Really excellent shopping experience. Needed this cordless Stihl within 3 business days. Was extremely pleased when it reached me the next day (even though I had chosen standard delivery ie. 2-3 busin... Mehr ansehen
Unternehmen hat geantwortet
Wir überprüfen keine spezifischen Behauptungen, da die Meinungen der Bewerter ihre eigenen sind. Wir können Bewertungen jedoch als „verifiziert” kennzeichnen, wenn wir bestätigen können, dass eine geschäftliche Interaktion stattgefunden hat. Mehr erfahren
Um die Integrität unseres Portals zu schützen, überprüft unsere automatisierte Software alle Bewertungen – unabhängig davon, ob sie verifiziert sind oder nicht – rund um die Uhr. Diese Technologie identifiziert und entfernt Inhalte, die gegen unsere Richtlinien verstoßen, wie zum Beispiel Bewertungen, die nicht auf einer wirklichen Erfahrungen basieren. Uns ist bewusst, dass wir möglicherweise nicht alles erfassen, doch Sie können uns jederzeit problematische Inhalte melden, die wir Ihrer Meinung nach übersehen haben. Mehr erfahren
Das sagen Bewerter
I had a struggle making the payment so i rang them, didn't take long for someone to answer. He could see there was a problem with the system. We went through it and finally payment accepted. Very effi... Mehr ansehen
Unternehmen hat geantwortet
Having purchased a Stihl battery roller lawnmower from DWT T&M Ltd with which was a flawless purchase with product arriving within delivery time and and well packaged, I decided to buy the Stihl Scari... Mehr ansehen
Unternehmen hat geantwortet
The best customer service I have ever received. After an initial phone call I drove across to DTW for some face to face advice. After talking through my needs Chris and his boss (apologies forgot name... Mehr ansehen
Unternehmen hat geantwortet
Unternehmensdetails
Kontaktinformationen
Unit 1, Adlington Central Business Park, Adlington, , PR7 4AY, Chorley , Vereinigtes Königreich
- 01257422200
- sales@dtwtools.co.uk
- dtwtools.co.uk
4.8
Hervorragend
637 Bewertungen
Bittet Kunden um Bewertungen
Das Unternehmen lädt seine Kunden ein, Bewertungen zu hinterlassen – ob positive oder negative.
Hat 88 % seiner negativen Bewertungen beantwortet
Antwortet meist innerhalb von 1 Woche
So nutzt dieses Unternehmen Trustpilot
Erfahren Sie, woher die Bewertungen stammen und wie sie ausgewertet und moderiert werden.
Purchased a Stihl Lawnmower
The box was left on the driveway upside down in the rain with the box completely open. Checked our camera as we have a ring doorbell, the deliverer only knocked on the door and didn’t ring the doorbell so didn’t hear, and it was only by chance I popped out outside to even know it was there! Where the box was upside down there’s some slight damage to the lawnmower from having the full weight of the engine resting on the handle, but overall the price was good as it had an around 20% discount so haven’t made a complaint but the delivery and condition of the item could have been better and/or avoided.
2. Februar 2026
Antwort von DTW Tools & Machinery Ltd
Hello Tom,
Thank you for taking the time to leave us a review, however I am sorry that you have had a bad experience with our courier.
Hopefully from what I can see the service provided by ourselves was good and unfortunately just the courier had let us down, but if there is anything further we could have done to earn a better review then we'd really appreciate the opportunity to improve. Having said that, we do take full responsibility for our couriers and we'll escalate this with them to ensure better service going forward.
If you'd be willing, please call us on 01257 422 200 or email website@dtwtools.co.uk so we can look into this further for you.
Thank you.
Kind Regards,
Dan.
Antwort von DTW Tools & Machinery Ltd
Hi D J,
Thank you so much for the lovely review. We really appreciate it. We look forward serving you again in the future.
Kind regards,
Christopher
Competitive and Professional
Competitive pricing, immediate response, next day delivery, impossible to criticise in any way, deserving of the highest place
26. Januar 2026
Antwort von DTW Tools & Machinery Ltd
Hi Mathew,
Thank you so much for the lovely review. We really appreciate it. We look forward serving you again in the future.
Kind regards,
Christopher
Bought as a present so cannot review…
Bought as a present so cannot review product. I have a Stihl strimmer myself which is why I bought it due to it's reliability and easy start. The company dealt with my order quickly and the three items I ordered were sent together. Happy with how my order was processed,
12. Januar 2026
Antwort von DTW Tools & Machinery Ltd
Hi Diana,
Thank you so much for the lovely review. We really appreciate it. We look forward serving you again in the future.
Kind regards,
Christopher
Beam supplied is of good quality and…
Beam supplied is of good quality and value.
DTW service is very good and their back up was very good when the courier had issues.
thank you
7. Januar 2026
Antwort von DTW Tools & Machinery Ltd
Hi Matthew,
Thank you so much for the lovely review. We really appreciate it. Thank you for your understanding with the courier. We look forward serving you again in the future.
