Easyframe Bewertungen 1’149

TrustScore 4.5 von 5

4.7

Wir überprüfen keine spezifischen Behauptungen, da die Meinungen der Bewerter ihre eigenen sind. Wir können Bewertungen jedoch als „verifiziert” kennzeichnen, wenn wir bestätigen können, dass eine geschäftliche Interaktion stattgefunden hat. Mehr erfahren

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Das sagen Bewerter

Bewertet mit 5 von 5 Sternen

Brilliant company to deal with. My picture frame was delivered on time and perfectly wrapped and it arrived in perfect condition. I will use this company in future. Many thanks. Ken

Bewertet mit 5 von 5 Sternen

Shop with them regularly, live in the Scottish Highlands and the turnover time is always super quick. Any size discrepancies have always been my fault (!) they are accurate to the millimetre and perfe... Mehr ansehen

Bewertet mit 5 von 5 Sternen

I can't rate this company enough, the frames I ordered are utterly fantastic, really well made, fit perfectly and exceed my expectations. They are a cost effective way of bringing art to life for your... Mehr ansehen

Bewertet mit 5 von 5 Sternen

Easyframe offers a brilliant service. Loads of choice, good quality frames, well priced, well packaged and speedy delivery. The only issues I had were of my own making when I didn't measure correc... Mehr ansehen

Unternehmen hat geantwortet

Unternehmensdetails

  1. Bilderrahmengeschäft

Vom Unternehmen geschrieben

The UK's leading supplier of quality wood and aluminium picture frames. Easyframe - for all your picture framing requirements. Visit us online for our custom picture framing service. Based in Bedford, England.


Kontaktinformationen

4.7

Hervorragend

TrustScore 4.5 von 5

1149 Bewertungen

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Hat 100 % seiner negativen Bewertungen beantwortet

Antwortet meist innerhalb von 24 Std.

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Unternehmen auf Trustpilot dürfen keine finanziellen oder anderweitigen Anreize oder Gegenleistungen für das Verbergen von Bewertungen anbieten. Bewertungen spiegeln die Meinung einzelner Nutzer wider und nicht die von Trustpilot. Mehr erfahren

Bewertet mit 5 von 5 Sternen

Astonishingly good service for…

Astonishingly good service for custom-sized frame - exactly as described, very well packed and promptly dispatched. Many thanks!

7. Januar 2025
Bewertung ohne vorherige Einladung
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Antwort von Easyframe

Appreciate the review Paul. It is great to hear that you are pleased with your order.

Regards

Nick

Bewertet mit 5 von 5 Sternen

Great frames

I got custom made frames for canvases I painted and they look great. Arrived quickly and really good quality. The Velcro stickers to stick the canvas to frame are a great bonus.

7. Januar 2025
Bewertung ohne vorherige Einladung
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Antwort von Easyframe

I hope your canvases look great in their frames. Thanks for the review.

Regards

Nick

Bewertet mit 5 von 5 Sternen

Very efficient service.

Good range of frames. Very efficient service. Quick turn around.

6. Januar 2025
Bewertung ohne vorherige Einladung
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Antwort von Easyframe

Thank you Graham for the review. It's nice to hear that you thought the service offered is efficent.

Regards

Nick

Bewertet mit 5 von 5 Sternen

Easyframe are an excellent firm

Easyframe are an excellent firm, with great customer service
I wanted a float frame for a canvas, they give you really good instructions on how to measure for the frame you need
Ordering was quick and simple and the frame arrived really quickly and very well packed. It was also very well made. I had seen some plastic frames in Hobbycraft which are in a similar price range. However the easyframe product is in a different league
I had to contact the firm, to rectify a mistake, which was totally my fault and they dealt with it brilliantly, thank you Rob and Kerry
A super firm, I would highly recommend to anyone

2. Januar 2025
Bewertung ohne vorherige Einladung
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Antwort von Easyframe

Thank you for the lovely review, it is appreciated. It is lovely to hear that you like the product we supplied you. I will pass on your thanks to my brother and sister who got things sorted for you.

