Happy with product and prices and service overall. Only issue I ever have is that we close Wednesday's each week and I always put this in the special instructions on the order. They don't read it, the... Mehr ansehen
Unternehmen hat geantwortet
Wir überprüfen keine spezifischen Behauptungen, da die Meinungen der Bewerter ihre eigenen sind. Wir können Bewertungen jedoch als „verifiziert” kennzeichnen, wenn wir bestätigen können, dass eine geschäftliche Interaktion stattgefunden hat. Mehr erfahren
Um die Integrität unseres Portals zu schützen, überprüft unsere automatisierte Software alle Bewertungen – unabhängig davon, ob sie verifiziert sind oder nicht – rund um die Uhr. Diese Technologie identifiziert und entfernt Inhalte, die gegen unsere Richtlinien verstoßen, wie zum Beispiel Bewertungen, die nicht auf einer wirklichen Erfahrungen basieren. Uns ist bewusst, dass wir möglicherweise nicht alles erfassen, doch Sie können uns jederzeit problematische Inhalte melden, die wir Ihrer Meinung nach übersehen haben. Mehr erfahren
Das sagen Bewerter
Good product & good customer service. Alas, dreadful delivery contractor who went to the wrong house. Davpack sorted this very efficiently. Pity about the van drivers!
Unternehmen hat geantwortet
We’re in the process of finding the correct packaging for our launch product and Luke has been amazing. Really patient and forth coming. Highly recommend
Unternehmen hat geantwortet
Ordered some emergency packaging. Expected it in maybe a week, but it turned up so fast and does the job. Not an approved supplier of mine yet, but considering the value, delivery and response, maybe... Mehr ansehen
Unternehmen hat geantwortet
Unternehmensdetails
Vom Unternehmen geschrieben
Davpack doesn’t just deliver quality packaging off the shelf. Ever since we were founded in 1968, we’ve been continually seeking to improve the service we offer all our Customers. That’s over 50 years of packaging know-how you can call on and, as the first UK packaging suppliers to have an online presence, we’re proud to be the Original UK Packaging Store. We take the hassle out of your packaging supplies by giving you lower prices, more choice (we have over 3800 packaging products in stock ready for same day dispatch) and faster order turnaround (most orders are delivered next working day). All our boxes and packaging materials come with a no quibble money-back guarantee borne of a total commitment to quality products and quality systems. That means you can buy from us with confidence, leaving you free to focus your time where it counts - on running your business.
The Original UK Packaging Store
Vom Unternehmen geschrieben
Buy Packaging Totally Risk-Free!
Money–back guarantee – we’re not satisfied unless you are!
We stand behind our products 100% and try hard to exceed your expectations. If you’re not satisfied with any stocked product, simply return it within 7 days for a full refund.
Kontaktinformationen
380 Riga wharf, Bristol Road, GL2 5DH, Gloucester, Vereinigtes Königreich
- 01332 821200
- cs@davpack.co.uk
- davpack.co.uk
4.5
Hervorragend
9352 Bewertungen
Bittet Kunden um Bewertungen
Das Unternehmen lädt seine Kunden ein, Bewertungen zu hinterlassen – ob positive oder negative.
Inhalte von echten Menschen stehen bei Trustpilot im Vordergrund. Dieses Unternehmen kann jedoch zusätzlich unser KI-gestütztes Antwort-Tool verwenden, um Hilfe beim Verfassen von Antworten zu erhalten.
So nutzt dieses Unternehmen Trustpilot
Erfahren Sie, woher die Bewertungen stammen und wie sie ausgewertet und moderiert werden.
Pleased with purchase
Really good range of box sizes, easy ordering process, arrived on the Monday after ordering on Friday. I bought the recycled double-wall boxes and they are very good quality.
13. März 2026
Antwort von Davpack
Good morning Billie,
We're happy to hear that you found a good selection of box sizes and an easy ordering process. It's great to know your order arrived quickly and that you're pleased with the quality of the recycled double-wall boxes. Thanks for your positive feedback!
Kind regards
Samantha
Very prompt turnaround.
17. März 2026
Antwort von Davpack
Good morning.
We are glad to hear that you are happy with the service! Thank you for your positive feedback; we appreciate it.
Kind regards
Samantha
ALWAYS GREAT SERVICE
12. März 2026
Antwort von Davpack
Good afternoon Adrian,
We are glad to hear that you are happy with the service! Thank you for your positive feedback; we appreciate it.
Kind regards
Samantha
easy and fast well informed
11. März 2026
Antwort von Davpack
Good afternoon Zoe,
We're happy to hear that your experience was easy, fast, and informative. Thank you for your positive feedback!
Kind regards
Samantha
WHAT EXACTLY CAN I SAY ABOUT CARDBOARD
10. März 2026
Antwort von Davpack
Good afternoon,
We appreciate your feedback and thank you for your time.
Kind regards
Samantha
Antwort von Davpack
Good morning,
We are happy to hear that you received your delivery. Thank you for your positive feedback; we appreciate it.
Kind regards
Samantha
Antwort von Davpack
Good morning Gillian,
We're happy to hear that you had a positive experience with our fast delivery. Thank you for your kind words about our company!
Kind regards
Samantha
Parcel arrived completely open.
No problem at with the product. But the box arrived and the entire top of the box had been opened. When you receive the Sales email that says your goods are ordered etc it also states that you have to be at home when delivered as it needs to be signed for. The courier didn’t even ring the bell, just dumped it and left.
6. März 2026
Antwort von Davpack
Good morning Emma,
We appreciate you sharing your experience. We're sorry the box arrived opened and the delivery wasn't as expected. We'll look into this to ensure our shipping and delivery standards are maintained. Thanks for bringing this to our attention.
