Victora from Team Dellonda was outstanding! When we had an issue with our grill, she took immediate action and had a replacement sent out in under a day. Her responsiveness and helpfulness made this o... Mehr ansehen
Unternehmen hat geantwortet
Wir überprüfen keine spezifischen Behauptungen, da die Meinungen der Bewerter ihre eigenen sind. Wir können Bewertungen jedoch als „verifiziert” kennzeichnen, wenn wir bestätigen können, dass eine geschäftliche Interaktion stattgefunden hat. Mehr erfahren
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Das sagen Bewerter
Having never heard of the brand I contacted customer services. The phone was answered straight away and the lovely lady herself was able to answer my queries and also sent me information via email. I... Mehr ansehen
Unternehmen hat geantwortet
Ordering process was quick and easy. Product was good value and delivery service provider had tracking system that kept informed of delivery. Pleased with purchase.
Unternehmen hat geantwortet
We ordered 4 rattan garden chairs which are great. Really sturdy, look really good, with quality washable, comfortable, water resistant cushions. Very easy assembly. The only slight issue we had was o... Mehr ansehen
Unternehmen hat geantwortet
Unternehmensdetails
- Krämerladen
- Fachgeschäft für Grillgeräte
- Fachgeschäft für Haushaltsgeräte
- Gartencenter
- Gartenmöbelgeschäft
Über Dellonda
Vom Unternehmen geschrieben
Shop Home & Office Products
Shop Leisure Products
Shop Outdoor Living Products
Q: Who are Dellonda?
A: We are a Home, Garden and Leisure Retailer, specialising in useful, innovative, quality products for use in and around the home at great value prices.
Q: Where are Dellonda based?
A: We are very lucky to be based in the beautiful town of Bury St Edmund's in the heart of Suffolk.
Q: Where are your products from?
A: We source our products from around the world, but what sets us apart is that we test our products inhouse using state-of-the-art testing facilities and highly qualified engineers - so you can be 100% confident that a Dellonda product is safe for you and your family.
Q: What level of Aftersales can I expect?
A: We are big on customer service and unlike a lot of digital firms have a friendly voice at the end of the phone alongside email. In addition to this we have a vast range of spare parts and what we believe is the best team of engineers in the business. Aftersales is a key part of our company philosophy and any customer of Dellonda can rest assured that they will not only receive great service upfront but also for years to come!
Q: What shipping service do you use?
A: We use a range of couriers depending on what you order. For orders dispatched with DHL or TNT we dispatch all orders received by 4:30pm on a next working day delivery - absolutely free of charge!
Q: What products do you sell?
A: Our growing range includes authentic outdoor Wood Fired Pizza Ovens, Ergonomic Electric Office Desks, Hot Tubs, Swimming Pools, BBQs, Baridi Wine Coolers & Mini Fridges - we pride ourselves on quality home, garden and leisure products that we would like to own ourselves.
Q: Where can I find out more about Dellonda?
A: You can find Dellonda on all Social Media Platforms and our videos are on Youtube
Kontaktinformationen
Kempson Way, Bury St Edmunds,, IP32 7AR, Bury Saint Edmunds, Vereinigtes Königreich
- 01284 757575
- support@dellonda.co.uk
- dellonda.co.uk
4.5
Hervorragend
1930 Bewertungen
Bittet Kunden um Bewertungen
Das Unternehmen lädt seine Kunden ein, Bewertungen zu hinterlassen – ob positive oder negative.
Hat 86 % seiner negativen Bewertungen beantwortet
Antwortet meist innerhalb von 1 Woche
So nutzt dieses Unternehmen Trustpilot
Erfahren Sie, woher die Bewertungen stammen und wie sie ausgewertet und moderiert werden.
Amazing quality for the black 140 x 70…
Amazing quality for the black 140 x 70 cm standing (70 kg) desk. Exceeded my expectations to be honest. The customer service and delivery speed was exceptional too. I'd happily buy from them again in the future.
21. August 2025
Bewertung ohne vorherige Einladung
Antwort von Dellonda
Hi Sam!
