Draftss Bewertungen 122

TrustScore 4.5 von 5

4.4

Wir überprüfen keine spezifischen Behauptungen, da die Meinungen der Bewerter ihre eigenen sind. Wir können Bewertungen jedoch als „verifiziert” kennzeichnen, wenn wir bestätigen können, dass eine geschäftliche Interaktion stattgefunden hat. Mehr erfahren

Um die Integrität unseres Portals zu schützen, überprüft unsere automatisierte Software alle Bewertungen – unabhängig davon, ob sie verifiziert sind oder nicht – rund um die Uhr. Diese Technologie identifiziert und entfernt Inhalte, die gegen unsere Richtlinien verstoßen, wie zum Beispiel Bewertungen, die nicht auf einer wirklichen Erfahrungen basieren. Uns ist bewusst, dass wir möglicherweise nicht alles erfassen, doch Sie können uns jederzeit problematische Inhalte melden, die wir Ihrer Meinung nach übersehen haben. Mehr erfahren

Das sagen Bewerter

Bewertet mit 1 von 5 Sternen

We brought Draftss on at the beginning of the month on their basic plan, but were incorrectly charged for the mid-tier plan. To their credit, they agreed to apply a credit for the following month,... Mehr ansehen

Unternehmen hat geantwortet

Bewertet mit 5 von 5 Sternen

Draftss delivers top quality - I've tapped into their graphics and motion graphics arsenal, and they've never missed. My project manager, Aditi, has been in my corner since day one, serving up tailore... Mehr ansehen

Bewertet mit 5 von 5 Sternen

Jas is an absolute delight to work with. She always delivers excellence in every single project! I'm so happy that my colleagues have all had nothing but praise for her skills, and if you're looking f... Mehr ansehen

Bewertet mit 5 von 5 Sternen

Love working with the Draftss team! They have replaced the need for another designer in our office. We can rely on Draftss to put together concepts, products, fliers, and really anything visual before... Mehr ansehen

Unternehmensdetails

  1. Designagentur
  2. Grafikdesigner
  3. Webdesigner
  4. Webentwickler

Vom Unternehmen geschrieben

Draftss is the go-to subscription service for startups, brands, and agencies seeking unlimited graphic design, web development, and motion graphics. With an outstanding track record, transparent pricing, and a dedicated team, Draftss offers unbeatable quality and speed, making it the top choice for all design and development needs.


Kontaktinformationen

4.4

Hervorragend

TrustScore 4.5 von 5

122 Bewertungen

5 Sterne
4 Sterne
3 Sterne
2 Sterne
1 Stern

Hat 100 % seiner negativen Bewertungen beantwortet

Antwortet meist innerhalb von 2 Wochen

So nutzt dieses Unternehmen Trustpilot

Erfahren Sie, woher die Bewertungen stammen und wie sie ausgewertet und moderiert werden.

Unternehmen auf Trustpilot dürfen keine finanziellen oder anderweitigen Anreize oder Gegenleistungen für das Verbergen von Bewertungen anbieten. Bewertungen spiegeln die Meinung einzelner Nutzer wider und nicht die von Trustpilot. Mehr erfahren

Bewertet mit 1 von 5 Sternen

A Time Sink Disguised as a Service

We brought Draftss on at the beginning of the month on their basic plan, but were incorrectly charged for the mid-tier plan. To their credit, they agreed to apply a credit for the following month, but after actually working with them, there will not be a following month.
The core issue is not billing, it is execution. Over the course of the engagement, not a single task was fully completed to a usable standard. Everything remained in a perpetual “draft” state, which ironically lives up to their name. Drafts are fine as part of a process, but when drafts are the final deliverable, it becomes a problem.
Beyond output quality, collaboration was difficult. They struggled to adapt to our workflows, which created unnecessary friction and slowed our internal team down. What should have been a support function turned into a consistent time sink. Communication also became unnecessarily argumentative at times instead of solution-oriented.
In short, this engagement added more overhead than value. If you are looking for a team that can integrate seamlessly, execute efficiently, and deliver completed work, not just iterations, this likely is not the right fit.
Would not recommend.

