After a renovation mishap I had my engagement ring redesigned at the Brookvale store, under the care, guidance & support of Manon. From the moment I walked into the store I knew I was in the right han... Mehr ansehen
Unternehmen hat geantwortet
Wir überprüfen keine spezifischen Behauptungen, da die Meinungen der Bewerter ihre eigenen sind. Wir können Bewertungen jedoch als „verifiziert” kennzeichnen, wenn wir bestätigen können, dass eine geschäftliche Interaktion stattgefunden hat. Mehr erfahren
Um die Integrität unseres Portals zu schützen, überprüft unsere automatisierte Software alle Bewertungen – unabhängig davon, ob sie verifiziert sind oder nicht – rund um die Uhr. Diese Technologie identifiziert und entfernt Inhalte, die gegen unsere Richtlinien verstoßen, wie zum Beispiel Bewertungen, die nicht auf einer wirklichen Erfahrungen basieren. Uns ist bewusst, dass wir möglicherweise nicht alles erfassen, doch Sie können uns jederzeit problematische Inhalte melden, die wir Ihrer Meinung nach übersehen haben. Mehr erfahren
Das sagen Bewerter
As long time customers, my husband and I recently reached out to Nick from Dracakis to purchase a couple of items for my 60th Birthday present. We have always found him more than helpful each tim... Mehr ansehen
Unternehmen hat geantwortet
Reception & service given to two elderly folk with a relatively minor repair item was absolutely top class. The finished product, and fitting, made us immensely happy. There is no doubt any further ne... Mehr ansehen
Unternehmen hat geantwortet
I recently bought an online Men's Yellow & White Gold Bracelet (21cm), and I'm extremely pleased with the exceptional quality and craftsmanship. Although it's rose gold plated on white gold, this does... Mehr ansehen
Unternehmen hat geantwortet
Unternehmensdetails
Vom Unternehmen geschrieben
Dracakis not only ensures that they are the best jewellers in Australia, but also ensure all jewellers employed by Dracakis are at the top of the industry. Dracakis jewellery pieces are designed and created, on our premises, in the Dracakis workshops. Each unique piece is hand-made to the highest standard before receiving the Dracakis hallmark. We source the finest quality precious metals, diamonds and gemstones from all over the world, making it impossible to be compared. Dracakis have been the finalists and winners of numerous industry and business awards since opening the family business. Family members travel frequently to ensure Dracakis are keeping abreast of the industry’s technical advancements and latest trends. Dracakis are one of only a few Australian distributors of the famous Hearts On Fire diamonds, which is the designer of the most perfectly cut diamond in the world. Dracakis are a genuine family business with two generations of jewellers determined to provide you with the most exquisite jewellery in the world.
Kontaktinformationen
567 Military Road, 2088, Sydney, Australien
- +61299694152
- hello@dracakis.com.au
- dracakis.com.au
Gold neckless purchase from Dracakis Jewellers Brookvale
My wife and I purchased a gold neckless recently from Dracakis Jewellers Brookvale. We were looked after by Nick Dracakis who we have done business with previously.
Nick made our purchase of such a special item enjoyable and offered us many options and advice on the pros and cons of each. In the end we selected the very first neckless we were shown by Nick and were very happy with the price and professional service we received.
My wife and I would recommend Dracakis Jewellers Brookvale to anyone wanting to add that special piece of jewellery to their private collection. If you ask for Nick to look after you, your purchasing experience will be enhanced and you will leave the store extremely satisfied just as we were.
22. November 2018
Bewertung ohne vorherige Einladung
Antwort von Dracakis Jewellers
Hello David, Thank you for this excellent review. It was an absolute pleasure to serve you and aid in the purchase of the gold necklace. We really do look forward to seeing you again soon.
I had my engagement ring and eternity…
I had my engagement ring and eternity ring enlarged and Dracakis Jewellers did a wonderful job. I am thrilled with the result.
21. November 2018
Bewertung ohne vorherige Einladung
Antwort von Dracakis Jewellers
Hi Sue, Thank you for leaving this great review. We're happy we could get both the ring back on your ring and with a smile. We look forward to your next visit.
Thank you for your attention and…
Thank you for your attention and helpfulness in meeting our requirements!
The result was beyond expectation.