Regards

Nick

Bewertet mit 4 von 5 Sternen

Looks ok

After two previous disasters from Amazon went for slightly more expensive made to measure frame . On ordering on 19/12 it said wouldn't be processed til 4/1. Not a problem but then it arrived 24/12 and very pleased with it . The basic frame thickness is perhaps little thin but looks ok

24. Dezember 2024
Bewertung ohne vorherige Einladung
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Antwort von Easyframe

It is nice to hear that your frame arrived quickwer than expected. Thanks for the feedback.

Regards

Nick

Bewertet mit 5 von 5 Sternen

Super fast turnaround despite it being…

Super fast turnaround despite it being Christmas week!
Great quality fame and it came with hanging bits and bobs, which I didn't expect!

20. Dezember 2024
Bewertung ohne vorherige Einladung
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Antwort von Easyframe

Thank you for taking the time to leave a review. It is good to hear that your frame arrived in time for christmas. It was a very busy week.

Thanks

Nick

Bewertet mit 1 von 5 Sternen

Sheer disappointment

Ordered mounts exceeding £90 in total. Bottom and upper mounts completely unattached. Made a complaint weeks ago and yet to receive a response. Thought it was a one off and ordered more mounts. Not only are 4 of 6 mounts ordered the 2nd time are barely hanging on to each other, to top it off NONE of the 6 mounts have the bottom and top mounts aligned properly not a single one is usable.
I appreciate that it's a busy time of the year but this is extremely disappointing as they were also supposed to be christmas gifts for loved ones!!! Order number 20241216124

19. Dezember 2024
Bewertung ohne vorherige Einladung
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Antwort von Easyframe

Apologies for your disappointment with these mounts.
As advised there should be a simple resolution as the two layers are held together with repostionable double sided tape.
However, we agreed to refund the mounts in full due to your disappointment.
Best Wishes

Bewertet mit 5 von 5 Sternen

Excellent

I have ordered from this company for many years and they have always been excellent. This year they really excelled with fastness and efficiency in providing their service. Great frame and mount and delivered in time to make my Christmas. Wonderful Thank you.

19. Dezember 2024
Bewertung ohne vorherige Einladung
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Antwort von Easyframe

It is lovely to get feedback from a returning customer. It is great that you got your frame in time for christmas. Appreciate the review.

Regards

Nick

Bewertet mit 5 von 5 Sternen

Silver foil custom picture frame and mount

Ordered a silver foil custom picture frame with mount. Absolutely brilliant service from start to end. Easy ordering process, allows you to upload an image so you can visualize how your finished work will look. Good delivery timescales. The product was of a really high quality. The frame corners were precisely cut and all the elements were perfect. Made it easy to install my bead embroidery with the use of the self adhesive board.

19. Dezember 2024
Bewertung ohne vorherige Einladung
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Antwort von Easyframe

Thank you very much for the lovely review. I hope your embroidery looks great all framed up.

Regards

Nick

Bewertet mit 2 von 5 Sternen

Poor quality

Delivered on time but the quality of the frame itself is poor. Too expensive for this quality, could get the same frame from ikea for half the price. Very disappointed

18. Dezember 2024
Bewertung ohne vorherige Einladung
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Antwort von Easyframe

Apologies for your disappointment with the custom picture frame you ordered. I have just emailed you to arrange collection of the goods so I can get it returned for a full refund.

Bewertet mit 1 von 5 Sternen

Sent to Completely wrong address as for…

Sent to Completely wrong address as for some reason they decided to not use my delivery address or billing address I have when placing my order so it was sent to someone else. I had to knock on strangers houses with the same house number hoping they had my parcel

18. Dezember 2024
Bewertung ohne vorherige Einladung
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Antwort von Easyframe

HI Jordan

Thanks for your email and I am very sorry for the delivery issues.

However, your review contains information that is factually incorrect. You provided an incorrect postcode when you placed the order which resulted in the parcel being delivered incorrectly.

Again, I am very sorry your parcel wasn't delivered to the address you intended it to be delivered to, but this is entirely your fault for providing the wrong postcode.