Kind regards
Samantha
Antwort von Davpack
Good afternoon,
Thank you for speaking with me today and i hope i have resolved this for you. Please let me know if you require any further assistance.
Kind regards
Samantha
Antwort von Davpack
Good morning Jana,
We are happy to hear that you received your delivery quickly and efficiently. Thank you for your positive feedback; we appreciate it.
Kind regards
Samantha
Never used before but was fast
Never used before but was fast, easy to order online and would definitely use again
2. März 2026
Antwort von Davpack
Good afternoon Lynne,
We're happy to hear that your first experience was fast and easy! Thank you for ordering online and we appreciate your intention to use our services again.
Kind regards
Samantha
Delivered extremely quickly
Delivered extremely quickly, not used the goods yet but will update later
4. März 2026
Antwort von Davpack
Good afternoon Sonya,
We appreciate you taking the time to leave us feedback! We're happy to hear that your order was delivered quickly. We look forward to your update after you've used the product.
Kind regards
Samantha
The packages were not securely wrapped…
The packages were not securely wrapped - resulting in the contents being dispersed in the courier's van.
The boxes themselves look to have been glued in a hurry. A lot of them don't form 'closed' boxes when constructed - there are gaps. Certainly the quality is not what it should be, or what it was when we first used this company.
27. Februar 2026
Antwort von Davpack
Good afternoon,
We appreciate you bringing this to our attention. We're sorry to hear that the packaging was not secure and the box quality was lacking. I have contacted by email and look forward to your response.
Kind regards
Samantha
Always a quick painless service
Always a quick painless service, last order had a mild hiccup but was solved instantly, used Davpac for a good few orders now and will continue to do so.
25. Februar 2026
Antwort von Davpack
Good morning Christian,
We're glad you appreciate our quick service. We're also happy we could resolve the issue with your last order promptly. Thank you for your continued business and positive feedback!
Kind regards
Samantha
All Goods quickly delivered
25. Februar 2026
Antwort von Davpack
Good afternoon Philip,
We are happy to hear that you received your goods quickly! Thank you for your positive feedback; we appreciate it.
Kind regards
Samantha
“I’m really happy with my experience
“I’m really happy with my experience! The website was easy to navigate, the order was processed and delivered extremely quickly, and the boxes arrived exactly as described. The quality is great, and they’re perfect for my business. Highly recommended!”
25. Februar 2026
Antwort von Davpack
Good afternoon Sian,
We're happy to hear that you had a great experience! It's wonderful that our website was easy to use, your order was processed quickly, and the boxes met your expectations. Thank you for recommending us!
Kind regards
Samantha
Antwort von Davpack
Good afternoon Nick,
We're happy to hear that you had a good experience with our product and timely delivery. Thank you for your positive feedback!
Kind regards
Samantha
Antwort von Davpack
Good morning,
We appreciate your continued support over the years. Thank you for your feedback!
Kind regards
Samantha
Antwort von Davpack
Good morning Liza,
We appreciate your positive feedback. We're happy to hear that you found our service quick, efficient, and well-priced.
Kind regards
Samantha
Long delivery time, inaccurate customer service, damages
I placed an order for 100 boxes on January 26th and I received it on February 13th, 18 days later.
I contacted the customer support twice asking for an update as my order was tagged as "awaiting stock". On January 30th I was told the stock was due "now" and the order would be shipped "as soon as it's in".
On February 4th I was told that there was a delay and stock was due in the following day. However the order was only shipped on February 12th.
There was no "out of stock" warning when placing my order. Davpack did not reach out to warn me about the delay and when I approached the customer service, I was given inaccurate information.
The boxes were strapped together with a plastic strap. On one end, a piece of cardboard was placed to avoid damaging the boxes. On the other end, no protection was used. As a result, some of the boxes have a slightly damaged end. I am using those boxes for storage and I can see the strap damage on the front lip of some boxes.
Some of the boxes shows some damage where the cardboard was punched.
I contacted customer service to report my dissatisfaction. They acknowledged that the service provided was not great claiming some change in staff and location affected the usual operations.
They offered a refund or a replacement.
I asked for either 5 box per each type to be shipped or, alternatively, a free shipping (worth £6.99) for a next order.
They said they were unable to ship smaller quantities than the minimum pack of 25 and offered a 10% off instead as a "gesture of goodwill"
Which means that to get the equivalent of free shipping I need to order £70 and to get the equivalent of 5 boxes per type (worth £28) I need to order £200.
It feels as they were doing me a favour. Disappointed.
13. Februar 2026
Bewertung ohne vorherige Einladung
Antwort von Davpack
Good morning Tony,
Thank you for getting in touch and i have emailed you to help resolve this situation for you. I look forward to speaking with you soon.
Kind regards
Samantha
So funktioniert Trustpilot
Auf Trustpilot hat jeder die Möglichkeit, Bewertungen abzugeben. Der Verfasser einer Bewertung kann diese jederzeit bearbeiten oder löschen, und die Bewertungen werden angezeigt, solange der jeweilige Nutzer-Account aktiv ist.
Zum Schutz unseres Portals setzen wir auf eine Kombination aus spezialisierten Mitarbeitern und cleveren Technologien. Erfahren Sie, wie wir gefälschte Bewertungen bekämpfen.
Erfahren Sie mehr darüber, wie Bewertungen auf Trustpilot gehandhabt werden.
Hier finden Sie 8 Tipps für das Schreiben von Bewertungen.
Die Verifizierung hilft sicherzustellen, dass es sich bei den Bewertungen, die Sie auf Trustpilot lesen, um Bewertungen von echten Menschen handelt.
Anreize für das Schreiben von Bewertungen anzubieten oder selektiv zur Bewertungsabgabe einzuladen, kann den TrustScore verfälschen. Deshalb verstößt beides gegen unsere Richtlinien.