy to get a loan for my new tires. Customer service was also very helpful.

20. Juli 2023
Bewertung ohne vorherige Einladung
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Antwort von EasyPay Finance

Thank you for sharing you expierence you have had with us in this review. We appreciate the comments and feedback on how your service was.

Bewertet mit 5 von 5 Sternen

I have used the Easypay services over 5…

I have used the Easypay services over 5 times and still counting! The service and the representatives are always THE BEST EVERYTIME!!!🤗

22. Juli 2023
Bewertung ohne vorherige Einladung
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Antwort von EasyPay Finance

Vera, thank you for this review and for being a loyal customer and part of the EasyPay family. We look forward to being there if you need us in the future.

Bewertet mit 5 von 5 Sternen

my car

this not my first time using easy pay finance, to fix my 2014 Hyundai. I choose the company that work with easy pay. so far it's been great. I get the work done, sign all paper from my phone. it's a breeze. if I have a problem I just call them. customer service, never a long wait time, they answer my question. I get my approval right to my phone. and smooth sailing from there. go the mechanic and they do the rest. Boom done happy camper. easy pay finance two thumbs up. thank you.

22. Juli 2023
Bewertung ohne vorherige Einladung
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Antwort von EasyPay Finance

Marcia, thank you for being pary of EasyPay. We greatly appreciate you sharing you exipernece and for providing such good feedback. Thank you again and we look forward to being there for you in the future!

Bewertet mit 1 von 5 Sternen

Interest rates are way to high

Interest rates are way to high, they have been taking the money out of my account every 2 weeks, and my payoff amount is the same as the amount i started with. Don't do it.

26. Juli 2023
Bewertung ohne vorherige Einladung
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Antwort von EasyPay Finance

We're sorry for the frustration this has caused. We want to go over your agreement and account with you. Please contact us at (866) 438-8372 or email us at CustomerService@EasyPayFinance.com

Bewertet mit 1 von 5 Sternen

Genuinely, pure evil company

The interest is absolutely awful, and in several states it's illegal. But they still offer their predatory loans in states where predatory lending is illegal by using a bank called TAB Bank, which is appearently a loophole that allows them to charge exorbitant interest even in states where it's rightfully considered a crime. Charging over 150% in interest is insane. Especially when they use auto repairs and tire shops as bait, something that people depend on to be able to make it to work to pay their bills and support their families.

The lady on the phone that handled my application said it was 119 per month, so you can imagine my surprise when I saw 119 coming out every 2 weeks, and after digging through the multiple confirmation emails that they send upon approval, I found buried in one of the emails, in small print, where it said that the payments were bi-weekly. So I have no legal ground to stand on. $119 times 12 months is $1,428. That's $1,428 I wasn't factoring into my decision to use their "loan service". And now I'm stuck making outrageous, financially crippling payments. Nearly 8 months in, and my payoff amount is still more than 70% of just the cost of the product I purchased. They made sure to get all of their interest up front to ensure the cost of paying off early is too high, right up until the very end of the loan. A person's financial survival should not depend on reading the fine print. A company should not be able to charge 150% interest, literally thousands of dollars over the price of the product I purchased, and simply shrug saying I should have dug deeper into their misleading and intentionally obscured email disclaimers. That is why predatory lending is illegal. Yet, these evil people find loopholes so they can continue robbing from those who have the least to spare.

These people are truly evil. Actual psychopaths without any capability of empathy or remorse for their preying on people through deceitful tactics and outright lies. The fact that National Tire and Battery recommended Easypay to me so that I could purchase name brand tires over the tires I had picked out, which were in my budget, is sickening. These people should be imprisoned for the financial hardships they inflict on their victims. Everyone from the psychopaths running the company, right down the customer service reps that sit there in front of their computer while watching thousands of accounts come across their screen, thousands of people being robbed, and pretending not to notice while they collect their paycheck.

Easypay finance, and every company like them should be made illegal in all 50 states, and the loopholes they use to get around regulations should be closed. The amount of suffering caused by a single company like this is truly staggering.

No matter how badly you need what you're considering financing with Easypay Finance, it is not worth the cost. The real cost. No matter what they tell you up front, you will regret it in the end.

Edit 8-28-23:
I just saw Easy Pay Finance responded to my review. So I emailed them saying I saw they asked that I contact them. And this was their response:

"Thank you for your email.
I understand your frustration & apologize you feel this way about EasyPay Finance. The terms of the contract were presented upfront prior to signing and we can not waive the interest on the account. You have an estimated 4 payments left on your account."

