Great website and easy to navigate. I found exactly what I was looking for straight away. I appreciated the free delivery after I purchased around the minimum amount needed for this. My items arrived... Mehr ansehen
Wir überprüfen keine spezifischen Behauptungen, da die Meinungen der Bewerter ihre eigenen sind. Wir können Bewertungen jedoch als „verifiziert” kennzeichnen, wenn wir bestätigen können, dass eine geschäftliche Interaktion stattgefunden hat. Mehr erfahren
Um die Integrität unseres Portals zu schützen, überprüft unsere automatisierte Software alle Bewertungen – unabhängig davon, ob sie verifiziert sind oder nicht – rund um die Uhr. Diese Technologie identifiziert und entfernt Inhalte, die gegen unsere Richtlinien verstoßen, wie zum Beispiel Bewertungen, die nicht auf einer wirklichen Erfahrungen basieren. Uns ist bewusst, dass wir möglicherweise nicht alles erfassen, doch Sie können uns jederzeit problematische Inhalte melden, die wir Ihrer Meinung nach übersehen haben. Mehr erfahren
Das sagen Bewerter
Purchased a Defender Pro-TEC Key Safe. It's a much better built product than the one it replaced (one of those with four spinning dials that apparently are very easily accessible...) Delivery was... Mehr ansehen
As many other reviewers have said, the Defender signal blocking pouches are flawed. I bought 4 over a period of time. They are only used at home to put car fobs in and take out. Two pouches store spar... Mehr ansehen
Unternehmen hat geantwortet
A friends car was stolen off his drive way, the car was fitted with a keyless entry system so the persons responsible must have had relay unit to boost the keyless signal and take the car. Defender se... Mehr ansehen
Unternehmensdetails
- Sicherheitsausrüstungsgeschäft
- Fachhandel für Einbruchalarmsysteme
- Fahrzeugzubehörgeschäft
- Eisenwarenhandel
- Tresor- und Geldschrankhändler
- Anbieter von Sicherheitssystemen
Vom Unternehmen geschrieben
We stock and supply the highest quality range of security products in the UK. We have over 30 years of experience in the crime prevention industry and have translated this expertise into a trusted and seamless retail website that prioritises ease of ordering, excellent customer service and reliable delivery. Allowing you to focus on protecting what’s important.
Kontaktinformationen
Unit 40, Manor Industrial Estate, CH6 5UY, Flint, Vereinigtes Königreich
- sales@defendersecurityproducts.co.uk
- defendersecurityproducts.co.uk
Bittet Kunden um Bewertungen
Das Unternehmen lädt seine Kunden ein, Bewertungen zu hinterlassen – ob positive oder negative.
Hat 80 % seiner negativen Bewertungen beantwortet
Antwortet meist innerhalb von 24 Std.
So nutzt dieses Unternehmen Trustpilot
Erfahren Sie, woher die Bewertungen stammen und wie sie ausgewertet und moderiert werden.
Great
Exactly what I wanted and fast despatch. Great quality products and extremely reasonable price.
Correct items and speedy delivery
Delivered on time.Good price
Faulty safety item, zero empathy, and shocking customer service
I ordered the USB Rechargeable Defender Impact Torch, but it arrived completely defective. While the side indicator bars showed a full charge, the main LED safety torch was completely dead out of the box.When I contacted customer service to exercise my legal right to reject the item under the UK Consumer Rights Act, I was met with generic, copy-pasted scripts. The representative, repeatedly insisted that I needed to "unscrew the base" to remove a battery tab. She completely ignored the photographic evidence I sent proving that this is a factory-sealed, solid USB rechargeable unit with absolutely no openings or battery compartments.Out of desperation for a working personal safety device, I placed a second order with them for a different model. My doctor has explicitly advised me to go for regular evening walks to help ease the severe chronic pain caused by my endometriosis and debilitating sciatica flare-ups. This torch is a vital medical necessity for my peace of mind and personal safety while out walking. The representative was made fully aware of my second order, my severe health conditions, and the fact that standing in long Post Office queues is physically impossible for me. Yet, she showed zero empathy, completely disregarded my customer loyalty, and still demanded a physical return before even considering a refund for a faulty £7.41 item.It is deeply concerning that a company selling personal safety equipment has such appalling customer care, zero empathy for chronic health conditions, and flat-out refuses to read customer messages. I would highly advise looking elsewhere for safety gear.(Order References: #140247 and #140561)
Easy company to deal with
Have used this company before and as they gave a quick and competitively priced service I used them again and got the same good service.
Very prompt response to my order
Very prompt response to my order. Good communication keeping me updated. Product excellent and good value for the money
Excellent website and delivery despatch time.
Great website and easy to navigate. I found exactly what I was looking for straight away. I appreciated the free delivery after I purchased around the minimum amount needed for this. My items arrived very quickly on the next day and were well packaged and intact. I'm glad I bought directly from the company because I try to support businesses before I resort to buying from Amazon. With this experience I therefore highly recommend and would buy from again. I didn't have a need to contact customer services. I haven't fitted or used the items yet, but I assume there won't be any problems.
Rebuying same product
I have had these defender pouches before & replacing used product so went for these pouches again as were ideal last time
Excellent Service
Purchased a 2-Pack of Defender Signal Blocker Mini – Faraday Pouches on-line. Product appears to be robust and hopefully it will give timely service.
From ordering to delivery, the service was seamless. I did have a query, but this was quickly resolved by Ella Hughes - Ecommerce Manager. Highly recommended.
Defender signal blocking pouches are flawed a waste of your money
As many other reviewers have said, the Defender signal blocking pouches are flawed. I bought 4 over a period of time. They are only used at home to put car fobs in and take out. Two pouches store spare fobs in a filing cabinet and the fobs have been removed and replaced less than 6 times, otherwise those pouches have not been touched. All 4 pouches stopped working within weeks of purchase. Do not waste your money - I am minded to report this company to Trading Standards.

Antwort von Defender Security Products
Good product
Good product. Easy to order, kept updated regarding delivery, came on time.
Quality Key/Phone Faraday pouch
Easy to order, prompt delivery of a quality product, very competitive pricing, highly recommended
Stops working within a few months of use.
Like many other, I bought the Defender Signal Blocker made by Solon Security UK and after a short while they stopped protecting the keys inside. It appears to be true that they work for a while and then over a number of months with use, they begin to fail. I can have my keys in the Faraday case and walk up to my car and not only does the car open, but I can start the engine and drive away.

Antwort von Defender Security Products
Easy setup with clear instructions 👍
Speedy delivery
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