EASYFLOWERS Bewertungen 978

TrustScore 4 von 5

3.9

Wir überprüfen keine spezifischen Behauptungen, da die Meinungen der Bewerter ihre eigenen sind. Wir können Bewertungen jedoch als „verifiziert” kennzeichnen, wenn wir bestätigen können, dass eine geschäftliche Interaktion stattgefunden hat. Mehr erfahren

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Das sagen Bewerter

Bewertet mit 5 von 5 Sternen

Easy Flowers is such a great company to deal with, the site is very easy to navigate & there are so many beautiful choices covering every occasion. This is the only online company I choose to use - Gr... Mehr ansehen

Unternehmen hat geantwortet

Bewertet mit 5 von 5 Sternen

I have never been disappointed with Easy Flowers. Sometimes particular flowers are not available and any substitution that has occurred, has always been wonderful. I have used EasyFlowers 2 different... Mehr ansehen

Unternehmen hat geantwortet

Bewertet mit 5 von 5 Sternen

highly recommend, recipient was/is delighted w the bouquet. is exactly what i was hoping for. I am so glad to have found EASYFLOWERS(internet search). Exactly as advertised - easy to navigate website,... Mehr ansehen

Unternehmen hat geantwortet

Bewertet mit 1 von 5 Sternen

The first time I ordered through easy flowers was December 2025 for my mothers Birthday and then the day before delivery was due I get an email telling me they can't deliver. They gave me a $50 dolla... Mehr ansehen

Unternehmen hat geantwortet

Unternehmensdetails

  1. Blumengeschäft
  2. Blumenlieferung
  3. Blumendesigner
  4. Blumenmarkt

Informationen, die aus verschiedenen externen Quellen stammen

EASYFLOWERS is one of the largest and most reliable online florists in Australia. We work with hundreds of skilled florists delivering to almost every crack and crevice of this great southern land. We're lucky enough to create genuine, every day emotional connections for our amazing customers.


Kontaktinformationen

3.9

Gut

TrustScore 4 von 5

978 Bewertungen

5 Sterne
4 Sterne
3 Sterne
2 Sterne
1 Stern

Hat 96 % seiner negativen Bewertungen beantwortet

Antwortet meist innerhalb von 24 Std.

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Bewertet mit 1 von 5 Sternen

Awful service couldnt order anything

Badly named company!!!! Easy fowers took my order then called me said they dont deliver to this area and offered me to order a hamper which i did only to be told i cant order that hamper to be delivered to this area!!!! So got a refund hardest order of flowers ive done EVER!! should be renamed IMPOSSIBLE FLOWERS

7. Mai 2025
Bewertung ohne vorherige Einladung
EASYFLOWERS-Logo

Antwort von EASYFLOWERS

Hi Cheryl, we sincerely apologise for the disappointment caused with your order.

Could you please provide your order number and we will look into this straight away for you.

Thanks
EASYFLOWERS

Bewertet mit 5 von 5 Sternen

Quality service and product

I have been using Easyflowers for years and the quality of the flowers has always been exceptional. They are delivered on time, they are never poor quality, and they provide continuing high standards of service. The range of bouquets is vast, the extra options are also good.

5. Mai 2025
Bewertung ohne vorherige Einladung
EASYFLOWERS-Logo

Antwort von EASYFLOWERS

Thanks so much for the lovely feedback. We're really glad to hear you've been happy with the flowers and service over the years, it means a lot to us. Thanks again for sticking with us.

Warmest regards,
EASYFLOWERS

Bewertet mit 2 von 5 Sternen

website is misleading

I recently placed an order for the flower set titled Clara, with the specific request that the order be canceled if the arrangement could not be fulfilled as shown. I also followed up with a phone call to confirm that orange flowers, as depicted on the website, were essential for my order.
While the delivery arrived on time and in good condition, I was disappointed to find that the arrangement did not include any orange flowers. Instead, it featured yellow and dull brown tones, which do not reflect what was advertised. This discrepancy is particularly disappointing given the extra steps I took to ensure accuracy.
The presentation on your website appears misleading,

1. Mai 2025
Bewertung ohne vorherige Einladung
EASYFLOWERS-Logo

Antwort von EASYFLOWERS

Hi Iriska,

We apologise sincerely for the disappointment with your order.

