Do not sign up for this service. There is no way to cancel online and there are automated email responces and dodging the cancelation. Automated responce stating you are on a 12 month discounted year... Mehr ansehen
Wir überprüfen keine spezifischen Behauptungen, da die Meinungen der Bewerter ihre eigenen sind. Wir können Bewertungen jedoch als „verifiziert” kennzeichnen, wenn wir bestätigen können, dass eine geschäftliche Interaktion stattgefunden hat. Mehr erfahren
Um die Integrität unseres Portals zu schützen, überprüft unsere automatisierte Software alle Bewertungen – unabhängig davon, ob sie verifiziert sind oder nicht – rund um die Uhr. Diese Technologie identifiziert und entfernt Inhalte, die gegen unsere Richtlinien verstoßen, wie zum Beispiel Bewertungen, die nicht auf einer wirklichen Erfahrungen basieren. Uns ist bewusst, dass wir möglicherweise nicht alles erfassen, doch Sie können uns jederzeit problematische Inhalte melden, die wir Ihrer Meinung nach übersehen haben. Mehr erfahren
Das sagen Bewerter
I URGE YOU NEVER USE THIS COMPANY Needed bank statements converted to excel for bookkeeping. Signed up for their free trial, didn’t do anything. It Said I needed a premium plan to use it.... Mehr ansehen
Unternehmen hat geantwortet
Canceled subscription and have cancellation confirmation, but continued to be billed monthly. Support claimed I was locked into a 12-month commitment despite the site advertising month-to-month / canc... Mehr ansehen
I was charged £27.30 every month for five months without my knowledge or consent. When I log into my DocuClipper account, it clearly states I have no active plan — yet the payments kept being taken.... Mehr ansehen
Unternehmensdetails
Informationen, die aus verschiedenen externen Quellen stammen
Automate data extraction from digital and scanned documents
Kontaktinformationen
Vereinigte Staaten
- support@docuclipper.com
- docuclipper.com
1.6
Ungenügend
28 Bewertungen
Hat 70 % seiner negativen Bewertungen beantwortet
Braucht meist mehr als 1 Monat zum Antworten
So nutzt dieses Unternehmen Trustpilot
Erfahren Sie, woher die Bewertungen stammen und wie sie ausgewertet und moderiert werden.
Das haben sich andere Leute angesehen
Absolute SCAM. Do not give them your credit card info
I emailed support at docuclipper.com January 25th to cancel my account. They still charged my account January 30th. I emailed them to cancel my account again Feb 24, Mar 1, and Apr 20. They still charged me $39 on Jan 30, Mar 4, and Mar 28th. They only canceled my account TODAY, Apr 25 after I have continued to email them about cancelling my account, but they still have refused to refund me for the payments charged after I requested cancellation on January 25th. They're saying their policy is no refunds after the trial, and they're ignoring the fact that I've attempted to cancel with them multiple times.
25. Januar 2025
Bewertung ohne vorherige Einladung
Antwort von Docuclipper
We are sorry to hear about your experience. Our records show that we cancel accounts immediately once a cancellation request is received. We do not delay or continue charging after a confirmed cancellation.
If you did not receive a confirmation email when you first requested to cancel, it may be that the request did not reach our system or was filtered by your email provider. We would be happy to review your account activity and provide full visibility into when the cancellation took place.
Please contact support@docuclipper.com
with the email used for your account so we can verify the timeline and make sure everything is resolved correctly.
Docuclipper is a piece of rubbish
Docuclipper is a piece of rubbish. A pdf will only convert to excel what is on the front page - none of the pages that follow. It is complex and useless. I could type 100 pages faster than this piece of rubbish. AND they won't give a refund no matter what you do. ANGRY BEYOND BELIEF!
17. April 2025
Bewertung ohne vorherige Einladung
Antwort von Docuclipper
We are sorry to hear about your experience. DocuClipper is designed to deliver the most accurate bank and financial document conversion in the industry, including multi-page PDFs. If only the first page was processed, it may indicate a file formatting issue that our team can easily correct.
Please contact support@docuclipper.com
with your file, and our team will review and fix the template so all pages convert properly. While our refund policy does not allow refunds once processing begins, we are always happy to resolve issues and ensure your documents are converted accurately.
Fraud
Fraud - used them once to convert one document, and since then been charging me £27.30 a month, I've tried to cancel multiple times but hasnt allowed me to, I cant even log into the account - they dont have a phone number or respond to emails.
