Doorsteps.co.uk Bewertungen 6’023

Very quick to respond and Amman was very helpful.

It's apparently not possible to leave zero stars, therefore I will attribute this 1 star to the photographer, Harsh who they subcontracted to do the photos, valuation and virtual tour. He was excellent. The remaining blanks are for the Doorsteps hosted viewings 'service' (and remote customer 'service'), which is a complete waste of time. I paid £999 for their premium package specifically for the hosted viewings. PEOPLE DO NOT WASTE YOUR HARD EARNED MONEY ON THIS!

I have documented a catalogue of errors, which I have discussed with Doorsteps and will not bore you with in detail, however they can be grouped into 3 main areas: 1) very obvious lack of a working process, 2) multiple phonecalls (on my part) repeating the same information to get anything done, 3) limited amount of communication around anything including feedback from viewings.

The worst moment was when they arranged a viewing and then didn't turn up to host the viewing that they arranged, so I got an angry call from the interested and potential buyer (whilst I was at a family wedding) that I then had to deal with. The potential buyer could not get in contact anyone at Doorsteps so they called me. Great. Not.

Long story short, it's been a complete waste of my time and money. As of today, I am still waiting for the return of my keys, despite chasing several times. It would also be great if (9 months later) someone at Doorsteps could send me an actual invoice.

So to summarise my review - 5 stars for taking my money and zero stars for everything else.

(I blame myself.... I should have listened to the advice on The Landlord Blog (google it).....he warned us all)

AMMAR was Very helpful and polite

I rang to talk about viewing a potential property for me to buy, the man who answered my call was Ammar and he was very helpful and polite in the way he dealt with the matter.

I was called back very quickly after submitting my request for a viewing. paola was extremely helpful and polite- sorted out a viewing at very short notice- thank you

Paola was very friendly and gave us appropriate information. Thanks

Very quick in making contact and was very accommodating booking viewing appointment.

Paola has been very helpful today, thank you Paola.

Spoke to Paola who was very friendly and professional. Booked a viewing straight away without any issues.

I had conversation with Jean and she is very kind and helpful. She provides me all the information and arrange my property viewing.

Shocking service from start to finish! No support, no help, no contact! They juat want your money upfront! Use a proper estate agent who actually want to help you sell your house.

Received very polite and professional service from Ammar in a call today. Quick and to the point

Very professional and kind

Amman was very helpful!

Ammar has given good response for house viewing request. Thanks.

Not a great experience. Calls seem to be answered outside of the UK. The line is bad and the accents very varied. The understanding required of a British market seems very poor i.e. the answers I gave to their questions were not understood. Then once an offer was put in they were chasing me to use their other services.

I received Helpful and polite service today

Great service provided by Paola. She was very friendly and helpful.