20. November 2018
Bewertung ohne vorherige Einladung
Antwort von Dracakis Jewellers
Hello Kevin, Thank you for taking the time to leave such a great review. We happy to hear we exceeded your expectations and look forward to doing so again soon.
Excellent personal service
Excellent personal service, thank you
20. November 2018
Bewertung ohne vorherige Einladung
Antwort von Dracakis Jewellers
Hello Courtney, Thank you for this great review. It was an absolutely pleasure to deal with you and we look forward to seeing you again soon.
the service is really great at…
the service is really great at Dracakis. The young men who work in the shop are experts in their field and therefor can give excellent advise on repairs and buying of jewellery
20. November 2018
Bewertung ohne vorherige Einladung
Antwort von Dracakis Jewellers
Hello Ann, Thank you for your great review. It's great to hear your comments and that you happy with your service. We look forward to your next visit.
Wonderful service
Helpful, timely, meticulous and a great post purchase care package.
19. November 2018
Bewertung ohne vorherige Einladung
Antwort von Dracakis Jewellers
Hi Susanna, Thank you so much for taking the time to leave this review. We're very happy to hear you enjoy the experience long after you've left the store. We look forward to your next visit.
Dracakis - A diamond family service!
Dealing with Dracakis Jewellers over the years has always been like catching up with old friends.
The warm, friendly, and hospitable welcome and treatment received, is married to extremely professional, ethical, and patient, advice, support, and guidance, whether it be a purchase, repair, or other service required.
You are never rushed or "processed", and always treated with the utmost respect and courtesy.
Thank you!
19. November 2018
Bewertung ohne vorherige Einladung
Antwort von Dracakis Jewellers
Hello Guglielmo, Thank you for this great review. It's always been a pleasure to serve you. It's customers like you that make it feel like we're dealing with friends. We'll always be honest, reliable and let our customers set the pace. We look forward to your many more visits! :)
Customer service cannot be faulted
Customer service cannot be faulted. Work done well and on time, ie as promised. Certainly can recommend family and friends.
19. November 2018
Bewertung ohne vorherige Einladung
Antwort von Dracakis Jewellers
Hello Guy, Thank you for taking the time to leave us this great review. We will always provide top customer service and aim to have work finished before the due date for our customers. Thank you for choosing us and we look forward to seeing you again soon.
Pretty harsh refund policy
Pretty harsh refund policy. Unfortunately unwilling to refund a bracelet i bought for my wife (wasnt quite right), even though I returned it the day after i bought it.
Im no longer a 'long time' customer.
19. November 2018
Bewertung ohne vorherige Einladung
Antwort von Dracakis Jewellers
Hi John, Thank you for taking the time to give us your honest feedback, we really appreciate it. We are sorry to hear you are disappointed with our no refunds policy for a change of heart. We do however offer an exchange for anything else, the offer to handcraft exactly what you are looking for or a store credit for when you have made a decision. I believe these options would have been presented to you in store when you returned the bracelet. We would love to get this gift right for you and you make your wife very happy so If we can be of any assistance in helping you design the perfect gift please do reach out and let us know. :)
Excellent service and very friendly…
Excellent service and very friendly staff.
19. November 2018
Bewertung ohne vorherige Einladung
Antwort von Dracakis Jewellers
Hello Ian, Thank you for this great review. It's great to hear you find our service excellent as well as friendly. We look forward to welcoming you again soon.
Excellent quality and service
Excellent quality and service. Drakakis all the way 🔥
19. November 2018
Bewertung ohne vorherige Einladung
Antwort von Dracakis Jewellers
Hello Sharon, Thank you for taking time out to leave us this review. We hope to see you in our stores again soon.
Excellent service
19. November 2018
Bewertung ohne vorherige Einladung
Antwort von Dracakis Jewellers
Hello Ale, Thank you for leaving us this great review. We're always happy to hear our customers thoughts on our service. We look forward to your next visit.
Great service
Great service, very attentive and personalised
19. November 2018
Bewertung ohne vorherige Einladung
Antwort von Dracakis Jewellers
Hello Ryan, Thank you for this great review. We glad you felt a part of the family with our personalised approach to service and we look forward to seeing you again soon.
