Easyframe Bewertungen 1’149

TrustScore 4.5 von 5

4.7

Wir überprüfen keine spezifischen Behauptungen, da die Meinungen der Bewerter ihre eigenen sind. Wir können Bewertungen jedoch als „verifiziert” kennzeichnen, wenn wir bestätigen können, dass eine geschäftliche Interaktion stattgefunden hat. Mehr erfahren

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Das sagen Bewerter

Bewertet mit 5 von 5 Sternen

Brilliant company to deal with. My picture frame was delivered on time and perfectly wrapped and it arrived in perfect condition. I will use this company in future. Many thanks. Ken

Bewertet mit 5 von 5 Sternen

Shop with them regularly, live in the Scottish Highlands and the turnover time is always super quick. Any size discrepancies have always been my fault (!) they are accurate to the millimetre and perfe... Mehr ansehen

Bewertet mit 5 von 5 Sternen

I can't rate this company enough, the frames I ordered are utterly fantastic, really well made, fit perfectly and exceed my expectations. They are a cost effective way of bringing art to life for your... Mehr ansehen

Bewertet mit 5 von 5 Sternen

Easyframe offers a brilliant service. Loads of choice, good quality frames, well priced, well packaged and speedy delivery. The only issues I had were of my own making when I didn't measure correc... Mehr ansehen

Unternehmen hat geantwortet

Unternehmensdetails

  1. Bilderrahmengeschäft

Vom Unternehmen geschrieben

The UK's leading supplier of quality wood and aluminium picture frames. Easyframe - for all your picture framing requirements. Visit us online for our custom picture framing service. Based in Bedford, England.


Kontaktinformationen

4.7

Hervorragend

TrustScore 4.5 von 5

1149 Bewertungen

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Bewertet mit 5 von 5 Sternen

Great frame, great price, great service!

So easy to choose a frame to suit the picture. Delighted with the frame which arrived so quickly, amazing value and service.

15. November 2024
Bewertung ohne vorherige Einladung
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Antwort von Easyframe

Appreciate you taking the time to leave a review> it is always good to hear from a happy customer. I hope whatever you framed lokks good on the wall.

Regards

Nick

Bewertet mit 1 von 5 Sternen

Absolutely awful

Absolutely awful. Ordered upgraded Perspex which was incorrectly supplied. Was 1cm out at the top and the bottom therefore didn’t fit the frame. I sent photos as proof to which they asked me to send back. Which I did. They then confirmed i was wrong (apparently my tape measure and my photo frame are wrong) and that they would not help me further. So now I have spent money on a product incorrectly sent and no product. I would avoid at all costs. It’s a real shame because I have used them in the past for my company but I will not in the future. I will also be raising with CMA, not because of the money but the principle. Customers have rights

8. November 2024
Bewertung ohne vorherige Einladung
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Antwort von Easyframe

Thanks for your review.

You placed an order for a piece of acrylic measuring 515 X 415mm. On receipt you complained the acrylic measured 420mm on one side and provided a photo of the glazing with a loose fabric tape measure on it. Whilst the photo appeared to show the glazing had been supplied correctly at 415mm, I arranged to get the glazing collected at our cost so it could be checked here as you were insistent it was incorrect. As advised, I would have been more than happy to provide a full refund if we had made any error.

Once the glazing had been received back and accurately measured using a metal rule, we found it had in fact been supplied correctly. We provided photos showing the accurate measurement of the glazing to confirm with you that it had been supplied correctly. As the acrylic had been cut to the correct specification ordered, it wasn't eligible for a refund so this was refused.

At no point was any suggestion made that we wouldn't help you further. I asked if the frame you intended to fit the glazing in was a shop bought frame. The reason I asked this question was because a standard shop bought frame would be 20 X 16"(509 X 406mm), and this could be the reason the correctly supplied glazing didn't fit in the frame. Had this been the case, I would have been able to trim the glazing down(FOC) and return it to you(subject to the delivery costs being paid).

I am very sorry our service didn't met your expectations on this occasion, but we have done nothing wrong. We cannot be expected to refund correctly supplied custom sized items as they cannot be reused or resold.

