Doddle Cover Bewertungen 1’626

I had a great experience with their customer service. I had a phone conversation with Gabriela to discuss policy documents. She assisted me in resolving my query. I found her to be very professional. I want to express my appreciation to her specifically.

Very helpful and got me a gud quote

I took out insurance with Doodlecover expecting a straightforward, reliable service — what I got instead has been an absolute nightmare.

Out of nowhere, they decided to raise my policy premium due to an EU licence issue. No proper explanation, no warning — just a sudden increase that I was expected to simply accept. When I tried to contact them to discuss and negotiate the decision, the experience went from bad to worse.

I was passed around from department to department like I didn't matter, with no one willing to take ownership of my case or give me a straight answer. I spent hours on the phone waiting — hours of my time completely wasted — and to top it all off, they have still not responded or resolved the issue.

The lack of communication, accountability, and basic customer care is shocking. I would strongly advise anyone considering Doodlecover to think twice. If something goes wrong, don't expect them to be there for you.

Really great experience looking for my cover even though went up a bit when I call had to call them but Theo made it all clear to me about it and he helped helped me out massively and made it all workout great so greatly appreciate his help today

Everything is excellent

The member of staff was really helpful and took lots of time to check the policy was exactly right for us - even calling the company to double check a couple of questions. He was helpful, efficient and thorough.

Overall excellent - good value
The process took a long time to finalise, however, with repetitious input of information, hence four stars.

Very helpful guy- I had a better quote initially from another company, but Rosh came back the next day with and improved offer which i agreed to. Good experience, worth a try if ypur looking for Car Insurance....

Total joke the price u get online it’s nothing when h ring them every thing will change and quote will be more then double

Awful, offering fake low prices on comparison websites. Ring up they don’t honour the “cheap quote” instead have you sat on the phone for an hour then give you a new quote more than what it was. When I even agreed to this, made payment for deposit then the guy says after an hr oh actually can’t honour that policy either as I they don’t honour personal ncb for taxi insurance. Well all this information was truthfully filled out on the form & repeated over the phone to the operator what a waste of time!!!

Just to let everybody know there reply is completely false! Another reason not to use this company liars!

The comparison website asked if I had private car NCB I said yes and correctly entered the right amount of ncbs, I also declared all accidents! LIARS!

Theo helped so much in getting a good priced insurance.

Quick and informative

Recently took out cover with doddle cover. Had the pleasure of having Jamal take my call he was funny and pleasant throughout the whole 50 minute conversations. Very helpful with everything so 5 stars goes to Jamal.

Very good service, good communication thank you very much

Amazingly helpful and understanding! Will be continuing to use Doddle Cover after the help I received with a situation out of my control.

Excellent customer service. Could not proceed with car insurance online and I got an unexpected phone call the next day from Ross I believe. To cut a long story short he managed to get me the insurance I needed. Would highly recommend.

In all honesty I had cheaper quotes (not by much) but still. I decided to stay with doddle cover, for the simple fact, there so easy to deal with.phone time been next to nothing and easy to understand agents. I’m happy to pay that little extra for the convenience. Quick, easy and over all really good service.

Good service

I’ve been using this broker for my taxi insurance and I’m very happy with the service. Great communication, fast and efficient process, and very competitive prices. Everything was handled smoothly and without stress. Highly recommended – a professional and reliable 5-star service!

Theo was extremely helpful and guided me through everything.
Thank you so much Theo.