Great quality clothing and excellent service! The delivery was very fast, and every item arrived carefully and beautifully packed. The school clothes feel well made and the quality is excellent. Very... Mehr ansehen
Unternehmen hat geantwortet
Wir überprüfen keine spezifischen Behauptungen, da die Meinungen der Bewerter ihre eigenen sind. Wir können Bewertungen jedoch als „verifiziert” kennzeichnen, wenn wir bestätigen können, dass eine geschäftliche Interaktion stattgefunden hat. Mehr erfahren
Um die Integrität unseres Portals zu schützen, überprüft unsere automatisierte Software alle Bewertungen – unabhängig davon, ob sie verifiziert sind oder nicht – rund um die Uhr. Diese Technologie identifiziert und entfernt Inhalte, die gegen unsere Richtlinien verstoßen, wie zum Beispiel Bewertungen, die nicht auf einer wirklichen Erfahrungen basieren. Uns ist bewusst, dass wir möglicherweise nicht alles erfassen, doch Sie können uns jederzeit problematische Inhalte melden, die wir Ihrer Meinung nach übersehen haben. Mehr erfahren
Das sagen Bewerter
£5 for shipping for something that could fit in an A5 stamped envelope is obscene. It’s lazy to have a one size fits all postage system thrown into a big bag. Postage costs set by courier, yes but... Mehr ansehen
Unternehmen hat geantwortet
The returns label did not work at the post office, but after my enquiry with Directclothing, I received a quick response from Chloe on the same day. Chloe was warm and apologetic, explaining the techn... Mehr ansehen
Unternehmen hat geantwortet
Great and fast customer service - I made a mistake placing PO at my previous address and team made the change for me without any issues within couple hours. Thank you!
Unternehmen hat geantwortet
Unternehmensdetails
Vom Unternehmen geschrieben
Direct Clothing has been established for over twenty years as an independent clothing supplier offering a wide range of products including school uniform, sportswear and corporate/promotional wear. We pride ourselves on offering an efficient, reliable and personal service to our customers and are confident that, as well as being impressed with our level of service and quality, you will also find our prices highly competitive. Please contact us to discuss your requirements by emailing sales@directclothing.co.uk Direct Clothing will be happy to provide free advice and guidance or give you a quote online. Direct Clothing currently runs school uniform shops in private and state schools throughout the UK.
Kontaktinformationen
Dixon House, Old Heath Road, WV1 2BF, Wolverhampton, Vereinigtes Königreich
- 01344872299
- customerservice@directclothing.co.uk
- directclothing.co.uk
4.3
Hervorragend
738 Bewertungen
Bittet Kunden um Bewertungen
Das Unternehmen lädt seine Kunden ein, Bewertungen zu hinterlassen – ob positive oder negative.
Inhalte von echten Menschen stehen bei Trustpilot im Vordergrund. Dieses Unternehmen kann jedoch zusätzlich unser KI-gestütztes Antwort-Tool verwenden, um Hilfe beim Verfassen von Antworten zu erhalten.
So nutzt dieses Unternehmen Trustpilot
Erfahren Sie, woher die Bewertungen stammen und wie sie ausgewertet und moderiert werden.
Amazing quality clothes and very fast…
Amazing quality clothes and very fast delivery and on time
27. Juli 2026
Antwort von Directclothing
Hi Stacey,
We are so happy to hear you enjoyed the quality of our clothes and our fast delivery!
Thank you for your kind words.
Kind Regards,
Direct Clothing
Great customer service
Swift delivery.
One item received was damaged and another was ill-fitting: after a couple of emails with Customer Service, a new item was received to replace the damaged one, and a refund received for the returned item. Cannot fault the service at all.
14. August 2026
Bewertung ohne vorherige Einladung
Antwort von Directclothing
Hi Ashley,
We are so glad to hear that our customer service team was able to resolve the issues with your order efficiently. We appreciate you highlighting our swift delivery and excellent service. Thank you for your kind words and for taking the time to share your positive experience with us!
Kind Regards,
Direct Clothing
Antwort von Directclothing
Hi Alice
Thank you for your review.
We are pleased to see that you feel you have received a simple and quick delivery
Kind Regards,
Direct Clothing
Order and Delivery
The ordering process was smooth, the delivery arrived on time, and everything was well packaged.
20. Juli 2026
Antwort von Directclothing
Hi Annu,
We're so glad to hear that your ordering experience was smooth, your delivery arrived on time, and everything was well packaged.
We truly appreciate your kind words!
Kind Regards,
Direct Clothing
Amazing customer service
Amazing customer service! DHL lost my package and Chloe at Direct Clothing handled it all i didnt have to do anything - thanks so much!
10. August 2026
Bewertung ohne vorherige Einladung
Antwort von Directclothing
Hi Amanjeet,
We're so happy to hear that our team provided excellent support when your package encountered an issue.
We always aim to resolve things smoothly for our customers.
Kind Regards,
Direct Clothing
Antwort von Directclothing
Hi Cristina,
We are so pleased to hear about your positive experience with our prompt service.
Thank you for your kind words!
Kind Regards,
Direct Clothing
Antwort von Directclothing
Hi Sarah,
We are so happy to hear that our personal service was super for you.