Clearly they didn't read my review. First of all, I didn't ask them to waive the interest. I was stating that it's grotesque that they charge over 150% interest. It's predatory lending by sick individuals who are happy to prey on people with little money to spare. Second, no, I was not presented with the terms up front. The person I spoke to on the phone said it was a monthly payment. Yes, one out of the many confirmation emails that were sent did say it's biweekly, at the very bottom of the email. So, are they technically, or at least legally, correct? Yes. It's still predatory. It's still vile. It's still evil.

Please, if you're reading this considering a predatory loan from Easy Pay Finance, please, please find another way. When you're out of options this may seem like a lifeline, but it will cause you far more difficulty than your current situation.

20. Juli 2023
Bewertung ohne vorherige Einladung
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Antwort von EasyPay Finance

We're sorry for the frustration you may be feeling. We want to go over your agreement and account with you. Please contact us at (866) 438-8372 or email us at CustomerService@EasyPayFinance.com

Bewertet mit 1 von 5 Sternen

Not happy with the experience

Not happy with the experience. The approve you with the agreement of 24 payments over the course of one year. I chose to pay once a month. They charged me 150% interest on a 1-year loan on my car repairs. My account balance keeps increasing. I did report them to the BBB. I'm only paying those 12 payments of the combined amount. After that, I am done. They are reporting on my credit report that I am late 60 days. How about being honest and not charging 150% interest rates.

23. Februar 2023
Bewertung ohne vorherige Einladung
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Antwort von EasyPay Finance

We apologize for any dissatisfaction you experienced with our loan services. We understand your concerns about the interest rates and reporting on your credit. We take your feedback seriously and are committed to addressing the issues. Please reach out to us directly to discuss your concerns at (866) 438-8372 or email us at CustomerService@EasyPayFinance.

Bewertet mit 1 von 5 Sternen

Do not use EasyPay

We made 6 payments and also had it down to 800 dollars and then went back up to 1700 dollars.So basically started over again. This really pisses me off. Once the loan is pay off I’m never going to use them again.

16. Juli 2023
Bewertung ohne vorherige Einladung
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Antwort von EasyPay Finance

We appreciate your feedback regarding your recent experience with our loan services. We apologize for any concerns this may have caused. We take your concerns seriously and would like to work through this with you. Please reach out to us directly to discuss your concerns at (866) 438-8372 or email us at CustomerService@EasyPayFinance.

Bewertet mit 5 von 5 Sternen

Very trustworthy and professional

Very trustworthy and professional. I am applying for my third loan due to the breakdown of my car. It feels great to know you can get help when standing in front of the mechanic with a puzzled look on your face. No interest for 3 months. Thank you Easy Pay.

1. Juli 2023
Bewertung ohne vorherige Einladung
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Antwort von EasyPay Finance

Deidra, thank you for sharing your expierence you have had with us. It is our goal to be there to help assist you when needed. We thank you for your business.

Bewertet mit 5 von 5 Sternen

Carlos Is Wonderful

My representative Carlos is Truly A Menu Of Kindness . Karlos Did a Spectacular, Magnificent job helping me understand my contract with Midas, Karlos is patient, and took time to help me understand the calculations and reasons for my balance. He even took the time to inform me about my eligibility for another loan which I sincerely I appreciate . Because of Carlos I have a better understanding of my financial contract , how soon I can pay it off, and how the interest rate works. Please bless Karlos with a week off from work, or a week of Courtesy Lunches. God Bless You Carlos I appreciate being an Easy Pay Financial Customer.

19. Juni 2023
Bewertung ohne vorherige Einladung
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Antwort von EasyPay Finance

Thank you for your kind words about Carlos. We appreciate your feedback and are glad he provided spectacular assistance in understanding your agreement. Thank you for being a valued customer of EasyPay Financial.

Bewertet mit 4 von 5 Sternen

I mostly have excellent experience when…

I mostly have excellent experience when i need up. but some times. some workers act like they are rushing you to get off the phone.

29. Mai 2023
Bewertung ohne vorherige Einladung
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Antwort von EasyPay Finance

Shawn, thank you for your feedback. We apologize for any instances where our representatives seemed rushed. We appreciate your input and will address this with our team to ensure better service. Your satisfaction is important to us, and we value your continued support.

