Really helpful guy on the end of the phone helped me get exactly what I needed. He went the extra mile looking things up and double checking that things were right for me.
Wir überprüfen keine spezifischen Behauptungen, da die Meinungen der Bewerter ihre eigenen sind. Wir können Bewertungen jedoch als „verifiziert” kennzeichnen, wenn wir bestätigen können, dass eine geschäftliche Interaktion stattgefunden hat. Mehr erfahren
Um die Integrität unseres Portals zu schützen, überprüft unsere automatisierte Software alle Bewertungen – unabhängig davon, ob sie verifiziert sind oder nicht – rund um die Uhr. Diese Technologie identifiziert und entfernt Inhalte, die gegen unsere Richtlinien verstoßen, wie zum Beispiel Bewertungen, die nicht auf einer wirklichen Erfahrungen basieren. Uns ist bewusst, dass wir möglicherweise nicht alles erfassen, doch Sie können uns jederzeit problematische Inhalte melden, die wir Ihrer Meinung nach übersehen haben. Mehr erfahren
Das sagen Bewerter
Chris the owner has been amazingly helpful. The service is the best I have seen for a long time. He was super helpful discussing products (via the messenger on his website) and helped with recommendat... Mehr ansehen
Called the shop a couple of times and got fantastic advice after both conversations. I also got a warm friendly feeling from the chats, like nothing was too much trouble. Snorkelling is our main act... Mehr ansehen
Easy site to use - delivery updates - goods arrived well packaged - would definitely recommend- purchased a combo snorkel & mask tusk
Unternehmensdetails
Informationen, die aus verschiedenen externen Quellen stammen
Established 1954, Denney Diving is the North's premier dive store with an unparalleled quality of customer care and service to both individuals and organizations in the diving world. We hold a large stock of equipment, most can ship for Next Working Day UK Delivery when needed. We are Premier Dealers for : Cressi Sub, Aqualung ,Mares, Aqua Sphere, Head, Scubapro, Suunto, Oceanic, Apeks, Atomic & More We strive to provide You the customer with the best quality service & advice.
Kontaktinformationen
54 Esplanade, TS10 3AG, Redcar, Vereinigtes Königreich
- 01642 486666
- info@divingdirect.co.uk
- divingdirect.co.uk
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Easy to order, good product and quick delivery
Easy to order, good product, really quick delivery. Very happy with my prescription mask and snorkel. Was very pleased the prescription lenses were inserted for me.
Item was received by the date I was…
Item was received by the date I was told although I only received a message on the day to say it was being delivered which meant I had to leave work early
Really helpful
Really helpful, patient, honest and knowledgeable staff/owners every time. Never sell you anything you don't need. I have had alot of help and advice when buying equipment.
Great customer service
Great customer service rang a couple of times for advice very helpful and received my order the following day.
Late order before leaving on Holiday.
I made a mistake on my order for delivery as I required my item next day delivery as I was going on holiday within a few days of the item being delivered and wanted to make sure I had ample time to return the item and get a replacement before I left.
So called the store early the next morning to get it sorted before they shipped my item.
The help I got was second to none, not only did the chap at the store help me out with delivery he also got one of the other chaps that is virtually the same size as me to try on the item I was buying to make sure it would fit and lessen the chances of me needing a replacement and not getting it on time before I left for holiday.
He also called me in the afternoon on the same day to tell me that I should have no problem with the size and the item was being shipped that day.
This store in my opinion has gone above and beyond what they are required to do for a customer and I would personally recommend them to anyone great communication and Customer service
fast delivery
fast delivery, reliable packaging, good service
Ordered a full face mask on Friday…
Ordered a full face mask on Friday arrived on Saturday, 5 * service!
Snorkeling set
Good products but dosnt come with much written product information. Probably available online anyway. Delivery was quick and sufficient but not excessive packaging. I look forward to trying the set out.
Great prices and help from the shop…
Great prices and help from the shop when choosing mask and snorkel. Really pleased with the kit and it arrived quickly.
Great transaction and swift delivery…
Great transaction and swift delivery including pre fitted prescription goggle lenses😊
Fits really secure around the head and…
Fits really secure around the head and face and it doesnt steam up!
5/5 – Outstanding Service and Top-Quality Gear!
I had one of the best customer service experiences with Diving Direct. The communication from the sales team was exceptional – fast, clear, and incredibly helpful. They resolved my issue quickly and professionally, which made the whole process smooth and stress-free.
The products they sell are absolutely first-class – high quality, reliable, and exactly as described. Delivery was impressively fast, and everything arrived securely packed and well protected.
A big thank you to the team at Denney Diving – highly recommended! I’ll definitely be returning in the future.
I recently purchased swimming goggles…
I recently purchased swimming goggles from Diving Direct and I honestly cannot praise them enough, especially Chris, who was incredibly helpful throughout the process. From sending me comparison pictures to helping me find the perfect pair at a very competitive price, Chris went above and beyond to answer all my questions with patience and clarity. The level of customer service was outstanding. Delivery was also super prompt.
Thank you, Chris, and the team at Diving Direct.
Ordered a full face snorkel mask and it…
Ordered a full face snorkel mask and it arrived 3days later ! great quality and a good price and also fits my wife’s face so she can’t wait to try it out on holiday!
Great Company
Good selection of products.
Website very user friendly.
Great customer service.
Excellent delivery service.
advice brilliant and friendly staff
I went to the shop for my daughter and myself to get advice was brilliant we were aloud to try on some masks to get the best fit
Reliable-Experienced-Patient-Honest-Quick Prompt Delivery-Friendly
Good medium size company. During whole process we felt exactly as described themselves in their website; [the business is still family run and we continue to offer the same unparalleled quality of customer care and service]. Chris answered all our questions about the snorkeling equipment patiently before and after we purchased our fins and goggles. (not like big call center representatives disrespectful seller jargon).
I advise check all brands they supplied one by one to find good quality of product you want to buy. *Actually we previously bought Italian brand fins and goggles from another supplier they did not last more than one summer holiday. We feel TUSA brand USA made one's wil last longer (we have just tried them in Bali today they were way better than Italian ones).
If you are detail checker kind of a buyer, you may find surprising genuine discount if you carefully check on and out of their website.
The delivery of our goggles and fins made with well packaged box safe and quick as promised.
I personally believe that, if you prefer to make purchase from Diving Direct type local-regional-national small/medium sized companies, you can prevent giant multinational companies to becaome increasingly monopoly in the market. (You know which companies I am talking about).
Diving Direct:
Strongly recommended.
Excellent & professional Staff
The staff (especially Chris) were excellent is dealing with a delivery issue that was the fault of the courier (not Diving Direct). Chris was professional & very helpful in trying to resolve the issue with the courier. He also cared enough to keep me updated to ensure I did receive my delivery. I would 100% recommend Diving Direct and will definitely be using them again in the future! Thanks.
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