Direct Salon Furniture Bewertungen 

56
TrustScore 4.5 von 5

4.5

Wir überprüfen keine spezifischen Behauptungen, da die Meinungen der Bewerter ihre eigenen sind. Wir können Bewertungen jedoch als „verifiziert” kennzeichnen, wenn wir bestätigen können, dass eine geschäftliche Interaktion stattgefunden hat. Mehr erfahren

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Das sagen Bewerter

Bewertet mit 5 von 5 Sternen

Quick delivery and easy to use when ordering online. Stock available. Does include a customs charge for delivery to Ireland when factoring cost.

Unternehmen hat geantwortet

Bewertet mit 5 von 5 Sternen

A great service yet again. Wouldn't go anywhere else. Chris Bennett is so helpful and my couch was delivered, installed and old one taken away by 2 really helpful guys. Delivered exactly when they sai... Mehr ansehen

Unternehmen hat geantwortet

Bewertet mit 5 von 5 Sternen

As a self employed massage therapist, investing in an electric massage couch was a huge investment for me and I cannot rate Direct Salon Furniture highly enough! Karen and Carl were super helpful. The... Mehr ansehen

Bewertet mit 5 von 5 Sternen

Just over a year ago we brought the Beauty Spa Pipeless Pedicure station Chair Relaxion. We are a small Salon so any purchase of this type is a big commitment and it was taken with careful considerati... Mehr ansehen

Unternehmensdetails

Vom Unternehmen geschrieben

We supply beauty salons, barber shops and hairdressers along with schools, colleges, hotels, construction companies and architects throughout the UK, into Europe and also internationally. Our products are sourced from all the major manufacturers including REM, Takara Belmont, WBX, Crewe Orlando, Ayala, Mila and many more. Our range includes a huge selection of salon chairs, beauty chairs, wash points, salon reception desks, barber chairs for sale, spa furniture packages and much more.


Kontaktinformationen

4.5

Hervorragend

TrustScore 4.5 von 5

56 Bewertungen

5 Sterne
4 Sterne
3 Sterne
2 Sterne
1 Stern

Bittet Kunden um Bewertungen

Das Unternehmen lädt seine Kunden ein, Bewertungen zu hinterlassen – ob positive oder negative.

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4.5

Alle Bewertungen

(56)

34 Bewertungen in den letzten 12 Monaten

Bewertung abgeben
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Bewertet mit 5 von 5 Sternen

Sara Couch

Chris was helpful from our first phone call .
He gave me all the information I needed to make a decision on a couch, even sending me pictures.
He kept me updated on the delivery.

14. Mai 2025
Direct Salon Furniture-Logo

Antwort von Direct Salon Furniture

Hi Louise

Thank you for your 5* review! We're glad you're happy with your new couch and the service provided.

Don't hesitate to get in touch if you need anything in the future

Kind regards
Chris
Direct Salon Furniture

Bewertet mit 5 von 5 Sternen

Fantastic company

Fantastic company! On delivery DHL dented my trolley. I called and spoke to Chris who arranged to send me out a new trolley same day to be delivered the next day. I could not ask for better service. Will definitely be ordering again.

2. Mai 2025
Bewertung ohne vorherige Einladung
Direct Salon Furniture-Logo

Antwort von Direct Salon Furniture

Hi Vikki

Thank you for your 5* review, we're glad you're happy with your trolley and the speed in which we resolved the initial issue.

Thanks
Chris
Direct Salon Furniture

Bewertet mit 4 von 5 Sternen

UV Sterilizer

Recently ordered a UV steriliser for my dog grooming business. The product was good value, and delivery was quite quick considering it was a bank holiday.

23. April 2025
Direct Salon Furniture-Logo

Antwort von Direct Salon Furniture

Hi Sarah

Thank you for your review

Kind regards
Direct Salon Furniture

Bewertet mit 5 von 5 Sternen

Would recommend

Easy to order. Fast delivery. Would use again .

4. März 2025
Bewertung ohne vorherige Einladung
Direct Salon Furniture-Logo

Antwort von Direct Salon Furniture

Hi Zoe

Thank you for your 5* review and we're glad you were happy with the service

Kind regards
Direct Salon Furniture

Bewertet mit 1 von 5 Sternen

The worst company

The worst company, beware from this company. I ordered neck cushion REM for my backwash, the neck cushion that I received it's not from REM, it unbranded, and I doesn't fit all. They keep 15% of the product cost and the price of delivery. Be ware the are scammers

27. November 2024
Bewertung ohne vorherige Einladung
Bewertet mit 1 von 5 Sternen

Not 21st century return policy

Ordered two Spiral Hair Dryer Holders from this website, however upon receiving the items, I realised they are way too long and will not fit my dressing table, so decided to return them. Upon contacting Direct Salon Furniture, I was told they charge 15% restocking fee as per terms and conditions. This is not made clear at ordering stage and most probably hidden in some fine print, which is not ok. In a world where you can return anything except for underwear and earrings without any penalties, this is not ok on any level. Very disappointing service.