Thank you for your kind words!
Kind Regards,
Direct Clothing
Excellent company
Excellent company! Ordering was seamless and their site is easy to navigate and updates on delivery were prompt and accurate. When there was an issue with the courier company they were very quick in getting hold of me to try and sort the issue in a very friendly way. I have ordered from them before and will continue to do so, without reservation.
6. August 2026
Bewertung ohne vorherige Einladung
Antwort von Directclothing
Hi Peta,
We are so happy to hear that your ordering experience was seamless and that our website was easy to navigate. We truly appreciate your kind words about our team's quick response and friendly approach in resolving the courier issue.
We value your continued support and look forward to serving you again.
Kind Regards,
Direct Clothing
Quick and simple to use
13. Juli 2026
Antwort von Directclothing
Hi Victoria,
We're so glad you found our service quick and easy to use.
We appreciate your positive feedback!
Kind Regards,
Direct Clothing
School uniform was good quality.Parcel…
School uniform was good quality.Parcel has been delivered on time.
10. Juli 2026
Antwort von Directclothing
Hi Nadiia,
We're so happy to hear that the uniform quality met your expectations and that your parcel arrived promptly.
We appreciate your kind words!
Kind Regards,
Direct Clothing
Ordered a pair of school shorts that…
Ordered a pair of school shorts that were not dispatched with the main order. Called in and was told they would be out next day.
One week later shorts delivered
8. Juli 2026
Antwort von Directclothing
Hi Jas,
We appreciate you bringing this delivery delay to our attention.
We understand your frustration with the shorts arriving a week later than expected. We are reviewing our dispatch process to prevent this from happening again.
Kind Regards,
Direct Clothing
Customer services very good
Customer services very good, quick to answer my queries and help with ordering
28. Juli 2026
Bewertung ohne vorherige Einladung
Antwort von Directclothing
Hi Em,
We're so happy to hear that our customer service team was able to assist you efficiently with your order.
We appreciate your kind words!
Kind Regards,
Direct Clothing
Antwort von Directclothing
Hi Hannah,
We're so glad to hear you're happy with the quick delivery and quality of our clothes!
Thank you for your positive feedback.
Kind Regards,
Direct Clothing
Very speedy service
2. Juli 2026
Antwort von Directclothing
Hi Dawn
Thank you for you review
it is great the hear that you received a speedy service.
Kind Regards,
Direct Clothing
The courier lost my parcel but Chloe was amazing
The courier lost my parcel, Chloe at Direct Clothing spent a long time on the phone to them trying to track it. She was so helpful and went out of her way to make sure my replacement parcel arrived before our holiday. THANK YOU!
9. Juli 2026
Antwort von Directclothing
Hi Ms J Brewer,
We are so pleased to hear our team provided such excellent support in resolving the delivery issue. Ensuring your parcel arrived before your holiday was our priority, and we are glad we could assist.
Thank you for sharing your positive experience!
Kind Regards,
Direct Clothing
Antwort von Directclothing
Hi Sibi
Thank you for your review.
It is always good to know that our customer find our products to be of a good fabric.
Kind Regards,
Direct Clothing
Website needs to be updated
Website needs to be updated, doesn’t show updates about delivery and returns
Ni online process of return. Quality of clothes is good, but way expensive than top brands in UK
6. Juli 2026
Antwort von Directclothing
Hi ,
We appreciate your feedback regarding our website and return process.
We understand your concerns about delivery updates and the lack of an online return system. We are actively working on improving these areas to enhance your experience. We're glad you like the quality of our clothes.
Kind Regards,
Direct Clothing
Antwort von Directclothing
Hi Rakel,
We're happy to hear that you found everything straightforward and easy.
We appreciate your positive feedback!
Kind Regards,
Direct Clothing
Antwort von Directclothing
Hi Muhammed,
Thank you for your review.
We regret any confusion regarding charges for size changes. We are reviewing our policies to ensure clarity.
Kind Regards,
Direct Clothing
Antwort von Directclothing
Hi Faye,
We're so glad to hear your order arrived on time! Your satisfaction is very important to us.
Kind Regards,
Direct Clothing
So funktioniert Trustpilot
Auf Trustpilot hat jeder die Möglichkeit, Bewertungen abzugeben. Der Verfasser einer Bewertung kann diese jederzeit bearbeiten oder löschen, und die Bewertungen werden angezeigt, solange der jeweilige Nutzer-Account aktiv ist.
Zum Schutz unseres Portals setzen wir auf eine Kombination aus spezialisierten Mitarbeitern und cleveren Technologien. Erfahren Sie, wie wir gefälschte Bewertungen bekämpfen.
Erfahren Sie mehr darüber, wie Bewertungen auf Trustpilot gehandhabt werden.
Hier finden Sie 8 Tipps für das Schreiben von Bewertungen.
Die Verifizierung hilft sicherzustellen, dass es sich bei den Bewertungen, die Sie auf Trustpilot lesen, um Bewertungen von echten Menschen handelt.
Anreize für das Schreiben von Bewertungen anzubieten oder selektiv zur Bewertungsabgabe einzuladen, kann den TrustScore verfälschen. Deshalb verstößt beides gegen unsere Richtlinien.