Very clear and obvious delivery instructions and online when purchasing items came up with similar results to match that certain product I intended to purchase. Well delivered and only took the nor... Mehr ansehen
Wir überprüfen keine spezifischen Behauptungen, da die Meinungen der Bewerter ihre eigenen sind. Wir können Bewertungen jedoch als „verifiziert” kennzeichnen, wenn wir bestätigen können, dass eine geschäftliche Interaktion stattgefunden hat. Mehr erfahren
Um die Integrität unseres Portals zu schützen, überprüft unsere automatisierte Software alle Bewertungen – unabhängig davon, ob sie verifiziert sind oder nicht – rund um die Uhr. Diese Technologie identifiziert und entfernt Inhalte, die gegen unsere Richtlinien verstoßen, wie zum Beispiel Bewertungen, die nicht auf einer wirklichen Erfahrungen basieren. Uns ist bewusst, dass wir möglicherweise nicht alles erfassen, doch Sie können uns jederzeit problematische Inhalte melden, die wir Ihrer Meinung nach übersehen haben. Mehr erfahren
Das sagen Bewerter
Easy to order on line and arrived on time and undamaged. Only comment was that packaging was not great. The box the hockey stick came in had been squashed. The bow of the stick had been wrapped in... Mehr ansehen
I cannot fault the service we received. I rang for some advice about sizing before purchasing a hockey stick, the phone call was helpful and answered quickly. I ordered 4pm Friday and the next day by... Mehr ansehen
Unternehmen hat geantwortet
I placed an order and used next day delivery. When the item arrived it was flawed. One quick phone call with a follow up email and photograph of the problem and a returns label was issued by Direct Ho... Mehr ansehen
Unternehmensdetails
Vom Unternehmen geschrieben
Hockey Equipment At Great Prices. Sticks, Shoes, Astros & More From Grays, TK, Adidas & More Leading Brands. Same Day Despatch Up To 3PM.
Kontaktinformationen
Wynyard Avenue, TS22 5TB, Stockton-on-Tees, Vereinigtes Königreich
- directhockey.co.uk
Keine aktuellen Aufzeichnungen über Bewertungseinladungen
Dieses Unternehmen hat Kunden in letzter Zeit nicht zur Bewertungsabgabe eingeladen, daher sind die Bewertungen möglicherweise nicht repräsentativ.
Hat 88 % seiner negativen Bewertungen beantwortet
Antwortet meist innerhalb von 1 Woche
So nutzt dieses Unternehmen Trustpilot
Erfahren Sie, woher die Bewertungen stammen und wie sie ausgewertet und moderiert werden.
All good straightforward and delivered…
All good straightforward and delivered on time.
Ordered my son's hockey stick
Ordered my son's hockey stick. Came when stated and was perfect. Definitely a company I will use again! One happy customer 😀
Ordered hockey shin pads
Ordered hockey shin pads, arrived on time and good price no issues at all really please and would use again.
Ordered a hockey stick
Ordered a hockey stick, and it came with deep scratches near the handle region. Sent back and still waiting for my refund.

Antwort von Direct Hockey
Easy to use service
Easy to use service. Range of products available at reasonable prices. Swift delivery and item arrived in good condition. Thank you.
pro hockey direct / hockey direct
This is the same company as pro hockey direct. Unfortunately I have had a similar experience to others. Non delivery of products and no refund. No number to call. No complaints / customer service numbers. Please avoid.

Antwort von Direct Hockey
Great company- had the shoes I wanted
Great company- had the shoes I wanted
Best price I found and SUPER fast delivery. All round very pleased
Sadly ordered an indoor stick and tried…
Sadly ordered an indoor stick and tried to return. This was just returned back saying it had been used (which it hadn’t- it was returned the same day it was received!). Could get through on the phone to try an explain so have given up. Poor service sadly

Antwort von Direct Hockey
Awesome
Firstly they actually had the gloves we needed unlike Amazon, secondly - good price, thirdly - very quick delivery. Whats not to like!!
Reliable
I have ordered from here a few times. All the items have been great quality, as described, and have arrived quickly. Would definitely order again if needed.
I ordered a hockey stick on express…
I ordered a hockey stick on express delivery to arrive by 15/01/25 by Royal Mail … no stick … contacted the company who blamed Royal Mail saying that they have decided to down grade to standard delivery and the earliest I will get it is 23/01 … no apology just a ONE pound delivery refund as they said that I am now paying standard delivery rates … unbelievably bad customer service .. just kept saying “your issue is with Royal Mail not us” !!!

Antwort von Direct Hockey
Recommend
Very nice and easy to use website. Love the quick delivery times.
Still haven’t received item
Still haven’t received item which was a Christmas present for my son.
Just told problem with delivery but nothing else.
Still waiting… disappointing

Antwort von Direct Hockey
Excellent Customer Service
The product is a Christmas present so has yet to be put to use. This review is about Direct Sport's customer service.
The product was sent via Royal Mail. Royal Mail managed to delivering to the wrong address. It took time to work out how to contact customer services by phone but once through the service was excellent. The mis-delivery was soon confirmed and responsibility for resolving the issue accepted.
Four days later the parcel was safely delivered.
A good effort at the height of the Christmas rush.
Great experience
Ordered an indoor hockey glove but it was too small. Returned it with no hassle and requested a larger size, which was promptly delivered. Good fit and quality. Very happy overall.
I ordered the hockey stick and ball for…
I ordered the hockey stick and ball for my grandson, choosing the length on advice from my SIL. I had paid for express delivery to ensure it arrived on time, and delivery was when stated.
Grandson was thrilled with the stick. Unfortunately it was too short so I returned it for a refund.
Customer service were quick to respond with advice and my refund was dealt with promptly.
Excellent Service
I placed an order late on a Thursday night and requested delivery to my local post office , on Saturday afternoon I get notified my parcels are ready for collection . Excellent service !
Great Service
Ordered a Grays hockey stick, glove and shin guards, all arrived within 2 days and perfectly packaged. Really happy with products and service, will shop with you again
Easy to order and fast delivery
Easy to order and fast delivery for Xmas! Web site simple to navigate and no issues with the delivered parcel.
All good
All good - ordered online - delivered on time....my sons had told me the wrong size...easy return and prompt delivery of the replacement....very happy....and my son is happy with his shoes.....
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