Wheel refurbishment
The following is without prejudice.
I had an extremely disappointing experience having my wheels refurbished at Customise Your Wheels and would not recommend this company.
From the outset, the customer service was poor. Communication was inconsistent, and I was regularly left chasing for updates. The staff appeared to have no clear direction, gave conflicting information, and I was told things that later turned out not to be true.
The quality of the work was also unacceptable. There also appeared to be no quality control before the wheels were returned to me. I found rust on a refurbished wheel, this had to be re done.
Previous positive reviews of this company in no way reflect the service I have received.
Overall, the poor communication, lack of professionalism, absence of quality control, and substandard workmanship made this an expensive and frustrating experience.
I certainly won't be using this company again, and I would encourage others to do their research before trusting them with their wheels.

Antwort von Customise Your Wheels