Bewertet mit 1 von 5 Sternen

Something don’t seem right I’ve made 3…

Something don’t seem right I’ve made 3 payments and 2 out of 3 payments were returned. All 3 banks don’t see the payment being pulled through. Customer service don’t tell me why. Something is fishy!

16. Juni 2023
Bewertung ohne vorherige Einladung
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Antwort von EasyPay Finance

Thank you for bringing this matter to our attention. We apologize for any inconvenience you may have experienced regarding the returned payments. We understand your concern, and we are committed to resolving this issue promptly. Please reach out to us directly to discuss your concerns at (866) 438-8372 or email us at CustomerService@EasyPayFinance.

Thank you for your patience and understanding.

Bewertet mit 1 von 5 Sternen

Think long and hard before you use this company!!

I am so disappointed I don't know what to do!! I've been crying because ever since I used this company my credit has taken a major hit!!! It all started with one trip to Meineke for an oil change! I should have really gone and done business somewhere else with honest people! I am a single mom and really thought I was being helped and not taken advantage of! I'm back at square one. The 164% interest rate is off the chain! & I believe there may be more hidden fees as well! I just recently made a payment and it doesn't really seem like my balance is budging. I will never use this company again for sure!

10. Juni 2023
Bewertung ohne vorherige Einladung
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Antwort von EasyPay Finance

We're truly sorry to hear about your experience, and we understand your frustration. We strive to provide excellent service to all our customers, and we apologize if we fell short of your expectations. We appreciate your feedback and will use it to improve our services. Please reach out to us directly to discuss your concerns at (866) 438-8372 or email us at CustomerService@EasyPayFinance.

Bewertet mit 5 von 5 Sternen

The transaction was very quick

The transaction was very quick. I like the fact that they gave me a month before the first payment was due. I would recommend this company.

25. Mai 2023
Bewertung ohne vorherige Einladung
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Antwort von EasyPay Finance

Thank you, Tracy, for your positive review! We're happy to hear that your transaction was quick and that you appreciated the flexibility of having a month before the first payment was due. We strive to provide convenient and efficient service to our customers, and your recommendation means a lot to us. If you have any further feedback or need assistance in the future, please don't hesitate to reach out.

Bewertet mit 5 von 5 Sternen

Great customer service, but not recommended for long term loans!

Alberto worked with me to catch up on payments to make the 90-day cutoff, and was amazing every step of the way.
The interest rates are insane so I don't recommend planning on using it for anything you can't pay in 90 days to avoid the interest.
But the customer service is very communicative and helpful.

9. Juni 2023
Bewertung ohne vorherige Einladung
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Antwort von EasyPay Finance

Thank you for your review, Alberto! We're glad our team member was amazing in assisting you where you needed it. It is our goal to provide high-level customer service.

Bewertet mit 4 von 5 Sternen

EasyPay Finance Is Very Pleasant To Work With

EasyPay Finance is a very pleasant company to work with. They have great customer service, are very professional and cares about their clients.
I gave them 4 Stars instead of 5, because their interest rates can be quite high, as high as 199%, if you have a low credit score. However I recommend them, because of they will work with you to get the best payment schedule on the loan.

8. Mai 2023
Bewertung ohne vorherige Einladung
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Antwort von EasyPay Finance

Thank you for your feedback and for acknowledging the positive aspects of your experience with EasyPay Finance. We appreciate your kind words about our excellent customer service and professionalism. We strive to provide a pleasant and supportive environment for our clients.

We value your recommendation and are grateful for your feedback. We will continue to strive for excellence in all aspects of our services. If you have any further questions or require any assistance, please don't hesitate to reach out to us. Thank you for choosing EasyPay Finance.

Bewertet mit 5 von 5 Sternen

Fast and quick decision

Fast and quick decision. Application process easy.

9. Mai 2023
Bewertung ohne vorherige Einladung
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Antwort von EasyPay Finance

Thank you so much for sharing your positive feedback! We're happy to hear that you found our process to be quick and expedient. Providing efficient service is one of our top priorities, and we're glad that we were able to meet your expectations. We appreciate your support and look forward to serving you again!

Bewertet mit 5 von 5 Sternen

This was a quick and expedient…

This was a quick and expedient process!!!

4. Mai 2023
Bewertung ohne vorherige Einladung
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Antwort von EasyPay Finance

Thank you so much for your kind words and positive feedback! We're thrilled to hear that you found our process to be quick and expedient. Providing efficient service is one of our top priorities, and we're glad that we were able to meet your expectations. We appreciate your support and look forward to serving you again!

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