Great quality clothing and excellent service! The delivery was very fast, and every item arrived carefully and beautifully packed. The school clothes feel well made and the quality is excellent. Very... Mehr ansehen
Unternehmen hat geantwortet
Wir überprüfen keine spezifischen Behauptungen, da die Meinungen der Bewerter ihre eigenen sind. Wir können Bewertungen jedoch als „verifiziert” kennzeichnen, wenn wir bestätigen können, dass eine geschäftliche Interaktion stattgefunden hat. Mehr erfahren
Um die Integrität unseres Portals zu schützen, überprüft unsere automatisierte Software alle Bewertungen – unabhängig davon, ob sie verifiziert sind oder nicht – rund um die Uhr. Diese Technologie identifiziert und entfernt Inhalte, die gegen unsere Richtlinien verstoßen, wie zum Beispiel Bewertungen, die nicht auf einer wirklichen Erfahrungen basieren. Uns ist bewusst, dass wir möglicherweise nicht alles erfassen, doch Sie können uns jederzeit problematische Inhalte melden, die wir Ihrer Meinung nach übersehen haben. Mehr erfahren
Das sagen Bewerter
£5 for shipping for something that could fit in an A5 stamped envelope is obscene. It’s lazy to have a one size fits all postage system thrown into a big bag. Postage costs set by courier, yes but... Mehr ansehen
Unternehmen hat geantwortet
The returns label did not work at the post office, but after my enquiry with Directclothing, I received a quick response from Chloe on the same day. Chloe was warm and apologetic, explaining the techn... Mehr ansehen
Unternehmen hat geantwortet
Great and fast customer service - I made a mistake placing PO at my previous address and team made the change for me without any issues within couple hours. Thank you!
Unternehmen hat geantwortet
Unternehmensdetails
Vom Unternehmen geschrieben
Direct Clothing has been established for over twenty years as an independent clothing supplier offering a wide range of products including school uniform, sportswear and corporate/promotional wear. We pride ourselves on offering an efficient, reliable and personal service to our customers and are confident that, as well as being impressed with our level of service and quality, you will also find our prices highly competitive. Please contact us to discuss your requirements by emailing sales@directclothing.co.uk Direct Clothing will be happy to provide free advice and guidance or give you a quote online. Direct Clothing currently runs school uniform shops in private and state schools throughout the UK.
Kontaktinformationen
Dixon House, Old Heath Road, WV1 2BF, Wolverhampton, Vereinigtes Königreich
- 01344872299
- customerservice@directclothing.co.uk
- directclothing.co.uk
4.3
Hervorragend
738 Bewertungen
Bittet Kunden um Bewertungen
Das Unternehmen lädt seine Kunden ein, Bewertungen zu hinterlassen – ob positive oder negative.
Inhalte von echten Menschen stehen bei Trustpilot im Vordergrund. Dieses Unternehmen kann jedoch zusätzlich unser KI-gestütztes Antwort-Tool verwenden, um Hilfe beim Verfassen von Antworten zu erhalten.
So nutzt dieses Unternehmen Trustpilot
Erfahren Sie, woher die Bewertungen stammen und wie sie ausgewertet und moderiert werden.
Antwort von Directclothing
Hi Emma,
We're so happy to hear you found our website clear and the ordering process straightforward, with super quick shipping!
We truly appreciate your positive feedback.
Kind Regards,
Direct Clothing
My order was received in a very good…
My order was received in a very good time without any delay.
23. Juni 2026
Antwort von Directclothing
Hi Francis,
We're happy to hear your order arrived promptly. We appreciate your positive feedback!
Kind Regards,
Direct Clothing
Super helpful staff
22. Juni 2026
Antwort von Directclothing
Hi Guisela
Thank you for your review.
We are please that you have found our staff to be super helpful.
Kind Regards
Direct Clothing
Disappointing quality of clothing
Disappointing quality of clothing. If you get items that fit the chest they dont fit around the waist. Material has been changed to a much thicker material - which is not the best for summer. Prices are steep as is the delivery cost. Have no choice but to buy from this company as its the only one that supplies my children's school
22. Juni 2026
Antwort von Directclothing
Hi,
We appreciate you taking the time to share your detailed feedback regarding our clothing quality, sizing, material, and pricing.
We understand your concerns about the fit and the suitability of the material for summer. We are actively reviewing our product specifications and pricing structure to better meet the needs of our customers.
Your insights are invaluable as we strive to improve our offerings.
Kind Regards,
Direct Clothing
Antwort von Directclothing
Hi Fazel,
We're so happy to hear you found the device amazing! We appreciate your positive feedback.
Kind Regards,
Direct Clothing
Super fast delivery, great quality
Very fast delivery, even for personalised items. Quality is excellent, would definitely order from here again.
22. Juni 2026
Antwort von Directclothing
Hi Sammie,
We are so happy to hear that you were pleased with the fast delivery of your personalized items and their excellent quality!
We appreciate your kind words.
Kind Regards,
Direct Clothing
Everything was securely packaged and…
Everything was securely packaged and arrived in perfect condition.
19. Juni 2026
Antwort von Directclothing
Hi,
We're so happy to hear everything arrived in perfect condition.
We appreciate your kind words!
Kind Regards,
Direct Clothing
Great experienced
Great experienced, friendly staff, easy to access website, and most of all good quality materials
16. Juni 2026
Antwort von Directclothing
Hi Charlton,
We are so happy to hear that you had a great experience with our team and found our website easy to use. We appreciate your kind words about the quality of our materials.