Drakacis at Warringah Mall has recently…
Drakacis at Warringah Mall has recently replaced my engagement ring. The case was handled with utmost professi onalism and care. Highly recommended.
19. November 2018
Bewertung ohne vorherige Einladung
Antwort von Dracakis Jewellers
Hi Stuart, Thank you for leaving us this great review. We're happy to hear you are happy with the replacement and service. We hope it's now sparkling all over again! We hope to see you soon.
They are a very professional company…
They are a very professional company and nothing is too much trouble for them.
Their jewellery selection is outstanding.
And their service is exceptional for any adjustments that are required.
Always walk away very happy.
19. November 2018
Bewertung ohne vorherige Einladung
Antwort von Dracakis Jewellers
Hello Anna, Thank you for taking the time to leave us this great review. It's great to hear you comments. We will always provide top customer service and product selection so our customer know they will always get the best when they come to Dracakis. We look forward to your next visit.
Excellent service and good result from…
Excellent service and good result from Peter Dracakis!
Tim Herring
TelSoc
19. November 2018
Bewertung ohne vorherige Einladung
Antwort von Dracakis Jewellers
Hello Tim, Thank you for this great review. We're happy to hear you enjoyed the service and we will pass this onto Peter for you. We look forward to seeing you again shortly.
Great Service
The lady was great.
Honest, real, not pushy & not blingy - she was lovely to deal with!
Thanks - I love my new 40th present - a pair of Aqua Marine earrings xx
19. November 2018
Bewertung ohne vorherige Einladung
Antwort von Dracakis Jewellers
Hi Claire, Thank you for this great review. We teach all our staff to provide honest customer service so it's great to hear your comments. We hope those Aquamarine earrings are being well worn, pop by if you ever need them cleaning up.
Great service
Great service, friendly. Fantastic job done resizing and fixing all claws. I was told about these jewellers from a friend and couldn't have been happier.
19. November 2018
Bewertung ohne vorherige Einladung
Antwort von Dracakis Jewellers
Hello Kathy, Thank you for taking the time to leave us a review. We're happy your friend told you about us because now we have another fabulous customer! We can't wait to see you again.
This is a local well known business…
This is a local well known business that always looks after the customer.
19. November 2018
Bewertung ohne vorherige Einladung
Antwort von Dracakis Jewellers
Hello Deb, Thank you for this great review. We will always put our customers first. We look forward to seeing you again soon.
LOVELY PEARL EARRINGS.
I like pearls & Dracakis have a good selection. the staff are friendly & welcoming, & most helpful. I am very pleased with my purchase of pearl earrings.
Thank you Dracakis.
19. November 2018
Bewertung ohne vorherige Einladung
Antwort von Dracakis Jewellers
Hello Christine, Thank you for this great review. We're very happy to hear you like our selection of pearl jewellery and that that wonderful pair of pearl earrings found a loving home. We hope to see you again soon.
So funktioniert Trustpilot
Auf Trustpilot hat jeder die Möglichkeit, Bewertungen abzugeben. Der Verfasser einer Bewertung kann diese jederzeit bearbeiten oder löschen, und die Bewertungen werden angezeigt, solange der jeweilige Nutzer-Account aktiv ist.
Unternehmen können über automatische Einladungen zur Bewertungsabgabe einladen. Diese Bewertungen werden mit dem Hinweis „verifiziert“ versehen, um darauf hinzuweisen, dass es sich um echte Erfahrungen handelt.
Erfahren Sie mehr über die verschiedenen Arten von Bewertungen.
Zum Schutz unseres Portals setzen wir auf eine Kombination aus spezialisierten Mitarbeitern und cleveren Technologien. Erfahren Sie, wie wir gefälschte Bewertungen bekämpfen.
Erfahren Sie mehr darüber, wie Bewertungen auf Trustpilot gehandhabt werden.
Hier finden Sie 8 Tipps für das Schreiben von Bewertungen.
Die Verifizierung hilft sicherzustellen, dass es sich bei den Bewertungen, die Sie auf Trustpilot lesen, um Bewertungen von echten Menschen handelt.
Anreize für das Schreiben von Bewertungen anzubieten oder selektiv zur Bewertungsabgabe einzuladen, kann den TrustScore verfälschen. Deshalb verstößt beides gegen unsere Richtlinien.