Best Wishes

Bewertet mit 5 von 5 Sternen

Best framing service

I'm absolutely blown away by the quality and service Easyframe provides. The website is really easy to use, lots of options and fantastic value. My order was for 6 frames, some with mounts, all awkward sizes. Honestly, I don't think think this company can be beaten on price. Super quick too.

8. November 2024
Bewertung ohne vorherige Einladung
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Antwort von Easyframe

We like to impress and it seems that we have done this. It is great to hear that the 6 frames ordered did the job. Appreciate the review.

Regards

Nick

Bewertet mit 5 von 5 Sternen

Ordered a military medal display frame

Ordered a military medal display frame, for my father’s medals. Arrived promptly and exactly as ordered. A very fast and professional service to which I was very pleased with. I will certainly be using Easyframe again and will recommend them to my friends and colleagues. “5 stars”.

28. Oktober 2024
Bewertung ohne vorherige Einladung
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Antwort von Easyframe

Thank you for the review. It is lovey to hear that you are happy with the service. I hope your fathers medals look great all framed up and on display.

Regards

Nick

Bewertet mit 4 von 5 Sternen

Had 4 frames made to order

Had 4 large frames made to order for some artwork, was great to be able to get frames made at a reasonable cost. They arrived very quickly and I was pleased they use UV filtering acrylic. I would recommend them.

24. Oktober 2024
Bewertung ohne vorherige Einladung
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Antwort von Easyframe

Thank you Polly for taking the time to leave a review. It it good to hear that your order arrived promptly.

Regards

Nick

Bewertet mit 5 von 5 Sternen

Fantastic frame

Fantastic frame - easy to assemble and ready in seconds. Nice quality too. Sticking with these guys.

4. November 2024
Bewertung ohne vorherige Einladung
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Antwort von Easyframe

It is great to hear you have found your new go to picture framer. We aim to please. Thank for the review.

Regards

Nick

Bewertet mit 5 von 5 Sternen

Satisfied customer

Satisfied customer! Have used this company a couple of times and really pleased with the service - competitive price, very quick delivery (as promised) and good quality of product

1. November 2024
Bewertung ohne vorherige Einladung
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Antwort von Easyframe

Thank you Elaine for the review, it is appreciated.

Regards

Nick

Bewertet mit 5 von 5 Sternen

Genuinely fantastic

Genuinely fantastic. Four gorgeous frames at a fraction of the cost we are used to. Cannot speak highly enough of the whole experience, great service and great product!

31. Oktober 2024
Bewertung ohne vorherige Einladung
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Antwort von Easyframe

It is so nice to hear that you are pleased with your frames and the whole experience.Appreciate the review.

Regards

Nick

Bewertet mit 5 von 5 Sternen

Great frame

Great frame , looks good for the price… stupidly I rushed my order and bought a mount separately not realizing it came with the frame. This would have made this even better value. I will definitely use Easyframe again

29. Oktober 2024
Bewertung ohne vorherige Einladung
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Antwort von Easyframe

Thanks for the review. It lovely to hear that the frame is all good.

Regards

Nick

Bewertet mit 5 von 5 Sternen

Fabulous frame

Fabulous frame, so happy with it and great quality. Pleasantly surprised how fast delivery was. Thank you so much!

30. Oktober 2024
Bewertung ohne vorherige Einladung
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Antwort von Easyframe

Thank you for the review. It is great to hear your custom made frame was delivered promptly and you are happy with the frame.

Regards

EasyFrame

Bewertet mit 1 von 5 Sternen

Quality issues and poor attention to detail – even gave them two chances!

Placed two orders over two years with EasyFrame, and both times, I received frames with significant quality issues. First order had poorly finished corners; second order came with an unsightly gouge (albeit natural) on the frame. It's clear that there's little to no quality control before frames are sent out. Especially with custom-made frames, I expect much higher standards – so with a 2/2 failure rate, I won't be giving them a third chance.

24. Oktober 2024
Bewertung ohne vorherige Einladung
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Antwort von Easyframe

Apologies again for your disappointment with the one of the frames you received which had a small knot in the wood.