Thank you for your positive feedback!
Kind Regards,
Direct Clothing
Antwort von Directclothing
Hi Victoria ,
We are so glad we could help with your inquiry. Thank you for your kind words!
Kind Regards,
Direct Clothing
Antwort von Directclothing
Hi Pascale,
We're so glad we could help! Your kind words mean a lot to us.
Kind Regards,
Direct Clothing
old stock has to go first attitude
disappointed that new style swimming costume (lined, closed back) is not stocked in local uniform shop in all sizes (because old stock has to be sold first) nor can it be ordered
8. Juni 2026
Antwort von Directclothing
Hi Verena,
We appreciate you sharing your experience.
We understand your frustration regarding the availability of the new swimming costume style and are looking into this stock issue.
Kind Regards,
Direct Clothing
An excellent shirt in a good price
An excellent shirt delivered on time. However, the delivery charges should be less.
29. Mai 2026
Antwort von Directclothing
Hi Maqsood,
We regret the delay and incorrect size. We're addressing this.
Kind Regards,
Direct Clothing
Antwort von Directclothing
Hi,
We're happy to hear you enjoyed our quick delivery and good service.
We appreciate your feedback.
Kind Regards,
Direct Clothing
Ordering school uniform made easy - by Chloe!
Ordering school uniform.. any parent’s worst nightmare!
I can honestly say, I have been SO lucky throughout this whole process, because it’s been easy.. even when colours and sizes haven’t been right, I have been able to email and have every single question answered, problem resolved and item of clothing sorted. Not only that, but everything’s been so quick!
Chloe specifically, has been beyond exceptional! I’ve had to speak with her on numerous occasions and she is always so lovely, super helpful and eager to resolve any query. She really is an asset to the team!
5. Juni 2026
Bewertung ohne vorherige Einladung
Antwort von Directclothing
Hi Kristina,
We are so glad to hear that your experience ordering school uniforms was easy and efficient, even with adjustments needed. We strive to make these processes as smooth as possible for all parents.
We truly appreciate your kind words about Chloe and their exceptional support. She really is a Gem in our team.
Kind Regards,
Direct Clothing
Special thanks to Chloe who provides…
Special thanks to Chloe who provides such wonderful service and always goes out her way to help get the uniforms right. You're a superstar and very much valued!
18. Mai 2026
Bewertung ohne vorherige Einladung
Antwort von Directclothing
Hi Madhavi,
We are so glad to hear you had such a positive experience with us! We truly appreciate your kind words and are happy we could assist you so well.
We will make sure that Chloe gets to read your review.
Kind Regards,
Direct Clothing
The help from the team when the package…
The help from the team when the package wasn't delivered.
21. Mai 2026
Antwort von Directclothing
Hi Daniel,
We're happy to hear our team could assist you with your delivery. Thank you for your kind words.
Kind Regards,
Direct Clothing
It was easy and quick
It was easy and quick. I would have appreciated more guidance with sizes.
20. Mai 2026
Antwort von Directclothing
Hi Paloma,
We're glad you found it easy and quick.
We appreciate your feedback on size guidance.
Kind Regards,
Direct Clothing
Great Customer Service
I have been very happy with my purchasing experience with this company.
Chloe at Customer Service was very responsive and helpful when I had a query about an item.
2. Juni 2026
Bewertung ohne vorherige Einladung
Antwort von Directclothing
Hi Sarah,
We are so pleased to hear about your positive purchasing experience. It's wonderful to know our team provided helpful support. We will pass your kind words onto Chloe.
Thank you for sharing your kind words!
Kind Regards,
Direct Clothing
Fast delivery
Fast delivery. And quick refund after sending items not wanted back.
Thanks
1. Mai 2026
Antwort von Directclothing
Hi Sarah,
We're so glad to hear you had a positive experience with our delivery and refund process. Thank you for your kind words!
Kind Regards,
Direct Clothing
Ordering is easy
Ordering is easy. The website is easy to navigate. It's the delivery where it falls short even when selecting delivery direct to the school. Email notification says dispatched but it was only the following week when 2 orders arrived together. Stock for some sizes in some garments was non existent, and this at the beginning of a season.
22. April 2026
Antwort von Directclothing
Hi Rita,
Thank you for your feedback.
We acknowledge your concerns regarding delivery delays and and the size guide availability, especially at the season's start. We are reviewing our dispatch and the garment information available to prevent similar issues.
Kind Regards,
Direct Clothing
So funktioniert Trustpilot
Auf Trustpilot hat jeder die Möglichkeit, Bewertungen abzugeben. Der Verfasser einer Bewertung kann diese jederzeit bearbeiten oder löschen, und die Bewertungen werden angezeigt, solange der jeweilige Nutzer-Account aktiv ist.
Zum Schutz unseres Portals setzen wir auf eine Kombination aus spezialisierten Mitarbeitern und cleveren Technologien. Erfahren Sie, wie wir gefälschte Bewertungen bekämpfen.
Erfahren Sie mehr darüber, wie Bewertungen auf Trustpilot gehandhabt werden.
Hier finden Sie 8 Tipps für das Schreiben von Bewertungen.
Die Verifizierung hilft sicherzustellen, dass es sich bei den Bewertungen, die Sie auf Trustpilot lesen, um Bewertungen von echten Menschen handelt.
Anreize für das Schreiben von Bewertungen anzubieten oder selektiv zur Bewertungsabgabe einzuladen, kann den TrustScore verfälschen. Deshalb verstößt beides gegen unsere Richtlinien.