1. Mai 2026
Bewertung ohne vorherige Einladung
Draftss-Logo

Antwort von Draftss

Joseph, thank you for taking the time to share your experience.

Regarding the subscription issue, the mid-tier plan was selected during signup, which is why the account was billed accordingly. Plan changes can be made before the billing cycle begins, but once billing has been processed, adjustments can only be handled afterward through credits or plan updates on the next cycle.

This was an illustration-focused engagement & your team shared positive feedback on the creative direction.
The style was appreciated & several directions were approved & built upon.

On the process side, communication was routed through a third-party collaboration platform which made it difficult for our art directors & operations team to review feedback & task status in real-time.

This created gaps that we should have resolved proactively & that's a fair criticism we've taken seriously. We've since made changes to how we manage projects where clients prefer external tools. This includes additional training for project managers on handling external client workflows, and clearer escalation systems when projects show signs of misalignment or delays.

We genuinely wish this engagement had gone differently. Even when difficult to hear, it helps us improve both our process & the experience we provide to clients. While we understand your decision, we hope the improvements we've made since this engagement may give us an opportunity to deliver a better experience in the future.

Bewertet mit 5 von 5 Sternen

Very strong team with great…

Very strong team with great communication! They have done an outstanding job of delivering a high level of quality designs very promptly. Would definitely recommend!

29. August 2025
Bewertung ohne vorherige Einladung
Bewertet mit 5 von 5 Sternen

Happy with the service and results

Happy with the service and results! My project manager Jess has been incredibly helpful in navigating projects with me. I'm new to outsourcing and direction so this has been a great experience so far. Being on different time zones gets a little tricky, but Jess and her team are very accommodating and synchronized to our company's needs. The longer we work together, the stronger the output becomes.

18. August 2025
Bewertung ohne vorherige Einladung
Bewertet mit 5 von 5 Sternen

I'd hire them again.

Super helpful, thoughtful and they provide timely delivery of quality designs. I signed on for a short period and now happy I'm on an annual contract.

10. Juni 2025
Bewertung ohne vorherige Einladung
Bewertet mit 5 von 5 Sternen

The team at Draftss are great...

The team at Draftss are fast and responsive. Working with them for a few months now, they have amazing turn around times and good eye for detail. It's a pleasure working with them.

11. Juni 2025
Bewertung ohne vorherige Einladung
Bewertet mit 5 von 5 Sternen

Draftss has done a great job churning…

Draftss has done a great job churning out video work for us. They have adapted to fit any style we throw at them and make sure we get the end product we are looking for. They are easy to communicate with and organize work. Not to mention they are extremely fast.

10. März 2025
Bewertung ohne vorherige Einladung
Bewertet mit 5 von 5 Sternen

Fantastic

Just concluding the first month (will be continuing on for 2nd) and absolutely fantastic levels of designs, attention and work ethic from the designer & account manager Vanessa. We've had a few meetings via zoom to ensure we are on the same page with our project and the account manager has been on top of everything from the off. Splendid stuff!

7. März 2025
Bewertung ohne vorherige Einladung
Bewertet mit 5 von 5 Sternen

I’ve had a great experience using…

I’ve had a great experience using Draftss. I have been working with freelance designers for over 10 years, and used KIMP at a previous job. Lately, I felt the value of KIMP has greatly declined, so I decided to try another service. I am so glad I did!

The standout aspects of the service has been my project manager, Jas. Not only has she been incredibly responsive, but she has also been proactive in ensuring I get the most out of the service. Her attentiveness and ability to anticipate my needs have truly set this experience apart.

The quality of designs has been very good overall. Of course, as with any design service, not every output is perfect, but the majority have met or exceeded my expectations. Additionally, the amount of work completed per day is excellent—far better than I anticipated. There have been some designs that totally floored me in terms of quality and complexity - they left me thinking "Wow, you made that in just a day!?!?!". With the starter deal or a 12-month plan, I calculated that each day's task has cost me about $20, which is a great value. For one day's work, I’ve received full webpage layouts, animations, and other substantial designs, making this a fantastic deal.