If you could please provide your order number we will look into this straight away for you.

Thanks
EASYFLOWERS

Bewertet mit 1 von 5 Sternen

extremely disappointed

I am extremely disappointed with the flowers that were received. They were not what I ordered. I attempted to contact the company via their website but there is no number and a small box to send an order number and email address and I was not contacted. All emails received are no reply. I would not order from them again.

29. April 2025
Bewertung ohne vorherige Einladung
EASYFLOWERS-Logo

Antwort von EASYFLOWERS

Hi Barbara,

We sincerely apologise for the disappointment caused with your order.

Could you please provide your order number and we will look into this straight away for you.

Thanks
EASYFLOWERS

Bewertet mit 3 von 5 Sternen

Do not use this company

Do not use this company, did not deliver flowers charged over $150 and nothing. Tried to contact them to tell them they haven't been delivered via their website and just goes back saying they have been delivered. Communication/complaint procedure is woeful. Supposed to have been for a celebration, no flowers no money ..... DO NOT USE!
Edit - flowers turn up 24 hours later. Why pay for same day delivery if they can't be bothered doing that

29. April 2025
Bewertung ohne vorherige Einladung
EASYFLOWERS-Logo

Antwort von EASYFLOWERS

Hi Lainie,

We sincerely apologise for the disappointment caused with your order.

Could you please provide your order number and we will look into this straight away for you.

Thanks
Taylor

Bewertet mit 5 von 5 Sternen

Absolutely next to excellent product…

Absolutely next to excellent product and service
Totally 100% reliable for such an important occasion

11. April 2025
Bewertung ohne vorherige Einladung
EASYFLOWERS-Logo

Antwort von EASYFLOWERS

Thank you so much for your kind words. We are so happy to be part of your special moments, and it means the world to know you found both our product and service to be reliable and excellent. We're always here to help make every occasion just right. Looking forward to helping you in the future.

Warmest regards,
EASYFLOWERS

Bewertet mit 5 von 5 Sternen

Thank you again

Repeat customer multiple times . Always impressed with quality etc. tried bloomex ...never again. Easy flowers is now my go-to.

8. März 2025
Bewertung ohne vorherige Einladung
EASYFLOWERS-Logo

Antwort von EASYFLOWERS

That truly means so much to us Helen. We’re so grateful for your support and thrilled to be your go-to for beautiful blooms. We’ll always be here to make your flower deliveries special.

Warmest regards,
EASYFLOWERS

Bewertet mit 5 von 5 Sternen

Stunning flowers looked even better…

Stunning flowers looked even better than the photo. Delivered exactly as requested. Thanks soo much

8. März 2025
Bewertung ohne vorherige Einladung
EASYFLOWERS-Logo

Antwort von EASYFLOWERS

That’s wonderful to hear Wendy. We love knowing the flowers were even more beautiful in person. Thanks for your kind words and for letting us be part of your special moments.

Warmest regards,
EASYFLOWERS

Bewertet mit 5 von 5 Sternen

A great, reliable service

I always use EasyFlowers for flower deliveries as I know they will always deliver a quality product.

8. März 2025
Bewertung ohne vorherige Einladung
EASYFLOWERS-Logo

Antwort von EASYFLOWERS

Thank you so much for your kind words Theresa. We're thrilled to be your go-to for flower deliveries and truly appreciate your trust in us. Looking forward to helping you send more beautiful blooms in the future.

Warmest regards,
EASYFLOWERS

Bewertet mit 1 von 5 Sternen

Not worth it...I feel ripped off

I live in Sydney and I organised flowers to be sent to my mum in Tasmania. I asked for the upsized bunch, chocolates, a premium card, the cost came to $185. Was not worth the money. The upsize was an average sized box with a few extra flowers, I paid an extra $48 for a few flowers added, the chocolates were the tiny lindt packet you can get from woolies for $7 but I was charged $19 and the card which wasn't even a normal sized card cost $3.95. Will never buy again.