Thank you so much for your fantastic review! We're thrilled to hear that the desk exceeded your expectations, both in quality and service. It's great to know you were happy with the delivery speed and our customer support as well. We truly appreciate your kind words and would be delighted to welcome you back anytime in the future. Enjoy your new desk!
Kind Regards
Team Dellonda
Antwort von Dellonda
Hi Kevin,
Thank you so much for taking the time to leave us this review. We’re delighted to hear that you’re pleased with your purchase and found the product to be well constructed, easy to assemble, and delivered on time.
Your feedback means a lot to our team, and we hope you enjoy using your new product for a long time to come, and we’ll be here should you ever need anything in the future.
Best regards
The Dellonda Team
Great communication and customer service
21. August 2025
Antwort von Dellonda
Hi Peter,
Thank you so much for taking the time to leave us this review. We’re really pleased to hear that you found our communication and customer service to be great — our team works hard to make the process as smooth and supportive as possible, so it means a lot to know it made a difference for you.
Your feedback is greatly appreciated, and we look forward to helping you again in the future.
Best regards
The Dellonda Team
very prompt delivery
20. August 2025
Antwort von Dellonda
Hi Terry!
Thank you so much for the great review! We're really glad to hear your order arrived promptly.
We hope you enjoy your purchase, and please don’t hesitate to get in touch if you need anything in the future!
Kind Regards,
Team Dellonda
Fantastic quality and excellent delivery
Fantastic quality and excellent delivery
28. August 2025
Bewertung ohne vorherige Einladung
Good quality chest freezer
Good quality chest freezer. Very prompt delivery, and that was to the Isle of Wight! Well packaged, no damage. Very helpful and friendly service at Dellonda when I phoned for information.
I ordered from Dellonda particularly as I have purchased from them previously.
20. August 2025
Antwort von Dellonda
Hi Liz!
Thank you so much for your wonderful review! We're really pleased to hear that your chest freezer arrived promptly and in perfect condition, even all the way to the Isle of Wight!
It’s great to know our team was able to assist you when you called, and we're truly grateful for your continued support and trust in Dellonda. Repeat customers like you mean a lot to us!
If there's anything else we can help with in the future, please don’t hesitate to get in touch.
Kind Regards
Team Dellonda
Great seller
12. August 2025
Antwort von Dellonda
Hi Lawrence!
Thank you so much for the kind words and 5-star rating! We really appreciate your support.
Kind Regards
Team Dellonda
Super helpful ⁉️super knowledgeable…
Super helpful ⁉️super knowledgeable ⁉️very reasonable price ⁉️super speedy delivery ⁉️many thanks
19. August 2025
Antwort von Dellonda
Hi Marcus!
Thank you so much for the fantastic review! I'm really glad to hear you were happy with the service, pricing, and delivery speed. Your kind words and support mean a lot, and it was a pleasure serving you!
Many thanks again, and I hope to assist you again in the future.
Kind Regards
Team Dellonda
Antwort von Dellonda
Hi Justin!
Thank you so much for your kind words and 5-star review! We're thrilled to hear you were happy with the fast delivery, clear communication, and the product itself. It was a pleasure serving you, and we truly appreciate your support. Looking forward to helping you again in the future!
Kind Regards
Team Dellonda
Garden Furniture
Purchased two different sets in the fusion range - great, responsive customer service. however, the delivery company for the first set was awful - waited in all day for the delivery, did not turn up - no call, no email no nothing - ended up getting the set 4 days late.
7. August 2025
Antwort von Dellonda
Hi Simon!
Thank you so much for your feedback and for your purchase! We're really glad to hear you were happy with our customer service.
Sincere apologies regarding the experience you had with the delivery of your first set. That’s certainly not the level of service we aim for.
We genuinely appreciate your patience and understanding, and we’re grateful for your support. If there’s anything else we can do, don’t hesitate to reach out!
Kind Regards
Team Dellonda
Bought a 3M parasol with twist from…
Bought a 3M parasol with twist from Dellonda which was a quarter of the price of similar parasols in the big garden centres.
Great product that did everything that the other models did.
Quick deliv
6. August 2025
Antwort von Dellonda
Hi Mark!