21. Juni 2024
Bewertung ohne vorherige Einladung
Direct Salon Furniture-Logo

Antwort von Direct Salon Furniture

Hi Andrea, Our refund and return policy is available for everyone to see from the T&C's drop down menu on our website shown on every page. I can confirm we haven't charged a 15% restocking fee as we could see you had returned them well packaged and without using them. However, as it does state in our return policy, as with many other large name wholesalers, "postage on the original order will not be refunded" which is the deduction you have seen on your refund.

We're sorry you're disappointed, we would have been happy to assist with any enquiries regarding the suitability of the product before ordering.

Bewertet mit 1 von 5 Sternen

Terrible customer service

Terrible customer service. once they received payment. No updates for my order, it feels like a total scam. Very unsettling doing business with this company. I do not recommend to anyone.
Bought something from them it's says 2 to 5 working days to recive and now its been 2 weeks nothing .disappointed

25. Juni 2024
Bewertung ohne vorherige Einladung
Direct Salon Furniture-Logo

Antwort von Direct Salon Furniture

Hi Mardin.

We apologise for the delay, the stock from the supplier unfortunately was delayed in to them which resorted in a slightly longer delivery time. We're sorry you weren't kept informed as this is usually a high priority for us if we have unexpected delays, so we can only apologise for that. But your order was delivered just over 1 week not 2.

Thank you for your review which we will take on board to improve our future service.

Bewertet mit 1 von 5 Sternen

Terrible customer service

Terrible customer service. Ignored messages and calls once they received payment. No updates for my order, it feels like a total scam. Very unsettling doing business with this company. I do not recommend to anyone.

8. Mai 2024
Bewertung ohne vorherige Einladung
Direct Salon Furniture-Logo

Antwort von Direct Salon Furniture

Hi Jermaine

We can't find a record of you ordering from us at directsalonfurniture.co.uk. Was it ordered under your name?

Your name brings up an order from 2022 on our sister site Direct Hairdressing Scissors but not any more recent correspondence.

If we can help at all, call us on 01270 630 280 or email us on info@directsalonsupplies.co.uk

Bewertet mit 5 von 5 Sternen

Would definitely recommend

As a self employed massage therapist, investing in an electric massage couch was a huge investment for me and I cannot rate Direct Salon Furniture highly enough! Karen and Carl were super helpful. The delivery company they work with were fantastic. The couch itself was so easy to get up and running and it’s of a really high quality. 5 stars - would very much recommend!

23. Januar 2024
Bewertung ohne vorherige Einladung
Bewertet mit 1 von 5 Sternen

Terrible customer service

Terrible customer service. Was ignored, fobbed off and was spoken to rudely. Surprised there still in business with a total lack of customer care. Was told I was getting the part I ordered (over 8 weeks of waiting) free of charge for being messed around then that was taken back away! Would not recommend.

3. Oktober 2023
Bewertung ohne vorherige Einladung
Bewertet mit 5 von 5 Sternen

Excellent service and a personal touch

Just over a year ago we brought the Beauty Spa Pipeless Pedicure station Chair Relaxion. We are a small Salon so any purchase of this type is a big commitment and it was taken with careful consideration of the reviews given for this supplier. A few weeks ago unfortunately the water discharge motor failed and we could no longer use the chair. We contacted DIR service and they immediately reacted and with a personal touch replaced the faulty motor. I can't thank them enough and really happy I found a company that is as good as their word. This is difficult to find these days and highly recommended

7. Juli 2023
Bewertung ohne vorherige Einladung
Bewertet mit 5 von 5 Sternen

Extremely pleased

I'll be honest, I was a little skeptical of ordering from this company due to the lack of reviews or information on the web. However I decided to order a sara hydraulic beauty coach from them, their website said 7-14 working days delivery and on the 7th day I was contacted and the delivery date was arranged, then on the chosen day my shiny new chair arrived in great condition and packaged well.

Props to Carl and Joseph who were both quick to respond to every query I had and did so in a polite and professional manor.

Will definitely use again when I need some additional furniture.

Thank you, was a pleasure.

1. November 2022
Bewertung ohne vorherige Einladung
Bewertet mit 5 von 5 Sternen

so pleased with this company

so pleased with this company. I ordered an electric beauty bed, the delivery was very quick and customer service is great. will definitely be returning!

9. März 2022
Bewertung ohne vorherige Einladung

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