11. März 2025
Bewertung ohne vorherige Einladung
EASYFLOWERS-Logo

Antwort von EASYFLOWERS

Hi Dee,

We sincerely apologise for the disappointment caused with your order.

Could you please provide your order number and we will look into this straight away for you.

Thanks
EASYFLOWERS

Bewertet mit 5 von 5 Sternen

I have used Easy Flowers several times…

I have used Easy Flowers several times & have always had a positive experience dealing with this company. The flower arrangements are beautiful & reasonably priced & customer service is excellent. Highly recommend Easy Flowers

28. Februar 2025
Bewertung ohne vorherige Einladung
EASYFLOWERS-Logo

Antwort von EASYFLOWERS

Thank you so much for your kind words Margaret. We are so thrilled to hear you've had such a great experience with us. It means the world to know you love our flower arrangements and service. Looking forward to brightening more days for you in the future.

Warmest regards,
EASYFLOWERS

Bewertet mit 5 von 5 Sternen

I ordered flowers to be delivered to my…

I ordered flowers to be delivered to my daughter in Australia, who was moving house. The entire process was easy, and the flowers were delivered on the date and time I requested, all from my home in Scotland. I will definitely use this florist again.

22. Februar 2025
Bewertung ohne vorherige Einladung
EASYFLOWERS-Logo

Antwort von EASYFLOWERS

Thank you so much for your kind words Barbara. We are so happy to hear that your flower delivery went smoothly and that you found the process easy. It’s always a pleasure to help brighten special moments, even from across the world! We appreciate your support and look forward to helping you again in the future.

Warmest regards,
EASYFLOWERS

Bewertet mit 1 von 5 Sternen

Dead Flowers Delivered Late

Flowers were supposed to be delivered on the 15th to my sick mother as a late Valentines Day Suprise. I received a text to say they would be late due to courier issues and the flowers would not be delivered until the 17th. I was supposed to receive a refund on some of the delivery once I agreed and have not received this. When the flowers were eventually delivered, they were just thrown against the front door and looked like they had been arranged on the 15th and left without water until the 17th. The flowers were basically dead and have not even lasted one day!! I have tried to reach out to EasyFlowers and am still waiting for a response.

17. Februar 2025
Bewertung ohne vorherige Einladung
EASYFLOWERS-Logo

Antwort von EASYFLOWERS

Hi Naomi, we sincerely apologise about the disappointment caused with your order. Could you please provide your order number and we will look into this straight away.

Thanks
EASYFLOWERS

Bewertet mit 1 von 5 Sternen

Small Bunch - High Delivery Cost

Nice flowers - but beware of the sizes as the images on their site DO NOT represent what is being ordered and the upsize options results in a few handpicked flowers being added to the bunch. Would NOT order from this site again as the order is small - i will head back to RosesOnly.com for my orders where the delivery cost is half the amount.

14. Februar 2025
Bewertung ohne vorherige Einladung
EASYFLOWERS-Logo

Antwort von EASYFLOWERS

Hi Rob,

We sincerely apologise about the disappointment caused with your order.

Could you please provide your order number and we will look into this straight away for you.

Thanks
EASYFLOWERS

Bewertet mit 1 von 5 Sternen

DO NOT USE - terrible

Ordered in advance for Valentine’s Day. Paid $180. First they message saying they need to substitute one thing. So that’s fine. But then nothing gets delivered at all.. it’s now 15th feb and all they do is apologise and say they cannot get in contact with courier so they just sending me a full refund and a $50 voucher that I won’t be able to use anyways due to the probability that whatever I order won’t be delivered

14. Februar 2025
Bewertung ohne vorherige Einladung
EASYFLOWERS-Logo

Antwort von EASYFLOWERS

Hi James,

We sincerely apologise for the disappointment caused with your order.

Could you please provide your order number and we will look into this straight away for you.

Thanks
EASYFLOWERS

Bewertet mit 1 von 5 Sternen

The Flowers I ordered did not arrive…

The Flowers I ordered did not arrive and there is no contact or customer service for them so nothing I could do. I will not use this service again.