I offered to get the frame collected at our cost for a full refund within 3 minutes of your complaint. I also offered to refund the other two frames on the order if you didn't want them.

Best Wishes

Bewertet mit 5 von 5 Sternen

Brilliant product

Brilliant product. Easy website to navigate, clear and precise. Quality frames and pretty fast delivery too. Good
comms throughout. Thanks !!! A*****

23. Oktober 2024
Bewertung ohne vorherige Einladung
Easyframe-Logo

Antwort von Easyframe

Appreciate the review. It is good to know that you found our website easy to navigate and that the quality was good, as was the fast delivery.

Regards

Nick

Bewertet mit 5 von 5 Sternen

Great experience

I hadn’t used EasyFrame before, and am so impressed by the floating frame they delivered to me today. The fit is perfect and the bag of fittings and hardware is much appreciated. Will definitely return for more frames in the future.

22. Oktober 2024
Bewertung ohne vorherige Einladung
Easyframe-Logo

Antwort von Easyframe

Thanks for the review. I hope your painting looks great all framed up in the floater frame.

Regards

Nick

Bewertet mit 5 von 5 Sternen

Wow!

Wow! Great communication, easy to follow instructions, incredibly quick turnaround time, especially for custom measurements. Great delivery too, received a week to the day after ordering. I received exactly what I hoped for too, fantastic quality and fair pricing. I will definitely use again and highly recommend. If I could see how to add a photo I would.

15. Oktober 2024
Bewertung ohne vorherige Einladung
Easyframe-Logo

Antwort von Easyframe

Thank you so much for the lovely review. It is always good to hear from a happy customer. Please feel free to email a photo to Nick@easyframe.co.uk and I will share it on our social media.

Regards

Nick

Bewertet mit 5 von 5 Sternen

Exceptional Quality and Service!

I was beyond impressed with the entire experience. The website was super easy to navigate, and the wide variety of frame options made it a breeze to find exactly what I needed.

The quality of the frame is outstanding—well-crafted and even better than I had hoped for. Delivery was quick, and the frame arrived securely packaged, in perfect condition. From start to finish, the process was seamless.

I’ll definitely be recommending Easy Frame to others and will be using them again for all my future framing needs. Truly fantastic service.

22. Oktober 2024
Bewertung ohne vorherige Einladung
Easyframe-Logo

Antwort von Easyframe

Appreciate the lovely review. We love to impress our customers and it is so nice to hear that we have done so. It is great to hear that you will recommend Easyframe to others.

Regards

Nick

Bewertet mit 5 von 5 Sternen

Excellent service to resolve a slight hiccup

Delighted with the frames we ordered. There was a slight hiccup in that one of the frames wasn't included in the shipment, but a quick call to EasyFrame and they sent the final frame immediately - excellent service!

16. Oktober 2024
Bewertung ohne vorherige Einladung
Easyframe-Logo

Antwort von Easyframe

Thanks Steve for the review. Apologies about the minor hiccup but I am pleased we rectifed the issue promptly.

Thanks

Nick

Bewertet mit 5 von 5 Sternen

Perfect

Perfect, just what I was expecting (hoping for). Came well packaged and delivered quickly and with care. Really impressed.

8. Oktober 2024
Bewertung ohne vorherige Einladung
Easyframe-Logo

Antwort von Easyframe

We always aim to impress :) and it is great to hear that we did. Appreciate the review.

Regards

Nick Zanna

Bewertet mit 5 von 5 Sternen

Great service and quality as always

This is my second order from EasyFrame and once again the service was impeccable and the delivery very quick. I ordered on Saturday night and it was delivered on Tuesday.
The quality of the items are top notch and my artwork has never looked better.
I will continue to order from them each and every time I need a new piece framing and will recommend them to anyone who asks.

8. Oktober 2024
Bewertung ohne vorherige Einladung
Easyframe-Logo

Antwort von Easyframe

Thank you for the lovely review. It is a great to hear that you are pleased with your 2nd order from us and that you would happily recommend our services.

Regards

Nick

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