Best wishes.

Bewertet mit 5 von 5 Sternen

Really good

Really good. Very happy with the quality and price. Arrived quickly. Good communication from company about when to expect it.
Very happy. Would recommend

12. Dezember 2024
Bewertung ohne vorherige Einladung
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Antwort von Easyframe

Thank you Andrew for taking the time to leave a review. It is great to hear you would recommend EasyFrame.

Regards

Nick

Bewertet mit 5 von 5 Sternen

Excellent

Excellent. Made ordering the perfect frame and mount very easy, just by knowing the size of the print. Full choice of frames and different coloured mounts. Fully recommend.

12. Dezember 2024
Bewertung ohne vorherige Einladung
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Antwort von Easyframe

It is great to hear that you would recommend our services to other. Appreciate the review.

Thanks

Nick

Bewertet mit 5 von 5 Sternen

Everything was excellent

Everything was excellent: choice of frames, guidance provided on website, delivery of samples, speed of processing my order, communication regarding processing and delivery updates. Have just unwrapped the frames and mitred corners are spot on. Very pleased and will be using Easyframe for all frames from now on.

11. Dezember 2024
Bewertung ohne vorherige Einladung
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Antwort von Easyframe

Thanks for the review Nigel, much appreciated. It is lovely to hear that you will be using our services moving forward.

Regards

Nick

Bewertet mit 5 von 5 Sternen

First time I have used Easy Frame…

First time I have used Easy Frame company ,100% pleased with result , having the frame made to our size, delivery , every thing was seamless including information , price was excellent, will use again for sure. Thank you Easy frame ,it looks great with print now on wall. FC😎

5. Dezember 2024
Bewertung ohne vorherige Einladung
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Antwort von Easyframe

It is great to hear that your framed picture looks good on the wall. It is always good to hear from a satisfied customer. Appreciate the review.

Regards

Nick

Bewertet mit 5 von 5 Sternen

Fantastic company

Fantastic company! I needed 10 pics framing and hadn't used an online co before so called for some guidance before I ordered. Such a lovely helpful lady guided me through the ordering process and I ordered frames perfectly sized to the millimetre. Huge choice of frames, mounting board, glass etc and such an easy website to use. Order arrived quickly, really well packaged, all products top quality. Don't hesitate to use this lovely (family?) firm, honestly excellent from start to finish.

29. November 2024
Bewertung ohne vorherige Einladung
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Antwort von Easyframe

We are indeed a family run business, with many family members working here. I will pass on your feedback to my sister whou helped you. Appreciate the review.

Regards

Nick

Bewertet mit 5 von 5 Sternen

Great frames and great customer service

Really good framing service, with speedy delivery and excellent customer service.

1. November 2024
Bewertung ohne vorherige Einladung
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Antwort von Easyframe

Appreciate you taking the time to leave a review. It is great to hear that you found the service we offer really good.

Regards

Nick

Bewertet mit 5 von 5 Sternen

Highly recommend Easyframe!

Highly recommend Easyframe!

I bought three frames from Easyframe and found the website very easy to use. The frames came within a week. They're good quality, and looked exactly like the photos. I needed an extra hook for one of the frames and got in touch via the order confirmation. Rob got back within a couple of hours to say he'd put one in the post. It's a lovely feeling to know that there are helpful actual people at the end of an email to resolve issues.
I will definitely be returning to Easyframe!

29. November 2024
Bewertung ohne vorherige Einladung
Easyframe-Logo

Antwort von Easyframe

Thank you for the lovely review. I am glad we sorted the extra hook and that you found us helpful.

Regards

Nick

Bewertet mit 5 von 5 Sternen

Amazing service

Amazing service. So many options for colours and sizes. Very fast delivery which was so well packaged and protected. Very Very happy with this.

18. November 2024
Bewertung ohne vorherige Einladung
Easyframe-Logo

Antwort von Easyframe

Thank you Paul for the review. I get the feeling that you were very happy with your purchase :) We aim to please.

Regards

Nick

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