Thank you so much for your fantastic 5-star review! We're thrilled to hear that you're happy with your 3M parasol and that it met your expectations. Also, we're pleased the delivery was quick and smooth for you. Enjoy your new parasol, and thanks again for choosing Dellonda!
Kind Regards,
Team Dellonda
Actually was not a misunderstanding…
Actually was not a misunderstanding just had no choice but re purchase missing part with the expectation of a refund that didnt happen
18. Juli 2025
Bewertung ohne vorherige Einladung
Fix for wine cabinet
After some communication between the company and me I was able to bring back to life my wine cabinet, which was out of warranty, by ordering and fixing a replacement door. An easy fix.
31. Juli 2025
Antwort von Dellonda
Hi Graham!
Thank you so much for your kind review! We're glad we could assist you in bringing your wine cabinet back to life, even outside of the warranty period. It's great to hear the replacement door was an easy fix. If you ever need anything else, we're always here to help.
Kind Regards
Team Dellonda
Fast delivery
Fast delivery, next day. No extra cost.
Excellent product. Highly recommend.
6. August 2025
Antwort von Dellonda
Hi Leanne!
Thank you so much for the fantastic review! We're thrilled to hear your order arrived so quickly and that you're happy with the product. Your recommendation means a lot to us.
Thanks again for your support!
Kind Regards
Team Dellonda
Well built fire pit
Well built fire pit. Looks really nice lit up. Delivered promptly.
11. August 2025
Bewertung ohne vorherige Einladung
Antwort von Dellonda
Hi Lindsey!
Thank you so much for the great review! We're thrilled to hear you're enjoying your fire pit and that it arrived promptly. Nothing better than relaxing by a warm fire, especially when it looks great too! If you ever need anything else, we're here to help.
Kind Regards
Team Dellonda
Great piece of kit
Great piece of kit, used it on a 4 day camping break and the freezer dept kept everything frozen and the fridge side worked equally well, buy one you wont be disappointed.
27. Juli 2025
Antwort von Dellonda
Hi Simon,
Thank you so much for taking the time to share your experience! We’re delighted to hear the fridge/freezer performed so well on your camping trip and kept everything perfectly chilled and frozen. It’s great to know it helped make your 4-day break even better. We really appreciate your recommendation and hope it serves you well on many more adventures!
Best regards
The Dellonda Team
Great British Quality
We recently purchased our Dellonda Banidi 24 Bottle wine cooler fridge and are absolutelydelighted with this product. From it's elegant appearance,it's excellent capacity, silent running and very reasonable price,this wine fridge is an absolute winner.And to top it all it is made by a British company with a great reputation for quality and service.
4. August 2025
Bewertung ohne vorherige Einladung
Antwort von Dellonda
Hi John,
Thank you so much for your wonderful review! We’re thrilled to hear that your new Wine Cooler has ticked all the boxes — we also truly appreciate your kind words about our reputation and service — we take great pride in delivering both quality products and a great customer experience.
Best regards
The Dellonda Team
Antwort von Dellonda
Hi Graham,
Thank you for your kind words! We’re so pleased you found our website easy to use, our prices great value, and your delivery prompt — and even happier that you love your new item.
We appreciate your support and look forward to serving you again!
Best regards
The Dellonda Team
I purchased the floating unit for mini…
I purchased the floating unit for mini tabs 👍works a treat in my Dellonda tub I am delighted so is my Grandson 😃 Al superb quality and works as it should best buy ever! Great that I can simply get all accessories I need on Dellonda website easy to order, fast delivery what more can I say 😀
30. Juli 2025
Antwort von Dellonda
Hi Nicola,
Thank you for such a fantastic review! We’re delighted to hear your unit is working perfectly in your Dellonda tub — and that it’s a hit with both you and your grandson.
It’s great to know you’ve found our accessories easy to order, with fast delivery and the quality you expect. We’re thrilled to have made your “best buy ever” list!
Best regards
The Dellonda Team
Antwort von Dellonda
Hi Ian,
Thank you for your feedback! We’re so pleased your order arrived quickly and hope you enjoy your purchase.
Best regards
The Dellonda Team
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