Kind regards,
Christopher
Superb Service
I cannot praise the service & price from this Company. I purchased a Stihl Battery Chainsaw as a present for my parents & was slightly last minute but I received it in time. Dan was superb in ensuring I received their present in time & the advice I received was first class. I won’t hesitate to use this company again & have recommended to many of my friends.
22. Dezember 2025
Antwort von DTW Tools & Machinery Ltd
Good morning Anita,
Thank you very much for the lovely review. We really appreciate it. I will let Dan know about your praises too which I'm sure he will be happy to hear of. We look forward to serving you and your friends again in the future.
Kind regards,
Christopher
Antwort von DTW Tools & Machinery Ltd
Hi David,
Thank you so much for the review, we really appreciate it. We look forward to serving you again in the future.
Kind regards,
Christopher
Right on time
Placed order not expected to get it before Christmas but thanks to going the extra mile got things done
23. Dezember 2025
Antwort von DTW Tools & Machinery Ltd
Hi Kevin,
We really appreciate your review. We look forward to serving you again in the future.
Kind regards,
Christopher
Super quick service with great updates…
Super quick service with great updates on delivery times, would happily use again
22. Dezember 2025
Antwort von DTW Tools & Machinery Ltd
Hello David,
Thank you very much for taking to the time to leave us an excellent review, it is very much appreciated. We're delighted to hear you were happy with the service provided and we hope to see you again soon!
Kind Regards,
Dan.
Great communication from chris and co
Great communication from chris and co. Will order from again
5. Dezember 2025
Antwort von DTW Tools & Machinery Ltd
Hello Christopher,
Thank you very much for taking to the time to leave us an excellent review, we really appreciate it. I'll be sure to let Chris know you mentioned the service you received as well, he'll be delighted to hear this.
We look forward to serving you again soon!
Kind Regards,
Dan.
Happy customer
Web site easy to use. Equipment in stock and delivered as promised. I would be happy to purchase more product from DTW
3. Dezember 2025
Antwort von DTW Tools & Machinery Ltd
Hello Christopher,
Thank you very much for taking to the time to leave us an excellent review, it's greatly appreciated.
We look forward to seeing you again soon!
Kind Regards,
Dan.
Kind Regards,
Dan
Antwort von DTW Tools & Machinery Ltd
Hello Akaldeep,
Thank you very much for leaving us a review. We're delighted to hear you were happy with the service provided.
Kind Regards,
Dan.
Antwort von DTW Tools & Machinery Ltd
Hello Jacob,
Thank you very much for leaving us a review. We're really pleased to hear you're happy with everything.
Kind Regards,
Dan.
Great price including delivery charge
Great price including delivery charge, and delivered quickly
24. November 2025
Antwort von DTW Tools & Machinery Ltd
Hello Colin,
Thank you very much for your review. Glad to hear you were happy with the pricing and delivery times.
We look forward to seeing you again soon!
Kind Regards,
Dan.
I ordered a Stihl chainsaw from DTW…
I ordered a Stihl chainsaw from DTW tools. I found them to offer the best price and also had a good offer on the accessories. The chainsaw was delivered within 48 hours and arrived well packaged and in good condition. I would recommend this site and will definitely purchase other items in the future from them.
24. November 2025
Antwort von DTW Tools & Machinery Ltd
Hello Susan,
Thank you very much for taking the time to leave us a review, we really appreciate it. We're also delighted to hear you were happy with the service provided and the prices offered online, which we always try our best with. We look forward to serving you again in the future!
Kind Regards,
Dan.
Good website selling quality tools
Good website selling quality tools
Helpful people.
20. November 2025
Antwort von DTW Tools & Machinery Ltd
Hello Tracy,
Thank you very much for your review, we appreciate the feedback on our website and service offered and I'm glad to hear you were happy with everything.
We hope to see you again soon!
Kind Regards,
Dan
Good after sales
There was slight damage to the machine caused by the delivery. Sent pictures and replacement part arrived promptly. Thanks
24. November 2025
Antwort von DTW Tools & Machinery Ltd
Hi Rich,
Thank you so much for the review. We really appreciate it and we look forward to serving you again in the future.
Kind regards,
Christopher
Kress Pruning Chainsaw
Lovely small chainsaw, light and powerful for branches of at least 5". Motor runs smoothly and quietly and nice that it has a built in boiler.
24. November 2025
Antwort von DTW Tools & Machinery Ltd
Hi Chris,
Thank you so much for the review. We really appreciate it and we look forward to serving you again in the future.
Kind regards,
Christopher
Antwort von DTW Tools & Machinery Ltd
Hi David,
Thank you so much for the review. We really appreciate it and we look forward to serving you again in the future.
Kind regards,
Christopher
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