14. Februar 2025
Bewertung ohne vorherige Einladung
EASYFLOWERS-Logo

Antwort von EASYFLOWERS

Hi David, we sincerely apologise about the disappointment with your order.

Could you please provide your order number and we can look into this straight away for you.

Thanks
EASYFLOWERS

Bewertet mit 5 von 5 Sternen

Great Service

easy to order, great communication.....beautiful flowers delivered

3. Februar 2025
Bewertung ohne vorherige Einladung
EASYFLOWERS-Logo

Antwort von EASYFLOWERS

Thank you so much for your kind words Debbie. We're delighted to hear you found the ordering process easy and our communication helpful. Most of all, we're thrilled that the flowers brought joy! Looking forward to helping you again in the future.

Thanks
EASYFLOWERS

Bewertet mit 5 von 5 Sternen

Was easy to order online

Was easy to order online. Flowers were absolutely beautiful. Would recommend EasyFlowers to anyone!

8. Februar 2025
Bewertung ohne vorherige Einladung
EASYFLOWERS-Logo

Antwort von EASYFLOWERS

Thank you for your wonderful feedback Helen. We are so happy to hear you found the ordering process easy and that the flowers were absolutely beautiful. Your recommendation means the world to us. Can't wait to help you again in the future.

Warmest regards,
EASYFLOWERS

Bewertet mit 1 von 5 Sternen

Can't deliver what is promised

Twice in about a month my flowers couldn't be delivered on the day. Why offer the service or adertise if you can't deliver.

First time I was offered $50 voucher. That's useless because if you just log on, you automatically get offered 40% off. There is no discount if you use a voucher.

Second time, I was refunded $5. That had no value as it was the ssme price as getting next day delivery.

If you can't deliver what you claim, go away so we can use a decent florist.

Invoice 8XGKC

11. Februar 2025
Bewertung ohne vorherige Einladung
EASYFLOWERS-Logo

Antwort von EASYFLOWERS

Hi Joel,

We sincerely apologise for the disappointment and frustration caused by the delivery issues you experienced.

While we always strive to fulfil every order as scheduled, unforeseen circumstances can sometimes impact deliveries. In this instance it appears that due to unforseen circumstances the courier that delivers to that area was unable fulfil the order. That said, we understand that this does not make up for the inconvenience caused.

We would love the opportunity to make things right for you. We would like to offer and refund of your whole delivery fee of $24.95 and also a $50 gift voucher with no expiry. Please let me know if you would like to accept and I will process this straight away for you.

Thanks
EASYFLOWERS

Bewertet mit 1 von 5 Sternen

Avoid, avoid, AVOID these scammers!

Thieves and scammers. Refused to deliver my order, didn’t tell me until AFTER the delivery day, then sent me a message on their platform (instead of just emailing like any other company on the planet. Then didn’t reply for a whole day and then didn’t send them the following day either THEN when I messaged again (2 days after the event the flowers were for) told me they wanted to see my ID as the sender. I live on the other side of the planet and my mother (who shares the same surname and everything) offered to show hers and they said not good enough. I’ve since continually asked for a refund since this day and never even received a reply. Do not use this company. If their unprofessional, 2000s looking website wasn’t enough of a clue. They have no customer service skills whatsoever either. Disgusting. AVOID AT ALL COSTS.

3. Februar 2025
Bewertung ohne vorherige Einladung
EASYFLOWERS-Logo

Antwort von EASYFLOWERS

Hi Lani,

Thank you for your feedback about your recent experience with EASYFLOWERS. I do apologise for any frustration this has caused.

On occasion, our team will reach out to verify identity or confirm further details, to ensure all parties are protected from any misuse of personal information or credit card details. I acknowledge that this can cause frustration and for this, we sincerely apologise.

Our customer care team reached out to you to verify some details. As we didn’t receive the required information we were unfortunately able to fulfill your order in the required timeframe.

We’ve now processed a full refund for you, and we’re truly sorry for any disappointment this may have caused. If there’s anything else we can do, please don’t hesitate to reach out

Thanks
EASYFLOWERS

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