There are a couple of areas where I’ve encountered minor challenges. While the Draftss platform has been better than I initially expected, version management is basic, leading to occasional missed details in revisions. Additionally, while the designs themselves are strong, the design team is not always careful with text placement. There has been a couple of times I’ve received designs where text was cut off, incorrect, or missing altogether. This hasn’t been a dealbreaker - Draftss have been extremely responsive with revisions - but it is an area they can improve.

Overall, Draftss has been a great investment and I highly recommend it. I am so glad I decided to switch! The combination of good quality designs, a proactive project manager, and excellent daily output at a competitive price makes it a service I’d recommend to anyone needing ongoing graphic design work.

4. März 2025
Bewertung ohne vorherige Einladung
Bewertet mit 5 von 5 Sternen

Jas and the team have been great in…

Jas and the team have been great in adjusting to the speed and volume of our requests. The quality of the designs is great too especially for the price. We went from the monthly to annual charge after confirming they were a good team to work wth.

2. Februar 2025
Bewertung ohne vorherige Einladung
Bewertet mit 5 von 5 Sternen

The graphic design support I needed. Such a helpful resource.

I have been using Draftss for almost two months and they have helped me complete a wide range of design projects. I have placed a few requests a week and it has been so helpful to have their design support. I really like the dashboard to place requests, see progress and provide feedback. As I learn how to work with the team and use tool we are moving even faster now. I definitely had a traffic jam of design projects when I started and only wish I had found them sooner.

16. Dezember 2024
Bewertung ohne vorherige Einladung
Bewertet mit 5 von 5 Sternen

Experience has been great!

Experience has been great! Project manager, Jas and the designers are very knowledgeable and communicates effectively. I’m looking forward to bringing more design projects.

9. Dezember 2024
Bewertung ohne vorherige Einladung
Bewertet mit 4 von 5 Sternen

Good communication and structured collaboration

We have been very content with the collaboration and service provided by our Project Manager Ria, and the design team at Draftss, helping us build a new website, promo videos and a ton of graphics for our community members. The team has been quick, kind and professional all along.

27. November 2024
Bewertung ohne vorherige Einladung
Bewertet mit 5 von 5 Sternen

Matt and his team have been excellent…

Matt and his team have been excellent with their follow up service post launching our website. They have responded to all our queries so quickly and actioned them. They have gone above and beyond to help us. Great customer service and interaction. Highly recommend.

25. November 2024
Bewertung ohne vorherige Einladung
Bewertet mit 5 von 5 Sternen

They care about our business

As an agency owner, I've used Penji, Kimp and now draftss and woah...

Everything about draftss is just so much better. People here actually care about us. They don't just spit out figma files to get things done. Expect explainer videos and all that shows the reasoning behind why they've done the things they've done!

23. Oktober 2024
Bewertung ohne vorherige Einladung

So funktioniert Trustpilot

Auf Trustpilot hat jeder die Möglichkeit, Bewertungen abzugeben. Der Verfasser einer Bewertung kann diese jederzeit bearbeiten oder löschen, und die Bewertungen werden angezeigt, solange der jeweilige Nutzer-Account aktiv ist.

Unternehmen können über automatische Einladungen zur Bewertungsabgabe einladen. Diese Bewertungen werden mit dem Hinweis „verifiziert“ versehen, um darauf hinzuweisen, dass es sich um echte Erfahrungen handelt.

Erfahren Sie mehr über die verschiedenen Arten von Bewertungen.

Zum Schutz unseres Portals setzen wir auf eine Kombination aus spezialisierten Mitarbeitern und cleveren Technologien. Erfahren Sie, wie wir gefälschte Bewertungen bekämpfen.

Erfahren Sie mehr darüber, wie Bewertungen auf Trustpilot gehandhabt werden.

Hier ​finden Sie 8 Tipps für das Schreiben von Bewertungen.

Die Verifizierung hilft sicherzustellen, dass es sich bei den Bewertungen, die Sie auf Trustpilot lesen, um Bewertungen von echten Menschen handelt.

Anreize für das Schreiben von Bewertungen anzubieten oder selektiv zur Bewertungsabgabe einzuladen, kann den TrustScore verfälschen. Deshalb verstößt beides gegen unsere Richtlinien.

Erfahren Sie mehr