3. April 2025
Bewertung ohne vorherige Einladung
Antwort von Docuclipper
We are sorry to hear about your experience. Our system cancels accounts immediately upon request, and we do not continue charging after a confirmed cancellation. You can also cancel directly from the Settings page on our website at any time.
If you were unable to log in or did not receive a confirmation, it is possible that your cancellation request did not reach us. Please contact support@docuclipper.com
again with the email address used for your account, and we will review your history to ensure your account is fully canceled and any outstanding issues are resolved.
Its a scam they say you get a trail for…
Its a scam they say you get a trail for 7 days but your charged the next day and the starter subscription bills you every month for a year and thats when you cancel.
28. Februar 2025
Bewertung ohne vorherige Einladung
Antwort von Docuclipper
We are sorry to hear about your experience. To clarify, our free trial does not require any payment information and allows you to process up to 120 pages completely free. You can fully test the product before entering any billing details or upgrading.
A paid subscription only begins if you manually upgrade, and the plan type you choose determines billing terms. The Annual Billed Monthly plan offers a discounted rate in exchange for a 12-month commitment, which is clearly stated during checkout.
If you have any questions or need help confirming your plan type, please reach out to support@docuclipper.com
and our team will review your account right away.
Great product
Great product. I just spent about 20 minutes in one of their competitor products Which is based in Ireland, and it was a horrendous experience. I couldn't get anything to work All I wanted was to scan some bank statements That's it, and I couldn't get it to work. Went on to DocuClipper when in three minutes I had done everything I needed to do. Great job guys and girls
24. Januar 2025
Bewertung ohne vorherige Einladung
Antwort von Docuclipper
Thank you for your kind words! We're so glad to hear that DocuClipper made your experience smooth and hassle-free. We appreciate your support and are here whenever you need us! 🚀
Docuclipper are good without…
Docuclipper are good without verification. For verified documents, I recommend PROOFOFSTATEMENTCOM for bank statements and paystubs. Great experience overall.
2. Dezember 2024
Bewertung ohne vorherige Einladung
Generally a crap product
Generally a crap product that I regret ever using it,
Some Bank Statement dates were wrong,
Some Bank amounts had wrong signs.
I had to go through them line by line to check and correct them.
6. November 2024
Bewertung ohne vorherige Einladung
Antwort von Docuclipper
Sorry to hear about your experience. Accuracy is our top priority, and this isn’t the experience we want for our users. We’d love to investigate what went wrong and make it right—please reach out to our support team, and we’ll work to resolve this for you.
Blhack
Wow! So let's just say Bad was Bad and Terrible was like, oh...there's a reason they won't be around long.
I'm a CEO of a software company. These guys run what we used to call the gym membership subscription strategy (GMS) or as we called it. Games with your customers.
30 days free, no customer success, hard to cancel, forget about it, email in why have I paid almost $1000 for this...and why am I so dumb.
Yup, I'm the dumb one for trying a solve a problem, their software over promises, then I get too busy or forget...and one day I'm F*cn...thats like a Grand.
3. Oktober 2024
Bewertung ohne vorherige Einladung
Antwort von Docuclipper
Thank you for your feedback. Our policy does not allow refunds for forgotten subscription cancellations, but our support team offered to add a credit to your account and assistance.
So funktioniert Trustpilot
Auf Trustpilot hat jeder die Möglichkeit, Bewertungen abzugeben. Der Verfasser einer Bewertung kann diese jederzeit bearbeiten oder löschen, und die Bewertungen werden angezeigt, solange der jeweilige Nutzer-Account aktiv ist.
Unternehmen können über automatische Einladungen zur Bewertungsabgabe einladen. Diese Bewertungen werden mit dem Hinweis „verifiziert“ versehen, um darauf hinzuweisen, dass es sich um echte Erfahrungen handelt.
Erfahren Sie mehr über die verschiedenen Arten von Bewertungen.
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Erfahren Sie mehr darüber, wie Bewertungen auf Trustpilot gehandhabt werden.
Hier finden Sie 8 Tipps für das Schreiben von Bewertungen.
Die Verifizierung hilft sicherzustellen, dass es sich bei den Bewertungen, die Sie auf Trustpilot lesen, um Bewertungen von echten Menschen handelt.
Anreize für das Schreiben von Bewertungen anzubieten oder selektiv zur Bewertungsabgabe einzuladen, kann den TrustScore verfälschen. Deshalb verstößt beides gegen unsere Richtlinien.